Kutsurogi-no-Yado Nanakawa

食事の担当の方の対応がすごくよかった。皆さんが書かれている通りスタッフさんのホスピタリティがすごかった。 偏食の子どもにも色々対応していただきました。

棚の上の方に前泊者の置いた箸やらお手拭きが残っていたので掃除をしてるのかなと感じた。 １回の雰囲気は抜群だったので２階が少し寂しい感じだった。

員工很親切，服務很周到，離金麟湖、湯之坪近，晚餐、早餐份量很足

無

員工服務非常親切、周到

無

Personnel très accueillant. Onsen privatif

Nice hot spring. Clean room.

We brought two little children with asthma but the room is near to public smoking area. We could smell the smoke in living room. The owner told us there was no other room available to change at that day. Hope they can notice that in advance.

1. 管家服務親切，入住時會由專屬管家帶領至房間內簡單介紹環境設施，並預訂用膳時段（晚餐六點或六點半、早餐八點或八點半）退房前十分鐘會主動到房間幫忙拿行李至前台，十分貼心，給人賓至如歸的好感受！ 2. ㄧ泊二食的晚餐和早餐懷石料理都非常豐盛美味，每道餐點都如藝術品般精緻，色香味俱全 3 .入房後提供熱茶及紅豆羊羹給人溫馨的小驚喜 4. 24小時房間內隨時提供溫泉池，想泡就泡，極為便利

旅店外觀招牌只有日文，字型很藝術較難辨識

很豐盛美好的體驗

第一次住溫泉旅館 體驗真的很好～～～室外的湯屋很舒服很享受！旅館鄰近金鱗湖，清晨可以徒步去觀賞

房間內的溫泉和備品以及一泊二食的餐點都非常棒

獨立的泡湯池

無

실내욕조와 외부욕조가 구비된 룸을 선택했고 만족합니다

私人溫泉真的很舒服，餐點非常美味。

We had a truly wonderful experience during our stay, thanks to Hina’s exceptional service. She was always friendly and welcoming, greeting us with a big smile every time. Hina took the time to check on our needs, patiently listened to our questions, and made sure we were well taken care of throughout our stay. The 10-course private dinner was absolutely delightful — every dish was beautifully prepared and delicious, making it such a memorable evening. Thank you, Hina, for your warmth and outstanding hospitality. You really made our stay special, and we look forward to coming back again.

房間內分別有2個室內室外溫泉湯池，非常舒服😌 服務人員的服務非常周到，從入住到離開都提供非常細緻的服務。

房型為獨立兩層樓，空間很寬敞。床鋪在二樓，一樓有自己的獨立戶外溫泉與室內溫泉池，不用去外面的大眾池也可以泡的很滿足

房間「しらかし」戶外湯池的其中一個角落圍牆，圍牆上方沒有其他遮蔽的簾子，雖然機率不大，但泡湯時還是會有「可能被人從那邊爬上來看」的心理壓力在

Everything is great just the property is aged.

To the wonderful team at Kutsurogi-no-Yado Nanakawa Yufuin, We would like to extend our heartfelt thanks for the unforgettable experience we had during our stay that included a dreamy private Onsen. We especially would like to thank Chie, our incredible host. Chie-san went above and beyond to make our time with you truly special. With endless patience, grace, and warmth, she guided us through the traditional Japanese experience, ensuring we felt comfortable, welcome, and fully immersed in the culture. Despite the language barrier, she patiently used Google Translate to help us have deep and meaningful conversations, never once losing patience or kindness. Thanks to her thoughtful explanations, we could truly appreciate every detail of the experience. She also helped us embrace the traditional Japanese cuisine, even when it was unfamiliar to our Western tastes, by offering gentle guidance and flexibility, allowing us to enjoy the meals fully and respectfully. Chie-san’s hospitality, care, and dedication touched us deeply, and made our stay at Nanakawa Yufuin unforgettable. We are sincerely grateful and will warmly recommend your wonderful, peaceful, and beautifully maintained ryokan to anyone visiting Japan. With deep appreciation, Michelle and Ami Teyer Tel Aviv, Israel

Excellent location next to the lake. Close to the shopping street. Great in-room onsen (both indoor and outdoor). Super friendly staff.

Things are a bit dated but understandable for a property with history. Could not contact the hotel before check-in to arrange car transfer (phone was busy), took taxi instead.

We booked the family room with 2 bed rooms and private baths (indoor and outdoor) for 2 nights. Room was spacious and nice. We enjoyed the private baths. Breakfast and dinners for both days were sumptuous and delicious. Our host, Takeuchi san was extremely friendly and considerate. She remembered our preferences and tried her best to provide us with advice despite the language barrier (by using the translation apps). We really enjoyed her service. Location of the Ryokan was very good. It was located beside Lake Kirin and we were able to enjoy quiet walks around the lake every morning before all the tour buses arrived. Within walking distance to the floral village too. Although it was quite a distance from Yufuin station, pick-up service was provided and we just needed to call the Ryokan using public phone at the Station.

Everything is excellent.

Onsen and food

Having a private onsen is awesome

Great place to experience a traditional Japanese ryokan. Food was excellent, and it was very close to the lake and shopping area. But the room was too cold to stay in icy Winer. If I go again, it will be either in Spring or Fall.

Beautiful resort nestled between Kinrin lake and Yufuin Floral Village. Huge mansionette with bedroom on the upper floor, lower floor has a large cabinet, tatami lounge area, indoor and outdoor onsen with seating outdoors. Facilities, service and meals were very good.

Was a little difficult to find at first as the carpark was away from the main street and the name in Japanese was different from what was shown in the booking. The salmon was too over grilled and is cold at breakfast on our last day.

전반적으로 아주 만족합니다. 체크인 2-3일 전에 전화로 알러지여부 숙박객 등등 확인전화해주시고, 테크인할 때 영어한국어 가능한 직원분 계셔서 의사소통 편했어요 ! 아주 간단한 일본어할 줄 아시면 더 의사소통이 편합니다 1. 숙박시설 : 조금 노후화되긴 했지만 깔끔해서 괜찮음! 료칸내에 산책하는 느낌이 있어서 아주 좋음 2. 위치 : 송영서비스 잘 되어있어 체크인체크아웃시 아주 편했음. 긴리코 호수 30초컷. 조금만 나가면 간식이나 음식점 기타 관광지 다니기 편함 3. 음식 : 일단 회와 야키니쿠가 진짜 맛있음. 다른 건 처음먹는 고급음식이라 좋음. 일본 처음가는 남편도 식사 엄청 잘했음 4. 료칸 : 객실내에 온천수 잘나와서 좋음. 다만 노후화되어서 샤워기가 터져있었음 ㅠ 그래도 온천수를 이용해서 씻을 수 있으니 괜찮음!! 5. 화장실이 1,2층 두개 있어서 좋음. 1층 화장실은 좀 추웠으나 비데가 아주 따뜻함 재방문 의사 강력하게 있음! 복층말고 단층 객실도 있음 좋겠지만 아직 젊어서 괜찮음 ㅎㅎ 어르신들 묵으시려면 객실내 계단이 좀 가파를 수 있으니 조심해야함. 유카타 입고 오르락할때 키 작은 분들 유카타 밟아 넘어지지않게 주의 필요

숙소내 딸려있는 탕이 넘 좋았고, 저녁 아침 모두 훌륭했습니다. 직원분들도 너무 친절했구요 아주 잘 쉬었네요

員工親切有禮, 房屋整體舒適, 早晚餐豐盛及精美，味道可口， 兩天有不同的款式， 有接駁車接送， 感受體貼。

スタッフの方の気配りが嬉しい。 お部屋に内風呂と露天風呂両方ついているので、寒い時期にもよかった。 父が足が不自由なので、手すりなどがあるお部屋があると助かるなと思った。

The private onsen. Food was delicious and the staff were very friendly and welcoming.

Location was a bit difficult to find at the start.

Beautiful and clean facility. Friendly staff

Beautiful ryokan. Lovely baths. Incredible staff. Delicious food. Wish we could have stayed longer.

Exclusive privacy and the excellent service

Maybe more information can be provided in searching for the ryokan especially for non Japanese customers. Wish that the yukata are of a more comfortable material

地點適中，設施良好，食品精緻

Service is good. Staffs are nice.

everything is good !!!!

Attend to details

Poor price to value

Excellent staff service.

None.

대박 좋음

너무 좋았어요 주변 관광지도 걸어서 갈 수 있었고 가이세키 퀄리티가 매우 훌륭하였습니다.

The staff who came out to meet us and carried our luggage as soon as we parked in the parking lot, and those who helped with our luggage when we left and saw us off until we left the parking lot, were all very kind. The room was spotless and nice. The private open-air bath attached to my room provided a fantastic solo hot spring experience, and the quality of the spring water was so good that it made my skin silky smooth. Excellent dinner and breakfast

think it would have been better to inform me that if I choose to pay in Australian dollars instead of Japanese yen, there is an additional charge of 3.5%. Other than that, there's nothing to fault.

Breakfast and kaiseki dishes at Nanakawa are truly indulgent! The hotel staff provide impeccable service! The hotel's location is excellent, just a few minutes' walk from the shopping street and the Lake. I will definitely consider staying at Nanakawa again on my next visit!

The private indoor and outdoor onsens and the small garden.

Far from the airport.

值得推薦

Having staying at Kutsurogi no Yado Nanakawa for the 4th times, each time it pleased us more with the excellent services and the cleanliness of the facilities. Will definitely be coming back on my future trip there.

In room bath and half board quality never disappointed

Walking or taxi distance from station a bit far away

Location, food, staff, spacious room, private onsen

Nth

Located within a 3min walk of Lake Kinrin and 5-10min walk of Yufuin Floral Village, Kutsurogi no Yado Nanakawa was part of a wider complex of other ryokan, so we actually dined at its sister facility. You had access to 4 public onsen facilities as part of the wider complex along with two private onsen in your room, which was a highlight - we were grateful to have an indoor bathroom and shower facility to prepare, and an outdoor onsen to soak. It was a quiet and peaceful complex, beautifully designed with traditional Japanese styling, and we did not feel disturbed by other guests. This was a massive room with tatami, huge ceilings and upstairs western bedroom, easily could accommodate a whole family or large group if needed. Thoughtful amenities including skincare and lotion were provided, along with two types of haori for walking around in cooler weather. The kaiseki dinner featured high quality seasonal ingredients and beef shabu shabu as a main, and a breakfast that featured western salads as well as Japanese dishes. Parking was provided by the ryokan, which is great because it's located in the center of a lot of tourist activity.

Definitely the most expensive of all the ryokan we stayed. The lighting during dinner was quite stark and bright, it made the experience feel a little clinical. Ryokan was a little tricky to get to, mostly because you're driving through crowded streets, but there was plenty of parking once you reached the complex

Very spacious, the room has 2 storey, upper level comes with a 2-bed bedroom and a toilet. Lower level is the living room, toilet, indoor onsen with shower. There is an outdoor private onsen next to the mini garden. The hotel is right next to the famous lake, which is very good if you would like to get up in early morning to see the mist on lake. The onsen is very comfortable, worth spending more time in it.

I arrived at the hotel before check in time (3pm). It was really nice that they store our luggage, but i cannot book the dinner and breakfast in advance. When i was back to hotel at 5:45, i was told only one timeslot was available for dinner and breakfast.

Very niceplace. Great food and location. Kirin lake is just across the ryokan.

Difficult to find the place. All signs and labels are Japanese.

We enjoyed the traditional Japanese style of this hotel, staff friendliness, and its food. Amazing Japanese style breakfast. The hotel was flexible and considered our preferences for breakfast. The dinner was exceptional and great value.