Kunming Haitian Hotel

Location is main reason for choice of hotel as it is directly accessible by airport express

Poorly designed toilet - The glass walls and thin curtains allow bright lighting into the bedroom - Poor placements of holders and hooks - Little counter space for essentials like clothings, towels and toiletries.

服务超好，前台，客房，行李部的服务超好，帮助老人有耐心。

All staff members were friendly and helpful. This is rare to see among such a large group of staff members. They are doing a great job to make guests feel comfortable. Getting a free upgrade from a two double bed room to a suite was really nice of them, especially since we were traveling with two kids.

Good location, free self-service laundry room, comfortable

Food at breakfast was not replaced as fast so not all the options were available

Good level of comfort, super competitive price for value. Super helpful staff! Breakfast

Nothing

I liked the location. Easy to get to and fro the airport. Easy access to metro and many restaurants and entertainment within walking distance.

I have not complaints.

This property is super comfortable with spacious rooms, even has laundry room for guests only with free detergent etc and a steamer. Fruit and biscuits every day. The staff could not have been more helpful or friendly. Loved it!

Nothing.

Family suite with separate room for kids. Super comfortable. Exceptional breakfast. Super helpful staff! And super laundry facility.

The last night, there was a smell of cigarette smoke in our room. Probably came from the ventilation. Could help to be more strict with enforcing no smoking in the hotel.

Very helpful staff and friendly! Good service Especially Assistant Manager Gao! The location is quite close the Kunming Station.

Nil

Senki nem beszélt angolul.

The location is very convenient with easy and quick access to Metro line 6 to go to the airport.

The breakfast choices are a bit limited.

感受极佳，被照顾的体贴入微。员工专业。

Great location, close to everything, polite and helpful staff

Breakfast could have more selections.

Z早餐不错 符合我的口味

房间有点小

Spacious. Rooms are good, location very convenient to amenities.

Nothing

Super friendly and helpful staff! Convenient location to metro

Location and the family room. My son loved the family room and slept so well and did not want to leave

Overall good on the things need, maybe breakfast can open half an hour earlier? We need to catch up the train at 7:30 could not enjoy the breakfast.

Very stylish hotel which is run well by the manager. The staff are polite and helpful. Everything is immaculate and overall there is great attention to detail. We loved the fresh flowers in the entrance hall. The fruit in the room was a nice touch too. Great buffet breakfast and really convenient for the subway.

We didn’t realise that one of the switches turns off all the lights and the air conditioning. It acts as a kill switch. This can be a little confusing in the middle of the night. Perhaps some instruction would be useful for future guests

交通非常便利捷運出口轉個彎就到了 飯店人員非常熱心，並且願意幫忙解決顧客的問題非常熱情主動的來服務顧客真是令人感動的飯店，雖然飯店時間比較舊一點但是優秀的服務人員會讓我們忽略了這些小問題。

Staff were super warm and welcoming. Location was fantastic. Just a couple of min walk to the metro and 2 station away from kunming station. Street beside is filled with street foods.

Facility is abit old. Water pressure is uneven when come to showering. Bed is hard to our liking. Could be something common in China but the guest beside us at the lobby when check in is smoking despite the no smoking sign and the hotel staff did not stop him either

This hotel location is very convenient, just next to Tangzixiang subway station. Take Line 6 from the airport. Breakfast is good and the staff are helpful. Exceptionally helpful are the front counter staff who help us to receive our purchases from Toaboa and upgraded my room. Thank you very much.

nothing.

Nice location,good access to airport,great staff

N/A

- Good location. Hotel is close to Tangzixiang station (3 mins walk). Very convenient to go to Kunming Railway Station, Kunming Old Street and Airport by using subway. - Very helpful and supportive staff. They helped us carry our luggages. - Clean and spacious room.

Nothing.

The location was excellent, and while the rooms were a bit outdated, the service truly made up for it. I accidentally lost something during my stay, and the staff went above and beyond to find it for me, which left me deeply impressed. Additionally, the breakfast was delicious and a great start to the day. Overall, a wonderful experience!

Clean, spacious, near to subway station,

The light is slightly dim at the tv area

Hotel staff here are very professional and supportive. We also got the room upgrade. Highly recommend for Kunming stay in city centre. Keep on good work, cheers

Very nice hotel, good location, helpful and friendly front desk, clean and spacious room. comfortable bed and pillow. have gym and very very good breakfast.

nothing

Front desk staffs are so helpful. Thanks Ms Chen (陈）who walked the extra miles to assist us for our transportation the next morning with really short notice. Breakfast also really nice.

The lady at reception who spoke English was simply amazing . Never have I met a person so suited to her profession in hospitality. She was so warm , professional and went above and beyond in helping us navigate our first trip to China . She is a credit to this hotel . I’m only sorry I can’t remember her name , but she is the one who speaks perfect English. She even accompanied us to the train station when we could not book the tickets at the hotels reception ! Amazing service !!

We loved everything . The family room was exceptional . Wonderful shower and toiletries . Everything you could need was provided .

Location Helpful stuff

Everything right

The great location

Rather noisy even when the windows are closed

Near to metro station

Morning breakfast not great

Location

Layout of room, doors were knocking each other

Staff are polite and helpful

Room lighting is very deem. At one corner is very dark.

The staffs. The service was was excellent, especially the front desk staffs. This guy called 苗国通was the best ever. He did all out to help us, even walk me out to show me direction of bus stop etc. He is no 1.

Nothing, everything was good.