Hotel Berghof

Great stay at the Berghof. Really lovely location a little way out of the main village but that suited us (only a 10 minute walk). The shuttle service from the station is fantastic. Lovely staff, gorgeous food, and the most INCREDIBLE views of the Matterhorn from our balcony. Good price point for Zermatt too. Would recommend.

Worth mentioning that the path up to the hotel is steep, so maybe not ideal for anyone with mobility issues (although the hotel may have a solution for this). The bathroom was a little dated but that is really being picky. The only thing I would say is that the terrace blankets were a bit dirty.

Zentral zu den Bergbahnen

Schönes Zimmer, gute Lage, nettes Personal, sauber, grosser Pool

Accoglienza

Confortabil, bucatarie buna, personal foarte amabil ,in special Andreea si Ruxandra. Piscina ,zona de spa si superba vedere spre Matherhorn, au completat starea de bine. .Ne am simtit excelent.

Nu avea frigider/ minibar, dar nu a fost o problema pentru noi.

Beautiful, cosy yet stylish Swiss chalet hotel. Superb spa and pool area. Lovely internal decor. Immaculately clean. Stunning views of the Matterhorn from balcony and gardens. Ambient outside sitting area, truly delightful . Breakfast varied and good quality. Taxi pick up and drop off to station very efficient . Location great, just 10 minute walk to centre of town..

A coffee machine /kettle would make it perfect

Trevlig personal, mycket bekväm säng, bra med spa

Ingenting

The spa was amazing!

Das Hotel Berghof ist einzigartig. Es ist ein sehr familiäres Hotel. Die Lage ist wunderschön mit direkter Sicht auf das Matterhorn. Das Frühstück sowie das Abendessen waren vorzüglich. Das Personal war sehr freundlich und die Lokalitäten sehr sauber.

Es wäre praktischer eine offene Dusche als die Badewanne zu haben.

l'emplacement top, chambre avec cachet et avec vue sur Cervin , spa-piscine superbe, repas délicieux et petit-déjeuner copieux. Le personnel accueillant. Magnifique séjour:)

rien

Il centro benessere con due piscine, con temperature diverse, è fantastico. colazione e ristorante molto valide.

Qualche rifinitura denota gli anni della struttura. La doccia dentro la vasca da bagno non è il massimo

The hotel is gorgeous with amazing views of the Matterhorn and the most beautiful SPA I ever enjoyed. This was definitely a luxurious stay yet very family friendly. You can hear the marmots calling in the evening as well as the bells from local cows and sheep. The added convenience of having the gondola right next to the hotel and the free bus to town down the hill was amazing. We had the best time at hotel Bergof and hope to be back in a few years!

It would be nice to have a mini fridge in the room to keep snacks and drinks fresh and cold. We also got a bit hot at night and had no control over the temperature of the room.

La qualité du personnel et les espaces spacieux. La terrasse et sa vue sur le Cervin. L'excellence de la cuisine

La lumière dans la chambre est insuffisante pour lire le soir.

Magnifique hôtel de charme typique chalet de montagne. Spa incroyable

Rien

Établissement très bien situé avec vue sur le Cervin, un peu à l’écart du centre très animé. Un parfait emplacement pour les excursions ! 2 belles piscines intérieures permettent de récupérer après les marches. Personnel très sympathique.

Tout était parfait !

Le calme, les 2 magnifiques piscines et la vue sur le Cervin

Beleuchtung in dem Zimmer. Zu dunkel

The location of this hotel is incredible. Although it is a little walk (or electric taxi ride) out of town, for us it was perfect! Every morning I opened my curtains to a beautiful unobstructed view of The Matterhorn. The hotel is beautifully decorated in a homely traditional alpine style, with lovely touches like complimentary Toblerone on arrival. The pool area was welcoming and beautifully clean. Breakfast and evening meals were exceptional, with lots of Swiss options to choose from. The hotel is family run and they cannot do enough for their guests. I would particularly like to compliment the dark haired waitress (apology for not getting her name), who served us every night. Highly recommended

Sehr komfortables, sauberes Hotel, mit top Ausstattung. Große Zimmer, tolle Betten, großes Badezimmer, sehr ruhig, relativ nahe am Zentrum, welches in ca 10 Minuten zu Fuß erreichbar ist.

Frühstück war OK, könnte etwas umfangreicher sein

Everything was great at Berghof. The rooms, the staff, the facilities. One of the most comfortable beds and bedding- felt like sleeping in clouds. The hotel is also right next to the lift that takes you to the Matterhorn Glacier Paradise and, if you’re so inclined, to the Italian side in Terra Grigia. Worth noting you can ski there from May to October at 4,000m above sea level.

Everything was great.

Die Gastgeber sind außergewöhnlich freundlich und herzlich. Der Blick auf das Matterhorn direkt vom Bett aus war einfach unvergesslich. Auch auf das liebevoll zubereitete, abwechslungsreiche Frühstück haben wir uns jeden Morgen gefreut . Wir kommen sehr gerne wieder!

Snídaně byla skvělá, bohatý výběr. Večeře výborná, s báječným zákuskem. Možnost kávy na terase s výhledem na Matterhorn. Krásný teplý bazén a sauna, příjemná relaxační zóna. Příjemné prostředí, rodinná atmosféra. Velmi vstřícný personál. Dobrý výchozí bod pro výlety po okolí.

V neděli je zavřená kuchyně, což nevidím jako nedostatek, ale tuto informaci jsem na bookingu předem nenašel.

Fantastic hotel option in Zermatt. Views were spectacular and the family room we booked was large. Breakfast and dinner at the restaurant were also great. Easy walk to the center of town, but far enough out of the center to be peaceful.

Hôtel magnifique accueil super Très bons équipements piscine top Restaurant de très belle qualité avec très belle carte des vins

Rien!

Miły personel, świetna jakość.

The property was excellent. The location was perfect and the staff was extremely friendly and professional.

I expected to have at least a coffee machine in the room and a little refrigerator. The room didn’t have both.

Das Matterhorn sahen wir direkt vom Zimmer.Die Betten sind sehr bequem. Hunde willkommen.Hunde sind in allen Bahnen und öffentlichen Verkehrmittel GRATIS....Das Morgenessen und Nachessen sehr lecker. Sehr freundliches Personal. Das Hotel liegt direkt neben dem Matterhornexpress.Man konnte mit dem Lift direkt in die Station fahren. Wir schliefen mit offenem Fenster, drotzdem war die Bahn sehr ruhig.DIe Wellnessanlage war sehr schön. Es hat 2 Schwimmbäder,Saunas etc. Die öffentlichen e-Busse sind überall gratis.Man wird vom Hotelpersonal direkt beim Bahnhof abgeholt.Da das Hotel am Berg liegt,können auch Behinderte Menschen problemlos mit diversen Liften das Zentrum erreichen. Es waren sehr schöne Tage.

Nichts

Beautiful property in private setting outside of main town but within walking distance. Shuttle service from train and wonderful staff. Very nicely decorated and most comfortable accommodations. We would highly recommend to anyone and have plans to return on next visit to Zermatt.

Excellent Matterhorn views. Pools were delightful. Breakfast amazing.

Be prepared for a strenuous walk to and from town.

Beautiful hotel offering stunning views of the Matterhorn. Waking up to the sun shining on the top of the mountain from bed is incredible. Enjoyed the great pool, delicious breakfast, and excellent customer service. We look forward to returning.

The hotel is stunning amazing staff and beautiful classical style

Ontbijt was heerlijk, personeel was super vriendelijk en heel behulpzaam met alle vragen die ik had. Makkelijk in communicatie. Locatie is ook ideaal voor treks maken en de stad in gaan. Ook een heel mooi uitzicht vanaf het balkon.

Er was een heat wave, de kamers hadden - voor zover ik zag - geen airconditioning.

From the garden outside we could see the Matterhorn

There was no kleenex box

Wszystko

Okres otwarcia do 30 kwietnia.

We were truly amazed by the interior design of Hotel Berghof, it creates a cozy, homey atmosphere with a charming vintage touch that feels incredibly calming. The views from our room of the Matterhorn were absolutely stunning. The hotel is conveniently located within a 10–15 minute walk, and the surrounding scenery is excellent throughout. They also offer a shuttle service from the train station, which made our arrival much easier since each of us had two pieces of luggage. The staff were exceptionally friendly and helpful, making our stay even more enjoyable. We would definitely choose to stay here again on our next visit.

I didn’t encounter anything I disliked during my stay, everything was excellent. As a small suggestion, it would be great if a water heater or kettle could be provided in the room, so guests can easily prepare hot water to drink.

Perfect location next to the Matterhorn Express gondola. Very cozy and super-friendly staff. Strong recommendation!

Très bel hôtel idéalement situé au départ des remontées mécaniques

Rien

What a wonderful family run hotel. Every detail has been thought through and everything works as it should. Beautiful interior decorations. Close to the Gondola with direct lift access (great after a long day in ski boots) and local ski shop to rent/ return gear. I will definitely be back if I return to Zermatt in the future.

Nothing worth mentioning.

My wife and I very much enjoyed Hotel Berghof as our 'home' in Zermatt, from March 22-29, 2026. We live in NYC and typically plan one 'big' ski vacation each year; for 2026, we chose Zermatt based on several recommendations. Online research revealed a multitude of lodging options, with a wide range of prices. Our priorities were: proximity to the ski lift (specifically, the Zermatt-Furi Matterhorn Express); authentic charm; spacious, well-appointed rooms and bathrooms; spa/pool for après ski; views of the Alps/Matterhorn; good upkeep of the property; value for money (no, this is not an inexpensive hotel, but there are options in Zermatt that cost 3x!). Hotel Berghof exceeded our expectations on all fronts! The booking process through the hotel website was seamless, with helpful followup communications and assistance with train schedules, etc. -- a strong first impression! The hotel had a skis/boot locker room on the ground level, steps away from a private elevator which takes you straight to the ski lift entrance. The architecture and decorations, inside and out, were authentically charming, evoking exactly what it is: a Swiss chalet resort. Our room, a junior suite, was very large, including a sitting room, private balcony, and spacious bathroom with separate tub/shower and two sinks. The spa area--which included two indoor pools (each with an adjacent bubble tub), sauna, tepidarium, steam room, solarium and two massage rooms--exceed our expectations... we used the facilities every day after several hours of 'hard' skiing. From our room and balcony, as well as from several 'common' areas throughout the hotel, we had uninterrupted views of the Matterhorn, probably the most iconic peak in the world... you never get tired of seeing it! All areas of the property were impeccably maintained. Our stay included a delicious breakfast every morning, served 'buffet style' (with an option for special orders) and offering a wide variety of choices, enhanced by a very attentive staff. This is clearly a family-run business, and it shows given their attention to detail, genuine concern for guest satisfaction, and extremely friendly handling of all questions and requests. Given all this, we felt we received great value for our money... and enthusiastically recommend the hotel to couples or families looking for a memorable lodging experience in a magical destination!

Location, lift to the Matterhorn ski lift, spa, rooms

I would appreciate a bit more choice of cooked food for breakfast. So far only eggs are offered.

Super conviviale, belle piscine, charmant hôtel chalet, personnel très sympa

Tout

-

The Regina family, Franz Lerjen-Perren and the lovely staff hosted us with such warm hospitality. The hotel is simply phenomenal and well above any expectations we had. The location is superb, with private access to the Matterhorn Glacier Express gondolas (via private access elevator, steps from the private ski room). The rooms are terrific, comfortable and luxurious. The Swiss charm, decor and warmth are experienced throughout the hotel at every turn. We had the most glorious unobstructed view of the Matterhorn, as do most rooms. The pool, wellness and spa centre is a real treat and so needed after a full day of activities. The breakfast is classic continental with hot orders upon request. The restaurant and bar have may snug areas that allow a sense of real comfort and relaxation. One really must see and experience for yourself, as nothing I can say will truly represent what awaits you. We had no problems accessing the town centre via a lovely 10-15 scenic walk. Thank you to all for a wonderful stay - we will certainly return as often as possible!

Cet hotel est tenu par une famille. Il est fabuleux : l'emplacement, la qualité des lieux, le restaurant, la chambre, le spa et les espaces aquatique (sauna, hammam) et le personnel aux petits soins. A ne pas manquer - qualité haut de gamme !

rien

We had a fantastic stay at the Hotel Berghof Zermatt. It was our first visit to Zermatt and the hotel's location was extremely convenient to the Tram and Gondola systems feeding to all ski pistes (both the Switzerland and Italian sides). The staff was knowledgeable, friendly and very attentive to our needs. We initially had trouble directly placing lunch reservations at mountain restaurants and asked the Berghof Staff for assistance. Where we failed, they succeeded and were able to book us lunch reservations for every day of our ski trip. Our room was nicely decorated and felt like a quintessential Swiss Chalet. Room service was excellent as was the wait staff in the hotel restaurant. The food at both dinner and breakfast were excellent. As for noise levels, our room was very quiet and peaceful, much better than many other ski resort hotels that we have stayed in the past. We will certainly be back to visit Zermatt again and will book at the Berghof for that future visit.

The view and staff could not have been better. Everyone so kind and helpful and the view beautiful .

I would like a coffee maker in the room as to have coffee first thing while getting up for the day. Also a small fridge would be a nice addition.

hotel zelf dicht bij skilift vriendelijke mensen en personeel ruime comfortabele en zeer gezellige kamers

eten kan beter soms, maar opgelet naar Zwitserse normen zijn dit topmenu's!

A great location, amazing people and wonderful food and service. Loved the hotel shuttle from and to the train station. A great and cozy lobby with board games and comfortable seating for a pre-dinner game, and/or a drink.

Es war alles in bester Ordnung!

Kann nichts bemängeln

Wonderful breakfast. Excellent comfort room.

all good.

Schlechtes Frühstück

The location, facilities and the staff were excellent.

Nothing really. Just better clarity on the food options for breakfast and evening meal when staying half board.

The hotel was absolutely stunning, in a great location, and beautifully decorated inside and out. It had everything we needed and was cosy and clean. The staff were wonderful and very friendly and helpful. We would definitely come again. Honestly one of the most beautiful hotels I have ever stayed in.

Nothing

Kiváló lokáció, kedves személyzet, kitűnő ellátás !

Minden hibátlan volt az utazás során

Authentic Swiss lodge. Charming and excellent location for skiing. Quite.

Nothing, it was great!

Gorgeous boutique hotel with direct access to ski lifts. Wellness centre was perfect, everything was fabulous for our family of four.

Nothing

De locatie is top naast de Matterhorn Express. Er is een fantastische spa met twee zwembaden en sauna’s en elke dag wordt een heerlijk 4-gangen diner geserveerd. Het personeel is leuk en gastvrij. Je voelt je er direct thuis en je wordt gehaald en gebracht van en naar het station.

Het is nou eenmaal Zwitserland, het mag wat kosten, maar dan heb je ook wat.

Super Lage, wenn man die Bergbahnen benutzen will. Freundliche Mitarbeiter, schönes Wellness und je nach Zimmer eine wunderschöne Aussicht. Das Frühstück ist lecker und wir kommen gerne wieder.