Serela Legian Bali vs Similar Hotels

Comments indicated problems with room allocations and the condition of the rooms, adversely affecting the rating.

Room was a great size, enjoyed the stay.

Mixed reviews on room quality, with mentions of dated rooms and air conditioning issues.

Several reviews mention that the hotel was dirty and run-down, impacting overall cleanliness.

Rooms are older but clean and reasonable for the price.

Some reviews mentioned unclean pool water and plumbing issues.

The hotel is noted for being in a great location close to Legian, which is a positive aspect.

Perfect location close to bars and shopping.

Highly praised for being close to the beach and central attractions.

Multiple reviews praised the staff for being helpful and courteous despite some operational issues during bookings.

Staff very friendly as always.

Overall positive sentiment towards staff's friendliness and helpfulness.

Limited comments on food and beverage quality, but one review mentioned disappointing spa discounts.

Food was good, breakie lovely every day.

Food was described as delicious, though breakfast didn't meet all expectations.

Facilities were described as outdated and not matching expectations based on promotional material.

Pool was great but needs better steps for older guests.

Pool and other amenities are generally well-received.

Some reviews recognized decent value for the price, but there were mixed feelings due to room quality.

Good reasonable price for clean rooms.

Perceived overpricing compared to other resorts.