Microtel Inn and Suites by Wyndham Kitimat

Clean rooms friendly staff

The price seemed high

Quiet and convenient

Accessible to all fishing spots

None

Good breakfast - would love a higher quality of coffee Staff were incredibly helpful with all requests - I spent my life all over the world in hotels and rarely received accommodating guests like that.

a bigger window to let in more cool air - not a big fan of the wall mounted air conditioners - much better than nothing when its hot but noisy to sleep - too late to change that now

This hotel was just amazing beautiful hidden gem from the front desk Manager and staff Maya and Sabina they all go above and beyond to make sure you have everything you need for your stay. The breakfast is fantastic the hotel is beyond clean the rooms are so spotless only hotel we will stay at with a new baby

Close to event

We had wanted a king bed...room had 2 queens

Best Hotel in Kitimatt a must stay the staff is just amazing they really go above and beyond to make sure you have everything you need the breakfast is amazing great selection and the rooms are very clean and the beds are so comfortable

The Hotel was amazing as always wonderful friendly staff really go above and beyond to make sure you have everything for u stay. The breakfast is amazing great selections the rooms are so nice beds are fantastic

Mya at front desk was amazing really went above and beyond making our stay fantastic. Jess the agent that ran the breakfast was so helpful and very friendly she put on a fantastic breakfast what a beautiful clean breakfast area

Amazing Hotel the staff where so friendly really go above and beyond in there customer service. This h9tel is just spotless beds are really comfortable the hotel put on a BBQ fir there guest thus a a beautiful hidden gem. Front desk agent Mya is outstanding in her customer service only of every hotel has her would complete ur stay

Un personnel très acceuillant, cest probablement le point fort de l'hotel.

L'absence d'un restaurant intégré

Great reception Very clean and up to date

N/A

Clean and quiet. The staff were helpful.

Amazing as always. The staff is incredibly friendly. The hotel is well maintained the rooms are great

Allowed pets, had laundry facilities, beds were comfortable.

Breakfast was really catering to those that work and live at property 5am - 8am

Friendly staff

Kind helpful staff, comfortable!

The front desk staff were all very helpful and polite. The hotel definitely caters to the construction workers, the breakfast ends at 8am, very early. But we made it work. One raining evening they setup chicken noodle soup in the lobby for the guests. It was very nice.

The restaurant right across the street

Very friendly staff,

We did not have breakfast @ this location

Very was great

It was easily accessible for my handicaped brother. The free breakfast was also delicious.

Clean and great statt

Clean and newly renovated

Nice hot breakfast. Excellent comfortable beds.

Nothing major. Friendly staff. All the pillows the same and too full for me. We usually get a variety at other hotels. No paper and pen which I needed… and the toilet seat was up when we arrived with dribble marks on the bathroom floor . I cleaned it myself and settled in. The rest of the room was nice and clean. This property is walkable to a lovely nearby restaurant but otherwise it’s a much longer walk to town.

Nice place. Close to everything in town

Clean and modern, nice staff. Good location 👌 And the breakfast was also 👍 good

Very quiet, fabulous beds, wonderful sleep, very clean and kind staff. Will definitely recommend and stay again!

Personnel don't care. For $250 per night my room wasnot done daily, the chairswere dirty, the bathroom supplies were not filled. Check-in was a nightmare. We will look to another facility next time. Manager did not care, nobasked about our stay experience during checkout. Shame on me?

Very clean and staff were friendly. Enjoyed the complimentary breakfast!

I was not happy with the breakfast hours, which were from 5:00 AM to 8:00 AM — I feel that’s too early. Also, starting from 7:00 AM, there was a lot of noise right outside my door from the cleaning staff, which woke me up and was quite unpleasant. Overall, the staff didn’t seem very friendly during my stay.

Very good breakfast but too early. Clearly catering to the out of town workers. Nice clean rooms, comfy bed

Good location and access as we were there to see family who lived nearby

Second time staying here . Love and enjoy everything about this place

The hotel is in a good location - easy to find and close to stores and restaurants. Its exterior is well maintained and there is free parking. Right inside the main entrance is the check-in area. Nearby is the room where the hotel provides an early morning breakfast from 5 am to 8 am. Right beside the breakfast nook is a room with tables and chairs where you can eat and/or visit. In the lobby, there ia a large water dispenser with cut up oranges in it. The water is cold and delicious. 24 hour coffee and tea can be found in the breakfast area. The room was clean and well stocked. The beds were very comfortable. The staff was friendly, helpful and efficient. I highly recommend Microtel Inn & Suites by Wyndham Kitimat.

Very clean hotel, friendly staff and a nice location for sporting events will be back

Quite out of the way with friendly helpful staff.

Melissa is super and has the best customer service and the rest of the staff also does an excellent job. Room is always clean and the coffee is always hot. I stay here whenever I come to Kitimat. Only improvement would be the weather. It could always be warmer.

The staff were friendly, had to get clean towels and toilet paper

Very clean with friendly staff. Beds were comfortable😊 Convenient location for where we were going.

Great hotel, very comfortable beds, clean rooms, friendly staff. Breakfast was ok would have liked to see a bit more options with more tea and drink selection but realize it’s a smaller buffet style. Overall really happy with our stay!!!!!

Breakfast was very good and for us the location was great … easy access to hotel.

All good

Front desk staff could use some customer service training.

Our stay was fine but between the booking and now a week after our stay I have received, I kid you not, 20 separate texts and emails from this hotel reminding me of my stay (at least 12 times) and asking me to rate my stay (8 more times!). Please stop! For this reason alone I will not stay here again. VERY excessive.

This is the best hotel our hockey team has ever had the privilege of staying at! Your customer service was exceptional! We have never been treated so well. You opened your hotel to us, and made it a fun, happy experience. You should all be proud!

We have nothing but the best things to say about this hotel and highly recommend it. We stayed here for hockey provincials with our whole team. They had a great lounge area to hang out in in the lobby. The beds are comfortable, the rooms are clean, and the breakfast was good. The staff at this hotel was amazing and very accommodating to our team. Thank you Microtel for your hospitality.

Staff were absolutely amazing, breakfast was good with lots of choice and huge bonus of guest appreciation dinner one night. Rooms are as expected and location was perfect for the hockey tournament. Will definitely stay here when back to Kitimat!

Floors are creaky

Good clean rooms and quiet

Nice and clean hotel

Breakfast items are only 2 to 3 items

Exactly what I expected

Clean, modern, comfortable, good location.

Floor in upper corridors and room SUPER creaky. This is a newer build and they definitely cut corners on enough sub-floor screws. Getting up in the night or early morning you wake others up just moving around the room. Breakfast ends at 8am on weekdays - ok for workers but way too early for leisure travellers.

Room, internet, staff.

The hot breakfast was pretty sparse.

Staff and service were great. Room size and breakfast quality was disappointing. Especially given cost of a room night.

Very friendly staff and easy check in

Reserved and paid extra for a business room with a sofa however ended up in one of the cheaper rooms instead with 2 beds. Would be have been nice to have gotten what was paid for.

It was clean

The rooms were Micro, should of know when I booked that Micro meant small. Good for one person but if there are 2 of you it is really crammed. You can’t even get by each other to get to the bathroom. No room for any suitcases. Breakfast was a huge disappointment, we ended up going elsewhere both mornings. Each morning we showed up at 8:30am for breakfast(breakfast goes till 9am) and each morning there was nothing left and when we asked the first morning about the waffle mix being gone, she said she had no more for that morning and second morning no hashbrowns, no muffins or waffle mix and she said it would take to long to cook more hashbrowns and she was again out of waffle mix for the day. When we checked out I mentioned about the breakfast being gone she basically called me a liar! She said she had done the breakfast that morning and there was lots and the only thing missing was the stuff out of her control, she only gets so much ingredients each day and things take to much time to cook to start at 8:30 even though the breakfast goes to 9.

We had a suite with a kitchen; good option for those with dietary restrictions in a place like Kitimat. Room was clean and well laid out. Gym was fine with a good range of equipment. Parking easy. Lobby evening soup out one night and coffee and tea always available which was appreciated.

Breakfast was disappointing. Waffle irons were not operational, fruit was minimal, cereals were 3 horrible choices. Eggs were flat breakfast sandwich style. No yogurt. Cook's choice item was good.

Rooms are clean and beds are comfortable, was nice and quiet... Breakfast ends at 8am, which is a little early when your supposed to be on holiday with kids.

Hello travelers: The frontend staff I encountered were friendly, helpful, & patient, as well as showed great pride in their work. They went the extra mile to ensure my stay was pleasant. A complementary breakfast was available, but the staff at this location seem to have difficulty providing service during the hours of operation in the last half hour, which I'm sure is easily corrected. My overall stay was peaceful & comfortable, so I look forward to staying in this hotel again (with breakfast!). Note: I was in a room with two beds, so I had plenty of space. I highly recommend the Microtel Inn & Suites by Wyndham Kitimat & I look forward to returning.

Found that breakfast was cattered to workers. 530 to 8. So if if you didnt get down by 7 there wasnt much left for people who were there on holiday.

Staff

Parking

Easy check-in, morning breakfast, close to all our fishing spot, friendly staff, and comfortable stay.

Nice place. Would stay here again

Great hotel, would definitely stay again and recommend to others. I know breakfast times are to accommodate the industry workers at the hotel etc, but ending it at 8am is too early for those not travelling for work.

Nice clean, modern place to stay.

The staff are very accommodating and professional. I love stayin here. I will be back to stay here when I come to Kitimat.

Was nice and clean the guests above our room was noisy lots of stomping back and forth there room and hollering

Clean and quiet

Close to all my fishing spots, quiet and clean.

Location to downtown.

The room layout was awkward. Identified as a one bedroom suite. Even though there’s a door on one side it’s open to the main living area on the other end. When the pull out couch is open the room is too narrow you cannot walk around the end of the bed.

The suite was clean and the staff were really friendly. They were nice and called me back when i forgot my glasses and was able to retrieve them before flying out.

Room was quite small

It is a great hotel I would recommend this place to anyone.

Clean well laid out room with fast internet access. Good location and easy to locate. Lots of parking.

Wonderful Hotel with extremely friendly staff and a great relaxing atmosphere. Comfort, cleanliness, and fantastic breakfast each day: definitely recommend.

Front desk person was great and a very good hot breakfast.

Great customer service.

I enjoyed every aspect of this hotel . Room was clean and the staff very friendly.

Great place to stay. staffs are friendly and kind.

We enjoyed the beautiful surroundings and their great service.

Rooms are very small. Room service did not replenish supplies.

My stay was good except the provided breakfast was very poor. In fact I left the hotel every morning to eat at a restaurant. I have stayed here many times and this is the first time breakfast was terrible.