Hotel Plaza Europa

Center of town; Good access to all. Room air conditioner worked well.

I booked it with credit card on application; said “pay at property” - then when I got there, I was told “Cash ONLY!” There should be a clear note/notice when checking availability, that Cash Only is a requirement!

Todo está bien

Todo está bien

Les chambres sont bien spacieuses et bien équipés. Très bon rapport qualité-prix. Il devrait pensé à inclure aussi le déjeuner car ce n'est pas facile de trouver de la nourriture de qualité dans les alentours. Le personnel était cool avec un service de nettoyage impeccable.

A ce montant, j'étais satisfait... Rien à signaler

rien

on ne donne pas de petit déjeuner

i enjoyed my stay at Hotel Europa. The staff is friendly. Wallking Distance to a lot of restaurants and bars. Will stay again. Good value for the price.

Hotel near beach, clubs in most of the amenities

Safe and comfy

Location, pool and staff

Nothing

Every thing. Felt safe. And the staff was excellent

Nothing

It was a very enjoyable stay at Hotel Plaza Europa. As usual, they accommodated well. The only thing was that the kitchen could have been better equipped, but the staff were right there when needed to help me out if necessary. A great stay as usual.

The Dominican Republic is a third world country so everything was as expected, Very good for the price and the staff was very nice.

No hot water at one point, not enough bedding

Good customer service and security protection

N/A

I enjoyed my stay at Hotel Plaza Europa. The people are friendly, and the room was good. The air conditioning was excellent. The price was right. All around, I have happy memories of that place.

Location,staff and value for the money

I like it and I’ll be back

The Big Fridge and great shower. I would be nice if you could replace the mats with matresses.

Nothing special about the hotel, there we insects in the room. But the staff keep the room clean.

Do not stay here, pay the extra money and stay at a better location it’s not worth it.

Privacy and cleanliness and good staff

Water was hot, air was cold, and cleaning staff cleaned every day. Security was great. The evening/night is very nice and helpful.

I paid for a room with a balcony and pool view, however that’s not what I got. I told the receptionist and it was basically I can take one of the rooms offered because I’m not getting any money back. I ended up getting a room with a closed in balcony, no pool view. The weekend receptionist is mean as hell. I heard other travelers say the same thing. She was just plain nasty.

Local to everything

Because it’s in a main area, there is a lot of noise in the night.

The room is spacious and clean. Everthing worked as advertised. The staff was nice.

N/A

The one bedrooms are of a good size and it's always good to have a kitchenette to be able to cook in order to save money and not eat out for breakfast lunch and dinner

Unfortunately there's a residency across the street not under the control of the hotel but they seem to play very loud music until 3 4 sometimes 5:00 in the morning which is a pain when you're trying to sleep which is why I like my room in the back away from the Main Street area

Very friendly and helpful

Nothing all was good

The security at front door. The door man with his shotgun Brought me peace of mind.

Location was perfect

Too much noise

Room gets really cold. Shower water gets really hot. Right on the strip.

Mattress could be updated and softer. Code for Room 112 didn’t work and I had to use a manual key, which could actually be a good thing, depending on how you look at it. Bare minimum in the rim, itself.

The security guy named flaco and the outside bar called Ramona's was the best part part. They treated you like family

The room was kind of run down, sliding door to the balcony couldn't open until I used all my muscle. The noise was less than Las Palmeras, but it is a little further away from the action than some of the other places

Nothing my buddy slipped down messed up his leg runened his trip

I recommend this hotel to anyone planning to stay in Sosua that wants to be in a good location that is close to the nightlife.

Staff were great! Ramona’s bar was amazing and very convenient

Too noisy. I had a room backing onto a basketball court and small neighborhood with constant noise.

I. Made the best of it

Hard to find no help from the front desk.too many mosquitoes in my room. Too many women soliciting at out side bar. This place is definitely not for a family … men only !

Location was decent

Bed pillows smell like cigarettes. Bed was cheap and uncomfortable. Gave me one thin sheet, no blanket no comforter. Room smelled like cigarettes and I do not smoke. Can’t stand it.

Hotel Europa is good for a one or two night stay. The Best thing about the stay is the bar out front owned by a beautiful Dominican woman named Ramona. The hotel is very out dated. It's location is a 10 minute walk to the center of the strip where all the action is. If they renovated Europa... it would be a great hotel.

Rooms.. felt more like a 3rd world prison.

No Wifi, or cellular reception.

Staff could work on being more friendly and communicative and there was NO hotel shuttle as promised.

Close to other areas very friendly staff

Nothing

The location was excellent

I could not get wi fi in my room, and I did like the bathroom. It needs upgrading.

I enjoyed the service

Nothing

Primo location, excellent price per stay. security, check-in, Maintenance, rooms were cleaned & fresh towels daily. Spacious rooms/ balcony. pool.

Jacuzzi spa out of order. Breakfast not incl.

Great service and very good staff, they are always there to help and serve you

I will just come out and say it, I was walking up the stairs to my room and a rat, not a mouse, a full sized rat ran down the stairs and right past my foot. When I got to the room I was literally shaking from being so startled. I told the woman at the reception window and she didn't seem bothered at all. Thank God I was only there for the day and decided to stay because I had a flight that evening and the place was cheap. If you want a cheap place with decent air conditioning, but don't mind rodents then enjoy. Not for me though.

close to everything

nothing

I loved the price for the room and the staff.

N/A

Outdated , water was dirty out of the faucet, bed was hard.

staff & hospitality were excellent to us.

price is ok and I never had major issues but I have had issues.

the location while being close to where you want to walk to the area is kinda trashy. this is not the hotel’s fault but you do get harassed by beggars and the motorcycle men constantly. I have stayed for years but the rooms are out dated. the wifi is not strong all over and some rooms the a/c is really dated. the water coming out the pipes also have to be run for a few minutes before you use them and it has a smell. this trip the restaurant which is managed separately from the hotel was not fully stocked many items unavailable for the 5 days we stayed.

nothing

the place is nothing like the picture, the area looks tooooo danger, it was full of police and not safe, the pool looks disgusting, and we bought some drinks in the bar of the hotel, and they charge us , 3 times the prices of the drinks from the rests of the country, I am Dominican and for real, it was 300 pesos for one beer when every where else is 100 Dominican pesos

Charging an additional fee for more than 1 visitor to a room

Very good price. Pool. Free coffee. Nice staff. Bar and restaurant on site. Walking distance to beach and other restaurants. Overall a good place.

The air conditioning was cold. There was a kitchen in the room. There was hot water and the bathroom was clean.

The balcony was shared by two rooms and the balcony door would not lock correctly. We couldn't go out because anyone could get into the room. There was only one blanket that didn't even fit the bed. The mattress and pillows were very uncomfortable. The pool and pool area looked unkept and dirty. Outside the hotel looked dirty and smelled bad. The pictures on the website is totally photoshopped.

Everything was great as I always book this hotel.

Unfortunately I got a room without a closet, drawers or a balcony.

I love this place.

Great stay ..staff was good....good for solo traveler.

Everthing was very adequate.. Check in to check out.

There is always room for improvement.

excellent Customer Service

they need blankets on the bed

I was clean

They In this hotel they hide prices in the rate, they put it in small letters at the end... they tell you it's so much and when you check in they charge you more than what is established... I've been to many places using booking.com and it's the first time that it happens to me... I think it's a bad practice, also no wiffi