Swiss-Belhotel Karawang

Every thing it’s great and the stuff really helpful and they’re nice

Nan

Large breakfast area with many delicious choices.

Very good facilities and large variety in buffet

Equipe très sympathique et bel hôtel aussi bien les chambres, le restaurant, le rooftop et la piscine. Excellent petit déjeuner.

L'équipe ne comprend pas forcément l'anglais mais ne précise pas quand ils n'ont pas compris. Certains mobiliers sont vieillots et abîmés.

very goooood, clean, neat, good service 🤩

Good experience to stay! We’re celebrate birthday & got compliments free cake & mirror art😍 Thankyou so much

It's my good experience. and I felt very comfortable to stay there. I'll stay there again and invite my all families. VERY GOOD and very satisfication.

Even I reach the hotel early morning.butthey treat me like a royal and they give me best service and personally I'm so tiered and hungry too. They approach me 24/7 have food facility and body massage's.im really impressed. I can give 7.5/10. Only thing the environment. the noise of the train make me uncomfortable.

An absolutely excellent and comfortable stay! The hotel is very clean, and the rooms are spacious and tidy. The staff are incredibly friendly and helpful, with special thanks to Fia, Lupita, and Helen for their outstanding hospitality. Check-in and check-out were smooth and fast. The breakfast buffet is diverse and delicious, and the location is excellent—highly suitable for both business travelers and visitors. I highly recommend staying here!"

Pretty good hotel. Friendly services. Room ia spacious (booked a suite). Pity for a suite they still only give you 2 bottle of mineral water. My room (1022) was next to staff room..pretty noisy. Elevator all wet as people coming back from pool. They should be told to dry up first. Recommended.

Best experience , we like to breakfast at here and i love teh view, also the pool its the best pool at the town. And the toilet is clean

the room is quite good, food is average, hospitality nice, but the facility don't, the lift is bad made illness to my head, the gym area is spooky & quiet, the gym equipment incomplete. Swimming pool area have a good vibes to chill,drink with smoke but unfortunately at 10 pm was closed.

The room is clean and the service is awesome. Definitely my choice of hotel whenever I come for business visit at Kerawang.

The hotel’s location in Karawang is super convenient, especially since it’s close to the train station. The rooms are big and come with Android TVs, which is great for couples and families. Even though it’s a 3-star hotel, it has an infinity pool, which was a really nice surprise. If you’re driving, the parking area is huge, so you don’t have to worry about running out of space. I really enjoyed my stay here and would definitely come back next time I’m in Karawang.

It was satisfying.... We were satisfied.. thanks so much. The service was so good ... It makes US want to revisit next day ..

Staying at the Swiss Belinn Hotel was truly a pleasure. The bedrooms were very comfortable, the service was excellent, and the restrooms were clean. Perfect for both solo travelers and families. We highly recommend staying here.

We got free upgrade room from superior to deluxe. The deluxe room is large and comfort. The swimming pool is good for swim with 1.2 m depth. They have sauna but not free. The menu for breakfast not so many and the taste is flat.

De service is altijd super. Iedere vraag wordt netjes beantwoord. Mijn dochter was ziek, en ze waren zo behulpzaam. Echt super fijn. Mijn zoon heeft iedere dag gebruik gemaakt van het zwembad om af te koelen, omdat het in Karawang echt warm is.

Voor ons was alles naar wens.

Nice and quite hotel, will definitely comeback and stay here again. Not far from the city center and easy to go anywhere in karawang

The staff were very friendly and helpful, the location is a good distance to local markets and the main mall, breakfast is good

Because I had a wedding invitation and had to stay overnight in this city. There were many options but I chose this hotel. The location is right in the middle of the city, near culinary but the restaurant cuisine is quite good. I like the swimming pool, you can see the street directly. Clean room with a good view of the city from the 10th floor. Impressed by the hospitality of the staff, upon arrival was greeted by Mrs Lupita and escorted by the Duty Manager who was very helpful at that time. Thank you FO teams We will be back, keep up the good work.

Excellent hotel, close to city center, nice breakfast also just suggestion: in front of gym, the wooden floor is made of gutter so that rainwater can be automatically flows then there is no puddle when people enter and exit the gym, Ok, thank you for the hospitality.

I had a bad experience from check-in. Registered early and waited for the time to check-in but the staff were not attentive and forgotten about me. Then came the room. The toilet were dingy and the drainage don’t work. The whole toilet flooded after a shower. While I proceed to explore the nearby areas, I told the front desk that I have issues with the room. And they assured me to send someone to sort it out. Since I am going out, I told them no rush but get it sorted. When I came back the water had receded but the toilet was not cleaned. So I went down again to tell the front desk that the toilet smell really bad after the drainage issue. And they assured me that they will send housekeeping to my room. After waiting a long while, no housekeeping staff came. So I tried calling the front desk to check but no one answered. So I had to go down again to the front desk to inform them. At this point I was really agitated. So another front desk staff suggested that I change room. To get this sorted quickly I agreed. After settling in the new room which was lucky enough just next door, I decided to go down to meet up with some local friends. Unfortunately the lift was not working. I waited for almost 30mins for the lift. In conclusion. If you are looking for a 4/5 star hotel facilities that is cheap, then this is the place. But regardless of the price, a standard basic expectation of things to be in working condition is the minimum.

クリーニングをお願いしたが行方不明になり少し時間がかかりましたが最終返却されました。またクーラーの効きが悪く部屋の変更を依頼したが上手く伝わらず暑苦しい中3日間過ごしたが、土産話になりました

The lighting in the room is expected to fulfil the need of business-travel guest (e.g. working in the room at night) in addition to variety of breakfast menu and the option of television channel. The condition of room is clean and convenience.

1. Tv cable on and off almost all the time during my staying there 2. The air conditioner doesn't function very well 3. Furnitures look dirty 4. No proper compartment to place my clothes 5. The lights very dimp and make the room looks gloomy

It’s a dilapidated building with many services no longer operating.

Breakfast was not bad as a lot of local cuisine to choose from

Staff should learn to speak basic English with proper pronunciation. Also, the card reader inside the Lift, should be updated to read room cards than keeping the guest inside the lift and not moving due to a bad reader.

Rest was fine

No futon bed as written in the description. Complica until we get access card to the room because it was written in bahasa Indo.

Good breakfast nice location

Everything was nice and good It was a good atmosphere I like to come there once more

Breakfast not really good Air con not good

The location easy to get food

The aircon leaking whole day and abit dusty .

all good. just 1 misinformation , the sauna and spa is closed and don't know when to open. it should be informed on the hotel page.

Comfy bed

Room is terribly designed, small window, toilet is narrow and congested and smelly. The wash basin in the room is pointless. Wash basin in toilet is clogged and drains very slowly. Shower is terribly designed so when I shower water gets out of the shower area. Room service is hit and miss my goreng pisang is nice, but my steak was terrible. It is hard as a rock and not juicy at all, lucky I had a lot of black pepper sauce, so I soaked the sliced steaks into the sauce so it is softer. Room service menu is also very empty, there’s nothing much. I mean not even milkshake? Breakfast is mot great either, maybe it is fasting period, but not even an egg station? That’s really bad.

The breakfast food is great, especially the pastry. However, the creamy pasta was tasted not good anymore on Dec 28 morning.

The final booking confirmation was not synchronised with the output e-commerce system in the hotel. I paid 2rooms, 4people & clearly mentioned included the breakfast for final price at booking.com confirmation, but the hotel only gave me 1guest each room for the free breakfast. Along with the verbal complaining, they offered to give me 3people free breakfast afterwards. They ignored the CS booking.com support in Australia about mine. They also informed that no microwave in the rooms that we booked. However, it’s mentioned available clearly in the website. They also gave me confused information about the extra breakfast for additional guest in the beginning, 125K (adult) & 95K (children). In fact, the restaurant staff only charged us 90K (adult).

clean, friendly staff , convenient.

Here is some pro's and con's for this hotel. Pro's: - Lobby is spacious. Nice set up. Many chairs cushion for guest to sit. - Variety of breakfast selection Indonesian and International cuisine. Con's: - Room is not well maintained. Chipping every where especially on wardrobe. - Water pressure so low. - On bed sheet so many spot and huge dirt of foot print! Quite disgusting. - Not enough lighting inside the room. Bit dark.

This is the first time i've come personally to stay in this hotel. I tried to stay here before in 2018 but i decided to give this hotel another shot since i think that the hotel is very good. First of all, id like to appreciate all the staffs that i met. Sorry i couldn't notice any of the name but the Front office,Housekeeping and the Concierge is very helpful and friendly. But there is a case. I called the operator in the morning and asked for a shaving kit. The operator asked me to wait since he need to ask the housekeeping. I agreed and wait. I think the operator is trying to put me on hold, but he hang up instead. I thought it might be a mistake or something but unfortunately there was no follow up after the sudden end of the call. No call,no staff, and there's no follow up about this. I know hotel might be busy in the weekend as im also working at a hospitality Industry, but this one is just a little bit disappointing for me since i feel that all of the staffs are very nice and friendly. Overall its a nice stay and i will definitely consider to stay again if i have the chance to do so. P.s. i think the condition of room coffee/tea maker could be improved as i feel its not very clean

we are very happy to be vacationing in this hotel. The hotel staff provide good and friendly service. The breakfast menu is delicious. The parking lot is quite spacious. Thank you to miss Mela who helped us in booking a room at this hotel.

We have a good time and good experience when we stayed at this hotel And for sure, we would like to recommend this hotel for our friends if they want to travel to Karawang Good job, and thank you very much for excellent service

basically, good. but AC had sound little bit noisy and control panel was broken.

clean and cozy. everything very good besides lack of small towel.

We have stayed in Swiss Bell Karawang for many time.. and as always we enjoyed our stay in this hotel. Room are clean and modern. Staff always able to accomodate our request to have connecting room as we are travel with family. Some improvement & maintenance could be made on swiming pools, waters a little bit murky.

Hotelnya bagus, suasananya tenang....lokasi juga cukurp strategis

Kolam renang kotor, balcon kotor. Dan mau pinjam piring kena charge 15rb .

ジャカルタ空港から車でホテルまで移動したのですが、渋滞にはまり電話でチェックインが遅くなる事を連絡しました。結局、到着したのがＰＭ12時でした。 深夜にもかかわらず、親切丁寧対応してくれた。

鉄道のカラワン駅から車で10分ほど。ただし流しのﾀｸｼｰは無いので、駅からはアンゴックかバイクタクシー利用となる。　繁華街から離れているので、周囲には小さなローカルレストランしか無く、 慣れない人はホテルで食事となる。 部屋と廊下の清掃が行き届いていなく、ちょっと汚かった。他は問題無し。

Suasana Kamar Sangat Memuaskan begitu juga dengan sarapannya, hanya saja proses refill makanan yang agak lambat, tapi overall..anak saya suka liburan di sini.

Nice service!

Stay over night for transit only.. good 3 star hotel..

Amazing stay.. great breakfast.. really clean and comfy bedroom.. will stay here again in the future..

Kamarnya nyaman

Cocok untuk transit, nyaman dan bersih.Harga sesuai.