Genio Hotel Manado

Clean rooms, good location, price was good. Asked 3 times to have breakfast next morning, never delivered our breakfast.

Everything was good

Great staff. Very friendly.

The walls are not soundproof. We could hear all what the neighbours were doing. One room had the TV loud and we couldn’t sleep because of the noise. A staff member had to ask them to turn the tv down. The toilet smelled like cigarettes.

Fijn, schoon hotel in Manado. Zeer vriendelijk personeel. Ruime kamers.

Het ontbijt was een beetje basic. Geen melk in de koffie/thee. Er moest betaald worden voor ei . Om 8:00 begon de klusjesman op de gang .

Air-conditioning was great. Breckfast was good.

Cockeroach in bathroom. Mold in shower.

La chambre était faite tous les jours c'est vraiment appréciable ! Un peu bruyant mais rien de grave !

Good location

..

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I stayed there last year, so I knew what to expect, when I came this time..

The quietness and privacy of the place

Établissement plutôt moderne, belles chambres. À 10 minutes en grab des centres commerciaux et 15-20 à pied. Le prix vaut le coup, mais ne vous attendez pas à du luxe il y a quelques petits bémols. Le personnel est agréable.

Gros bémol sur l’isolation sonore, si vous avez un sommeil léger je ne vous conseille pas, on entends tous les bruits des autres clients du même étage… c’est très difficile de dormir sans boules kiess. Le personnel ne nous a pas guider sur les sorties possibles ou endroits sympas, ils ne connaissent pas on dirait.. dommage. Enfin, une odeur très désagréable d’égout dans la salle de bain qui a embaumé notre chambre tout le séjour.

Номер нормальный, цена небольшая, приветливый персонал. Недалеко есть кафе и магазины. В отеле можно купить пиво и безалкогольные напитки.

Полотенца были с несвежим запахом, на завтрак небольшой выбор блюд.

Everything

The staff don’t speak English and they scam us with the price of the laundry

Zum Empfehlen

baik, nyaman the best pokonya

——

Le rapport qualité/prix

Un peu de bruit sur la route

Lobby

None

Everything in this hotel is exceptionally clean. The staff is very helpful and friendly, promptly fulfilling our requests. Our 8-night stay was incredibly enjoyable. They cleaned the room and bathroom daily and provided toiletries. The breakfast is amazing, with a wide variety of choices. The hotel is conveniently located near shopping centers and restaurants. Thank you so much, Genio Hotel! We will definitely stay here again in the future!

Nothing. We like everything in this hotel.

The staff was very helpful

The bathroom smelled bad. I could hear the hallway music on the room.

Well located. Nice staff. Speaking English at the front desk. Helpful

Nothing

N/A

The room was clean enough. Overall, the room is quite grimy. It could do with a good scrub, and repair/relace broken and chipped fittings and fixtures. OK for 1 night in transit.

We liked walking around the neighborhood.

Ran out of toilet tissue on our one night stay. No extra roll in room. Bathroom was not really clean. Facilities needed maintenance. Bathroom sink did not drain well. Not many choices for breakfast.

it is budget hotel with standard facilities. I choose this hotel since i travelled solo. Good value. location not so closed to center of the city. You can walk about 10 mins to souvenier (manado) shop. The noise of noisy motorcycle could be heard from the room. Not so clean, i could see the dust on the lamps, but it was acceptable since i wa snot looking for international standard hotel (i don't need swimming pool and Gym).

Pros: Good AC, Rooms weren’t terrible, cheap rates Cons:Lousy breakfast(small selection & terrible food, food which seemed like it was out too long & cold because of that) No hot water in showers Not enough toilet paper provided Very limited parking as our rental car got dented & scratched(apparently the hotel staff said their security cameras weren’t working & security personnel didn’t see anything; how convenient)

Hotel location are good, close to the locals food shops. Staffs were polite

The room actually was nice and comfortable, but it was not that cleaned properly. A lot of dust on some corners, small area, and some floors. Its just like its hasn't been cleaned for some days.

We had the king bed with partial sea view on the 6th floor. Check in was flawless because they allowed us to store our luggage before 2pm. They took our luggages to the room and gave us the key when we got there late in the evening. The room is spacious with extra day bed by the big window. When we woke up in the AM and let the sun in then we spotted the dirtiness in the room. Big mirror smeared with sticky fingerprints everywhere, under the bed was extremely dusty and dirty, the mini fridge dirty, the bed cover stained and yellowish on the corners. Bathroom, half of toilet tissue roll, warm water only in the sink but no hot water in the shower. Sink was not wiped down. The second day was better, after the cleaned up the room. But still no hot water in the shower. Pros: daily housekeeping and change towels. They offer laundry and iron in bulk so it's alot cheaper. Breakfast was horrible and cold. The room division needs to check the cleanliness and readiness of the room before assign it to guests.

Vriendelijk personeel, ontbijt minimaal. Kamers schoon maar zeer gehorig

We complained about the room. The floor and table were dirty, then they changed us to another room, but still the overall for cleanliness was bad. Also, We complained about the hot water to the staafs, and they responded unpolite.

Everything is good, the breakfast is very yummy, the bed is so comfort, the toilet and the bathroom like in heaven, everything is very good for me, the employe is kind and nice. And dont forget before you check in please prepare money Rp.50.000 for deposite.

Hotel yang nyaman, suasana tenang

You can see the exotic night of manado city, and great Panorama every day. This hotel lies in the center of the city, near the store's mall and much of restaurants, you can enjoy the traditional food there..

Best on my experience. I was stay in one of the best hotel in manado,sulawesi utara. Hotel are welcome with comfortable and safety atmosphere, the room hotel is clean and large, hotel staff very hospitality and polite is a good service for me and the hotel is near by downtown area. Very recommended!

very good, service is also good, rooms are clean and comfortable just input if you can add a spoon to make coffee or tea, because last time I stayed there was not provided a spoon for making coffee and tea.

The room was dirty, the sheets were brown-spoted. The room was not as spacious and confortable as on the pictures. It was an "airy room". The price was too expensive compared to the bad quality. Nice staff but they did not react following our claim.

I stayed 3 nights in this hotel the first night I stayed in room 301 and the room was a lot of cockroaches, the second night I asked to move room and I was advised to move to the front room room 301 and it turned out the floor was also a lot of cockroaches, so I was advised to move to room 201 in this room no cockroaches it's just that there are lots of spouts and lots of mosquitoes. for breakfast there are not many variants and the only good thing is the yellow rice, my last breakfast heart is wet rice. please improve the service I chose to stay because there are many reviews from online travel agents who give good reviews of this hotel.

Good service and convenience room. The check in process are quick and they didnt ask for deposit. Th receptionist are really nice. I didnt have a breakfast, so you should check on first before you book.

Been here for short business trip from my office. I consider this hotel as a budget hotel and it is located in the heart of Manado city. The receptionist is helpful, the room and hotel service is very kind and helpful. This hotel is reachable by online transportation too and most of the driver knows about this hotel. For me personally, the room price is okay for a budget traveller. You can choose to have a breakfast here or without breakfast. The breakfast menu is not vary, but what do you expect from a 3rd star hotel, hehe. One thing i personally didnt like is the smell of the lobby room, hehe. somehow it's kind of similar with the smell of someone's sweat. Changing the room perfume might help this issue hehe.

The location is near the China Town area of Manado, which is very nice, plenty of restaurants and cafes. However the rooms are need refurbishment. Sheets and towel are discolored, the wall starting to get dirty and one electric plug was not working.

This is my second stay in genio, there is not much change, the room is still clean and nice, the food also delicious, but the rate is cheap, except for the stair to the lobby, a little bit unconvinient if you have a lot of luggages. Make sure you got the bell boy helping with the luggage.

Good location, downtown, lots of food in the area. Just at the end of the street there is a good noddle house, name Loba Kanaka. The room is simple, clean and suitable for business trip. Worth the price

Genio is very clean, rooms are spacious and staff is very attentive. Very speedy check out as well.

I was visiting manado for 5 days and happened to stay at Genio. The staffs are very nice and helpful. The room is spacious (for me who travel alone), and the most important thing is the room clean!. When i come back to Manado Genio will be on my list of place to stay.

Breakfast is good with variety of tasty and hot meals. Shower n toilet is clean. Bed somehow is badly shaped with biog dent in the middle. Please quickly throw away this kind of mattress!!! It could hurt or injured back. And for some reason, in the middle of night there are couples arguing so loud?? In the morning time, children are running around and playing on the floor? Please respect and be considerate with other guests. Cannot be tolerated!

It's nice if all of your room equipment works properly.. Located in one way street,, cozy, quiet, but near to city center. Staffs are friendly, air conditioned room, even on public place.. I'll comeback to this hotel

Located in the heart of Manado with such clean and comfy room. Typical budget hotel with a great service. Very worth with the money and the service as well. Very recommended for budget trip or just for transit.

This is a reasonably good hotel for the price and you get the basic air conditioning, ensuite bathroom and a TV. However one thing turned me off completely - the pillows did not seem to be washed at all and had a heavy sweats smell. I could not bear the smell and had to wrap the pillow with a towel in order to mask it. Besides this, the hotel is reasonably ok and you get what you pay for. Breakfast was reasonable but not great.

予定変更で急にホテルに宿泊となりました ジェニオホテルしか空いていませんでしたので、中心地から少し郊外の立地でした。周りにはお店がたくさんありましたが少し不便でした。 ホテル内はとても綺麗で、部屋も広く快適で、シャワーもお湯がちゃんと出て感謝でした

The staff was very kind. The location is not so good if you want to do things by walking. The room was OK, but even though it was a non smoking room it had a lot of cigarette smell. Asked for another room and it was the same. They just put a spray that attenuated the smell. But towels and sheets were still smelling.

Hotel is far from everything. I had confirmation booking but staff was unable to find my booking. after i show him my conformation, he said that my booked room is not available because someone just checked in. and they said they can give me smaller room if i want.i had no choice, it was almost 7pm. very weak wifi. breakfast is ok. will not return to this hotel again

i booked double bed and when i arrived,they said that my room is not available. I showed them my booking and they found the booking in their side and they said that it is false booking and their room is full but can give me another small room. Wifi is super weak. Breakfast is ok. Will not stay next time

Everything was fantastic except the check in, they gave me an already occupied room.

Für einen kurzen City trip in Ordnung. Preis Leistung passt :)

値段の割にはそんなに良くないです。 可もなく不可もなくという感じです。 アメニティが少ない。1泊だけ急遽探したホテルです。

Enjoyed my stay. Airport transfers easily arranged and on time. Late arrival without problems.

Not central to anything. Met needs of a last minute layover. Changed rooms due to lack of internet. Nice staff.

Nice and clean hotel, pretty new and the manager is very helpful and friendly.

Kurang kedap suara

The hotel is very nice and spotless clean. wifi is also good. staffs were very friendly. Hotel must have international outlet for charging mobile phones. Hotel just have indonesian style outlet which doesnt fit usa style chargers. This needs to be improved by hotel since many international guest visit them. Everything else is excellent.

Good stay but breakfast is not western type and the room-to-room sound insulation is very poor.

Pada saat memasuki kamar, aroma rokok sangat kuat sekali, kenyataannya kami memesan non smoking room... tapi bagaimanapun juga kami mengucapkan terimakasih atas pelayanannya.

あたらしくてきれい。 一番安い部屋に泊まったが、ポットとコーヒー・紅茶もあります。 Mega Mallまでは、歩くと20分くらい。 チャイナタウンまでは、徒歩10分程度。