Five Elements

Hospitality & Room Service

Car Parking

Opened the washroom lock 1andhalf hour after check-in And not much comfortable Lift also not working properly No parking

Just ok ok Not worthy

Location was perfect for my need.

There was constant drilling noise from day1. The AC was constantly squeaking throughout the night. Complained twice and asked for a room change, but to no avail. Constant loud noises throughout the night. Management did not address that as well. Staff managed with whatever they could. But management needs to look into the hygiene and guest concerns quite seriously. Will I stay here again? Maybe not

Rooms were decent / Location was good Staff were Courteous Breakfast was great Special thanx to Mr Srinivas ( Food / Room service )

Curtains / Mattresses / Pillows need to be replaced

The staff were very good and friendly. They hotel accommodation was good and clean. They food was also good for the buffet breakfast and ordered dinner.

Facilities are not up to the mark as per the price paid. The bathroom do not have exhaust, which means it's always damp and smelly. They also need to work on their staircase and emergency exists, staircase was full with debris and other stuff, which means during an emergency the staircase can't be used.

Clean and room facilities are as it is shown in pictures

Room maintenance and according to room price is very high, just for extra check time for 3hours charged more. Food facilities are not available... Hotel being hide out in trees even zomato and swigy person unable to deliver the food.

Worst rooms

Too worst. Can't describe aswell

Clean

Accessibility

Poor maintenance, suffocating, Lift lobby and room all are stinking Bedsheets aren't neat either Breakfast isn't available atleast .not worth ur time or money

Clean comfortable

Bathroom could be little larger

I had chanced upon this property through the reviews and deals on Agoda and it turned out to be a pleasant surprise. The property is location just few kms away from RK beach, situated on the main road next to shops and eateries along the road, the room was super clean, bed was cozy, no frills no nonsense, staff courteous and well trained. Definitely recommend, great deal

Breakfast was delicious and location was excellent,easily acessable ,center of city.

I had a wonderful stay at this hotel! The staff were friendly and accommodating, the room was clean and comfortable, and the location was convenient. Overall, I would highly recommend this hotel to anyone looking for a great place to stay. Location is also very near to the beach.

It was budget hotel but nothing good other than that.

Staff rude. No room service till we forced them to do so at 4pm evening. That too we had to tip the cleaning staff.

Small rooms, bad facilities. Not worth the money.

No complimentary breakfast given

There is no parking.No restaurant.

Staff behaviour very bad As per booking I have to do the payment at hotel. But they start demanding before

Location and entrance are not as expected. Commercial are. Restaurants are far away.

It was the Location, breakfast and room

the budget

Location and service

None

Friendly staff, Great location and delicious 😋 tiffin.

Condition of the tv and bed size.

Hotel was very nice, rooms are good. Bathroom was neat & clean, overall nice.

Buffet breakfast have limited options, should have more items with along with fruit juice also.

We have booked this hotel through booking.com, at the time of booking the options were showing that breakfast included n also we paid for the same but at hotel when we went to have breakfast the next morning they were denied to give us breakfast and said that not listed yet..

No facility as hot water . Dinner or lunch or breakfast.

Location is the only plus point

They don't have parking but while booking they have mentioned about parking available

Property location wise is good

House keeping service

Ambience Rooms and all.

Service not good be on your own, hotel don't care at night whatever circumstances either you live or die

Location

Well maintained and hygienic

The network is poor in the hotel

Lovely and clean, good sized rooms, helpful staff

Can’t think of anything

Horrible bed covers and towels were pathetic and bathroom was stinking and no hot water.

VERY NICE AND CLEAN

Simple and meets the needs of a business traveler. The central location and good WiFi connection are convenient. Though there is no dedicated car park, there is provision to park on the road. Very close to the main beach in Vizag. Worth a visit.

Everything

No comments

The rooms were spacious and very comfortable. I liked that there were sufficient power points to use my laptop and charge my phone conveniently.

No toilet paper was provided. The bathrooms were very small. The sink was tiny. The room service was poor. I asked for a couple of things, such as water, which only arrived an hour after I first asked for it and after having to call again as a reminder. I asked for toilet paper, which was not sent to my room.

Complementary breakfast is missing and the hotel don't has its restaurant or food service for dinner

Nice room and good location inside the city

nothing as such

"I appreciate the hotel's location."

The room itself was another disappointment. It felt very congested, with little space to move around. There was no view at all, just a plain wall, which made the room feel even more cramped. Additionally, the bathroom could have been much more hygienic. While it was functional, it didn’t feel as clean as I would have liked. The towels provided were dirty, which was simply unacceptable.

Breakfast, location, room service

Not the cleanest. Too much formality. Asked id cards of all family members.

We booked for three beds, paid extra money, instead a small two bed room was provided with a floor mattress...The reception guy, one Jiten Oriya staff was rude, shouting and insulted me in presence of my family. I complained to the manager and he did not act....would not recommend anyone to go to this place... Horrible staff

Staff behaviour and no third bed provided

Location

Cleanliness

It was kept clean and tidy. The staff are super professional and kind.

Nothing as I know of . The room is well maintained and there is staff 24:7

Excellent location …neatly kept….worth the price…

The pillows in the pic should be reflecting the same colors in real… this is my personal opinion and I shared the same with the management there…the lobby is good and will be beautiful with the pillows of the same color as we see in the pic..

Hotel was good..

Hotel sent the scanner directly to pay advance inspite of the confirmation from Booking.com.

The hotel is in the Center of the city and reachable to airport and stations promptly.

The washroom was bad and water was not even flowing out. I have complained but no one showed to fix it.

Perfect central location - close to restaurants, shopping and a short ride away from most things. The room was big and the size was perfect for our family of four with big suitcases. There was a sofa bed which we loved as fitting 2 adults and 2 kids in one bed wouldn't have been very comfortable. Thanks to the sofa bed, all of us were able to sleep comfortably.

The only thing I didn't like was the person at reception and his attitude towards us. When booking the hotel, it was mentioned that there was no upfront booking fee and that we had to pay at the time of check-in. However, I received a message from the hotel two days before our arrival date asking me to pay a deposit to secure my booking via UPI payment. I told them that was not mentioned in the booking.com website at the time of booking and I also didn't have any UPI apps and that I will pay at the time of check-in. I thought the issue was resolved but I get a call from the hotel on the day of arrival threatening to cancel the booking if I don't pay the deposit. I told him what I had told him or his colleague two days ago on whatsapp and assured him that I was going to turn up that evening. When we arrived for check-in, the guy was visibly upset, didn't greet us, he was not at all courteous which is expected of the staff when greeting guests, he was taking my pic for hotel records without my permission and was sighing and expressing his irritation when my 5yr and 3yr old kids were being noisy when playing while waiting for the check in process to be completed. I've lived across 6 different countries and travelled to more than 20 but I've never come across any hotel staff who behaved in such a manner. That guy doesn't belong in the hospitality industry. My comments are not a reflection of the entire hotel staff. It was only just that one guy who ruined the experience for us. The other person working nights was very cordial and kind and tried to explain why they ask for a deposit. I think the hotel needs to stop accepting bookings without deposit if they are worried about last minute cancellations instead of asking guests to pay a deposit after the booking and threaten to cancel it if they didn't.

The only plus point is that , it's centre to all shopping and transport and others

It's not worth the tariff, the rooms are so closed and congested with stinking cushions, we had to ask for the room freashner and the bathroom is like a tiny container.. the worst part is the restaurant which surprised me on the open terrace with a small closed shed and the menu is limited with 2 or 3 items by 8.30 you can find half emptied serving dishes and the embarrassing part is when you serve ur food to eat they come and silently count what is in your plate, we stayed there for two nights and 3 days and first day I felt little odd but next day we understood clearly and that is so unprofessional, and the another incident is we were packing our things and getting ready 2 hrs prior to the checkout, room service person brought paid water bottles for us and went then he came back within 5 mnts and I opened the door to ask what is it, he entered in the room without any permission and looked for dirty plates and walking inside and my spouse got shocked coz he was half dressed , room service man was not atall bothered and even replied that' he is already here so want to clear things who will come to this floor again and you are anyways doing checkout today 'with very casual tone, adding to the misery that's the same fellow in restaurant too. We still couldn't come out of that shock and after 1 hr he was waiting at the lift for money (formalities) that's sad my man didn't give him anything. After checkout i realised that I forgot my charger socket and an international adapter too to the switchboard and dialled to the reception to get them back and they clearly denied that there is nothing left in the room , I requested that I will pay for courier but no use. Hmm.. it's simply no next time

Staff is good food is nice good location

None

Hospitality Management