Hotel Relax Marrakech vs Similar Hotels

Generally comfortable rooms and good bedding reported, but some guests note worn items, lack of in-room fridges, and occasional AC or maintenance problems.

Complaints about outdated facilities and uncomfortably equipped rooms.

Mixed reports: comfortable beds and clean rooms for some guests, but others mention old/small rooms, poor soundproofing, and AC failures requiring room changes.

Rooms received mixed reviews, with comments on size and comfort, but also some issues noted with maintenance.

Mixed reports: several guests mention clean, well-kept rooms, but multiple reviews report serious issues (bed bugs, unpleasant smells, worn towels) indicating inconsistent housekeeping standards.

Negative sentiments regarding cleanliness and maintenance, with complaints about odor and dirt in the room.

Mostly reported as clean in several reviews, but there is a serious negative report of cockroaches and some mentions of older/smaller rooms affecting perceived cleanliness.

Several reviews mentioned issues with cleanliness and maintenance, including dirty towels and unclean bathrooms.

Consistently praised for proximity to the city center/medina while offering a quieter stay; many guests cite location as a primary reason to return.

Positive sentiments about being close to the highway and relatively peaceful.

Location repeatedly highlighted as a strong positive (many mentions of 'L’emplacement' and 'Very nice location').

The location was frequently praised as excellent and convenient.

Strongly positive: numerous comments praise welcoming, helpful and professional staff; a few operational complaints (Wi‑Fi login annoyance) but overall service is repeatedly highlighted as a major strength.

Mixed feedback; some reports of good service, but also mentions of staff neglecting guests.

Staff and reception widely praised for friendliness and responsiveness; multiple guests thanked specific staff (receptionists, housekeeping). Some service issues noted (late-night room change for AC, restaurant staff described as aggressive).

Staff were described as friendly and helpful in multiple reviews.

Divided opinions: some guests enjoy a varied, tasty breakfast while others find it minimal, inconsistent or reduced in availability; restaurant pricing is criticized by some.

Breakfast was pleasant, but overall dining experience at the restaurant was criticized.

Breakfast is described as nice (fresh eggs/omelettes) but there are operational issues (no clear access/signage) and some guests reported poor behaviour from restaurant staff regarding water.

Breakfast was noted positively, but some reviews criticized the limited choices.

Mixed: pool is well maintained and appreciated, but several guests complain about absent mini‑fridges/minibar, inconsistent AC, and cumbersome Wi‑Fi access.

Limited amenities mentioned, with specific issues like malfunctioning telephone.

Pool and pool entertainment are appreciated, but the pool is noted as small (volleyball takes up space) and there are complaints about late-night DJ noise and breakfast access/signage.

Amenities were considered average, with mentions of poor WiFi and insufficient kitchen facilities.

Often viewed as good value by many guests given location and service; some note the on‑site restaurant is overpriced which tempers the perception for a few visitors.

Some value mentioned, but complaints about hidden costs and past experience with similar budget hotels.

A few guests felt the price (including via Booking.com) was higher than expected; overall value perceptions are mixed.

Guests noted good value for the price considering the location, though some amenities need improvement.