Hotel Le Royal Park

The rooms were clean. It was really easy to go around and see stuff.

Front Desk guy was very rude, bathroom wallet clogged,shower doesn't work,room was smelly

Good ambience, excellent location, Rooms were clean, good breakfast options. Rooms are small, if you are 2 + 1 Kid. Clean Swimming pool. Overall, stay was good.

Its ok...., Br realistic. Give good service.. No compromise on service to customers.. Yhen people will follow hotel... But need to ise this strategy

V bad toliet, AC not working, upholstery bed sheet not good.even room paint is bad, floor has dust

The stay was good. Hotel is clean. Service staff is really excellent. Their can be improvement in the food at La Menara. Alisha at La Menara is very sweet and very good at her work. Reception staff is vey cooperative. Thanks for the great stay.

Every thing was excellent , we enjoyed , only that new year celebration was bit dull with out any music entertainment what we expect .

Decor is pretty. Food is great during breakfast buffet. Chef during breakfast is amazing and training manager and staff are very courteous.

Not worth for money , rooms r look like local hotel

I did not like anything and was quite frankly disappointed in the place adn service considering the price paid, the WIFI did not work most of the time, getting even a complimentary bottle of water took 3 phone calls to reception, the bathroom fittings were all rusty amongst so many other issues...it was disappointing to say the least...

Check out super slowly

Nice comfortable hotel.

I did not like the property at all. Only the reception area was clean but the room was very dirty, dust all over the room and cockroaches in my room. Food was too bad in taste.

Staff are very friendly. EXCELLENT STAFF: PRASANNA KUMAR, FRONT OFFICE MANAGER

Staff is good and friendly. Room should be cleaner

Not up to the standard for 3start

Terrible wi-fi, unusable gym, dirty towels, they only give you one from key.

Staff were very helpful. Breakfast was excellent. Ala cart food was average ,not in keeping with the standard of the hotel. Shower. Area is slippery , could do with a mat there Bedside lamps were not both sides. No bedside lamps in the twin room No proper instructions for electronic safe

Poor facility and amenities and service. Expensive compared with quality.

This hotel is OK - reasonable facilities, staff and price. But it is further out from the key area (French quarter) than is ideal and because of all the hard floors everywhere it’s quite noisy throughout. If we came again I’d be tempted to try the FQ, but if I had to stay here I’d be relaxed

everything was excellent except for the fact that the air conditioning was extremely cold, we could not lower the fan speed or increase the temperature setting. when not in the room the system shuts of completely and went we return and insert the card it starts up again and the is a spread of stale moisture from the system probably resulting from spreading of mold spores. the front desk was also pushing the check out time. I would stay at this hotel anytime

It’s a decent one but needs to up the service by several notches

I liked the service and the hospitality. The staff also were willing to assist when i eas looking for transport and directions from the hotel.

Nice hotel close to important places, Very courteous staff.Overall very pleasant experience.

exellent exeapt the room cleaning.otherwise everything fine.try to improve the resturant.

Room was spacious as we stayed in Executive suite room but was disappointed with the plug points (not many to charge your phones and laptop). The condition of the room could have been better as the towel racks were rusted and you had to take bath in the tub and water flowed all over from the shower inspite of using the curtain. Service is super slow and they would forget your orders and you have to remind them at least twice before you could get anything done. Food tasted good (saving grace) and the breakfast spread is good too. No one in the breakfast area to cater to your needs. Asked for coffee which they said they will bring but never came. The crowd is there because you have people coming in during weekends to drink so maybe customer service is not your priority as you know your hotel will get filled up but other customers also pay good money so cater to their needs and don't be so careless.

Very Nice stay, nice staff.only issue was with breakfast bufet, as the servings was finished before 9:30 and few stuff never arrived. although mister Qayum tried hard to facilitate this but thats the only point which we did not like ret all was too good.

fantatsic hotel

The standards are different and it took a lot of effort to get a smile out of the front desk. All the towels were grey.The location was convenient 10 minutes by cheap ricksaw from the French quarters or downtown

We have stayed as a family in the hotel for two days. Lot of interesting in the hotel, having good food. Nice swimming pool. Staffs are good.

The House keeping stole money from our bags. Please be careful about your belongings here.

Experience was not good considering a 4 Star hotel. I was asked to pay the room charges upfront which should never be the case. Breakfast all 4 days were with same menu. Washrooms had rusted fittings.. rooms were moist and fungus at places.. even the corridor you can observe moisture and wet patches.. doors were shabby seems no one cleans it. Reception and Pool were only good rest nothing good about this hotel.

Its wonderful experience with pleasant stay.right from the entry to exit overall its fantastic service . But Room ceiling fan was not in good condition . Electrical connections & switches are very pathetic.

Room and amenities are what I would expect for this star rated hotel. So OK, but get your breakfast elsewhere in white town at french cafe's However food not up to standard, room service delivered promptly but food luke room - how can that be when delivered fast???. Breakfast service appalling, pretty bland selection of dry (left too long in buffet bowels). Attempted to order omelette twice (once being 2nd person early in restaurant). Each time after eating my fruit and serial, but still no sign of my omelette I observed several other customers receiving theirs ahead of me. After confronting chef about my order he just responded with smiles and shake of head. Stormed out of restaurant in disgust that others orders were made before mine.

Great hotel. A little far from the city attractions (approx 45min walk or 15 min ride). Has lots of great amenities like a beautiful pool, mini golf, gym, etc.

This was essentially a very good hotel, with comfortable rooms and amenities as described. The only reason I can't give it a higher score is because I don't feel it was great value for money - there are a few things that need to be improved to justify the price paid. Rooms, while perfectly adequate, could do with some maintenance- key card access not working, plug sockets broken etc. Mainly though, service wasn't up to scratch- check in and check out were both painfully and needlessly slow, and there was no attempt to 'go the extra mile' for customer satisfaction in any way. I would stay here again, but only if there wasn't anywhere of a similar standard available at a similar price.

Our experience at this hotel was sub par to say the least. Actually, it was truly awful. The worst part of the entire stay was check in. We were a family of 7 which included two elderly women and theee children. Because there was a discrepancy between our booking record and the record the hotel had, they refused to honor the record sent to us. We called hotel.com theee times, they could not have been more helpful and solved the issue in the end. The hotel however, exhibited horrific customer service. How it’s ok to keep a family of 7 standing at check in for one hour while you figure out your back room numbers I’ll never understand. In addition, the rooms are falling apart, the beds are awful and some rooms have hot water, TVs and door locks that work, (among other things) and others don’t. Do yourself a favor and stay far away!!

Located in prime location and service was not good as French name of the hotel.

Good experience, good location , friendly staff,food taste good though charged 18% taxes on food ending very costly. Overall good stay. Highly recommendable !

Rooms are good however not up to the mark of 4 star. Breakfast spread also is very limited. Hotel doesn't have any good view. Staff is courteous most of the time.

TV cable connection needs to change. Food quality cam be improved. Otherwise, it was very good experience.

The hotel is not at par with 4 star. The restaurent is pathetic. They make omlette and dosa on same tawa. The room rates are exhorbitant.

The hotel is well maintained and staff are courteous. Food is very good, room service was excellent and location about 1.5 km from Rock beach.

very much disappointed with the attitude of the front office staff. forced us to make full payment in advance for the room. no where in the world for our booking through hotels.com, we were asked to pay in advance at the time of check in..we also offered our credit card as guarantee instead of advance payment, but staff refused and said will cancel the booking...on top of all this the staff swiped my credit card twice for the same amount... breakfast was very mediocre...overall an average hotel

Overall satisfied with the stay except one issue which i faced. I ordered food in the room and was told and was displayed in the room that inhouse guestswill be given 15% discount. Before billing i asked her if she gave the discount and she said yes but on checking i saw that she hadn't. She later said since the booking was from expedia she can't give the discount.

All good. Nice place to stay.

Overall Good. It is located in the heart of the City. We had good room size and overall ambience is fine.

Front desk not good none to pick your luggage. Food good location good

Good hotel with a decent budget

It was comfortable stay with satisfaction. Food quality needs improvement.