Istana Bukit Kayangan
Istana Bukit Kayangan, Jalan Istana 12/4, Section 12, 40675 Shah Alam, Selangor, Malaysia- Private
- Castle
Compare nearby stays with similar location, guest experience, amenities, and class.
Modern Accommodation with Free WiFi
Featuring bright, modern rooms with flat-screen TVs, Pegasus Hotel Shah Alam provides a comfortable stay with complimentary WiFi. Some rooms even offer a cozy seating area for relaxation.
Convenient Amenities
Enjoy access to a sauna, fitness centre, and free parking while staying at Pegasus Hotel Shah Alam. Additional services such as luggage storage, housekeeping, and laundry facilities are provided for your convenience.
Diverse Dining Options
Indulge in a halal buffet breakfast at ID Cafe Shah Alam, with lunch and dinner options available from the à la carte menu. If you prefer to explore, various dining establishments are just a short walk away.
For a modern stay with convenient amenities and diverse dining options, book your stay at Pegasus Hotel Shah Alam now!
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
1 Queen Bed
161 sq feet
Internet - Free WiFi
Entertainment - 32-inch LED TV with cable channels
Food & Drink - Electric kettle, minibar (fees may apply), and free bottled water
Sleep - Premium bedding, blackout drapes/curtains, and bed sheets
Bathroom - Private bathroom, slippers, and a shower with a rainfall showerhead
Practical - Iron/ironing board, laptop workspace, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
15 m2
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
80 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
2 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
16 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
The staff was friendly, but was unable to help us, because of company policy The included breakfast was okay
The hotel has only 2 stars not 4 like advertised on Booking.com There was no soap for hand wash, in the entire hotel The sink was cracked and leaking The shower overflows into the entire bathroom There are no bidet faucets in the entire hotel The bathroom was also a bit smelly. When we arrived the AC was not working, luckily they were able to fix it in few minutes
yes likely✅✅✅✅
the aircond not cold enough
Next door to IDCC Shah Alam
Have to go down to iron my clothes
nothing i lile
servis out
Selesa.. BntAl tido yg lembut
Cuma jumpa beberaoa helaian rambut sebelom saya duduk...
safe location and easy to get parking space
rundown the bathroom, very dirty toilet lid and the tpilet water pressure when pump is slow
Next to the place we intended to go.
Internet is poor. Need to move around to find foods. The bed is too soft and small.
size of zhe room
run down and breakgast was noz good
Clean
The bed spring too soft
The bed was so comfy, toilet big and many plug point
Floor mat hanging same level with towel. Ppl may miss understand that for facial use. Cupboard broken
Selesa Mesra
Good price..
Location
place
no clean
The washroom mirror design is unique.
No table no chair for guests to do our office works. Usually hotel rooms provide table and chair even for single room. I have to do it on the bed.
Jarak yang dekat ngan tujuan
1-iron tidak disediakan di setiap bilik, kena turun bawa pakaian utk diseterika. First time jumpa hotel mcm ni. 2. Tak allert pun booking kita.masa check in staf baru nak cek,sambil cakap tel. 3.breakfast yg basic shj 3.bilik agak berdebu dan bilik air ada daki 4.hotel tak sepadan ngan bintang 5.tak sepadan ngan bayaran.
Comfortable
The invisible toilet
Just close to my tournament place
Nothing
Location is Ok
The room is very small, no chair and table, lighting is very bad, when the bathroom light is on the whole room is also bright.
Nothing
Almost everything, the maintenance, staffs, hospitality, cleanliness - gross.
All about hotel
pillow , towel , aircond
smol room , bad interior design , stupid cabinet lighting that wont turn off , a very functional TV
I like the property
The staff are very rude
Easy to parking. Have breakfast.
The toilet.
Very dispointed with booking system, before I finish the booking payment in the system said for pay later is lower then payment now. But when I take pay later totally change the price.
tolong tambah baik bahagian pendaftaran,teruk giler..3 orang beratur dh amik masa 2 jam
The hotel failed to provide accommodation for this fully paid booking. This is a serious matter and caused significant distress, as we arrived at the hotel at approximately 4:00 a.m. accompanied by elderly family members. The hotel staff did not handle the situation in a professional or appropriate manner. Furthermore, to date, we have not received adequate assistance from Booking.com despite reporting this issue. This raises serious concerns regarding customer safety and trust, as a confirmed and paid reservation did not guarantee check-in or immediate support. We request an urgent explanation, resolution, and appropriate compensation for the inconvenience and hardship caused.
Nothing
Not recomended staff charge 2 time, not record for first payment once check in..and 2nd deduction after check out. Staff say this is human mistake.
The executive suite was very spacious.
-Poor system and customer service. I was waiting for nearly 40 minutes to check in because of double booking problems for other customers. -Poor cleanliness. The walk away carpet is so dirty and has many stains. Even the couch inside the room has some mucus stains and the white bedsheets also have some stains. -Bathroom doors inside the room cannot be locked. The shower holder also spoiled. -The entire hotel environment looks so dull and I really have eye pain seeing the wall colours, which is pink wallpaper on one side and green wall on another side.
room was a bit small but the bathroom was great bed was very comfortable breakfast was good
Should have iron & board in each room instead of at the ground floor
Process ambik masa lama gila. Sejam setengah kami menunggu untuk dapat bilik sumpah penat tunggu
All in good
nothing
Location is good. Not congested. There are a few eateries nearby. Breakfast is rather good, dont expect like 5-star buffet. Toilet is pretty luxury. Wardrobe is huge.
No hot shower.
All ok but the room i was staying in too small.. not spacious like show in picture.. the breakfast is awesome & delicious..
The room too small.. abt receptionist 1 staff so blur when asking everything dont know.. the way he talk so arrogant.. i asking about payment & what time can check in he answer like mcm nak layan tak layan mcm sombong… i dont rmember his name.. dont like his attitude in front desk… but his friends the one who is short is good & friendly…
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
5.18/10Multiple mentions of poor cleanliness, including dirty carpets and stained sheets.
Service
7.65/10Mixed experiences with service; issues reported but some positive remarks about staff.
Location
8.19/10Convenient location close to eateries and workplaces.
Room Quality
6.64/10Rooms are often described as small, with some guests expressing disappointment.
Amenities
7.67/10Some amenities like breakfast and a comfortable bed were appreciated.
Value for Money
6.13/10Value concerns raised due to pricing discrepancies and the overall quality.
Food and Beverage
8.18/10Breakfast options were positively reviewed and considered good.
Overall Experience
7.15/10Overall experience varies, highlighting both pleasant and disappointing aspects.