Hotel La Casona 30

Muy buena relación de precio-servicio

Nos encanto muy buen servicio y su ubicación es muy comoda personal muy comedido y educado

Todo excelente

Me dieron mi habitación en recepción sin problemas, pero al llegar nadie te recibe en la puerta ni te acompaña al cuarto únicamente te dan la llave y tu subes como puedas con tus cosas

Great hotel with a great restaurant. Convenient location.

Muy accesible fácil de llegar .. todo queda cerca .. pero la recepción son muy poco amables

Staff was not welcoming and I didn’t receive VIP benefit or reward.

Hotel limpio, buen precio costo beneficio

Muy buen lugar para hospedarse, limpio y cómodo.

Agradable

It is safe and clean

Limpieza

Bien ubicado, zona tranquila, en corto de mariscos El Mario’s y el Deli de Luna de Queso. Gran lugar

Quaint property. Rustic with modern amenities. Clean and centrally located. The double beds are a bit small and the mattress is not very comfortable but overall a great experience and recommend a stay here.

Muy agradable

Excelente ayuda en recepción !!!

The hotel is going through some changes and adding a new hotel next door...

Buen hotel, habitaciones cómodas y buena ubicación

Hotel was very pretty clean and staff very nice. The only complaint I have the internet connection was horrible. Over all will stay there again and will recommend

Excelente lugar, limpio y comodo, lo único es que mi habitacion colindaba con la calle y una noche hubo demasiado ruido entre autos y motos ademas de que se escuchaba a la gente pasando por la ventana de la habitacion...

Cambio de tipo de cuarto al check in sin previo aviso, la razón dicha en la recepción, sobreventa de habitaciones

Habitación muy ruidosa, está enfrente del área de producción de una panadería (Panio)

Muy contentos

Las salas y los lugares centrales muy bien

Muy limpio , tiene estacinamiento y facil acceso

Les comenté que los controles de la televisión no prendían la TV. A pesar de tener pilas.

Me gusta el hotel pero no es accesible en Cuanto a accesible en dar la habitación antes Llegamos a la 1 y nos cobraron un extra para darnos la habitación la cual ya estaba lista ya que necesitábamos cambiarnos para nuestro evento ! La cual ya estaba lista

Muy buen hotel, excelente ubicación pero ya es hora que cambien las camas

Muy bonito hotel

Todo muy bien pero a pesar de que en su página de EXPEDIA señalaban que el pago se podía hacer en la propiedad al llegar a hacer el Check-in temprano en la mañana pretendieron hacer el cargo a la tarjeta con la que hice la reservación y señalaron que era un cobro como garantía, cosa que es de mal gusto x que en su página ofrecen una cosa y el hotel hace otras prácticas maliciosas.

Buen hotel, cuartos y estación cómodos

Es un hotel ubicado cómodamente para quien trae coche, tiene un estacionamiento amplio. Está ubicado bien, la cama está cómoda. Quise calentar agua en la cafetera para te y se volcaba el agua.

Si bien no es el hotel más céntrico, tampoco es el más lejano, algo a destacar es que hay estacionamiento lo cual se agradece completamente siendo San Miguel de Allende… Las camas rechinaban pero eran cómodas en general, la limpieza correcta y solo al llegar no encontraban nuestra reservación pero no se si fue mas un tema de Hoteles.com que del hotel en sí, aun así, en la recepción pudieron resolvernos.

Decent

Staff was friendly. The area was very noisy (traffic). Our bath towels were old and sheared - the hotel logo on them was nice. The restaurants buffet was substandard. Their main dining room was cold and windy.

Nice clean hotel

Es un hotel bien ubicado SOLO para tener dónde llegar pero NO para descansar. Hay demasiado ruido dentro y fuera del hotel desde muy temprano; empezando por el personal de recepción y limpieza con sus radios portátiles a todo volúmen. El desayuno no cuesta lo que dice en la página. Es a la carta, caro y nada especial. Optamos por los restaurantes que están alrededor del hotel para desayunar, mucho mejores opciones.

The bedding was confortable and not hot. Good night sleep! I found it to be clean.

Great location, TERRIBLE customer service, we changed rooms 3 times in 2 days, leaking air conditioned, stained carpet, leaking bathroom, low standards bed, humedity smell rooms, staff does not have the ability of resolving problems, we asked to speak with the manager several times, either she was on a metting or she just stepped out, she never tried to call us back to our mobile phone provided. I do not recommend this location, next time we will stay on a different hotel.

The place was beautiful and peaceful

It is a beautiful and unique hotel !! I loved it

We have stayed here on a few ocassions because of the easy access to shopping and restaurants in the are. The hotel is easy to get off the highway. This trip we had a room on the ground floor right next to the kitchen. The kitchen was not the issue but the construction outside the kitchen started at about 8:30 in the morning and the noise made it rather hard to carry on a good phone conversation or possibly try to get a little extra rest. Other than that it was a good stay.

Great hospitality

Clean and great condition of the property. I recommended!

This hotel is pretty awful. The beds are miserably uncomfortable and the internet DOES NOT WORK. We got moved from room to room and ended up having to check out because there is no internet service. There are many wonderful hotels in San Miguel, this is NOT one of them.

Internet does NOT work. We moved to different rooms but no working! Beds were cheap and poor quality. Very helpful workers but management was not friendly or helpful. We booked for two nights but ended up leaving the next morning.

The hotel is small, but it is pretty and the lobby and rooms smell really nice. The bed was very confortable and the bedsheets were clean. However, the rug was dusty and had some nasty stains on it. The internet connection was very slow, even unexistent at night. The safe was so small I could not fit my laptop in there. The staff was oblivious and did not have any answers (nor the initiative to investigate) to various questions we had. The breakfast was mediocre and very slow, to say the least, and some members of the restaurant staff (the only male waiter, a waitress and the cook) were incredibly rude. There were only three fruit options, one yoghurt option, one scrambled eggs option, refried beans and red chilaquiles for the breakfast "buffet". I give it two points because the price and location are okay overall... the area is quiet and the bed was very confortable, so I had a great rest. However, the customer service vas pretty poor, some members of the staff were pretty rude, and the internet connection was horrendous. It is a great hotel if you plan to spend your day hanging around and eating downtown, and go back to the hotel to rest. In our case, we attented a congress at the convention center, so we were limited to eat only in the resaurants nearby.

Very comfortable hotel not right in downtown but very great hotel!

A great place to stay that is not in the city center. The city center is a 20min walk. The cafes around the hotel are also great, so lots of food options. The hotel was super clean and everything worked-AC, hot water, water pressure. The rooms were cleaned on a daily basis and smelled so fresh. The wifi was not the best but not the worst, it was slow and you could not have multiple devices on it. If you don’t have to stay in the city center, I will def stay here.

Picked this place to get married and hotel hosted about 60 of my guests. The service was incredible. Thank you Casona hotel For your high level of service. It was incredible The restaurant the hotel the installations all was great

Hotel muy bueno cercas del Centro y muy limpio!!

No Wi-Fi at all for my three day stay. Staff not very friendly.

Good customer service. Nice area. Only issues: small rooms and uncomfortable beds

Todo muy limpio muy buena atención

The hotel is close enough to the Centro for walking and far enough so that it is not too noisy at night. The bakery and near by restaurants were a plus. We fell in love with San Miguel.

Excellent place to stay all around

Is far waking distance form the town center.

We had s really nice room, large bathroom, walk in closet, king bed and lots of seating options. We overlooked the street, which was nice, but a bit noisy at night with trucks going by at all hours.

Rooms to small

Right next to Convention Center facility. Easy walk to several restaurants and to the new City Market store

Great location close to City Market and many wonderful cafes. Attractive decor and well-maintained. Best of all, everyone on the staff is friendly and welcoming.

Just for sleep over the weekend.. nothing more

Thanks

Great location. The hotel is overall a nice option to stay in SMA, good price/quality ratio.

It was all good

There are some restaurants around

Excellent experience with staff and walkable destinations.

Better than expected. Room was spacious and light. Bed was very comfortable. Towels were a little old but with everything else it was easy to overlook. Edge of SMA centro so very convenient to everything

Came to town for my cousins wedding at Hacienda San Jose Lavista. La Casona is about an 8 minute taxi ride to the city center or about a 15-20 minute walk. The place itself is very nice and the staff is very friendly and helpful. They were always free to answer questions, give dining recommendations, and also order us taxis. Also if your coming for a wedding they can even find you someone to do your hair and make up! They also have parking for you to park you care and 24 hour security! as well as a restaurant. This amazing bakery Panio? i believe is next door you must try it!

Muy buen lugar para hospedar, restaurante y bar muy bonito

Ea un hotel bonito !!

Great place to stay, very clean, nice staff on a pretty building

beautiful place and the people very helpful and nice

I loved the decoration and the cleaning around, i felt safe and taking care of

Good location,walk to Lolita Restaurant good food next door is Panio good for breakfast and healthy meals, nice and clean hotel good price.

Very nice hotel. Excellent shower pressure!

Hotel was really good, clean and well located. Staff was very friendly and always wants to help.

Excelente hotel todo nos gusto mucho, wifi y desayuno gratis, staff muy atento

Me gusto el Hotel, muy cerca de varios localitos y mercaditos, y muy cerca del centro, lo único que estuvo mal, fue la alfombra del cuarto, extremadamente sucia!

I didn't know that the bottle of wine was free.

We were a little disappointed with how the hotel responded to our air conditioning not working at 1:00. My wife was told that nothing could be done until the following morning. It wasn’t until I insisted on another room that we got one. Even then, we were given a room with two double beds instead of the king we paid for. The following morning our room had no internet which we needed for work. To the hotel’s credit, they did in short order provide us with an internet connection in one of the hotel’s meeting rooms. Overall, the staff was most courteous, friendly, and pleasant.

Amabilidad de todo el personal , limpieza, protocolos de sanitizacion,

I definitely recommend La Casona! The staff is friendly, the service is great and the included breakfast was delicious!

great location, walk to central and nice clean hotel

Friendly staff and good breakfast included. Would stay here again.

excellent location !!! Beautiful and clean Close to down town

Enjoyed my stay very much. Easy and quick check in despite pandemic. Nice Hotel for the price, quiet, clean, and close proximity to restaurants. About a 10 minute walk to Parroquia San Miguel de Arcangel. Nice friendly staff and helpful. Parking is easy and accessible. Safe area and very nice lobby and interior halls.

near Downtown. They take a lot of precautiosn towards Covid 19

The hotel is about 20 minutes walking to downtown which was ok for us who wanted exercise after all the good eating we had. The hotel is very clean, we had an issue with the hot water that they promised to solve and they did.

I don't speak Spanish. Sometimes difficult to communicate...

The rooms are very clean. However, we were on the first floor and could hear everything from the lobby. Very noisy. Also, the pillows and beds were not very confortable

Overall nice property.... No bar; internet service in lobby was fine; in my room, POOR

We had a great time!

It is a very nice hotel in San Miguel de Allende. The price is fair and the hotel is very confortable. I like the fact that it is a new building and not a remodeled house like most of the hotels in the downtown area. It's a 20 min walk to the Downtown area or you can easily get an Uber.

Very convinient if you are attending a wedding in la casona, clean. staff was very professional room is super small i got a double bed but I slept super confy it may be the beds or all the mezcal i drank . Would re book if i go to another wedding but not to visit san miguel.

For the price paid is too far away for what they are showing in their webpage

super clean and excellent service from the staff..

How close was from downtown, the rooms where clean and the staff was on point . Would stay there another time .

Very nice you can walk to center even drunk. Good rooms

Excellent location very clean hotel extremely nice staff air conditioner in the room is a big plus here all amenities nice. Bed was warm and comfortable and cozy! Will definitely stay again.