Grand Hotel Empire vs Similar Hotels

Mixed comments: some guests loved spacious/upgraded/comfortable rooms and rooftop views, others noted aging furnishings, low ceilings, separate-in-room shower and functional issues (fridge without function).

Rooms are small and somewhat dated for many guests; common complaints include lack of air conditioning, broken fans, worn curtains and tight space.

Rooms are spacious but some amenities need improvement.

Room comfort varies with reports of issues like uncomfortable pillows and small size.

Multiple mentions of a strong stench in hallways, worn/dirty bed linen and towels, hairs in bed; some guests did call rooms 'sauber' but overall cleanliness is a clear concern.

Rooms are reported as generally clean by several guests, but some reviews mention dust and that a room was 'not totally clean', indicating inconsistent housekeeping.

Rooms are very clean and well-maintained.

General cleanliness not good, with issues in room maintenance and shared bathroom facilities.

Consistently described as central and directly at the main train station — repeatedly praised as an excellent location.

Excellent location directly opposite the main train station — extremely convenient for arrivals/departures — though proximity brings street noise and some safety concerns at night.

Excellent location right next to the train station, very convenient.

Location was good and very central to the station.

Many guests praised polite, friendly and helpful staff (early check-in, welcoming reception); isolated report of a brusque/unhelpful reception interaction.

Staff are described as friendly and helpful (fixed minibar/fridge issues, attentive at times), but there are service gaps noted (unmanned checkout, guests asked to move/bring fans).

Staff is friendly and helpful, providing good service.

Service staff are friendly, flexible, and helpful.

Breakfast often praised (rooftop, good breakfast) but also criticisms: limited selection, items ran out, buffet not suitable for some guests.

Breakfast is frequently praised as fresh and ample; complimentary drinks/snacks in the lobby and minibar extras are appreciated.

Breakfast options are expensive and not satisfactory.

Breakfast was not good value and lacked variety.

Several amenity problems reported: broken coffee machine, missing towels, noisy or non-working AC, fridge and Wi‑Fi malfunctions; parking can be difficult.

Good amenities for the price: kettle, bathtub, fridge, free minibar drinks, L'Occitane toiletries, free Wi‑Fi and lobby refreshments — but lacks in‑room safe and AC.

Limited amenities with some being not functional.

Basic amenities available, but some rooms lacked proper heating and temperature regulation.

Multiple mentions that price/performance is good or OK for a mid-range hotel, making value generally favorable despite some faults.

Several guests call it good value and note reasonable price with useful complimentary extras, though a few feel the property is older than pictured.

Good value for the location, but breakfast price is high.

Good value for money based on location and overall quality.