Hotel Goryukan vs Similar Hotels

Rooms are spacious but experiencing issues like lumpy beds.

Rooms offered a great view, though some reported small bathroom sizes.

Room sizes described positively, but there are complaints about noise from air-conditioning/ventilation affecting comfort.

The rooms are clean, but some reviewers mentioned maintenance issues.

Some concerns were raised about the size of the bathroom and a few facilities.

Onsens and public areas described as relaxing and clean; no major cleanliness complaints in reviews.

Great location for skiing, though slightly inconvenient for other activities.

The hotel is well-located with various amenities nearby.

Excellent for skiing with convenient shuttle access to resorts but mixed for access to shops/Echoland (some say walkable, one notes distance from town centre).

The staff was incredibly friendly and helpful, making guests feel welcome.

Multiple reviews praised the friendly and helpful staff.

Staff repeatedly praised as friendly, helpful and responsive (quick Booking.com replies); longtime repeat guests note professional, accommodating service.

Breakfast described as average and nothing special.

Breakfast was decent but could offer more variety.

Buffet breakfast receives mixed feedback: some call it outstanding with Japanese/European options, others report poor quality, insufficient portions or hygiene concerns at the buffet.

The onsen facility is highly rated and a major highlight for guests.

Good facilities mentioned, but some additional options could enhance the experience.

Strong amenities praised: onsen/public bath, dry room and ski storage, shuttle service and convenient partnerships with ski rental providers.

Prices may seem high during peak season, considering overall experience.

Generally perceived as affordable and worth the price.

Several guests mention good value (especially solo travellers), though a few felt breakfast offerings did not match the price.