Little Grand

I booked and paid the Hotel. When I arrived, it was closed. Everything dark. Curtains closed. No one there. I tried to call them -> Mailbox. I have written multiple eMails -> no response. I had to check into another Hotel. One week later my phone calls were finally answered. They said: 1.) It's the fault of booking.com: They didn't synchronize with their system. 2.) I should have asked for cancelation afterwards. I did via booking.com service. It was declined by the Hotel. 3.) It's the fault of booking.com: it is impossible to deal with them. It is a complicated company. 4.) They didn't receive my money from booking.com. Although I showed them the PayPal receipt. 5.) They wanted me to pay second time, so they could refund that second payment money. The woman was friendly on the phone, apologized. But did NOTHING to resolve the situation. After a month I gave up. 320€ down the drain!

Located amazingly for the city centre, the apartments are roomy, and nicely decorated. Everything worked as it should, rooms were clean & tidy. Shower was hot & powerful, body wash/shampoo supplied & smelt great. The television had multiple channels and the kitchen was well equipped.

We found it difficult to gain entrance but eventually managed to get an answer from the door buzzer. The room was very very noisy from both the outside, who seemed to like to scream and shout and the guests above who it sounded like were moving furniture at 1am.

From the minute you walk in the door it's an experience, from The wonderful Marcel who is very chatty, helpful and lovely to our private elevator to our penthouse which was just beautiful and the bed oh my goodness it's like sleeping in a cloud 😍 the location is amazing also!! We will definitely be back

Not a thing everything was brilliant

Located within 3 minutes of Eindhoven central station, the Little Grand is the perfect accommodation in the center of what Eindhoven has to offer. The apartment had everything you could need for a self-catered stay. I was only there for one night, but the apartment has everything needed for a longer stay too.

In the evening there seemed to be some loud music playing until quite later in the building. I'm not sure if this was from other apartments or from the hotel audio system itself. It wasn't very audible in the apartment and bedroom, but if louder I can imagine that it could be troublesome to anyone who is a light sleeper.

Classy concept hotel with a cozy feel. Very well located

Comfortable, clean, good location

Nothing

Very spacious and clean

Having to schedule a time for the keys.

Everything. From the welcome, the entrance and then the smashing living area and bedroom. Lovely place and great host who gave us some local advice on eateries.

All good

Great apartment! Everything was more than great! The place is wonderful, comfortable, beautiful and the location is perfect. I strongly recommend!

It's a beautiful hotel, it's clean, spacious and in an excellent location. The bed is comfortable and we loved our stay here, we used the washing machine which was very convenient and the apartment was just wonderful

It was all great

Very good location, a lot of space, decorated with taste and nice staff

Prachtig, ruim en bijzonder appartement met sauna, douche en bad. Schitterend ingericht en praktisch ingedeeld. Zeer enthousiaste gastheer met heel goede diner- en ontbijt tips. Centraal gelegen en parkeergarages in overvloed in de buurt. Echt een aanrader!

Beautiful apartement in down town close to railwail station.

Location is superb! The host is also really friendly and attentive! :) We had a wonderful time, thank you!

Absolutely outstanding stay in every aspect. The suite was beautiful and perfectly equipped, and very centrally located. The staff and management were very kind and helpful with our check in as well as local recommendations.

The pictures don't do it justice, it was very spacious inside and we were greated with some beautiful flowers which was lovely as we were on our honeymoon. The butler was friendly and had some great tips for the area for food and things to do. Would definitely stay again.

leuk gezellig Hotel met super service midden in de grote stad. Ik hou van de kleinere Hotels.

Very flexible and nice welcome from the person managing this hotel. It is well located at the center of Eindhoven and walking distance from the station. Comfy stay for 3 days, I’ll return for sure.

We stayed in the Penthouse apartment, everything was perfect. The accommodation is outstanding and the location is really central. Definately book the Little Grand if visiting Eindhoven.

Best location, the owner is very kind, flexible. The rooms are top design, well equipped and large.

There was an air condition equipment on the roof somewhere, and it was very noisy.

Super locatie

I like everything about apartment (furniture or equipment) and the location of it (it’s really close to everything you need, i don’t even use a taxi one time)

Butler just opened the door say hello and getting up to our apartment. First time he said that visitors from down complain that we making too much noise because of walking, for understanding it was near 17:00 after one hour as i with my girlfriend arrived. He saw that we weren’t wearing shoes and said they will even hear a mouse and left. Second time he did when we were getting out, same situation but this time just to check if we are ready to left. I never experienced that any staff member or owner the place coming into my apartments. It’s just feeling so uncomfortable and unsafe that someone can get into your place. Also to let you know if you will pick penthouse than you can get into your place from common elevator

The size of the room was great and had everything we needed for our stay.

That it rained a lot.

I loved the design and decor of the place

The towels need an upgrade

Fantastic, friendly staff - aboslutely amazing location.. i could not have had a better stay!

The butler was waiting for us at the property to greet us and check us in

It was all great!

Absolutely spotless, fantastic location and the members of staff we dealt with was brilliant.

Visit it and enjoy!

Nothing to worry about.

Fantastic private basement apartment featuring a spacious bathtub, plush bed, and a well-equipped kitchen area (complete with an induction plate) and a cozy couch. The pièce de résistance, however, is undoubtedly the private sauna, directly connected to the apartment, accompanied by a shower area next door. The butler was exceptionally friendly and attentive, making the stay here truly enjoyable.

This apartment has set a new standard for my future bookings; it was simply fantastic

The personal was very frendly and nice. I loved the design of the apartman.

Early check out time

The apartment itself is complete and having someone responsive to ask questions to was the best part.

Heel fijn verblijf gehad!

Good location, nice apartment,

Had to leave a day earlier as my daughter was sick, host did not even reimburse the city tax ... even less proposed to refund the unused night.

Great location, really nice flat with fully equipped kitchen.

Only 1 set of keys. We were 2 adults with different schedules, and not being able to have a key each was not ideal. Check in process was a bit lengthy, we were given a tour of the flat and had to listen to explanations on how to use appliances, when it would have been better to just have an instruction leaflet for the oven, hob and aircon.

Definitely the best location in Eindhoven, very close to railway station as well as parking garages and you walk into the center just around the corner. Apartment fully furnished with really everything you wish for next to a big shower, complete kitchen and nice seating options. Hospitality of the host (butler) is excellent and definitely a big recommendation.

Extremely attentive hosting, including the gracious retrieval of a forgotten item.

I didn't take seriously the request to call 30 min before arrival, and therefore had to wait for the host to show up from off site with the key. My fault, but I was expecting a lock box or other arrangement. (Which still might be a good idea as a backup).

Sauna was the best attraction. Very peaceful. Clean rooms, big bed and bath. We enjoyed so much! Wonderful owner, take care of us and show us places to go around. 10/10

The host was so kind and welcoming The apartment was very beautiful and had a calm and worm feeling to it. Also the apartment was very clean and well equipped, and although located in a very central place it was very quiet.

The air conditioning in the bed room was noisy, my spouse is a light sleeper and he had trouble to fall a sleep. However we manage to work it out by cooling the living room and leaving the bed room door open.

The location is exceptional. You are in the center of the center. The room was spacious. The kitchen had everything you need to cook.

The bathroom can have a door

The Butler experience, the concept and design, amazing breakfast

For a high end concept is dissapointing to not get slippers or beauty products

Location excellent, facilities all very good, comfy bed

Parking could have been clearer and easier to locate

Great location. Suite had really nice fittings and fixtures. Kitchen was well equipped

Bed was uncomfortable (dip in the middle of the mattress) and linen was not very soft. Window is located next to Cinema complex so very noisy at midnight when the shows come out.

The comfort, Mr.Marcel The Butler went over and ahead to make the experience as comfortable as possible, the quality of the bed, towels, bathrobe, slippers, and breakfast. It was indeed a high-end quality experience.

The laundry room that was right near the SPA room - this type of room is located in the basement, so the prep rooms are in the same location and the noise produced by the washing machines are annoying.

Everything was perfect, from check-in through check-out.

loved the style of the apartment and its facilities.

great service and cleanliness and the welcome was amazing

nothing

beds were comfortable, living space was great, kitchen was a nice touch

access to parking was problematic. coming from the US, we can’t pay at parking meters, and there were no other options

This is an 8-unit apartment building with 2 butlers when we stayed there for a week. It is perfectly situated amongst lots of restaurants, shops, and a huge train station. We were able to take trains from there to other major cities in the Netherlands. The butlers made you feel like how the rich and famous live, at a fraction of the cost. These guys were professional in every sense.

great apartment, owner very nice, great service I was 3 days really recommended, apartment red Adam

This place is really giving you the comfort of being home. I will come back whenever I'll have the chance

n/a

Everything was fine in general but the day before leaving they were very insistent with the check out time. I can't say that we somehow behaved badly since we weren't even nearly at the hotel and we only came to sleep. but the insistence with the checkout was somewhat uncomfortable.

having a suite to relax in and slow down. felt very homely

nothing we didn’t like

Wonderful

Exquisite stay, all perfect. We highly recommend this place.

This was an amazing place to stay. I was in the penthouse and enjoyed every second of my stay. Truly luxurious!

Excellent room and facilities, great location. I would recommend.

Perfect place for a few nights in the heart of Eindhoven. A well appointed self contained apartment complex

Hele mooie grote woonkamer. Keuken prachtig strak en nieuw, mooi schoon.

What an excellent hotel. Only 7 apartment rooms but great service and very clean.

Amazing suite, beautifully decorated, high quality appliances, top quality comfortable mattress/bed.

Cannot fault the hotel, a little noisy probably due to location in center of city, although handy for the rail station (5 minutes walk) The only issue for us was limited check in time no earlier than 1630 so had to leave luggage in hallway unattended as there is no reception.

A remarkable place. Old world comfort clad in modern materials in a very central location. Marcel is a gem, a genuine Butler. The apartment was well laid out, kitchenette, sitting room with plenty of space for guests, the bedroom spacious and comfortable. Locally there are a mass of restaurants, shops, cinema. It would be easy to imagine a perfect place for a short term work placement or a weeks holiday. Parking is close - you need to turn right before the hotel and drive 250m to the pay and display. Payment by bank card, it's very reasonable. I look forward to my next opportunity to stay.

Excellent location, superb customer service would stay here again!!!

We only stayed a couple of nights at the Little Grand but wished we could have stayed longer. It was by far one of the best places we've ever stayed. We had the brown room which was awesomely decorated and very spacious. The kitchen and bathroom were very modern and also spacious. Marco, our host, could not have been more helpful and was happy to go out of his way for us. I've given the rating of 5 stars because there is nothing to fault this place. It was also pretty quiet for where it's located. If you are staying on the first floor there can be some noise heard from the restaurant below if busy, but this was no later than 10pm and did not disturb us at all. The hotel is located almost next door to a supermarket, the Wok & Go nearby was a nice place to eat and town is just across the road.