Cleopatra City Hotel Alanya vs Similar Hotels

Rooms had mixed quality with some guests reporting broken items.

Several serious room issues reported: broken sink hanging and leaking, bullet hole in window, malfunctioning air conditioning in at least one room, and WC doors not closing—room condition frequently criticized.

Rooms reported to be clean but some described as tired or lacking view.

While the apartment was generally comfortable, some comments noted the beds had wear, affecting sleep quality.

Multiple comments indicate dirty rooms with unclean bed linen and mold.

Rooms were cleaned daily and beds changed on request (several guests praised daily housekeeping). Some guests reported food-related hygiene concerns, but room cleaning staff described as consistently attentive.

Clean before, but some mentioned cleanliness issues such as wear and tear.

The cleanliness was highlighted positively in the reviews, with comments on excellent hygiene and the apartment being very clean.

Conveniently located near the center and beach.

Location repeatedly praised (excellent location, close to the beach). One guest noted a poor sea view, but overall location is a clear strength.

Located near the beach and shops, highly valued by guests.

The location received high praise for being convenient and close to major attractions and the beach.

Guests experienced excellent service and felt welcomed.

Multiple reviews highlight friendly, helpful and smiling staff; staff assisted with room-floor requests and were generally described as welcoming despite some procedural issues at check-in.

Reception staff praised for their friendliness and help.

Some reviews praised the friendly and helpful staff, though there were minor issues mentioned with the greeting.

No breakfast provided, with some guests expressing disappointment.

Consistently negative comments on food: cold meals, very limited breakfast choices, inedible pancakes, reports of food poisoning, and limited drink/snack availability—F&B is a major weakness.

Good breakfast options, though not extensively mentioned.

Food options were available nearby and met the guests' expectations.

Amenities were lacking, such as no breakfast and broken appliances.

Amenity shortcomings cited: no snack bar, no cocktails, no ice, limited service times for snacks; guests explicitly noted missing or poor beverage/snack options.

Good amenities like washing machine and kitchenette, though some furniture noted as dated.

Amenities were satisfactory with sufficient kitchen facilities and a good apartment setup.

Average for a budget luxury hotel, though some dissatisfaction present.

Mixed perceptions: friendly staff and strong location add value, but poor food quality, room faults and service limitations reduced perceived value for some guests.

Overall value considered good by guests, especially for the price.

The overall experience suggested that the stay offered excellent value for the price paid.