NOVOTEL Jinji Lake Suzhou SIP

Location was convenient--good walking street with several different restaurants. Breakfast was a good mix of Western and Chinese

all is good

Location is very convenient. Breakfast is good with variety of food choice. Rooms are clean and well serviced. Laundry service is very efficient. Staff is polite and very supportive.

Das Hotel liegt direkt an der U-Bahn Station. Mit dieser lässt sich alles erreichen ohne Taxi. Auch die Nähe zum See ist wunderbar für Spaziergänge.

Leider hatte der Weckanruf früh am Morgen nicht geklappt. Wir müssten sehr frühzeitig zum Flughafen. Das Personal am Empfang spricht kein Wort Englisch.Sehr schade, da Suzhou ein Tourismusort ist und das Hotel sogar direkt neben dem Messezentrum.... Die Verständigung ist daher äusserst schwierig.

Everything i liked

Nothing to dislike

Местоположение, ездили по работе, выставочный центр рядом с отелем, очень удобно. Знали об этом заранее.

По-прежнему никто не говорит на английском языке!!! Что в Шанхае, что в Сучжоу, все одно и тоже. Поэтому невозможно заказать еду в номер, нельзя выяснить необходимую информацию на ресепшн, нельзя нормально заказать еду в ресторане. На заказ бутылки белого вина в номер потратили 40 минут стоя на ресепшн. И так со всеми нуждами, тебе суют в лицо телефон с переводом, а если ты не видишь, что написано, это твои проблемы, стоят и улыбаются. Странная политика ACCOR группы по найму такого персонала. Сильно снижает впечатление от проживания в отеле и желание туда вернуться. В номере нет крючка для халата в санузле, хоть на пол клади, вешала не открытую дверь)). Нет мини бара, хотя отель 5 звезд. Уборка вполне, забывают иногда воду положить, брали сами. Кровать хорошая, белье также.

We attended a trade display that was located 100 meters from the hotel. It is also located within walking distance of the Jinji lake area with all of the restaraunts and shopping areas

Siisti huone. Erittäin hyvä sijainti järven sekä paikallisen viihde- ja ravintolakeskittymän tuntumassa. Metroasema aivan hotellin vieressä. Alue viikonloppuna suosittu muttei liian ruuhkainen.

Staff

Too busy location

The location is perfect.

Don’t have self-service laundry room.

Spacious room, indoor swimming pool, LRT station just outside lobby.

A bit far from city centre.

Very close to train station, in fact it is right next to the train station. You won't ger wet even when it is raining. Staff will helpful. Lake view has great view of 东方之门。Room clean, beds are comfy. Breakfast has varity of eastern abd western food. Robot delivers take away to your room. No self-service laundry facilities.

The biggest problem is that because it is Spring, the hotel is not switch the AC on. Only air circulation at 24 degrees. Even the outside is cool, the window can only be opened for a small gap so the room was still very hot. Staff was very helpful and move us to a suite which is not facing the afternoon sun plus has two big doors can be opened to let the cool air in. We lost our view but it is more important to be able to sleep.

Location, size of room

The location is perfect. Very comfortable hotel and great breakfast! Very happy with the pool as well! Very good choice for longer stays.

Hotel location was inside the show and everthing else was at walking distance.

Hotel location was inacurate on maps.

Clean, location is good if U attend some show/exhibition

I hope the breakfast can be different and not everyday almost the same.

Individual staff were wonderful, but others incredibly unprofessional, especially in the breakfast room when politely asked about information regarding dietary preferences. The location right next to the subway (exit 3) is perfect. The covered balcony was nice.

Some very unhelpful staff, making the stay unpleasant. A huge, but incredibly hard and uncomfortable bed. The television barely worked (it was grainy), there was nowhere to hang anything other than inside the cupboard. The weights in the fitness centre started from 5kg each, which is considerably more than average dumbbells - why not have smaller ones?

All good, but the INTERNET.

+ convenient location in Suzhou, not far from subway + huge rooms and comfortable beds + excellent breakfast

Nothing

Расположение

Нет нормального бара уровня 5 звездочного отеля

Emplacement, vue , propreté

Classy. 10 star

Absolutely nothing

The hotel is great, especially the king size beds and the swimming pool. The staff is even better: extremely kind, helpful, and proficient in English. We will come back!

Great hotel with nice view. The room is big and clean. I really loved the view from the room to the lake. The staff is kind and helpfull, they can speak english. The breakfast is very delicious, you can find everything.

位置超好。员工热情。房间大小也很理想。早餐品种丰富。

酒店大，所以分配到的房间离电梯好远。

插頭無法使用, 以及吹風機風速跟熱度需改善, 景觀房房間角落老舊

Good breakfast

部屋がじめじめしている。

朝ごはんは普通。

Very efficient. Clean. Comfortable.

No one answers room service so I have to order food delivery at 2230.

全てにおいて100点をあげたい。 が、シャワーだけお湯になるのが遅すぎた。不満は一点。それだけ！ 景色は綺麗、スタッフも丁寧で優しい、プールも綺麗、周りも散歩して楽しい、飲食店が近くに有る。本当に満点に近い99点です

Everything

酒店正門側便是地鐵站，去那都非常方便。前台職員主動介紹周邊景點，更介紹不同的食肆，幫助了自由行的我們不少。

The location is perfect for the purpose of our visit as it is diagonally across the Suzhou Culture and Arts Centre, about 3 minutes by foot. The Wenhuabolanzhongxin Metro station exit 3 is only 100m away. Gate of the Orient is one stop away on line 1 and it’s very convenient and cheap to travel around on the Metro. The hotel is modern, clean and welcoming. Check in was fuss free and front counter staff was friendly and pleasant. I love the big room with a huge bed. We were upgraded to a room that faces Gate of the Orient and Jinji Lake. Superb view! We had a pleasant and enjoyable stay. Will definitely stay at Novotel SiP Suzhou again if we are coming to the SIP vicinity.

Just a suggestion. It would be great if there are some hooks for hanging in the bathroom.

Emplacement calme bord de lac et centre expo métro au pied de l’hôtel Attention aux horaires du petit-déjeuner Et la Clim de la chambre pas très efficace a mon goût

Literally at the expo so very convenient if attending conferences there. Nice view of the trouser building and jinji lake.

Excellent location, part of the convention centre and next to a metro station. The area is modern and neat the lake. Excellent choices for breakfast

Poor eating options during the day. Very little English spoken by the reception staff and almost no English by other staff. This made sorting minor issues difficult.

Location and team

Value and less comfortable

The view is very nice　There are restaurants nearby and the area around the lake is lively at night, but not noisy.　The hotel was quiet and very nice. I want to come again.

地下鉄出口からほぼ直結、国際空港から蘇州行きのバスの停留所前で便利。

Very clean and big nice hotel

Every thing was very good

The room was comfortable, and the hotel was adjacent to the Suzhou Metro Green Line No.1 (Cultural Expo Center).

The so-called western restaurant did not serve western food. That is only available by room service.

Good Location

Compared to my previous visit, this time the room they gave me was not smelling smoke of cigarette.

It's near 月光码头, very nice view.

Facilities is lacking for sure. But if you are just looking for a place to stay. It's ok

Nearest location from the event venue. Good breakfast.

No staff at breakfast could speak English. Bar should not close at 8 o’clock in the evening. Room service should work later than 9 o’clock.

breakfaat is excelent

none

It was beside Jinji Lake, and the night attraction of lake was awesome.

very central location next to EXPO, lake and Malls.

everything was fine, except for the expensive fare