Landmark Summit Hotel

Property outdated need renovation

Room was dirty and there was blood on same places. It should be cleraed before guest. We already complain this issue

They need to improve hygiene. There are cockroaches in rooms. Needs maintenance.

The place was absolutely terrible I will never stay there ever again

Service not good

Hi, this is property bad property bad service everything

Level R should just be closed. Each visit the roof top facilities is closed. Closes 7pm??? This is Dubai, life is alive once the sum is down. Management needs to think like s customer... for their experience NOT for their own convenience. Saif on reception should find another industry to work in....perhaps a salon. Cares more about his hair placement then using knowledge, skill and process for customer checkin experience. Refused to accept anything else apart from the booking reference number. He used my phone to read the booking itinerary email and also couldnt find what he needed. Let Saif know it costs nothing to say "please, thank you, and enjoy your stay" with a smile, but is PRICELESS to the customers experience. 6.55am waited for over 7 minutes at the front desk... UNATTENDED. Until a security personnel came after seeing me on CCTV waiting. Finalled when reception staff came. He was rude, and abrupt because as a client of the hotel, I disturbed him. I stayed in an adjoining deluxe room. I asked reception if it was occupied. They said no. I requested them to turn off its A/C as was causing cold draft wind under the adjoining door. Finally I showed reception on checkout my bathroom. They didnt seem to care too much. Leaking roof water dripping of floor in bathroom. I hope they fix it before next guest arrives to at least give their experience better than mine

The place is located in area where you can shop and.have nice meals. THE PEOPLE ARE NICE. THE HOTEL IS NICE NOT THE EXTREMISTS OVER EVERY INCIDENTAL. NICE COMFORTABLE PLACE WHERE PEOPLE CAN BE NORMAL HUMAN BEINGS AND HAVE NICE DAY WITH LITTLE PROBLEMS AND HAPPY SMILES.

Stay away from this place, is super dirty, smells terrible, we had flies inside the room, bed sheets were dirty, bathroom super nasty.

very bad and old place so darty

excellent location, friendly staff, good service, clean, furniture good but need more care, bathroom clean also need more tension, near to services, bus & metro, free parking, breakfast Indian restaurant

Excellent hotel with good connectivity. Staff Mr.Uzair has been extremely help during the entire stay. Thanks Uzair.

Very good hotel in terms of service. Uzair from the staff is very helpful.

Excellent Hotel. Good room service, very co-operative staff. Mr. Uzair from the staff is so very kind and ready to help with everything. Thanks Uzair for so generous service.

I left the hotel and didn’t stay even the first night, and when I try to cancel the reservation, it was pass out 6:00 pm , and I didn’t get back my money

It was well kept but for the gym and part of the service

It was my second time

Rooms are not proper. AC always has a noisy sound. toilets drainage isn't OK. The rooms are full of cockroaches. It isn't worth than 0 star by the way.

I like everything I didn't like nothing

It was the worst experience ever

Totally fine

Very pleasant and lonely place to stay. Hotel staff are very friendly and helpful.

Cleaness and hotel was old enough Completely repair needs to be done And prices weee like Las Vegas

Very satisfied. I have been staying here for almost two months. Special thanks to Favaz and Collins at the reception and also Muhammad Faruk from house keeping.

We had a great time at the hotel for 4 nights, though the internet was really bad. First night, they gave us a room for disable. The next day, I asked to moved so they can have extra room for disabled guest. Also, we need a bath tub cos we have 1 year old person whom can take a bath without sliding from the floor. The staff whos working night shift at the reception was nice and shows professionalism. The housekeeping stewards were really helpful. Also the pool attendant. Thank you.

Value for money. Clean room. Friendly staff.

I have stayed here several times, always good. It is a solid 3-star place, with courteous and helpful staff, spacious rooms, and a spa on the top floor, including outdoor pool, gym, steam room, and sauna. The location is superb, with 24 hour restos and shops close to hand. The Metro train is a 7 minute walk away, and a 15 minute ride to Dubai Airport.

Good location!

Seriously needs updating. Can't charge devices overnight as many outlets have no power when lights are off. Broken fridge, broken lamp, broken toilet, very dark shower/tub and bugs coming up the floor drain. Staff were friendly but the physical condition can't be fixed by a smile. Spend some money and update!

Nice front desk staff though but if you are up for a really modern kind of hotel, it's certainly not here. Most part of the exterior is so old. Interior is ok. Breakfast is basic as there are not so much varieties of food.

Great customer service, front desk, concierge and especially Mr Pranay ! Great value and lots of restaurants in the area

Most staff assigned to clean rooms is fantastic, Mr. Pranay would always be very thorough, verifying that there was nothing else I required. Concierge was very helpful with booking a taxi cab for long day rides.

Room 521 did not have the toilet washer working it’s handle was broken

I made a booking to pay at the hotel and I was not able to make it. The hotel still charged my card even though I did not stay there according to a No-show policy that is not mentioned any where in the booking.

I booked this place for 1 night due to a long layover. Absolutely disgusting. Rooms freezing mold throughout the bedroom ceiling. Mold in bathroom. Smells like mold. Not us to staying in hotel's like this NEVER AGAIN. Didnt even bother to take my cloths off to sleep just want to sleep and leave in the morning.

Great customer service Very friendly personnel and helpful

By far the worst 4 star hotel I have ever stayed in. Its well located but is very dirty, card never works and staff is very unfreindly.

I hate to write severe reviews about a place but I was really disappointed. Whilst the location is good the hotel is bad. Sorry that's the simple matter of the fact. The room smelt a bit, there was mould, a bit too much of it in the bathroom and the towels were a bit rough. Also the sink kept blocking and it never looked like it was really mended properly. The Staff member who I mentioned it to didn't sound that bothered by it either The breakfast was OK and some of the staff were ok too but I felt the shabbiness didn't match the price which is alot for this property. The point that really put me off was that I had to go back after checking out for one night and the staff wanted to charge me alot more. I decided not to and don't regret my decision. Simply I can't reccomend this place.

good

Lobby was clean but to have your room cleaned you have to keep asking them to send someone to clean the room and if you need any thing you could ask them 4-5 time before you receive it.The cleaner i dont know his name but his from india chandigarh was really nice guy if i see him and tell him to clean the room he would come straight away and do it if i ask the reception id be asking few times before its done.This hotel i booked when i arrived in dubai due to having to cancel the oringal hotel i booked due to cockroches in the lobby overral i wont bother staying at this hotel again.

Just wanted the extra stamp

Great hotel and friendly staff. Enjoyed my stay

Enjoyable stay, staff (front desk, management and cleaning team)were great, always available to assist, even in these challenging times. The location of hotel is very convenient, good access to mall and metro. Thanks again.

A very good 4* hotel, reasonably priced, with pool, gym, and sauna. Superb location in Al Rigga District.

Nice decent place to stay.location also good

It's closeness to shopping centers and restaurents

Nothing to write ................ i dont recommend this hotel

Location, Location, Location and the mini frigerator was cold.

It was ok hotel near to places i needed

We were not allowed visitors in the room, room was dirty and some staff were horrible to us although the cleaners and security staff were nice but front desk staff are not welcome

hotel not in a good location like i had imagined and more ia needed to be done on their breakfast i didn't enjoy it

AMAIZING AND WILL SURELY RECOMMEND OTHER PEOPLE TO STAY WITH YOU

Location is close to airport, but room had intense mold smell — we slept with the windows open and the hotel staff had just sprayed with air freshener literally 30 seconds before we opened the door—as staff was still inside room spraying as we used our room key to open the door. I would pass on this hotel next time.

I have just got and had to go doctors to see why my skin is all messed up they replied bed bugs and a serious case of it stay away