Hotel Kazurabashi

Onsen and the wonderful staff—very accommodating

Lack of restaurants nearby but not their fault—just an isolated area

The breakfasts and dinners were exceptional! 16-20 dishes were the norm. The entire hotel was spotless and very tastefully decorated. The staff was attentive to every detail and need.

Nothing

Heerlijk eten, prachtige ligging, meedenkend en behulpzaam personeel.

料理が、美味しい。

特に無し。

Nous avons adoré cet hotel de montagne, un peu dans son jus ! La vallée est magnifique, l’hotel est sur le bord de la route et c’est plutôt charmant. Tout le personnel est trop sympa. Toute la partie onsen (en l’occurrence on avait pris le privé) est juste incroyable ! Petit plus pour la patronne qui chante pour le diner dans le resto de l’hotel et le tour de nuit en bus (des années 80 ?) jusqu’au pont d’Iya.

Le petit déjeuner mais c’est culturel

1.服務人員態度親切，並貼心提供台灣華語與香港粵語服務。 2.無論是室內或室外風呂，都是舒服的泡湯體驗。 3.設有一家4口同住的房型，且房內空間舒適。 4.提供當地食材與特色的晚餐及早餐。 5.搭乘ISUZU夜訪瀑布與蔓橋，瞬間回到昭和時期。

Les onsen

La vue de la chambre

Hotellets fine bade og smukke beliggenhed var et hit. Vi nød at tage denmlille tovbane op til de udendørs onsen-bade. Både middagen og morgenmaden var udsøgt lækker og betjeningen excellent. Senge og badeværelser var tip top med yukata, slippers, håndklæder og diverse accessories.

The food was amazing and the Onsen was great

Außenonsen, Essbereich, Personal

De prachtige onsen was echt de attractie van dit hotel. Het uitzicht vanuit het bad was onbeschrijfelijk. Leuk om een tradiotionele japanse kamer met futonbed te hebben. Elke avond een heerlijk diner met een life gezongen lied van de gastvrouw. Bij vertrek werden we door de voltallige staf uitgezwaaid.

Het japanse ontbijt was voor ons iets te tradiotioneel, maar leuk om mee te maken, Gelukkig is er overal wel een 7/11.

Nicely designed room, beautiful private and public onsen with amazing view over the mountains (and love the cable car going up there), delicious breakfast and dinner in beautiful dining room, very friendly staff (especially Hayato who made our meals even more memorable).

The lobby, hallway carpet, and lounge (wine room) feel outdated and not as welcoming as the dining room and bed rooms. If they’d be redesigned/updated it would make the hotel feel so much more luxurious.

El lugar es idílico. Los baños públicos una maravilla en la naturaleza. El trato maravilloso, atentos a todas nuestras peticiones. Si vas por esa zona el hotel es altamente recomendable

The food and the view are phenomenal

Dieses charmante Hotel am Berg ist eine kleine Oase inmitten von wunderschöner Natur. Trotz unserem kurzen Aufenthalt hat dieser Stop einen bleibenden Eindruck hinterlassen. Das Hotelpersonal ist sehr professionell und liest einem jeden Wunsch von den Lippen ab. Das Onsen ist einfach fantastisch und das traditionelle Abendbrot und Frühstück sind ein Erlebnis. Wir sind vom Hotel zur bekannten "Iya-no-Kazurabashi Bridge" hin und zurück gelaufen und das war eine sehr schöne Beschäftigung. Die Ausblicke sind fantastisch und schon bei der Ankunft am Bahnhof Iya fühlt man das Abenteuer, das einen erwartet.

Der Preis ist eher hoch, aber man bekommt auch sehr viel für sein Geld. Ein wichtiger Hinweis ist nicht mit zu viel Gepäck zu reisen. Der Platz im Bus ist begrenzt, aber es gibt in vielen größeren Städten die Möglichkeit unnötiges Gepäck zu lagern oder man kann es schon zu einer anderen Unterkunft schicken. Das Abendbrot und Frühstück können für Europäer ein kleiner Schock sein, aber es gibt genug Leckerbissen.

Tutto. La stanza, la posizione, l'onsen con cable car, la cena giapponese. Staff gentilissimo e disponibile

Nulla.

traumhaft gelegen, am Hang des Iyotals, mittels eines Schrägaufzugs noch weiter hoch zu den öffentlichen Onsen mit bezaubernden Blick auf die bewaldeten saftig grünen Berghänge. Die Ausstattung des Zimmers mit einem Privatonsen sowie kleinen Garten war großzügig, einfach perfekt, ebenso wie die Kaiseki-Abendessen regionaler Küche, die sich in den drei Tagen unseres Aufenthaltes nicht wiederholten. Das Personal und auch die Hotelbesitzerin kümmerten sich persönlich, bemühen sich um verständliches Englisch.

Es gab rein gar nichts zu beanstanden.

L'établissement est parfait si vous cherchez un Ryokan propre, récent et accueillant. Situé en pleine montagne, vous y serez au calme, avec des expériences de repas japonais authentique. Les bains chaud en plein air ont une très belle vu et sont agréables.

Rien.

Unser Zimmer war sehr schön und gut ausgestattet. Besonders schön war das Freiluft Onsen. Sehr schön angelegt mit zusätzlichem Fußbad und Aufenthaltsraum. Herrlich zum Entspannen. Das essen sehr lokal verwurzelt und gut und die Gastgeberin war sehr herzlich und hat zusätzlich lokale Gebräuche und Zraditionen vermittelt.

Einzig das direkte Gefenüber auf der Straße war nicht so ansehnich, aber aus den Zimmern kaum zu sehen.

The outdoor onsen was fabulous

Nothing

Unglaublich aufmerksamer und zuvorkommender Service selbst im Vergleich zu dem im Japan sehr hohen Standard. Tolles Zimmer mit privatem Onsen. Das Abendessen mit lokalen Zutaten und einer Begrüßung der Chefin war ein echtes Erlebnis.

Onsen was stunning.

Dinner was good, but we didn’t enjoy the breakfast and there was nowhere to take a walk form the hotel. Good for one night, but other than a hike one hour away, there was nothing to do nearby.

Convenient location, excellent food, exceptional staff. Great onsen.

Extra charge for mixed onsen.

Family room and dinner - real japanese style. Outdoor onsen amazing!

This hotel is perfectly placed in the Iya Valley and we enjoyed our spacious room and the outside onsen, along with the delicious dinner and breakfast. The staff were very helpful and friendly. The free evening bus drive to the vine bridge and waterfall in the retro bus was fun.

nothing to improve

This ryokan matches the movie image of a place where the staff pay attention to every need, every detail, and do everything in a super-polite way, down to the attendant at the front waving goodbye to you as you leave, until the hotel is lost from sight. It is the best ryokan I have ever stayed in during 4 trips to Japan. The room we had was excellent, roomy, with both meds and futons, and a massage chair we became addicted to. Everything was modern and worked well. Super clean.

The onsen is advertised as coming from a real hot water sulfur spring. It didn;t feel like it. It felt and smelled like regular, very hot, water. Maybe I am wrong, but we also stayed at another site nearby, and that one very definitely felt like a sulfur spring. Totally different. This is the only way in which our experience fell short.

Les bains Le service des personnels Les chambres style japonais

Le repas était très bien présenté dans une belle salle mais pas très gouteux et mets pouvant être clivants (poisson froid avec œufs au goût très fort) bcp trop de liquides au cours du diner- riz gluant pas top pas goûteux

露天溫泉環境不錯

擺放按摩椅休息區有太多昆蟲

A perfect place to stay and indulge with the Japanese hospitality. The Japanese style room with sauna was top notch.. big and comfortable. The dinner was beyond words.. perfection. The outdoor onsen was amazing and unique with the cablecar going up to it and the spectacular views all around.

The only thing I didn’t like was the breakfast.. needs to be options for western travelers as we are less accustomed to the Japanese style breakfast options.

露天溫泉環境優美，可以展望遠山 房間設施雖有點年代，但乾淨舒適 員工無論是前台或是餐廳和工作人員，都非常親切有禮貌

餐食除了和牛和香魚以外 其他餐點偏清淡

All was exallent, Your hotel is Out of the ordinary.

.The only place that doesn't match the amazing treat we experienced is the seating area and the coffee needs improvement. I would have expected both better coffee and a more pleasant atmosphere in this corner.

Very comfortable, hot spring really nice

Nothing

山の中にあって、さすがロケーションは、山ばかりでしたが、館内は清潔で、スタッフもいい感じでした。かずら橋も近くて、大歩危の遊覧船乗り場も車で15分🚗程、案外近場で良かったです。

別に無いです。

Onsen privatif exceptionnel. Le dîner est une très belle découverte, assortiment de plat de la région. Personnel très attentionné. Une belle halte dans cette région de l'Iya

Rien

Tolles Onsen und sehr schöner Außenbereich. Großes modernes Zimmer, tolle und sehr geräumige Dusche, super Ausstattung. Leckeres Essen.

Unser Zimmer war direkt an der Seilbahn zum Onsen gelegen, sodass man erstens keinen schönen Ausblick hatte sowie einen relativ hohen Geräuschpegel. Das Personal an der Rezeption war auch etwas kurz angebunden, unflexibel und fast schon unfreundlich ( was eventuell auch an der Sprachbarriere liegen könnte). Die Lage ist zwar nah an der vine Bridge und dem Wasserfall, Fußläufig ca 15 min, aber ansonsten gibt es dort nichts fußläufig zu erreichen, insb. keine Wanderwege.

Great traditional Hotel.

La gentillesse du personnel, le chant traditionnel entonné par la gérante chaque soir lors du kaiseki fabuleux, les bains (dont celui extérieur qu'on atteint par un funiculaire). Chambre très propre, grande, très confortable. Le lieu possède un des ponts en liane, mais il est très emprunté. Il vaut mieux aller plus loin dans la vallée (à presque une heure de route de montagne, de même pour l'ascension du Tsurugi-san). Les serveurs et serveuses sont aux petits soins, expliquent les plats avec le sourire, deviennent vite familiers (au sens positif du terme). Le symbole de l'hôtel est un vieux bus bleu, visible dans la garage à côté. Nostalgie assurée.

Comme dans beaucoup de ryokan et chambres japonaises, on entend les voisins notamment ceux qui ont le pas lourd. La décoration de la chambre était un peu froide. Le prix est un peu plus élevé que d'autres ryokans de la région (sûrement en raison de la qualité des repas et du bain extérieur).

員工熱忱細心的對待，風景優美宛如世外桃源。

公車班次少，若有接駁就太棒了。

Super friendly staff, perfect hospitality, many add ons like bus tour at night

L’emplacement au bord de la route n’est pas exceptionnel, mais l’établissement est très original avec des bains dans l’hôtel et des bains en extérieur un peu au-dessus de l’hôtel via un petit funiculaire. Nous avons beaucoup apprécié les repas, de nombreux petits plats très variés et un service toujours impeccable.

Everything perfect. Great Onsen too

Nothing

The outdoor Onsen. The food was delicious

Outdoor onsen accessed by cable car. Staff is professional and personal. You can feel the passion in everything they do. We felt well cared and pampered. The night time bus tour to the rope bridge was so special.

None.

노천탕에가는 곤돌라가 인상적이였고 옛스러운 시설들이 감탄이였습니다

Отличный рекан с очень живописным онсеном. Нам повезло застать и дождь в наше пребывание здесь, но это нисколько не испортило впечатлений, а наооборот еще больше раскрыло достоинства отеля и онсена. Красивый номер в японском стиле и с современными удобствами, даже душ в номере был. Мы брали проживание с завтраками и ужинами и нисколько не пожалели об этом. Все было очень вкусно и аутентично. Обслуживание было на высоте, особенно на ужинах и завтраках. Спасибо большое Акинори-сан! Надо отметить, что всех постояльцев приветствовала на ужине хозяйка отеля, что было очень приятно! У нас был ранний выезд, и мы не успевали на завтрак, но нам приготовили бенто и проводили и Акинори-сан и хозяйка отеля. Мы чувствовали себя очень дорогими гостями. Очень рекомендуем всем,кто хочет почувствовать традиционное японское гостеприимство. どうもありがとうございました！

Wonderful experience from the moment we entered the hotel until sadly we had to leave. The great care and attention of all the staff was exceptional. The food was outstanding and a highlight of the stay. We particularly appreciated the efforts of the owner who was so kind and welcoming and appeared at dinner each evening to sing us a local folk song. Chen on reception was particularly helpful and even came with us to the bus stop (opposite the hotel) to wave us goodbye. The onsens were all fantastic, especially the private hilltop one which is worth paying the extra for if couples or a family would like an hour outdoors in the most beautiful surroundings. We enjoyed a walk to the nearest village and saw the impressive vine bridge both by day and night. If you’re looking for relaxation and tranquillity away from everything then it’s an ideal area in Shikoku and. A really special hotel

Attentive staff, excellent open-air onsens, clean rooms and facilities. We were lucky to get “Tenjin” room with private open air onsen and we cant be more happy. It was perfect size for couple, with onsen in backyard with stunning views. Ryokan meals were a bit to much for my wife so we sometimes skip dinner because of it, but everything were delicious and prepared with care and attention to allergies.

A bit far away from public transport so you need a car for convenience

Ruime kamer, sfeervol diner , privé onsen geboekt , die was erg mooi

Zou erg fijn zijn wanneer voor deze prijzen ook de optie van een westers ontbijt wordt geboden. Uitzicht vanuit de kamer op een grote elektriciteitsmast.

All the staff including front desk, concierge, driver, restaurant are very polite and professional. They went out of their way to make our stay comfortable and memorable. The complimentary night tour was a pleasant surprise. The owner of the hotel was very hospitable going from table to table during dinner to chat with the guests and also not forgetting the lovely song she sang for us. The outdoor onsen was very unique as we had to take a cable car to the onsen which also had beautiful scenery enhanced by the sakura season. The location is abit far but the bus stops right in front of the hotel and the staff was outside to receive the guests and help with luggage as soon as the bus arrived. We thoroughly enjoyed our 3 night stay.

Nothing

La situation du onsen

Chambre sur la route

케이블카를 타고 가고 천공의 노천온천 넘 좋았음. 음식도 산골에 맞게 아주 잘 나왔음.

생각이 안나는 걸 보니 아쉬운 게 없었음.

Magical place - great traditional ryokan with a wonderful onsen and creative kaiseki dinners

The food at this ryokan was phenomenal, even just the service for dinner and breakfast was great and easy for both foreigners and locals to appreciate. The room itself was quite comfortable and provided good amenities as well as a great view of the countryside and mountains. By far, the best experience were the onsen, especially the private onsen. Taking the lift up and being greeted by a beautiful view as well as great facilities made the experience magical and would highly recommend anyone traveling with a partner to reserve the private onsen.

There was nothing about this location that was unsatisfactory, it was genuinely one of the best experience I have ever had with any kind of accommodations. Can not think of a single thing I would have changed about the experience.

Every thing seemed new and perfect.

- great outdoor Onsen - excellent customer service and staff - good breakfast and dinner arrangements

NIL

員工服務周到 餐飲令人滿意 房間整潔

沒有

どのスタッフも接客が丁寧で、安心して過ごすことができた。その中でも特に、食事処でお世話になった男性スタッフの笑顔と対応が素晴らしかった。

The dinner was the best meal we had during our trip. The hotel was very accommodating and prepared us a vegetarian meal. The rotenburo (outdoor bath) was phenomenal, with a beautiful view of the mountains. Our room was simple, but very comfortable.

El personal del hotel fue muy amable y atento en todo momento. El hotel es completamente para no fumadores, algo que valoramos mucho. Sin embargo, al llegar nos asignaron una habitación donde habían fumado recientemente, por lo que el olor a tabaco era muy fuerte. El hotel estaba completo y no podían cambiarnos de habitación esa misma noche, pero el personal hizo todo lo posible para que pudiéramos dormir allí: limpiaron la habitación hasta tres veces esa noche, lo cual se agradece. Al día siguiente nos cambiaron a otra habitación en la misma planta, esta vez sin ningún olor, lo que mejoró bastante la experiencia. Como compensación por el inconveniente inicial, nos regalaron una hora de baño privado, un detalle que apreciamos mucho. En general, el trato del personal fue correcto y profesional, y se notó su intención de solucionar el problema.

La primera noche fue incómoda debido al fuerte olor a tabaco en una habitación que no debería haber tenido ese problema, ya que el hotel es para no fumadores. Además, no pudimos deshacer las maletas porque sabíamos que al día siguiente volveríamos a cambiarnos de habitación, lo cual resultó poco práctico. La comida no nos pareció especialmente buena para el precio que tiene. Es la cuarta vez que viajamos a Japón y hemos comido mejor en otros lugares por el mismo precio o incluso menos. Entendemos que el hotel está en la montaña y que el transporte de alimentos puede encarecerse, pero aun así la relación calidad-precio nos pareció mejorable. Tampoco nos gustó que se permitiera el acceso a las instalaciones comunes a personas con tatuajes visibles o a personas que no se habían lavado previamente, algo que consideramos importante en este tipo de establecimientos. Por último, aunque nos regalaron una hora de baño privado como compensación, normalmente es caro y hay que pagarlo aparte.

This is truly a perfect Japanese hotel. They do everything right, down to the last detail. Amazing staff, really great food, super comfortable quiet room, the owner even sang for everyone at dinner! They tried very hard to make sure dinner was to our liking before we even arrived. I worked 15 years at a 5 Diamond hotel in Hawaii, Hotel Kazurabashi surely rates 5 Diamonds! The outdoor onsen and the night historic bus tour are not to be missed.

Perfect, don’t change anything.

早晚餐豐富製作用心非常好味！員工服務周到！東主親切，也親自出來向客人打招呼及給賓客唱當地民謠。溫泉很特別。

沒有。

The room is big and comfortable with good facilities. The hot water and cold water are ready for the guests to drink. The staff are extremely helpful and friendly that made you feel comfortable. The special outdoor onsen is linked by the hotel private cable car. You can look at the view of the surrounding mountains. The food is tasty 🤤

Nothing

Hotel ask us in advance about food allergies and provided as requested. Every staff were friendly and helpful. Both breakfast and dinner were prepared using local ingredients which were delicious.

Would be nice if there is shower indoor in the room.