Marking George Town - "Win Win Situation"
Marking George Town - "Win Win Situation", Muntri Street, Central George Town, 10200 George Town, Penang, Malaysia- Public Art
Compare nearby stays with similar location, guest experience, amenities, and class.
Historic Location
Experience the charm of staying in a UNESCO World Heritage Site in George Town, Penang.
Comfortable Rooms
Relax in tastefully furnished rooms with modern amenities and a soothing color palette.
Tranquil Ambiance
Unwind in the peaceful garden, enjoy a cup of tea on the outdoor terrace, or indulge in a relaxing massage upon request.
For a serene and comfortable stay with easy access to nearby attractions, book your stay at Muntri Grove Hotel today!
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
40 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Clean, comfortable, lovely staff, very close to cafes, food markets and cultural places.
All good thanks.
Camera molto spaziosa, staff molto disponibile e gentile.
Prezzo complessivamente troppo alto considerando la struttura e i servizi. Confermo come letto in altre recensioni che la sta zia di notte è molto rumorosa per via della musica che arriva fino a tardi dai locali vicini.
Perfecte locatie midden in georgetown. Ruime kamers, mooi en schoon
Wunderschön eingerichtet, viel Platz, schönes Licht, nett gestalteter Garten, viel Liebe zum Detail. Schöner Pool, toller Rundumservice mit Wasser, Getränken, Eis. Sehr sehr freundliches Personal.
Etwas bequemere Stühle oder Liegen am Pool wären super gewesen. Aber dafür ist wohl zu wenig Platz.
Personnel super gentil et très bel hôtel
Attention au bruit - musique live dans le centre jusqu’à 1h du matin
Super emplacement dans le quartier historique, chambres superbes, piscine bienvenue et personnel très sympathique et très aidant
L’hôtel n’y peut rien mais le bruit le soir dû à des bars aux alentours (surtout le samedi soir)
struttura molto carina e stanza accogliente e spaziosa. letto molto comodo. ottima posizione per il centro storico
un pò scomoda la rampa di scale per i bagagli e proporrei il servizio colazione
The staff were really lovely and very helpful to us. The room was quiet, cool and very comfortable.
The stay was a romantic oasis in a historically rich area. The pool was beautiful and necessary. The complimentary icy poles were a bonus. Rooms were clean and spatious. Garden was lovely. Birds chirping was serene.
The bed were very hard and hurt our neck and backs. The loud party music from surrounding streets can be heard late at night but didn’t wake us up
Goede en mooie sfeer en ruime kamers en centraal in George Town. Super leuk hotel met heerlijk zwembadje on even af te koelen. Echt een aanrader!
Niks
All the heritage touches, friendly helpful staff, lush gardens and pool, great location for wandering around Georgetown, complimentary ice cream and drinks, discount for delicious breakfast at sister hotel - highly recommend the nasa lemak and pineapple and lime frappe
Neighbouring bar plays loud music
The rooms are large with atmosphere, complimentary fruit and keepsakes. Wonderful pool and nyonya afternoon tea on Friday and Saturday afternoons. Staff were great, nothing was a bother for them. Close to hawkers stalls and busy Chulia St. Greenery and trees surround the property.
It is noisy at night from the local clubs and karaoke, pack your earplugs or join in. The windows need to be double glazed, soundproofed.
This hotel is super cute with lots of character. It is very well located with good food options nearby. The staff were incredibly friendly and helpful too.
Nothing.
I really enjoyed my stay and would definitely come again. The room was large lovely, and clean. All of the staff were amazing, always friendly and super helpful. I don’t care much about air conditioning and they provided me with a nice fan. I was able to keep the windows open for good airflow. Very few mosquitoes-the room had a mosquito trap machine. It was very peaceful and quiet-except some evenings when a nearby bar had the music going, but it wasn’t too bad. The pool was nice, had it all to myself most of the time. I even saw a beautiful Dusky leaf monkey at the hotel, he was pretty tame eating leaves and flowers by the pool. No breakfast, but within easy walking distance of many restaurants. They did serve afternoon tea and dessert. Guests can use the kitchen by the pool and can use the silverware plates etc. I enjoyed watching the students at the school next door practicing for a program and hearing them recite in unison. Perhaps, it was more noticeable because I was on the second floor with the windows open…originally I had hoped to stay at the ground floor-but enjoyed the airflow and being close to the pool and kitchen on the second floor it was very convenient. Overall a wonderful and peaceful stay while spending much of my time working on the computer.
I thought the air conditioning was inconsistent but not uncomfortable.
location, central to Georgetown and near many if the night hawker streets
nearby clubs music late
Cute boutique hotel houses in a heritage building. The staff were super friendly and helpful and despite being in the middle of Georgetown, the property gave off very resort like vibes. Location was close to all the attractions and within walking distance (though the weather makes a few hundred meters feel a lot longer!) They had complimentary afternoon tea and ice cream for the guests. The rooms were also very spacious.
The only downside is that it is close to the bars - you could still hear the bass from neighbouring bars at night. However I felt like the air conditioner muffled a lot of the noise. If you stay on the lower level, you can also hear the upper level noise when they move around. Water pressure in the shower in my room could also be improved.
Room is spacious, beautiful decoration Staffs were very attentive and friendly. Great location, easy access to town by walking. The bed is firm which we like it.
Noise from neighbors at night until late night was very disturbing and super difficult to sleep. The hotel provided earplugs but didn’t help much. Perhaps next trip we must avoid weekend. Shower set could be improved in order to get better water pressure.
Location staff and room were great
Room is spacious. The whole place is clean and very well-maintained. Lots of power socket/plug. The refrigerator is cold. Overall, is was a superb experience. I would definitely stay here again.
The shower. Hopefully they upgrade to a better one.
beautiful building and property in a fantastic location
Personnel très aimable
Great location. Stylish decor. Friendly helpful staff. Lovely pool.
Friendly staff Close proximity to sights Use of the pool Well equipped room
N/A
Very centric to most of the tourist spots, and there are some good bars and restaurants nearby. The room is spacious, and the bed is very comfortable. Though there's a bar in front of the hotel which is very busy and loud at weekends, the hotel provides the earplugs. All the staffs are very polite and very helpful, definitely will come back next time.
If the wifi connection can be improved, it'll be perfect. The smart TV cannot connect to the internet from time to time. Still it's not bothering my stay at this hotel.
We had a wonderful stay at Munti Grove! The staff was very friendly and gave us suggestions for nice breakfast and dinner locations. The room was clean and spacious, and the pool was refreshing. There is indeed some noise from a nearby bar, but nothing we couldn't sleep from.
Hôtel très bien situé en plein centre historique, dans une impasse plutôt calme. Belle chambre spacieuse et très agréable (point bonus pour les WC séparés, rare et appréciable dans une chambre d'hôtel), belle et grande piscine. Un immense merci à tous les membres du personnel qui ont été aux petits soins et de bons conseils durant notre séjour !
Location.
Hard bed. No proper separate bathroom.
On a tout aimé. La gentillesse de la gérante, la bonne literie. Bref que du bonheur. Même si il y a la musique du bar voisin ce qui n'est pas la faute de la dame, nous avons bien dormi. J'avais mes bouchons d'oreilles et rien à redire.
I like the cool heritage style.
Loud music from neighboring bar.
地點、員工服務、房間清潔佳
附近酒吧大聲開唱到凌晨1:30,櫃檯說週五週六會如此,但住宿說明未提醒這一點
Room was beautiful and so great to have a pool with complimentary ice creams Staff were fabulous, they even spoilt me for my birthday which was so special. Location was perfect for us
Not a thing
This is a very nice heritage hotel in a great location in Georgetown. The room size is very good, the pool and lounge area are nice and the staff were really great - friendly and helpful.
The speed of the WiFi is very slow a lot of the time and drops out occasionally. The four poster bed was nice but the mattress was a bit too firm for my liking.
Een oase van rust in de hectiek van de stad. Ontzettend mooi qua inrichting, prachtig! Ruime kamer waar we makkelijk met 3 volwassenen konden verblijven. Het zwemad is heel fijn en leuk dat daar ook een vriezer met ijsjes staat. Het personeel is geweldig, vriendelijk, gastvrij. Ook fijn dat je midden in het sfeervolle deel van Georgetown zit, jd raakt hier niet uitgekeken en niet uitgegeten😉.
Niets
Room is large and clean and the bed is firm and comfortable. Location is close to the Love Lane where there are numerous cafes and to also a short walk to Chulia Street food market.
There was a faint music from the neighbourhood on some nights but it did not affect our sleep.
The best location to see the sights of Georgetown! Lovely reception, the pool was so refreshing! Our room was beautifully decorated and so functional! Also, free water filling station by the pool and a kettle with coffee and tea in the rooms Also, the staff, especially Martin and Suffian were fantastic- professional, friendly, and full of good advice! We lived everything about the Muntri Grove!
Location and beautiful friendly staff
Beds very firm
Lovely old building converted to hotel rooms. Spacious and clean. Pool was clean. Staff helpful annd pleasant. Not luxury but comfortable
No breakfast. The nearby karaoke bar. Obviosly outside the hotel's control and they do offer earplugs
Wonderful 5 night stay at the Muntri Grove with my daughter. Service was excellent and any requests were tended to immediately and with a smile. Property was comfortable, clean and well maintained. My daughter is gluten free and the receptionist ensured that she was provided sweet treats during her stay. Location wise it is walkable to the old town about 10-20 mins but when it’s hot used a grab which are very reasonably priced (less than 10 MYR).
Noise from surrounding bars is loud particularly on a weekend but with ear plugs (supplied by staff) it didn’t trouble us.
Wonderful 5 night stay at the Muntri Grove with my daughter. Service was excellent and any requests were tended to immediately and with a smile. Property was comfortable, clean and well maintained. My daughter is gluten free and the receptionist ensured that she was provided sweet treats during her stay. Location wise it is walkable to the old town about 10-20 mins but when it’s hot used a grab which are very reasonably priced (less than 10 MYR). Noise from surrounding bars is loud particularly on a weekend but with ear plugs (supplied by staff) it didn’t trouble us.
The hotel is 3 mins walking to the street where all the bars are. Staff were very helpful. Hotel room was great, bed really comfy, had the best nights sleeps there
The aircon didn't work very well.
Beautiful and large room, location close to heart of historic area of Georgetown, great pool, super friendly and helpful staff.
N/A There was some local music noise from bars on some nights (not every night) but it didn’t bother me and ear plugs are provided by management, in case.
A very charming place. Huge bedroom. Incredible bed. Pretty good location with bars and restaurants around, 15mins by foot away from the main attractions.
A bit overpriced in my opinion. The windows were giving on the outside corridor for every guest to go in their rooms. It had charm, but lacking some privacy.
Great location to explore George Town on foot. Also near to restaurants and bars etc. staff were very helpful. Big and clean rooms.
The bed was very hard. I wish I had known that if I had mentioned earlier, and hotel will provide you with a mattress topper
Old charm Location Staff
Hard bed - really hard
Wir hatten einen super Aufenthalt im Muntri Grove. Das Hotel liegt extrem zentral, was die Erkundung der Stadt sehr einfach gemacht hat. Super sind die hohen Räume, die dem grossen Zimmer eine richtig luftige und angenehme Atmosphäre verleihen. Ein grosses Plus ist die Aufteilung von Bad und WC. Die Betten waren sehr bequem und mit Moskito Netz ausgestattet. Das Personal war extrem nett und zu jederzeit hilfsbereit. Frühstücksmöglichkeiten befinden sich in unmittelbarer Nähe. Absolute Empfehlung.
Location was great, staff were super friendly. Anything you asked for was looked after quickly. The pool was wonderful, the bed, while firm was good after we added a mattress topper.
Noise at night from nearby Karaoke bar. This isn’t Muntri Grove’s fault, but it could be intrusive. With earplugs it was controlled.
I choose this hotel every year for a prolonged stay, and am never disappointed ! There's the beautiful, spacious room in my favourite street, hidden from the city bustle in a secret tropical garden. The charm and efficiency of the staff. The knowledge that everything in this hotel has been personally curated by genius hotelier Chris Ong, from Fuan Wong's pool side sculptures to the tea time treats. I noticed that this year there was additional, very effective soundproofing against the occasional nightclub noise .... which has actually never bothered me. (Should guests want absolute silence, then George Town in general is perhaps not for them ! ). In an increasingly standardised travel universe, Muntri Grove Hotel is quiet luxury, at a very reasonable price.
Le personnel de l’accueil super agreable La chambre spacieuse, joliment decoree, avec coin salon et bien equipee. Notre chambre etait a l’etage. Les chambres du rez de chaussee ont un acces au jardin avec un petit coin terrasse avec table et chaises. Tres joli jardin Hotel tres bien placé. On peut tout faire a pied
Pas de petit dejeuner dommage Pas pu se baigner à la piscine car elle etait verte. C’est vraiment regrettable. Mauvais wifi
This hotel is part of the George Town Heritage Hotels group and is situated just off Lebuh Muntri which is a fairly quiet street parallel to the busier Lebuh Chulia. It is a very peaceful hotel but is affected at night by the noise from Lebuh Chulia. The room we had was nice and big and the staff were very attentive. It doesn’t do food but we found the Mews Café about 100m along Lebuh Muntri which does very tasty breakfasts for MYR35 and also has an a la carte menu for evening meals if you wish. We would definitely go back there should we be on Penang again.
The location is perfect, the staff are friendly and the hotel is very charming. I really appreciated that the staff accommodated our request for rooms to be together.
I have stayed at Muntri Grove both solo as well as with my family at least a half-dozen times over the last 4 years. While it has been our hotel of choice, we're now starting to think about alternatives for a couple of reasons. One is that the nightclubs behind the property now play very loud music from 9pm until 2am, and it can be heard in the rooms every night. Secondly, the facilities are getting old and are in need of a little love.
Gorgeous building and rooms, you really feel like you’re staying in a part of Penang history
Light switches could have done with some labels (only because the room was so big and there were so many lights!) Lack of breakfast was a slight downside
This is at least the 4th time I've stayed here. The time before was 2020 and there have been a few small changes since. What hasn't changed is the friendliness of the staff. Though they were all relatively new everyone was kind and helpful. What hasn't changed is the hardness of the mattresses or the noise from the nearby nightclubs. They have tried to address the issue but as most of the noise comes through the roof, it's a hard problem to solve. On arrival you used to get a welcome drink - this has stopped which is a shame, it was a nice touch. The rooms are large and have everything you need. The hotel is handy for food places which is good as no food is available on the premises. The pool is smallish but great for cooling off.
Muntri Grove is a beautifully restored heritage building just off Muntri Street in George Town. It is a great location to explore the UNESCO heritage precinct, street art, trendy coffee shops, street food, bars and restaurants. Muntri Grove provides a quiet oasis during the day, note I said 'day'. The rooms amenities are adequate for the price point, rooms are well kept and clean with rooms cleaned before lunch. Staff are friendly and accommodating. The hotel represents value for money. Unfortunately, thanks to the the sonic boom of the night club music bouncing off the windows in our downstairs room until 3am every night of the week. I was unable to get a decent night sleep on each of the nights we were there - yes I did try earplugs. For this reason alone, I would not return to Muntri Grove on my next visit to Pinang. I value my sleep too much.
Utterly delightful stay at this central Penang hotel. Large spacious room, good shower and plenty of space to relax.
This is great place to stay to explore Penang. It is a beautiful building with large, spacious air -conditioned rooms. There is also a swimming pool and the delicious free ice creams are a welcome bonus! The staff are so friendly and helpful. Whilst there is no resturant on site, it is not a problem as there places everywhere to find the amazing Penang food. You can explore Georgetown on foot, but if the weather is too hot, there is also a great free bus which is a frequent service. I would definitely recommed Muntri Grove.
No signs on Muntri road pointing to hotel,small lane leading from muntri road down to hotel needs smartening up,open drains gullies need covering.lot of money spent on hotel outside ground/entrance looking good but approach lane needs work
As above.
Très belles grandes chambres. Excellent emplacement pour visiter la vieille ville de Penang. Staff très accueillant
La musique beaucoup trop forte des bars environnants en soirée
Excellent old town location, walking distance to many things, hotel slightly hidden. Friendly staff. Nice big spacious room. The extra free ice cream is a nice touch.
The unfortunate proximity to late night bars with loud music and bad singing till 2 am on the weekend. Some little things, safe broken, pool water could use a bit more frequent cleaning.
Un endroit formidable. La chambre est vaste et spacieuse. Le mobilier est beau. La piscine est un plus. Le personnel est charmant
Quel dommage qu'il n'y ait pas de petit-déjeuner
A very traditional place to stay in central Penang. Room was good with authentic decor. Pool was a bonus. Staff were helpful.
Chambre spacieuse, bien décorée, confortable. Bien placé. Très bon accueil
Great heritage style hotel. Very close to every landmark or a short taxi ride. Amazing customer service, room large and with a comfy bed. I stayed in the lower ground . Lovely pool on the first floor where they serve afternoon tea. All was great and a great experience.
Personnel et établissement exceptionnel. Très belle établissement La piscine est un vrai plus
Très mauvaise nuit du aux bruits des bars autour. Problème de fuite importante de climatisation
L accueil, la gentillesse, les attentions du personnel. La taille de la chambre et l acces en rdc sur le jardin. La decoration.
Les 2 premiers soirs bcp de bruit a l arriere de l hotel pdt le we avec groupe de musique. Cela provenait de bars situes a proximite.
L'hôtel est vraiment beau, très bien placé et le personnel est très professionnel et sympathique.
Friendly employees who welcomed us warmly at this charming hotel. We really enjoyed its convenient location & delightful rooms. Whilst near to nightlife, our sleep was not disturbed. I would highly recommend.
Great hotel with friendly service overall. The rooms are clean and spacious, and good location and nice atmosphere hidden in the alley. The unfortunate very loud music from the neighborhood adds noise level over the weekend. And the pool could use a little servicing and more filtering system so the water is not murky. Good value. And the added extras like tea and cakes on Friday and Saturday and the free ice cream is a lovely gesture.
As a family of five, we stayed in two double rooms on the upper level near the pool. The communication and booking process prior to our arrival was great, and we found the staff to be helpful and friendly when we arrived. The rooms were amazing, so big and beautifully decorated. The decor around the hotel was lovely and felt very special. The pool was lovely and often much needed after exploring the city sites. It’s in a great location, lots of food places nearby including Red Garden, which we ate at a couple of times. Yes there’s music from a nearby venue that you can hear at night but it wasn’t particularly loud and didn’t bother us too much. Light sleepers might feel differently but there’s earplugs on offer. I definitely recommend this as it is one of the most memorable places I have stayed
This is lovely gem tucked away on a quiet side street with incredibly helpful staff. As a middle aged solo female traveller I felt safe and welcome. I especially loved the tiny pool and fountain surrounded with greenery, making the centre of George Town feel like a private island.
beautiful little heritage hotel well-located in the heart of georgetown. stayed 3 nights and thoroughly enjoyed it. rooms: tastefully decorated and spacious. there were separate sleeping and sitting areas, which we appreciated. saw many reviews about the noise situation but we thought it was perfectly fine — there were soundproofing curtains which were very effective, not sure if they're a recent addition. building: interesting architecture, colonial look with peranakan influences, i personally adored it. not much in the way of amenities but there was a swimming pool that was reasonably well-maintained. exceptionally located near loads of eateries and cafes (try project gelato!) service: staff was very warm, suffian in particular was very helpful with recommendations. daily housekeeping was great. loads of nice little touches like complimentary ice-creams at the pool, and saw the staff putting up decor for cny too. all in all, highly recommended if you're looking for a local boutique hotel stay!
We had a fabulous 6 night stay at Muntri Grove. Our spacious room on the 2nd floor felt even more spacious with the vaulted ceiling. The room was spotlessly clean. It was in a great location, walking distance to all the main sightseeing areas of George Town. The pool was very welcoming for a dip in the afternoon after we'd finished our sightseeing. But most of all, the staff were so helpful and friendly especially Suffian who we had the most interaction with. He gave us some excellent restaurant recommendations. There is music noise but that has nothing to do with the hotel. Just pop some earplugs in and all is good. A well renovated colonial hotel in an excellent location with amazing staff. It was a lovely all round experience staying here.
A lovely 2 storeyed heritage building with spacious rooms with outside terraces on the ground floor. We really enjoyed the swimming pool. The property is very well maintained. The staff were excellent- friendly helpful and efficient.
Nothing
The room was big, looked authentic. Great staff, free ice cream. Cheap laundry.
Noise from nearby bars at night. Toilet is in the middle of the room and the door is with gaps. The TV is basically not working.
The staff were extremely nice. The room was clean but rhe property was gorgeous. Truly beautiful and tucked off in a remote area. I will be back ad this hotel was booked up when I tried to extend my stay
I loved everything.
We had the best experience at the Muntri Grove Hotel. The rooms were spacious, beautiful designed, comfortable with great lighting options. Lots of electrical outlets and generous amount of complimentary tea coffee and snacks The swimming pool was divine. The staff were professional and very friendly. This hotel was the highlight of our hotel experience in Malaysia. Highly recommended if you like small unique and sophisticated hotels.
Großes Zimmer mit Himmelbett und schöner Sitzecke mit bequemer Couch. Es gibt einen Kühlschrank der mit einigen kostenlosen Getränken gefüllt ist. Die Lage ist super man kann die Stadt sehr gut zu Fuß erlunden
Just as shown in the pictures. Lovely big room and very comfortable. Great shower and had the best nights sleep. Great location for exploring all of George Town and close to the bus station. Great eatery opposite called spitfire for food and drinks.
It would have been nice to have sun loungers by the pool upstairs.
The location was fantastic walkable distance to the Blue mansion, food and old town.
Schon allein das historische Gebäude hat mich verzaubert. Das Zimmer war riesig und gepflegt, ich habe mich sofort wohl gefühlt. Vielleicht war es zwar nicht perfekt mit seinen kleinen Macken aber genau das machte es für mich so charmant. Die Mitarbeiter waren sehr freundlich und zuvorkommend und als I-Tüpfelchen gab es sogar noch einen Pool - Herz was willst du mehr. Besonders amüsiert hat mich der überdimensionale Vogelkäfig als Raucherlounge. 😆
Da fällt mir eigentlich nichts ein.
Off the beaten path you will find this beautifully appointed inn with the smoothest hardwood floors and a great pool deck on the 2nd floor roof where we chilled and read during the afternoon of our stay. The room itself has a gorgeous 4 poster bed and lounge area and a kimono for your use. On top of that it is located on a quiet street but very walkable to the street murals and great food options of Georgetown, Penang. Loved our stay!
Prachtig verblijf, mooi centraal gelegen in Maleisische stijl. Je zit op loopafstand van het “Centrum” , eettentjes zijn doorgaans op zo’n 10-15min lopen. Hele ruime, luxe kamer. Heel schoon, goede voorzieningen en vriendelijk en behulpzaam personeel. Bij binnenkomst kregen we gelijk aanbevelingen en kaarten van de bezienswaardigheden en eettentjes Het zwembad is een welkome afkoeling voor aan het einde van de dag, geen ligbedjes maar wel wat stoeltjes waar je even kan bijkomen en opdrogen. We hebben hier heerlijke dagen gehad, absolute aanrader!
Als we een minpuntje moeten noemen: Je zit vrij dicht bij de straat met barretjes, hier heb he begin van de nacht wel wat geluidsoverlast van. Dit kan je als storend ervaren, wij hebben er weinig hinder van gehad
Emplacement et déco raffinée de la chambre et la piscine petite mais si rafraîchissante
Les nuits à Georgetown peuvent être bruyantes mais avec bouchons d'oreilles ça passe
Very comfortable room. Good location. Has a nice pool.
Staff were friendly & helpful. Property was located in a quiet yet walkable distance to attractions. Overall chill environment. Room was spacious & comfortable. We were well-aware of the potential loud music that might be heard in the night but they were honestly rather faint. We slept well :)
Floor was a little dusty. Bathroom tiles were slightly uneven, which could have been slightly hazardous. Mosquitoes in area. Main door lock was a little wonky, required numerous attempts before we could lock it up.
Super cute room, nice pool, super friendly staff. Have stayed multiple times and would stay again :)
Totally out of their control, but there is a nightclub next door that blasts music late at night, and then a school on the other side that has screaming (playing lol) children of a morning, so would not recommend if you're a light sleeper.
Wij hebben genoten van de authenticiteit van dit verblijf. De kamers zijn zeer aangenaam ingericht, er is een verkoelend zwembad aanwezig en is goed gelegen om Georgetown te gaan verkennen. Personeel was ook behulpzaam en vriendelijk. Een toffe plek en prachtig vormgegeven door de planten langs weerskanten.
Op zich viel het geluid van de nabije club wel mee maar wij wisten dit niet dus verschoten even toen de muziek tot 2u nachts doorging. Hier vond ik dat het personeel meer pro-actief mag zijn en dit op voorhand al kan meedelen. Deze attitude schemerde op verschillende vlakken wat door: soms trage vervanging handdoeken, glazen die bleven staan, etc. Bovendien prijs kwaliteit kon het net iets beter, zeker omdat er geen ontbijt inbegrepen was.
Our room was charming and clean, thanks to Mr. Krisna and his colleagues. The staff professional, friendly and very welcoming. Ms. Chan, Mr. Martin and En. Suffian made every effort to ensure that guests were well taken care of. We enjoyed the afternoon tea very much, and chatted with some friendly Australian guests, which enriched the experience. Highly Recommended!
It was well located which allowed us to walk around the Georgetown area. The style of the property was very nice and I especially enjoyed this being preserved.
In the evenings the music venues music drifted into the room.
The room was a good size
If I was rating a 1 or 2 star hotel my view would be different, but a hotel that claims to be 3 star, service and facilities were far below expectations. They should not be charging prices befitting a 3 star when only offering substandard service. They hadn't even bothered to make sure there was a bedside table each side of the bed instead putting the fridge right next to the bed, to act as a "side table". There are no facilities here at all. We had to go to a nearby convenience store for get milk for our tea (teabags were provided on the first but not replenished). There is an outdoor bar nearby that plays loud music until early hours in the morning, in our case 3am. As the hotel is not soundproof this the heavy beat can not be escaped. The staff told us that the upstairs rooms were better, this is not correct at all. We couldn't escape the noise anywhere in the room. I think you might fair better downstairs, where the neighbouring building walls may help muffle you from the sound.
Great location, beautiful well maintained and appointed room, with lovely old world charm. Pool is great to cool off. Staff very attentive.
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
9.49/10Rooms are described as clean and spacious, although a few concerns about facilities.
Service
9.96/10Staff is consistently praised as friendly, attentive, and helpful.
Location
9.5/10Great central location, easy access to attractions and restaurants.
Room Quality
8.95/10Rooms noted for old world charm and overall comfort, but some decor issues noted.
Amenities
8.98/10Basic amenities covered, but a few areas for improvement (e.g., lounge chairs).
Value for Money
9.44/10Overall good value, especially for the location and service provided.
Food and Beverage
8.99/10Complimentary items appreciated, but limited specifics provided.
Overall Experience
9.86/10Positive experiences with minor areas for improvement cited.
Stay among George Town’s UNESCO-listed charm on Lebuh Muntri, with a heritage atmosphere that’s part of the experience.
Unwind in the peaceful garden or on the outdoor terrace, a calm counterpoint to exploring the city.
Tastefully furnished rooms with a soothing palette and modern amenities for a comfortable stay.