Ratanga Park
Ratanga Park, Woodbridge Island, Milnerton, City of Cape Town, South Africa- Park
English
Hotels in Cape Town8.8Excellent(1,270 reviews) 
83% match
83% match
82% match
Century City Hotel Urban Square
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About this hotel
Modern Rooms with Amenities
Experience modern decor, flat-screen TVs, and complimentary toiletries in our rooms. Some rooms even boast a cozy seating area for your comfort.
Delicious Dining Options
Indulge in a variety of dishes at our on-site restaurant and start your day right with our daily breakfast offerings.
Convenient Business and Event Facilities
With a business center and 20 conference venues, we have all your work needs covered. Plus, our proximity to V&A Waterfront and Table Mountain makes us the ideal choice for both business and leisure travelers.
Book now and experience the best of Century City Hotel Urban Square!
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Important Information
Please note guests are required to show a credit card upon check-in. The credit card must match the one used to guarantee the booking.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
11:00 AM
Parking
PAID
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
Family rooms
Lift / Elevator
Laundry
Luggage storage
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Facilities for disabled guests
Ironing service
Meeting/banquet facilities
Car hire
Dry cleaning
Currency exchange
Non-smoking throughout
Sun terrace
Daily housekeeping
Designated smoking area
Airport shuttle (additional charge)
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Concierge service
Kid meals
ATM/cash machine on site
Outdoor furniture
Wine/champagne
Airport drop off
Airport pick up
Coffee Shop on site
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Guests can opt-out any cleaning services during stay
Smoke alarms
Shared stationery like menus, pens are removed
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Security alarm
Room Types
Executive Room
Up to 2 guests36 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room comes with a flat-screen TV and private bathroom with shower and bath.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
36 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningBathrobeDeskSeating AreaPrivate bathroomHeatingSlippersSatellite channelsInterconnected room(s) availableElectric kettleHypoallergenicCoffee machine
Superior Room
Up to 2 guests30 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This air-conditioned room comes with a flat-screen TV and private bathroom with shower.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
30 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningDeskPrivate bathroomHeatingSatellite channelsElectric kettleHypoallergenicUpper floors accessible by elevatorClothes rackShower chairBottle of waterCots
Suite
Up to 3 guests50 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
This air-conditioned suite has a separate lounge area and private bathroom with shower and bath.
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Sofa bed (Variable Size)
Room details
50 sqm
In-room amenities
Coffee/tea makerShowerSafety deposit boxTelephoneAir conditioningBathrobeDeskSeating AreaPrivate bathroomHeatingSlippersSatellite channelsInterconnected room(s) availableSofaElectric kettleHypoallergenic
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(1,270 total)
Provider-sourced guest reviews.
9/10
Reviewed Aug 12, 2026The hotel was gorgeous, safe parking, friendly and well groomed staff. Room was lovely :)
Nothing :) everything was good.
8/10
Reviewed Aug 5, 2026The restaurant management was appalling. Management's verbal assaults in a public area is something I have never experienced. The hotel is quite nice though.
10/10
Reviewed Aug 3, 2026Such a professional and well run hotel. Staff are attentive and well trained. If you want a premium feel, this is the place to be.
8/10
Reviewed Jul 20, 2026Location is excellent and conveniently situated. The staff were warm, friendly and welcoming throughout our stay. The shared facilities, including the reception area, foyer, restaurant, and public bathrooms, are beautifully designed, immaculate, and aesthetically pleasing, creating a lovely first impression. Bonus: The delectable bottomless brunch!
The air con that I could not switch off completely in the bedroom. Affected my sinuses.
9/10
Reviewed Jul 19, 2026Friendly staff and greatcservice and spaces
Not applicable
10/10
Reviewed Jul 18, 2026Clean, friendly, location
Nothing
10/10
Reviewed Jul 13, 2026Everything
None
10/10
Reviewed Jul 10, 2026Amazing experience with Hotel Close to all amenities Well positioned for location The most friendly staff
10/10
Reviewed Jul 5, 2026Scenary is so beautiful and the food, it's a wow.
N/A
9/10
Reviewed Jul 1, 2026Nella colazione mancava una crema di nocciola spalmabile, che non deve essere necessariamente la nutella, ma può essere di altro tipo. Ancora, c'era solo una macchinetta per caffè o tè quindi a seconda dell'ora si creava la fila. Per il resto la colazione super!
10/10
Reviewed Jun 28, 2026Everything, especially the breakfast pack😁
Nothing at all
10/10
Reviewed Jun 24, 2026Great stay at Century City Hotel Urban Square. Conveniently located in walking distance to the conference centre. Excellent breakfasts and great views.
8/10
Reviewed Jun 21, 2026Hotel staff were super friendly.
The music outside the hotel was playing till quite late. For breakfast our bread and croissants were stale.
8/10
Reviewed Jun 21, 2026Location. Room was very clean.
10/10
Reviewed Jun 19, 2026Everything. Convenient, comfortable, and modern.
Nothing
10/10
Reviewed Jun 18, 2026Had the pleasure of staying at the Century City Urban Square Hotel for a week during my recent business trip to South Africa. The hotel is well maintained, connected to the conference center and close to the Canal Walk shopping mall nearby. Rooms are clean and the service is A+!! To a person everyone on the staff is welcoming and helpful.
8/10
Reviewed Jun 18, 2026Little escape night for hubby and I who are locals! Clean, no hassle stay! Great staff compliment. Great complimentary wine tasting before dinner as well as live music made the evening special!
8/10
Reviewed Jun 11, 2026Excellent service , clean , modern and neat rooms. Friendly staff. Exceptional breakfast. Great location.
10/10
Reviewed Jun 5, 2026Wonderful weekend at this trendy hotel. Amazing. Outstanding Service from the restaurant - always making a plan for me when I did nt know about the reservation system.
10/10
Reviewed Jun 1, 2026Century City Hotel on the Square truly stands out, with its staff as the greatest asset. Their warm, attentive, and professional approach ensures every guest feels valued. From swift responses to personalized service, their consistent excellence sets them far above competitors.
1/10
Reviewed May 29, 2026Just the location and the rooms
The attitude of the reservation, reception and front desk staff
8/10
Reviewed May 25, 2026Location & near by places
Room size
4/10
Reviewed May 24, 2026The proximity to the conference venues was the only plus point to the property
The rooms were very very dark with grossly inadequate lighting
4/10
Reviewed May 21, 2026I booked a two night stay at your hotel on the 22nd of April 2026 for a medical conference. I was allocated room 207. Unfortunately, the noise from the adjacent restaurants was unbearable on my first night. I reported the issue to reception and they assured me the noise would stop by 11: 00 pm , which it didn’t. The same problem persistent the following night. I visited the reception again, but the staff on duty were completely unhelpful and uninterested in resolving the issue. I ended up taking medication to sleep. I’m genuinely puzzled by how a room can be adjacent to restaurants and how your staff lacks empathy.
10/10
Reviewed May 17, 2026The warm welcome from friendly staff and incredible service at Urban Umami restaurant. The hotel is central and safe parking is an added bonus.
No complaints
9/10
Reviewed May 13, 2026The hotel was at a very convenient location and the my morning latte was made really well.
Better vegetable options for breakfast.
9/10
Reviewed May 12, 2026Closecro the conference CEU
Gym is missing!!
10/10
Reviewed May 3, 2026Beautiful clean functional and convenient
Noise from ventilation system
9/10
Reviewed Apr 27, 2026The room was clean and spacious, in close proximity to where we wanted to be, the hotel is located close to restaurants and bars if you'd like, the ratanga park area is walker friendly and felt safe.
The bathroom did not have a magnifying makeup mirror. There should be a light above the long mirror, lighting wasn't that great in the room.
10/10
Reviewed Apr 23, 2026Best value for money peace cleanliness and proximity to the mall and lovely restaurants and bar . Not far from the city centre but you don’t really need the city centre to do your shopping at the canal walk mall jjst 10mins walk from the hotel .
10/10
Reviewed Apr 12, 2026From the design to the overall customer service... My stay was absolutely amazing. I felt like royalty. I'm happy with how the staff showed up. They were friendly and helpful. One main thing that blew my mind was how the hotel smelled Devine. They took things up a notch. Everything was so lovely and stunning. I'm definitely coming back soon.
10/10
Reviewed Apr 7, 2026Everything
I am satisfied
10/10
Reviewed Apr 6, 2026An absolutely fantastic hotel with superior class and exquisite comfort in almost every sense! It was one of the best hotels I ever stayed in. The spotless and comfy rooms, the adequate amenities, the staff professionalism and courtesy, the quality and variety of the food, the calming ambience and atmosphere, the convenient location and the overall service were second to none!
9/10
Reviewed Apr 2, 2026Great views from the hotel room. very large and spacious room Staff was very friendly, was easy to check in and always ready to assist when called upon
Would be nice to have fridges in the rooms, especially on hot days, as cold water would have been nice served chilled instead at room temperature. The aircons need an instruction on how to operate them, stayed a good hour or so in a very hot room with the aircon not functioning properly. Bathroom lighting could be a bit brighter as thats where one would prefer to get ready at with make up and all
8/10
Reviewed Mar 30, 2026La disponibilité et la gentillesse du personnel
libérer la chambre à 11H
7/10
Reviewed Mar 28, 2026Location
Good
10/10
Reviewed Mar 19, 2026I know it's cliché to say this, but the hotel smells great, instantly calming you down the moment you enter the large the doors. The front desk staff and restaurant staff are really amazing at what they do, not only do they make you feel welcomed, but also make sure that you get your money's worth during the stay. The hotel is located in peaceful, yet somehow vibrant area, you know you are in Cape Town, yet secluded from bustle and rush of Cape Town. Wondeful place.
7/10
Reviewed Mar 16, 2026Joli hotel spacieux
Petit déjeuner à revoir
10/10
Reviewed Mar 16, 2026Everything about my stay exceeded expectations. The service was outstanding, the room was spotless and comfortable, and the location was perfect for my business trip. Excellent value and an overall exceptional experience
10/10
Reviewed Mar 16, 2026Just recently visited the Century City Urban Square Hotel for conference. Great location and service. I enjoyed breakfast the most. I thought for the room amount, it should have included
10/10
Reviewed Mar 10, 2026Indeed, a great experience with very good service and the facilities is very good. I would have love to have a microwave in the room.
10/10
Reviewed Mar 9, 2026Our stay exceeded all expectations. Despite initially thinking the hotel would feel more corporate or business-focused, it had a homely, holiday-like atmosphere with thoughtful themes throughout. The staff were outstanding, Renato, Hotel Manager, went above and beyond, and Enoch, Sommelier, delivered a perfectly balanced, insightful, and fun wine tasting. The front desk was warm and welcoming, ensuring we always knew where to go and what to do. The food and beverages were excellent, thoughtfully prepared and well-portioned. Overall, it was an exceptional stay in every way.
10/10
Reviewed Mar 8, 2026Beautiful and comfortable hotel. Definitely 4 star.
Wasn't able to check in earlier, but know they were at full capacity.
10/10
Reviewed Mar 3, 2026Everything needed for a business period away from home is what you get here. I was busy all day long but when I got to the room it was an absolute retreat.
9/10
Reviewed Mar 1, 2026I have returned many times. Great hotel, great staff, great location and great comfort. Very good location if attending a conference at the linked conference centre and walking distance to everything that you may need in a very good area.
Don’t book through Booking.com. It is almost impossible to obtain an invoice for the stay. The hotel reception simply says that they cannot issue invoices for bookings made through Booking.com. The online invoice request link on the Booking.com app does not work and getting a response from any Booking.com customer platform is a huge frustration. Booking.com simply ignores customers.
10/10
Reviewed Mar 1, 2026Great hotel, friendly staff members and great breakfast. The restaurant offers great meal options. Enjoyed the food
10/10
Reviewed Feb 23, 2026I enjoyed staying at the Century City Hotel Urban Square. Staff were helpfull and friendly. Rooms are spacious, clean with all the amenities required when away from home. The resturant/dining area is spacious and the food well prepared.
10/10
Reviewed Feb 23, 2026The entire place is stunning, and the room actually exceeded my expectations. The place was super clean and their service was amazing. Ohhh and the food was amazing!!
8/10
Reviewed Feb 19, 2026Good location for my business. Always clean. Excellent quality breakfast. Noisy room if booked near the elevators.
10/10
Reviewed Feb 9, 2026Spent 3 nights on a business trip with my 2 colleagues. Really great hotel, wonderful staff that delivered consistent service excellence no matter who it was from reception to bar to waiters to room service. Highly recommend - money well spent
9/10
Reviewed Jan 28, 2026Clean, location, good breakfast,
6/10
Reviewed Jan 27, 2026Location
6/10
Reviewed Jan 26, 2026Location
We experienced an unexpected issue that required us to leave two days earlier than planned. Unfortunately, the hotel was not flexible in offering a partial refund or accommodating a reschedule for a near date. While the facilities were satisfactory, we believe the customer service could be more responsive and supportive in handling such situations.
4/10
Reviewed Jan 22, 2026We did not have breakfast. The hotel has no cupboards for your clothes, and no area to work in. This seemed to be a 3 star hotel. 4 Star then compare to THE PRESIDENT.
The whole room felt wrong, and which fool puts a kettle and cups for coffee or tea in the drawer. What a fire hazard.
7/10
Reviewed Jan 20, 2026Location
No bar fridge, nespresso machine would have been nice
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly and attentive staff (frequently mentioned)
- •Convenient, central location near conference centre and shopping
- •Clean, modern and comfortable rooms
- •Excellent breakfasts and notable F&B offerings (brunch, wine tasting)
- •Good on-site amenities and pleasant public areas
Areas to consider
- •Isolated serious service failures (restaurant management verbal incident; reservation/front-desk dispute)
- •Breakfast issues: stale items, limited coffee machines, missing spreads
- •Air-conditioning control problems in some rooms
- •Room size concerns for some guests
Cleanliness
9.3/10Rooms and public areas repeatedly described as clean and immaculate; reception, foyer and bathrooms noted as well kept. Minor breakfast freshness issue mentioned but room cleanliness is strong.
Service
7.9/10Staff are frequently described as warm, attentive and professional (many comments praising service), but there are isolated but serious negative incidents (restaurant management's verbal behaviour; a reservation/front-desk dispute) that lower this score.
Location
9.8/10Consistently praised for a very convenient location — close to the conference centre, Canal Walk mall and local amenities; guests repeatedly highlight proximity and ease of access.
Room Quality
8.5/10Rooms described as clean, modern and comfortable. Some issues reported such as an air-conditioning unit that could not be fully switched off and a comment about room size.
Amenities
9/10Strong amenities cited: excellent breakfasts, bottomless brunch, complimentary wine tasting and live music. Minor operational issues at breakfast (single coffee machine causing queues, missing spread options).
Value for Money
8.4/10Generally seen as good value due to location, cleanliness and service; isolated notes about room size affect perceived value for a minority of guests.
Food and Beverage
9.1/10Breakfasts, brunch and restaurant offerings are frequently praised (excellent breakfasts, delectable brunch). Some negative notes: stale bread/croissants and one instance of poor restaurant management behaviour.
Overall Experience
8.4/10Overall positive guest experience driven by location, cleanliness and friendly staff, but marred for some by notable service incidents and occasional breakfast/room control issues.