DOMA Polanco

Een heerlijk hotel op een goede locatie in Polanco, een mooie en veilige, maar ook vrij rustige wijk. Het appartement was ontzettend ruim, schoon en comfortabel, met een heerlijk en enorm breed bed. Ook het zwembad en de rustige binnentuin zijn erg fijn. In Polanco vind je genoeg goede restaurants, winkels en cafés, maar voor wat meer levendigheid namen wij een taxi naar Roma Norte. Het personeel is vriendelijk en behulpzaam.

Het ontbijt vonden wij wat eenvoudig in verhouding tot de rest van het hotel. Ook mist er een gezellige bar of plek waar je aan het einde van de dag nog iets kunt drinken.

Ondanks dat het midden in Mexico stad is, was het super rustig en hebben we heerlijk geslapen. Qua apparatuur is het appartement super goed uitgerust. Het personeel is erg vriendelijk. Het ontbijt is heerlijk.

Er was een klein gedeelte van het zwembad warm, maar het overgrote gedeelte was koud. Dat is prima als het buiten 30 graden is. Maar toen wij er waren was het maximaal 25 graden op het heetst van het dag. Zwemmen was niet heel erg aangenaam daardoor.

Localização e instalação muito boas.

O banho poderia ser melhor.

Location was great, close to public transport and restaurants. Hughe kitchen. Great swimming pool.

Na

Need added menu items. Coffee maker did not work properly

Need to replace or soundproof water pump near room 102. Went off and on entire stay

Dear Dominion Polanco Team, Thank you for your kind message. My apartment in the center of Mexico City was truly excellent. I had a wonderful stay and really enjoyed the atmosphere, location and comfort of Dominion Polanco. Everything was very well organized, and your staff was professional and welcoming throughout my stay. Thank you again for the hospitality. I will certainly recommend Dominion Polanco and hope to return again in the future. Kind regards, Ivo Besselsen The Netherlands

Nice place to stay!

The location, the staff and the suite were all fantastic.

Nothing

Great size apartment in a great location in polanco. Lots of nice restaurants and cafes on the doorstep. We were provided with a high chair in the apartment and a cot which was very helpful for the baby.

The breakfast selection was disappointing given how nice everything else was.

We enjoyed the friendly staff, pool/jacuzzi, and spacious apartment with washer and dryer.

Breakfast was just okay but nice that the option is there. The neighborhood is lovely but it can take a little longer to get to some places.

Pros: Nice neighborhood, close to park and weekend market. Safe. Spacious room, amenities such as refrigerator, washing machine etc. Easy to communicate with desk via WhatsApp. Purified water available to fill containers. Cons: No heat or AC in main living space and small heaters available. It was very cold a few days. Coffee in room is not replenished (Coffee is available for very limited hours in lobby). Fixtures in bathroom, kitchen area, were loose and need to be tightened. No balcony for room 103 despite misleading photos. Pool and hottub closed without notice. Lighting in main space was too low - it was dark most of the time. Included breakfast was really substandard options and quality, and so should be not advertised or improved. Side note: Was told to leave room at noon after agreeing with desk for 1pm checkout due to a booked massage lasting until 1pm. Therefore, no shower available after the massage.

The apartment was modern, super clean, well equipped and large, with daily service. Location was central, with loads of cafes and restaurants and very safe. Excellent coffee just across the road. Security was exceptional and door was opened when we were merely 5 metres away. Gym was well equipped and excellent for the size of the property. It was winter so the pool was covered, but tables outside had beautiful fresh flowers every day. I rarely write reviews but felt this property deserved a mention.

Noise of a water pump

O local é muito bonito, café maravilhoso e a vista é incrível!!

A limpeza do banheiro poderia um pouco melhor.

The location was great, friendly staff.

The breakfast was not to our liking.

Amplitud de l’apartament per 4 persones.

No hi havia aigua calenta a la dutxa un dels dies. L’antipatia i manca d’ajuda de la senyora recepcionista i de les cambreres d’esmorzar, que ni saluden ni et miren a la cara. L’esmorzar, justet, es fa en una sala incòmoda i mal iluminada. Els veïns sorollosos fent festa amb música a les 4 de la matinada.

The room was spacious, clean and comfortable. Staff was lovely. The pool and hot tub are in a beautiful, quiet garden in the back.

As other have said, the hotel coffee was not good. But there is a coffee maker in the room and an excellent coffee place right across the street.

Amazing place & location very safe .

Breakfast was not what I expected , very limited opions is not worth to pay for .

We really enjoyed our stay at Dominion Polanco. Our apartment was great - lots of room, great air conditioning in the bedrooms, bathrooms (and bathrobes!) were nice. The kitchen was well stocked for cooking. The Nespresso coffee maker was frustrating. Success rate with that was about 50%. Trivial thing was being charged for pods. And the espresso machine in the lobby was not available early in the morning. We never had breakfast at Dominion Polanco, but there is a great cafe just across the street, Biscottino Coffee. We went there every morning. The neighborhood is very safe. Great restaurants and a good walk to Chapultepec Park, museums, and La Condesa and Roma are a good walk too. Very safe. Great place to start an adventure through Mexico City. So, aside from minor complaints about early morning access to coffee :) We had a great stay and will return with friends.

The hotel is in a great location. It’s quiet but surrounded by restaurants. Easy to get to lots of places on foot. The apartments are very spacious. The pool was lovely and walk which the kids enjoyed at the end of a day sightseeing.

It feels more like a serviced apartment than a hotel. It would be helpful to have a mini bar in the fridge for example - we arrived late in the evening and it’s not possible to get a drink. The breakfast is very average and not level with the quality of the apartments and the price.

There was plenty of space for 3 friends to spread out. The pool area was beautiful and quiet. The kitchen was well equipped, although we didn’t cook any meals. The breakfast was fine. The staff were very friendly and helpful. The neighborhood is very nice. The police presence seemed excessive.

It is difficult to get to other parts of the city as the traffic is incredibly bad, but that’s not the hotel’s fault! It is easy to walk to the Museum of Anthropology and the Castillo.

The location is perfect.

the breakfast could improve as well as the internet.

Large space, laundry machine in the 2 bedroom suite

Very spacious and clean. 24 hour security.

Breakfast included was not the best. Espresso machine produced watery coffee options.

It is clean, private and the rooms are big with many facilities featuring washer, dryer, dish washer, etc.

They decided to have an event private party in the suite next door. When I call and complain they said that they told them they can party until 10:00pm. I needed to wake up at 2;00am the next morning for a flight. If they knew that they were going to have a party why they put me next door to it???

Loved it. Perfect place to stay in Polanco.

Nothing

Staff (except por a couple of the) wasn’t as nice as our stay in march. The manager wasn’t diligent and didn’t show any interest in accommodating us in any way. The hotel areas are very nice and clean in general. The area is perfect. Very nice, quiet and safe.

Felt safe, and very comfortable. Enjoy the daily free breakfast and love the location. Recommend

2 bedrooms apartment

Nice area and good facilities. Good attention as well

The location was fabulous. Very close to Parque Lincoln and an easy walk to wonderful restaurants and shops. We loved the heated pool which was perfect for our grandchildren to use in the afternoon. The temperature of the pool was lovely and warm with the hot tub at one end. The breakfast was also very good with fresh choices each morning. However also great breakfast options close by so we mixed it up. Staff were very friendly and helpful.

I cannot think of anything. We were super happy. Will definitely book again.

El apartamento muy cómodo y limpio. Buena ubicación

I stayed at Dominion for almost two months on a work trip with family, and we couldn’t have chosen a better place. The staff were amazing—super friendly and always ready to help—big kudos to the whole team for making us feel so welcome. The apartments have all the space and comfort you need, with a full kitchen and washer/dryer that really make life easier. And the gym? Way better than most hotels. Highly recommend if you’re visiting Mexico City!

The breakfast was good with some rotation daily. The only point that needs some updating is there is only one person working the breakfast area and sometimes she had a hard time keeping up with the demand. The staff was great, super attentive. The pool facility was heated which was a nice touch.

Location and space

- the second bedroom has no light - poor breakfast choice

Location

Todo

Desayuno malito, pero compramos cosas ricas y tomamos en el departamento

Excelente lugar y amplia comodidad

Loved this hotel. It was in a quiet neighborhood that was still close to great food and very walkable to shopping etc. only issue is it was hard to get warm water to shower. We asked them to fix it one of the days and it seemed to be fixed for one shower but this caused some stress for us. If they permanently fixed this, we'd give this 5 stars for sure!

A great neighborhood and you could walk everywhere, including museums, restaurants, etc.

The space and location were both excellent.

Noise level for those staying on first floor is tough and we are not light sleepers. A lot of things didn’t work or weren’t in our room but were available in other rooms. Breakfast was mediocre, constantly running out of food and service is slow. It seems there was only 1 staff preparing everything for breakfast so this needs to be addressed. The placement of toasters are also strange, as it’s super high so great if you’re tall but not if you’re short.

Excellent location and awesome accommodations. Great recommendation for a family.

Omg everything luxurious apartment and neighborhood

N/a

The property is very secure they have doormen checking everyone’s entry. The surrounding area is great lots of walkable restaurants and entertainment. It was all around great if I may suggest softer beds but that’s just a personal preference.

Dominion Polanco was the perfect place to stay in Mexico City. Staff are friendly (with exception of one of the breakfast workers, who isn't). Doormen instantly open the door when you come and go, which is never, ever a problem and is in fact very welcome. There's no lobby (this is a corporate apartment, not a hotel) but the doormen are there 24 hours and the office staff is there during the day to do things like check you in/out or store your luggage. Breakfast is in a cute breakfast area (about 12 tables) and the food was good (fruit, bread, chilaquiles or scrambled eggs, espresso machine for coffee). Location is absolutely perfect -- quick walk to many great restaurants and shopping. Also very quick walk to the national auditorium for events, Parque Lincoln, and about 10 min walk to Chapultepec. I was able to use Uber Eats for a delivery one night with no problem. Our unit, 2 bed 2 bath on the 5th floor with a balcony, had a spectacular kitchen and living area. Everything was in top shape except a slightly sagging sofa (it was a sofa bed) and decor was up-to-date. Cleaning was very good -- a daily service. I would stay here again for sure, renting the same 2/2 apartment. Of course the smaller ones could be different, but our was amazing. If you're planning on using public transportation this place probably isn't your best choice. We Ubered/Didied or walked everywhere. Traffic is terrible as there is almost constant gridlock. Not a big deal for me since I wasn't driving, but I would not have wanted a car here.

Great place for business or family.

Excellent location, friendly staff, great heated swimming pool. Very comfortable apartments.

The cleaning staff for the apartments didn’t vacuum thoroughly but otherwise it was fantastic.

The property was amazing and the location was incredible. We had a two bedroom suite.. which was clean and spacious. The security was so nice and friendly.

The breakfast… need some more options. One day was just potatoes, beans and a sauce . Toasters were not for commercial Use and took forever. Also they are very strict about check in and check out.. we got there 20 minutes early and they wanted to charge us for early check in.

It was a beautiful property , the location was amazing. The staff was amazing. The rooms and the suites were so big. It was quiet. We went as a family so there was plenty of space and highly recommend for families. We got really sick and the staff were very accommodating, the cleaning service was impeccable and they really helped us out.

Loved all

Prime location in polanco perfect spot. Excellent security, nice rooms but there's flaws

It's quite pricey, the breakfast is pretty basic, and stingy they put out one small yogurt at a time, there were things unattended like shampoos not filled, no paper towels or napkins in the kitchen, which is very minimally furnished. The hotel has a design flaw, the master bedrooms are right on the walkway, which is next to the pool in a self-contained small area, so people bring their children who run around screaming all day which can be heard everywhere in the hotel. People checking out at 4:00 in the morning rolling their luggage and talking woke us up. I guess it's okay if you've got loud screaming children, otherwise may consider elsewhere

We would not think twice to return to Dominion Polanco. The service we received especially from mrs Ana was beyond words. We had a family member that had to be hospitalized and when she left the hospital we needed special arrangements during our stay. Mrs Ana and the management went out of their way to make our stay as pleasant and comfortable as possible. We are so grateful to them. And the location of Dominion Polanco is very nice.

Centro de Polanquito. Excelente.

Clean and very large suites. Very safe and prosperous part of Mexico City. Felt secure leaving and venturing out at all hours. Hotel itself from street side is understated but has 24 hour security to allow entry, off street underground parking and was quiet. I'm not sure about all the rooms but I rented 2 suites and had kitchens, fridges, dining areas which were modern and impeccably clean and stocked. Morning breakfast was buffer style with broad Mexican selection from fruit, cheeses cereal to eggs and beans and picante sauces. Juices and an espresso maker as well. Only spent 2 nights. Felt like home. The suites had a small room like area that was outdoors for smoking or whatever but no decks overlooking the street. Big modern TV in bedrooms and living room. We needed nothing more. Excellent location in Polanco. 15 min drive to center. 20 min walk to zoo and Museum of Anthropology. A few minutes to many varied restaurants. It is small and quiet. It isn't a place with large amounts of tourists, it's own night life etc. If I could have wished for anything, for my teen daughters, I wish it had a sun exposed deck for them to lay out for future visits....there is a small pool with very limited sun exposure but we were already sunburned on arrival so this was not missed. I know of bigger hotels with roof top pools that could have filled this niche but then you would be competing for chairs, more people etc. For understated luxury, safety and a home feel, look no further. We loved it and would stay again and again.

Great location, very friendly staff

Las suites tienen un excelente tamaño y están muy bien equipadas. La zona es muy linda.

People are very nice, respectful and diligent. The security is excellent. Very good service and excellent breakfast. The pool was out of order in our stay, but looked very nice. I’d stay here again for sure.

Best property to stay if traveling with a family. Very spacious 2 bedroom in the heart of Polanco. So much to do walking distance. Also a great mix of an apartment feel yet hotel security a d amenities.

The location was excellent. The rooms were spacious and the staff was great. Our room overlooked the park and the pool is heated.

The only downside was have to refill water bottles each day.

Within walking distance of many restaurants and close to a beautiful park

Bien gracias

Pros - location was fabulous, Large unit, good security, breakfast (including expresso machine!) was lovely, great to have filtered water, gym, Suggested improvements - have paper and kitchen towels for guests, hot tub wasn’t always available for use, TV in main room needs to be replaced, knives need to be sharpened Overall, still a great place. The staff was friendly. We would recommend to our friends and family.

Spacious and comfortable apartment, attentive staff

Excelente

Overall pretty good. Incredible, large 2 bed apartment, very comfortable beds. Good 'neighbourhood' location - always easy to get a taxi or uber. There is a great street market in front on Saturdays for fresh food and delicious taco stalls. In room washer and dryer which was nice to do laundry after a week there (buy your own detergent). Excellent daily cleaning. Staff was very responsive to our requests (printing, dry cleaning) by whatsapp.

Breakfast is very poor. They don't serve eggs most days and options are limited.

Loved and greatly enjoyed our stay at Dominion. The staff was very nice and attentive. Will definitely return!

It was very attractive and the staff was very accommodating, rooms were very large

There were issues with lack of hot water initially (2days), but once moved, second room had no hot water issues.

It was great, the breakfast buffet was small but good, and the rooms were comfy, big and good, but it did have a few malfunctions- though, of course, that depends on the room. The shower system will be different for everyone, you might have to turn the knob left, middle or right to make it warm. However, it's in a great destination, close to many things, and they are quick to fix things.

The condominium is in an expad's and embassy area with many police and shops around. The building is well guarded and is hard for robbers. There is breakfast buffet which is small, but despite its size very good. Though the shower and toilet were not working. The safe was not working either. The doorbell did not work either. We told the hotel about it but they only fixed the shower and toilet.

Dominion Polanco is a hidden gem in a very nice neighborhood. I took my wife and 2 kids for a 4 night stay in a 2 bedroom 2 bath suite. The spacious open concept living room, dining room, and kitchen are beautiful with modern appliances. Having a washer and dryer in the suite made it easy for us to pack light and have fresh clean clothes when we needed it. The rooms were very clean and quiet and comfy. My kids slept very well in their twin beds considering they usually don’t sleep well in unfamiliar beds. The bathrooms were very nice and plenty of hot water. The complimentary hot breakfast each day helped save time and kept us well fed before starting our days of exploration. I would not recommend renting a car since most of Mexico City’s streets are VERY busy and parking is difficult. We used Uber to get everywhere we needed to be. The security was excellent with a doorman letting us in very quickly and kindly. The heated pool and jacuzzi were plus because my kids love swimming and it was nice to soak in the hot tub after a long day of walking. Restaurants and shops are walking distance (less than 15min). Museums and parks are a short uber ride away. Overall I would highly suggest Dominon Polanco for any type of travelers from couples, friends, and families. If we ever return I would definitely stay there again! 10/10!

This accommodation cannot be beat! Amazing location and the suites are so clean and modern. I stayed with a girlfriend and we each had our own room and bathroom, as did the other 2 girls we traveled with. I would come back with my family as it is also a perfect setup for parents and kids. The pool was quiet, and the daily breakfast was cultural with variety. Loved everything about my stay here and was sad to leave! When I come back to MXC one day, I will be booking here.

The apartment feels like a cool, chic, comfy home. Mid-century meets modern. The beds are soft, the size of the bathrooms are big enough. We do our laundry in the washer/dryer. The kitchen is well stocked and the living room is spacious. Love the hotel benefits like the breakfast and efficient daily cleaning of the rooms.

Location is dynamite. Security is attentive and available 24/7. Building is fairly soundproof considering the loud restaurants in the area. 2 BR suite is beautiful, perfect for a family. Breakfast is minimal but just enough to get you going before hitting the city. Glass bottles provided for filtered water tap which was very thoughtful.

Member of our group was told to get out of hot tub after uncovering it himself although it was operating without issue, kinda spooked him. Coffee provided day 1 not restocked each day.

Loved the property and location. It was perfect for a family reunion and the space felt like home. Staff were very helpful for a late arrival.

The place was very clean and safe! Loved the amenities and the vibe of the place. The area is also very walkable and there was a lot of good restaurants nearby.

The flat was huge, and it was great. Plenty of space for 3 people (1 couple + 1 person). It had a walk-in wardrobe! Would also work for a family. Nice pool and hot tub.

Only very minor complaints. Breakfast wasn't great. Toaster didn't work. Selection wasn't outstanding. The TV was on all the time which was pointless and noisy.

I liked everything! Great service, great value, wonderful location and a suite that had a big kitchen, washer, drier, two separate bedrooms, two bathrooms, a balcony. Best hotel in Mexico City! I have been traveling to Mexico City for 25 years and this is the best place I have stayed in 25 years!!!

There was a problem with the two showers but they took care of it right away.