Hotel Okuyumoto

service, quality, cleanliness

that i only stayed 2 nights... didnt want to leave.

Great breakfast buffet and excellent Onsen

スタッフのマナーが大変良かったし、全てに注意が行き届いていた。 送迎の運転手の方にも、もてなしの心が感じられた。施設も大事だが、やはり人だと思った

もう少し、食事の質が上がったらと思う。

スタッフの笑顔が気持ちよかった 料理の質、満足！

貸し切りの露天があったらよかった

Great for a one-night stay in Hakone after doing the Hakone loop. The staff were friendly and welcoming and the dinner was excellent. The private bath in the room was ideal as a relaxing way to enjoy the experience.

1泊2日 1日目夕食 2日朝食 でした。ご飯は魚も肉も出てきて苦手なものが多い人でも 満足できるなと思います カラオケも使わせて頂きましたが、かなり綺麗で性能良くて楽しかったです

部屋の内装が普通。 汚いとかはないのですが、写真と見比べると期待しすぎてしまったかなという感じです。

Het was een bijzondere ervaring in deze ryokan! Echt Japans, heel leuk. Iedereen loopt in een kimono, het is een echt Japanse kamer met matrasjes. Leuk om de onsen mee te maken. En een fantastisch Japans diner! Echt heerlijk en ook het ontbijt was fantastisch!

Het is wat verder weg van het dorp. De hotelbusje rijdt alleen in de ochtend of in de middag. Daartussen moet je maar een uber regelen.

Fantastiskt vackert beläget. God mat och enormt serviceinriktad personal.

Allt var väldigt bra, långt över 3*

The onsen was lovely. The public bath was clean and well stocked. The room was cleaned daily.

My wife and I stayed here for 2 nights as part of a small group. From a westerner's point of view one may call this "a unique style of accommodation" with tatami mat floors and authentic cuisine and futon bedding. We are aged 69 and 70 and found the accommodation and bedding very comfortable and we enjoyed our stay immensely. No shoes on the tatami matting.ie indoors. Slippers ans socks are provided for moving around the guesthouse. Hot spring baths are available, both indoor and outdoor, and house kimonos were provided and changed daily. Japanese food is served which was of the highest quality. There is a shower/bath adjoining each room, but this is quite exposed to the elements and when we were there it was quite cold and uninviting so the shower and hot spring baths were the way to go. The location overlooks a river and waterfall (NB not all rooms) and was very quiet. The guesthouse is some distance from the nearest from the nearest railway station but there is a small bus that I believe would be available to collect guests (see photo). The staff were very obliging and courteous. The temperature in our room was well regulated with a very good A/C. Lighting is also able to be controlled remotely and can be dimmed. I would highly recommend this guesthouse/hotel as a great place to stay in the Hakone area.

Loved the combination of set dinner menu and buffet. Great outside Onsen.

The Hotel is a traditional Japanese hotel with tatami mats and futons. Be prepared for the experience of sleeping on a futon on the floor. The bathroom includes a traditional Japanese set up for washing before soaking in a tub. The hotel also has public onsuns for those brave enough to go bare in company. Breakfast was both Japanese and European and provided good variety.

古い建物でしたが、従業員が感じ良かったこと、朝食の食事処が綺麗でした。 窓が沢山あり、山々の景色に癒されました(*^^*)

須雲川の斜面に立つ大旅館。モダンな建築で使い勝手を考えた作り。玄関＝フロントは７Ｆ、風呂は１Ｆ。レストランは明るい８Ｆ。緑の山と滝（堰）を落ちる流れの見える景色も水音もよい。 リフォームされたらしく内装は新しい。建物自体は古いが建設当時はたぶん豪華仕様。湯本駅からは送迎バス利用。箱根新道の須雲川出口のすぐそばなので、車の方が便利。 駐車場はバレーパーキング。フロントも宴会係も大変気持ちのよい対応。 A good Japanese-style hotel is suitable for the family who travels by car, in front of a river, a small dam and waterfall is seen and heard. the parking is valet service. They have a good hot spring bath with clear water. It's a little far from HAKONE YUMOTO station. You should use a shuttle bus.　

Shuttle bus and local bus to and from hotel and station. Personal onsen in the bathroom and full onsen available. Lovely woodland and valley views. Comfortable Ryokan style rooms. Nice breakfast and friendly staff.

Family loved it.

Good.

Hotel is clean, and its service is good. The included dinner is pretty good. Hot spring is amazing and not crowded at all. Location is the only drawback. Have to take a bus from hakone-yumoto station, and not so easy to find.

レストランが充実してないので、食事付きプランをお勧めします。となりといっても５分ほど歩きますが、日帰り温泉があり、そこのレストランを使う手はあります。また、7時前の朝早い時間の場合、タクシーの予約が出来ない可能性があります。タクシーは前日からの予約をお勧めします。私は20分超駅まで歩きました。晴れていて気持ちよかったのでのですが、雨だときついです。これはホテルの問題というよりは地域の問題ですね。仕事での立ち寄り泊でしたが、やはり温泉はイイですね。及第点だと思います。コストをうまく抑えるならありです。

すくも亭に宿泊した。二人ではもて余すくらいに広々とした部屋、家族やグループで過ごすのもいいと思う。窓からは雪景色、滝の音も相まって、いよいよ豊かな自然を感じられる。露天風呂は日常を忘れさせてくれ、かなりリフレッシュ！部屋内の檜の内風呂温泉もグッド！朝食はビュッフェで、思わず食べ過ぎてしまった…焼きたてのホットケーキが食べられる。夕食はステーキ食べ放題らしいが次回挑戦できたらいいなあ。

Loved my stay, friendly staff, free shuttle bus to the yumoto station, great Japanese style room

酒店在山上，需要坐巴士上去。周边环境优美，客房环境舒适，服务周到，酒店的食品也美味。

酒店位置自成一角，check in 後沒地方可去。建議遊玩完箱根後才入住。早餐＆晚餐豐富，服務人員態度友善。通常都是本地人入住，很少外國遊客，感覺非常地道。酒店早上有免費接駁巴士，直達箱根湯本站。整體感覺非常滿意。

It's kind of a quirky little hotel that looks like it's maybe past its heyday. But we both enjoyed our stay very much. For the price, the option to stay in a traditional Japanese room was very attractive. The breakfast in the morning was varied and good. The onsen at the hotel wasn't bad (read: not great, but not horrible either); I'd recommend instead checking out the Tenzen buplic bath nearby- which lives up to its reputation on this site.

すくも亭に宿泊しました。湯本駅からのバスの無料送迎は一時間に二本です。 部屋の内装は新しく、非常に気持ち良く過ごせました。 夕食はハーフバイキングで、テーブルに用意されたものだけでも私には十分でした。フルーツやアイスクリームなどデザートは取りにいくのですが、熱々の天ぷらやステーキは注文すれば何度でもテーブルまで運んでくれます。朝食はバイキングでした。朝夕食ともにおいしかったので、ついつい食べ過ぎてしまいました。 何よりも素晴らしかったのはスタッフの皆さんの皆笑顔と心配りの行き届いたテキパキとした接客でした。 快適に過ごせた二日間でした。

Stayed in 2 room suite "Tsubaki" with private outdoor hot springs bath. Two rooms separated by hallway and 1 full bath with toilet just adjacent to bathroom so if someone taking a bath can have privacy yet toilet available for others. Recommend for family reunions.

We had a pleasant one night stay at this hotel which is reasonably well located for exploring the Hakone area. The manager was very helpful to us making a couple of special trips in the hotel shuttle bus to and from the Hakone station, to collect our luggage so we could explore the area and then later to pick us up to take us back to the hotel. His English is good. The hotel is comfortable and well presented. We had no booked the tradition dinner but they have a very good dinner buffet where some of the main dishes are cooked fresh by the Chef – good value for money.

We stayed here for two nights in a traditional room. The room was for Japanese standards very big. There is a free sauna in the hotel next to some great onsen baths (indoor and outdoor) getting to the hotel was easy with an shuttle bus. It is nog near a city centre so you are dependent of the hotel kitchen. We only took breakfast and that was ok.

We stayed in 2 traditional Japanese style rooms as we were a group of 6 friends. The hotel is gorgeous. The hot pools/ spa area is amazing and the all you can eat buffet that was included in our room price was to die for. Amazing value for money, great service and very comfortable. Both our rooms were on the 3rd floor with views of the waterfall. Very romantic! I would absolutely recommend this hotel and Hakone to all my friends and family that visit Japan.

This is an authentic Japanese hotel with authentic cusine. The room is large with tatami mat floor, entry area to leave shoes to change into slippers to wear on the mat floor and throught hotel, case area with robe, room with seats and a table with tea facilities hot water from small urn, flat screen tv. Separate balcony room with small fridge to sit and take in the view of the stream, waterfall and tree filled mountainside. Late afternoon the table is moved and futon mattress added to floor, extra mattress and bedding in a cupboard, and suggest adding another mattress as we did. There is a bathroom with a seperate shower room with a window with views outside. Within the hotel it is encourage to wear the traditional kimono and slippers. Different sizes are available but for a more personal colourful choice you can hire them at reception for 500yen. Free internet is available in the lobby area. There is also a public hot spring bath facility that has both indoor and outdoor pools. Males and females are segregated as you must bath naked. You store clothing/towels in a room next to the bath and sit on a stool to wash before entering and after leaving the bath. The water is extremely hot as they are unable to regulate the temperature, if its too hot move to the outside bath as in the cool air it is very invigorating and soothing. A must try. This is a nice hotel but as its nestled on the mountainside there is not much around the hotel.

The hotel is easily accessible by shuttle bus from Hakone Station. Staff are very attentive as well as hotel management. Food for dinner and breakfast are both delicious, fresh and cooked with high quality ingredients. The room is clean and looks new. Highly recommended hotel to stay in Hakone

This delightful Yuokan was a place I could have stayed for a week instead of the two nights designated by our tour. This hotel does yuokan in style! I just loved everything about it but especially the rooms and the way they magically switched from day setting to night setting whilst we dined! The attention to detail with the tea settings was a joy. Don't be afraid of futon sleep the futons were soft and comfortable provided you find a place for any dodgy hips! The view and sound of the waterfall from ?all? the rooms is a joy. Unfortunately I was in a room which had previously had a heavy smoker -so double check for a smokeless one, but for me I just got used to it.- sadly couldn't open the widows! The hot-water kettles took some learning but hey where else can you set to 3 temperatures for 'just-right' brewing of your green teas? Take care not to trip up the small steps into the bed/sitting room from the small inner 'porch' or to and from the bathroom and toilet areas. Unfortunately I forgot once after a long touring day and tripped headlong - time NOT to take the Onsen but go directly to sleep! But the onsen experience is an absolute joy and in this hotel one can take inside or go to the covered outside area which I much preferred - overlooking the river and waterfall. Hakone itself is hilly so not particularly close to anything - definitely need transport but well worth it. The banquet experience for our tour group was a joy and the staff so sweetly friendly despite language gaps. Hotel shop tiny but if you must you'd find a small gift or two. One of the best things about this hotel was the friendliness and helpfulness of the staff. I'm a large single and required 2 futons side by side but that was no problem - except they slide apart during the night... Overall the most impressive of all my Japanese hotel experiences

visited on a tour. Room was excellent with view straight into a cherry blossom tree in bloom. Room had been updated. meals were excellent, being 2 traditional style Japanese meals. Staff spoke English and were very helpful and cheerful. Room was 2 single bed and Tatami room with Futon. loved sitting at the coffee table having a wine and looking at the blossom. Dressed every night in the traditional yukata. great fun

Visited with my Family. Room was 2 single bed and Tatami room with Futon. Hotel its self is not new but rooms are renewed 2 years ago so its now days standard. Dinner was beautiful with set menu plus open kitchen Tempura and Steak that you can eat much as you like. Hakone is only one hour by Train, There is a direct bus from Haneda airport. If you start to feel tired with Tokyo's city atmosphere you should make a short trip here

The manager and hotel staff were all excellent. They communicated clearly in English and were very helpful in all aspects of our needs. The manager went beyond his duties to serve us during dinner and even helped with our language as some of the servers did not speak English. He also wished us well and ensured that we were comfortable in the taxi and that we had instructed the driver correctly to get us to the train station when we checked out. Our kids love the room and the hot springs too and we are all eager to plan a trip back and spend a little more time there. Cheers, family from Singapore lodging there 17th Dec 2013.