Taupo Penthouse

Spectacular view Modern and clean Beautifully furnished and spacious

The view is outstanding. The apartment is an excellent size for my family and very comfortable. Easy parking.

Not a big deal, but would be nice if the lift worked for carrying luggage and groceries.

Beautiful presentation and still homely

Nothing

The view was stunning and there was everything you needed in the Kitchen and it had a bath.

The steps going up to the apartment and there was no hand rail. 32 steps in all and we are both in our 70’s. The Cooker and hob were dirty. You had to walk down the 32 steps to get a bin bag from the garage to put the rubbish in and then take it back down again. 128 steps in all. It was very cold even with the heaters on. It said there wasn’t a lift but there was one in it but obviously you can’t use it. Under floor heating could only be felt in the kitchen and bathrooms but you can’t adjust the heat. Because of the stairs and the cold we went home early. This was for our 25th Wedding Anniversary so I am very upset about the experience. There was mould on the bathroom windows and where the shower was. The glasses smelt so we had to wash them before we could use them. The bath had a big chip in it which at first I thought was a cockroach.

Amazing views

No lift

Outlook. The scenery was stunning. The kitchen was well appointed and couches were comfortable. The compendium was informative and and thorough. Parking was great.

The Master bed has significant 'dips' that made sleeping comfortably difficult. The roll to the centre was not ideal. The second bathroom had ants making their trail in the shower cubicle and it sounded like water was trickling down the inside of the elevator. The sensor lights on the stairwell couldn't be activated until you were one flight down which is a safety concern. It took a long while to heat the space. The underfloor heating only became effective on the second night and the electric heaters weren't suffice to heat such a big area.

Location and size of the apartment

The door key didn’t work while we were there

The view was spectacular.layout beautiful and tasteful decor. Kichen was fabiulous.

Was cold even with the floor heating which was just in kitchen. Pity the lift wasnt working (even though was told) just to get luggage up .

Le calme et la vue sur le Lac. Penthouse très spacieux et bien équipé.

Le manque de propreté des lieux et l'ascenseur hors service, pas idéal avec beaucoup de bagages.

ruhige lage etwas abseits vom zentrum taupo mit tollem blick auf den see

unterkunft war recht ungepflegt und schmutzig - aufzug nicht nutzbar (gepäck!)

La vue sur le lac est exceptionnel, l'appartement est très spacieux

Nous avons eu très froid les deux nuits pas de chauffage, les extérieurs n'étaient pas très propre et bon courage si vous êtes chargé pour gravir les étages vu que l'ascenseur est hors service

the view was outstanding and the size and quality of the house was fantastic, we had 2 cars and there was plenty of parking to accommodate both.

전망이 너무 좋았고, 편안하고 깨끗했다. 함께 간 가족 친구들이 너무 만족해했다.

밤에 조금 추웠지만 난방을 찾을 수 없었다

Loved the apartment. Heaps of parking and the apt was exceptionally clean. What a view! Had everything you need for a relaxing break away with friends.

A shelf in the shower to put your shampoo bottles etc would be great.

We enjoyed our stay on the lake. We were looking for a place away from hustle and bustle to relax so this suited us perfectly. Taupo was a short drive away and was great to visit for food and drinks. Go to Huka Falls nearby (early before it gets too busy).

The lights attracts insects from the lake so you need to keep the patio doors closed from dusk. If you don’t you’ll end up with dead bugs inside and then the clean-up crew will come inside in the morning (ants). Rather than use the toxic sprays, we closed the patio doors in the evening, used minimal lights and swept the floor each morning to remove the ants’ food source and this solved the issue.

Nice view and very well accommodated.

33 steps to the apartment, not great for oldies!

Wonderful sea view from the living area.

Full of insects in the night. Not enough ventilation. Hot and stuffy. Could not open any windows as lots of bugs are flying around in the night. In the morning, hundreds of died flies and insects body is found at the balcony floor and stuck to glass panels as well as the front entrance.

The view

Obviously designed to impress some years ago. Now showing signs of age and neglect.

Quality, amazing views, space

Just one quibble - Sky did not work

Beautiful property and location. Clean and comfortable.

No one to talk to at the property, or near. Was given a local number for “emergencies”, but I only had internet communications. Sent messages to the property management company(?)and did receive responses after a couple days, from different persons,but they didn’t seem to know who I was, and never got back with solutions.(Door knob fell off of door to garage, garbage disposal did not work,ice maker was jammed, one dining room chair had a staple sticking up through the cushion which ripped a pair of pants, not “emergencies “, just wanted some help.

Location was fantastic and so much room.

a BBQ on patio would be excellent

Beautiful apartment with fantastic views. Loved the area as away from town, private and quite. Luxury and comfortable.

Had my 80 year old mother with me and she struggled with the stairs. However perfect for 3 couples so we will be back again with more family members.

Comfortable, amazing views and relaxing.

Nothing....

The outlook was fantastic, it was very clean and comfortable

The lift not working

Mostly everything. It had the wow factor and was spacious. Decor was very pleasing and views were exceptional. It was quiet and tranquil with birdsong n the trees nearby…. perfect for all the family for my 80th birthday celebration!

Only one tiny fault with the shower head in the main bedroom ensuite bathroom…..it didn’t seem to fit the attachment so was difficult to adjust!

Amazing lake view with modern facility. It's a perfect place for a quiet staycation. Kitchen had all the needed utensils and dining wares. The spacious area is perfect for family get together. It was very helpful to have instructions of appliances usage, sticked by the power switches. We enjoyed our short stay. Will surely go back and will definitely recommend.

It was one of a kind unique experience. Love the sunrise in the morning with my coffee and yoga. Should have stayed longer to enjoy this beautiful lakeside view.

Was little too cold at night since it doesn’t have central heating.

Lovely and spacious and warm

The location of this property is incredible. The size of this property is great, spacious and you can tell it was an absolute luxury home of its era.

Unfortunately there is many issues with the property, that should be resolved to elevate this property back to its former glory. The biggest one for us was the cold! There is no suitable heating, the gas fire place has been blocked off, and when we arrived it was 16 degrees. The initial heater left for use was broken, but after contact we located 2 more in the garage. It took over 24 hours to get the home up to a comfortable 19 degrees. The lift is also out of action and while it wasn’t a deal breaker it should be fixed to make it a more comfortable stay. The lights in the stairwell don’t go, cobwebs and moss are all over the outside and the property needs some real TLC. There is mould in the master shower seal and tiles, and ants/midges and cobwebs up high in the kitchen area. The games left in the living area are all rubbish- missing parts or broken and need to be removed from the property and the long list of house ‘rules’ made me sigh at the complexity of the end of stay pack down. The curtains in the master are falling apart. If some money and care are put into this property it would an absolute delight, it’s just not been maintained, and while it wasn’t still suitable and we enjoyed looking at the lake, it’s deteriorating and it’s sad to see.

The apartment is spacious and in a good location with great views. Good Wi-Fi.

I can only reiterate what others have said, i.e. lack of heating, lights in stairwell not working, condensation on windows all day (unhealthy), thermal curtain in bedroom torn. Lift not working.

Location is great.

COLD! It's time the owners take the feedback seriously and install a heat pump!! It's freezing! 11 degrees when we arrived and took 2 days using all the heaters (two of which don't work) non stop to get to to 18. Lighting isn't great either.

Layout of two lounges and kitchen is amazing! Loved how spacious it was!

Long way to take suitcases up stairs with corners and you really need to get heating sorted it was freezing. The heaters provided in bedrooms are not great and it was cold. Maybe need to think about heat pumps?

The view was wonderful. The assistance from staff was first class.

Everything was just perfect.

Great location, the views are just as everyone else has said unbelievable. The apartment is nice, new and modern. It’s situated away from main town which gives the peace and quiet but still only a short drive to town. Beds are comfortable, couches comfortable, good wifi and TV service. Facilities are great in the kitchen with all utensils, bathrooms are big, nice and clean. Plenty of board games for family. The customer service was helpful when contacted.

It is a really cold apartment. They have underfloor heating which warms the kitchen but not much else. We found whatever room we were in we were moving the portable heaters around with us. One which didn’t omit much heat. Bring winter pyjamas, socks, jumpers as it’s very cold at night especially in the bedrooms. The lighting in the stairs to get to level 2 does not work. Moving around with shopping, older people was a nightmare trying to get phones out just to see going up stairs. For a penthouse apartment that is priced at this point, I would expect heating to be better and controllable and lightening in stairwells would be working.

Instructions to access the property were clear and precise. The property has stunning views of the lake, nice quiet area away from hustle and bustle of the town. Lockable garage was also available for use and can garage 2 cars

Lift installed in property but not able to use. Had to go up few flights of stairs.

Beautiful view and comfortable well appointed flat

WiFi didn’t work

View was amazing !! Very tidy and clean and really nice place to stay

Lights didn’t work in the stair well so was a bit dangerous with a young family at night but their was no working Wifi (supplier issue apparently )

The lift does not work so carrying up the suitcases was hard, the fire in the lounge or on the rooftop doesn’t work. Would be good to have these fixed. Had no control of the thermostat to warm the house up as it is locked so we did find night times cold. Having access to the temperature would have been good. However we did love the house and views of the lake

The stunning location. The property itself with all the facilities.

Didn’t like having to go up and down the stairs

Stunning modern apartment in a good location about five minutes drive to Taupō centre area. Beautiful views and comfortable furnishings. Great kitchen equipment and lovely beds.

For such a modern stunning high end property it really was not matched with stunning high end modern tech, which I like and would expect in such a property. Thanks for communicating about WiFi not working but if I had not already paid for the property before I knew about WiFi then I would have cancelled as this is important to us on vacation but I know it is not for others. We did purchase our own mobile WiFi service for our stay but maybe this is something the owners could do while waiting for a fix. As mentioned in other reviews I would suggest trying to simplify entrance and codes of nine numbers etc.

Fantastic location and spectacular views.

Wifi didn’t work, thought the balconies could do with a bit of a clean and thought there were hundreds of spider webs around the exterior which would be easy to get rid of and would make the place appear cleaner

Beautiful views, across the road from the beautiful swimming bay. We stayed with children and found the location perfect for walking them across for swims. Short drive to the town, Lovely and quiet!

The lift would have been really helpful if it had been working, (we knew in advance that it was not), otherwise nothing to note!

Location and views are amazing. High quality penthouse...

Lift not working although it was clearly noted.

Amazing home with outstanding views of the lake. Spacious, clean and very comfortable, with multiple living spaces and a well-equipped kitchen. Would happily return.

Nil.

The location is good. The view is really good.

This luxury property use the floor warmer. Unfortunately it didn’t work on the second day when we stay. The whole place got colder and colder. Although someone send two heater immediately after we send messages to them. But it really helps less. Another big problem is the internet is really really poor. Third issue is the ants. There are lots of living ants and dead ants around the kitchen and living room window. Last is the lift can’t be used. That means if you have luggage you had to move by hands to the second floor by steps. I had to say the staffs are really nice. But the experience is really disappointed.

All of it.Exceptional location and views. immaculately clean.so spacious and luxuriously comfortable. sky TV awesome

lift wasn't working..

Location, stunning view, beautiful apartment and very easy to get to. Easy communication with the host.

Nothing.. everything was great!

luxurious and spacious with a beautiful view and well equipped kitchen. Great furniture and decor. lovely bathrooms

Quite complicated to enter, Lift not working which was an issue with bags as on level 2. Double garage switch was ceased as was living room light switchs, so could not use either.

Stunning location. Beautifully appointed property. Great kitchen facilities.

Lift was not available. Fireplace was not operational

The penthouse was amazing had amazing views

In bedroom 2 with the king beds the one with tv, we found ants crawling when we woke up the third day before checkout

The penthouse is located on the opposite side of the bay in the peace and quiet, only a very short 5 min drive to the main streets Cafes, restaurant’s and shopping. The perfect location to relax and unwind with Exceptional views.

Very luxurious and well maintained. Loved the place so much, we will be back. Renae was very patient and helpful.

Nothing

the lift wasn't working

State of the art.

Dirty kitchen. Dirty glasses. Dirty cutlery, pans/pots and crockery. Disappointing because we had to wash so much before we could pour our first drink and take in the view and relax… Owners need new cleaners.

The house is superb! Spacious and very nice lake view! It is clean and comfortable. It's definitely the best house we have stayed in New Zealand.

The downstairs neighbour was quite hard to deal with! They accused us of causing a lift jam when the lift was already broken. They were quite aggressive and verbally attacked my wife, threatening us to pay for a technician call out fee. There was no sign in our room saying lift is out of order. So we suggest the host put a sign there if you don't want anyone to press the button. I just feel sorry for the host that this neighbourhood must have picked on fights often with guests.

Beautiful views, lots of space, great location.

The apartment was fabulous. We travelled as a party of 5 and there was plenety of room to relax. The views of the lake were spectacular and it was lovely to have the floor to ceiling windows.

Perfect. Love the deco, love the view,

Apartment was very good. Views were awsome. More spacious than we were expecting.

Location was quite far out of town so meant a lot of travel in the car over the weekend.

Beautiful place well priced

Central heating set too high and I was unable to adjust it

Fantastic location, it was a beautiful stay. Highly recommend.

everything. luxurious, fabulous view, clean, huge. had everything you could think of except a coffee machine

nothing. all great

Beautiful views, had everything that you could need

Stairs to the second floor apartment. Would have been better if it was clearly stated that there was no lift.

Location,comfort,style

Lift not working which we knew and showers need looking at, tend to spray everywhere, not good for owners

The size with the three bedrooms and two bathrooms was fantastic. The location and views were the best part. The garaging was excellent as being able to park our car indoors was so handy. Love the kitchen and spaciousness of the whole place!

Not really things I didn’t like as such but it would have been great to have the lift working as I didn’t feel my elderly father could visit due to the stairs. A paint would freshen it up a lot but otherwise it was an awesome place to stay and we would definitely stay there again.

Beautiful views and layout inside the penthouse. It was beautifully furnished, the views were stunning and one of the quietest spots I’ve ever stayed.

Access was a bit more complicated than necessary but I understand why they use a PIN code entry, perhaps a 4 digit one would be better. Not only did you have to have a key fob for access into the building you had to have a 9 digit pin to get into the apartment. I went out once and had left my phone behind, it was lucky that one person had stayed back and let me back in. You can adjust the internal heating of the apartment because it is pre set. It got very hot.

Great position stunning view

Nothing

The positives were that the view was lovely, the apartment was spacious, the kitchen was very well equipped, the location was handy. Dishwasher, washing machine and dryer available.

We were aware that the lift wasn't in use and the apartment is on the second floor but I struggled with a weak knee because there wasn't a rail on the staircase. There were glass panels which don't offer the security like a rail would. One bedroom had high windows which let in light, I felt it really needed a blind that could block out the light. The underfloor heating may be lovely mid winter but it was too hot for us and at night in the bedroom was far too hot. The heating controls are locked so we couldn't turn the heating off. The sofa's were not comfortable and there was an ant problem. Many dead ants on the floor when we arrived and we kept having to spray live ones throughout our stay. Due to the heat and not having decent sleeps we wouldn't choose to stay again.