Restaurant & Hotel Traumerei

全て、良かったです お料理もホテルのインテリアも、自分の好みに合っていたので、クラシカルなホテル好きにオススメします 以前から知っていたので、行けて良かった！ また泊まりに来ます 夕食のオマールエビを筆頭に、朝のクロワッサンまでお料理が美味しかったです

ありません

ご飯とスタッフオーナーが素晴らしい👍

De stille locatie van het hotel en in de kamer opgegeten ,met de zelf gekochte, sushi uit de supermarkt.

Eigenlijk alles. Het werd aangegeven als restaurant & hotel. Ik boekte last minute met die verstande dat ik daar in de avond gebruik kon maken van het restaurant. Het lag afgelegen, vandaar. In de, na betaald te hebben, bleek in de bevestigings mail al dat je dit 1dag van te voren moet aangeven. Je kan dan niet meer annuleren. Bij aankomst werd dan ook direct duidelijk gemaakt dat dit niet kon. Het restaurant serveerde wel een diner voor de gasten die dit wel hadden gedaan. Communicatie verliep erg moeizaam en tips waar je evt wel kon eten waren voor mij niet duidelijk. De kamer viel ook erg tegen. Er stond op de foto een sofa, maar die was er ook niet. Je zag wel de afdrukken op het tapijt waar die gestaan had.Je moest zoeken voor een ouderwets stroomaansluiting om je apparaten op te laden. Het ontbijt was een aanfluiting. Het werd afgelverd in de tuin en meer ook niet. De deuren van de serre gingen weer dicht ofwel; een barricade was opgeworpen. De inhoud van het ontbijt was 1 croissant, 1 chocolade croissant, 1 koffie, 1jus, 1harde boter ennn 1 koppie koffie met melk voor een weeshuis. Er was een Frans restaurant, dus het petit dejeuner was petiter als het maar kon zijn. 5 sterren onwaardig.

レストランのワインが豊富てフレンチも美味しい。オーナーも気さくな楽しい人です。

古いので仕方無いが…空調とかいまい

The hotel restaurant Traumerei is located in Hakuba, a mountain town. The location in May was just perfect, away from the hustle of larger cities, peaceful, and beautiful in springtime. The hotel is spacious and comfortable, and the staff was very attentive and helpful. We enjoyed breakfast under the trees, fine cuisine, and the hotel onsen! A big thank you to everyone at Traumerei, especially Yumiko, what made our stay so pleasant!

Everything was wonderful.

The private Onsen were great and always available. The staff were really helpful.

The carpets in the room were a little old and dirty. Donne options were limited.

The staff made the stay wonderful

A beautiful property. The staff were lovely & very attentive. The private onsen was a bonus.

An extra couple of pillows would’ve been great.

Very good location, private onsen available, which is great for after ride relaxing. Service is great and room was super comfortable.

We absolutely loved our stay here! The staff was lovely and attentive, the rooms were beautiful and comfortable, and the services such as breakfast in the room and the onsen were excellent! Dinner in the restaurant was worth every penny, truly it was so delicious. We would 100% recommend this accommodation!

Sehr Sympathisch man hat sich direkt wohl gefühlt

Es ist eher Kalt im Hotel, musste sehr viel anziehen

Everything!

Nothing

Really nice staff! Helped us a lot with the buses and arranging taxis.

We had a lovely stay at Traumerei, beautifully nestled in the heart of Hakuba. The magical snowy surroundings created a truly memorable experience. We especially enjoyed the daily French breakfasts and the relaxing onsen which were perfect after a day in the snow. The availability of laundry facilities and the attentive, helpful service made our stay very comfortable. Overall, everything met our expectations, and we would highly recommend Traumerei to anyone visiting Hakuba

The wifi could have been stronger

宿の雰囲気、外気浴天然温泉。

ディナーのフォアグラ、仔牛肉、パンの食材。デザート類を含めて古典的な味わい。 料金と見合うようにお願いします。

夕食が良かった ワインのおすすめが非常に良かった　自分で選んでいたら飲みすぎてしまったかも？

パンが非常においしかったが　朝食がさみしかった

食事とスタッフさんの対応😃

匂いが色々あって…しんどい‼️ 設備が古いのと汚れや清掃が十分でない…

朝も夜もご飯が美味しかったです！

夕食のフレンチが本格的なフレンチで素晴らしかった。パンも美味しくて、朝食も満足できた。地下の風呂も半露天になっていて気持ちが良かった。

階段が急で狭かったので、高齢の母親には上り下りが大変だった。

夕食、朝食のパンが美味しかった。 フレンチも本場のシェフの味付けという感じで良かった。

部屋の作り方や調度品がわヨーロッパ調で帰国感を味わえたが、床の段差が気になった。

Though is old facility but very clean with nice private onsen(need to pre-book for a 50 minute session) The food is also great!

Location and charm

Expected a ski lodge to have a fireplace in winter

what a lovely place. very pretty, great location. the service and staff there is wonderful bordering on magical. this was our first trip to Japan and we were so happy to have chosen hotel traumerie...

Very nice

Very good

- Lovely private onsen. - Comfortable room. - Beautifully decorated place. - Staff was helpful. - Location was good but you might need a car to get around. - Shuttle buses right in front of the hotel for skiiers.

- Breakfast was merely bread, juices and coffee. - The room could get really cold at night during winter.

Staff, breakfast of freshly baked pastries and coffee and 9 course dinners

Lobby area could be cosier- maybe put rugs down

clean and quiet.

old facilities, too simple breakfast,

The service from the staff is exceptional. They don’t speak fluent English but they will do everything they can to accommodate you. I can see snowfields from my room, making breakfast extra special with a relaxing view. They have drying room for skis that are accessible from the side of the hotel. The cherry on top was access to onsen - the best way to relax after a long day of skiing. There are shuttle busses that will take you directly to Iwatake, Happo, and Hakuba47/Goryu as well.

The bed can be softer but I slept through the night just fine during my stays!

Friendly and helpful staff, included time in onsen, amenities, immediate access to shuttle bus for snowboarding

No access to microwave for food

Unforgettable Stay in Hakuba! From the moment we arrived, the service was absolutely fantastic. Every staff member went above and beyond to ensure our stay was seamless and enjoyable. The daily morning breakfasts delivered to our room were truly a treat—delicious, beautifully presented, and the perfect way to start each day before heading out to explore Hakuba. Without a doubt, this is the best spot to stay in Hakuba. The room was fantastic. I stay at about 20 hotels every year around the world and this is the first hotel I’ve stopped to write a review since the service was so fantastic. We stayed here for 4 days skiing around the local area. I would 100% recommend this place to family and friends!

Everything really was great.

Good location that the shuttle bus is front of the hotel Good private onsen, so lovely for customer after intense ski! Spacial room!

Ski resorts shuttle bus stop is right outside the hotel.

It is a beautiful classic building with nice surroundings but it is a very old property. Carpet is faded and only provides one small flat feather pillow. Breakfast is expensive ¥2,000 with croissants 🥐 milk, and coffee served in the room. Private Onsen at basement is creepy.

Great location bus stop right outside. . Great onsen. Very helpful staff.

Bathroom- damp smell and water leak. 730 breakfast tight for 8am bus. It would be great to have 7 or 715 breakfast option.

Beautiful French themed chateau, looked like a fairytale on the outside. Conveniently located bus stop that takes you to all the major Hakuba resorts for snow activities. Biiiig bathroom and two lovely private onsens in the basement you can book for an hour each evening with the front desk. Staff were attentive and helpful with deliveries of our snow gear. There’s a heated equipment room in the basement also with quick access to the outside for getting ready in the morning. Pricey French restaurant on premises with a bar and breakfast service options that we did not partake in. Parking out front of the hotel.

Byzantine maze path of getting to the rooms by going up stairs then down again. Beds were super hard compared to other firm beds I’ve slept in Japan and the sheets were very rough texture. Also the WiFi was unfortunately terribly inconsistent the entire time we were there. Even if you had a strong signal, the quality of the connection was barely usable to do basic web browsing or text. Don’t count on it for video calls. Inconvenient to get to and from the Hakuba Bus Terminal without prebooking a taxi or waiting a very long time for the V2 bus you have to walk to in Echoland that’s busy taking skiers/snowboarders to the resorts because they don’t have a ride service.

I liked the location of the hotel, it is close to Echoland and the eateries there. There was also a hotel shuttle that you could negotiate to pick-up and drop off at the local bus station, and if you miss the city shuttle to the slopes the staff will take you there (Hakuba Goryu or Happo One). From the exterior, the hotel is also very stately.

The suite was large in square feet but not all that functional. The lounge area has a tv but it is arranged in a funky manner that doesn't inspire relaxation and the only seating present are upright chairs. The mattresses were very hard and lumpy in some spots, I had to fold the comforters in half to use as a soft pallet to find comfort while sleeping. The bathroom is generally fine, but does hold on to moisture and the presence of mold in corners and on the ceiling was evident. The breakfast is very basic and does not change. You have either coffee or tea, milk, 2 pieces of bread, a pastry, and a very small portion of fruit. I was hungry after each breakfast. Finally, the staff was very nice and accommodating but there was a language barrier with very limited English being spoken. It wasn't make or break, but just something to be aware of before you get ready to ask for recommendations or answers relating to your stay.

Breakfast was great, staff were courteous, and private onsen was fantastic. Shuttle car was provided, just had to call the hotel when arrived at the station.

No lift so luggage had to be carried up the stair to the first floor. Most of the surrounding restaurants required reservation but there was a 7-Eleven and a few food trucks in the nearby area.

Great breakfast each day. Great accommodation!

Breakfast in the room was fantastic. The hotel was beautiful, amazing aesthetic and very comfortable. The staff were super friendly and very helpful. Private onsen was incredible after long days on the slopes.

The only very small complaint I had is that the pillows were quite thin and a bit too soft. Otherwise, Traumerei is amazing and I would recommend.

* The host was extremely helpful * They, probably, have the best onsen

* slow WiFi * unbelievably overpriced dinner * no outlet sockets near the bed * poor breakfast * no proper ventilation (apart from windows of course), CO2 levels were high (around 2000) * tiny bathroom

Everything was perfect

Everything about the stay was amazing! The hotel is super cozy with a traditional feel. The staff were AMAZING and made the whole holiday. They helped us with everything from hiring snow gear, transport and restaurant recommendations. They even gave us a ride into town a few times!!!

Nothing, everything was brilliant :)

The hotel is super cozy, great amenities, and rooms were extremely spacious.

The location, staff & the owner were all fantastic! We had a wonderful time there, we only wish we could have stayed longer.

A magnificent quaint old style hotel with private onsen & exceptional private restaurant with french chef. Food, hotel & care from owner and staff was brilliant

I like it just the way it is. Quaint, old fashioned charm.

The staff and rooms were flawless. The accommodation had everything we needed. The bus stop was literally out the front. Breakfast of incredible French pastries and coffee was a great way to start the day. The meal at the French restaurant at the hotel was a highlight of our trip.

Excellent services including friendly staff, private family onsen facility, delicious French breakfast and dinner included in the half-board arrangement. Free shuttle bus service by nearby Hakuba ski resort area. Highly recommended and good value for money. May visit again next time for ski trip.

The staff and owner were amazing. Lovely and very helpful.

食事、美味しかった！ これまで食べたことのないフランス料理。 ホント‼️美味しかった。

雰囲気が最高！ 海外のホテルに行ったような感じが楽しめます。

歴史ある施設に必要最低限の手を加え、現代に合う居心地の良い空間を提供されていて、そのサービスと配慮は圧巻でした。ホテルの敷地に入った瞬間から異次元の夢のような時間を過ごすことが出来ました。まさにオーベルジュでした。

We loved our stay at Traumerei! The staff were so hospitable and helpful from the moment we arrived until we left. Our days started with a lovely breakfast delivered to our room and ended with a phenomenal seven course dinner in the restaurant downstairs. We were truly blown away with our stay at Traumerei, we will definitely be back!

Amazing service! Fantastic host, looked after us from start to finish.

食事メニュー種類と質が価格に見合わない Wifiが非常に遅い