Animal Ocean New Office
Animal Ocean New Office, Victoria Avenue, Cape Town Ward 74, Hout Bay, 7872, South Africa- Attraction
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Seaside Charm and Cape Hospitality
Comfortable Accommodation Options: Brightwater Lodge offers a variety of well-furnished guest rooms and a convenient self-catering apartment, ensuring a comfortable stay for every guest.
Relaxation and Wellness: Guests can unwind in the spacious guest lounge, enjoy mountain views from the apartment balcony, and indulge in rejuvenating Hydro Ozone Spa therapy treatments.
Delightful Dining and Leisure: Start your day with a delicious breakfast in the sunny corner or cook your own meals in the fully equipped kitchen. Enjoy a cozy evening by the fireplace or make use of the barbecue facilities in the garden for a perfect day's end.
Experience the best of Hout Bay at Brightwater Lodge - Book your stay now!
Check-in from
02:00 PM
Check-out by
10:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
30 sqm
In-room amenities
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
3 Twin bed (90-130 cm wide)
Room details
25 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
18 sqm
In-room amenities
Sleeps
Up to 4 guests
2 adults · 3 children
Beds
Queen bed (151-180 cm wide)
Room details
50 sqm
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
15 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Lovely place! Lovely staff! I would recommended :)
Nothing
Die Vermieterin war sehr freundlich und hilfsbereit.
Es gab, anders erwartet, kein Frühstück
L'accueil et le personnel La propreté
Entering the room, I wanted to book in for a week – it was just so homely! Bathroom has a ... bath! (And shower, but I loved the bath.) Staff was friendly and professional, and well informed. Good communication!
Only thing I would change is allow access to more fresh air. There is ons tiny window that can open, and then the one above the bath. Having said that, never at any moment was the air in the room stuffy. It's just me: I like – disproportionally unreasonable – loads of fresh air; even in the midst of winter.
Clean
Nothing
Nice and clean
Nothing
Bright clean and comfortable
Nothing!
Loved the location and the staff are super friendly. 10/10 would recommend for anyone to come stay at Brightwater Lodge. Very good value for money considering the included brekkie and location!
Suited our need for a simple evenings accommodation
Nothing to dislike
Great location
Nothing really, just missed out on a room with an ocean view because of the storm. Kudos to the team.
PLEASE INSTORE TV CHANNELS NOT YUTUBE
Location was good.
It's just a room with an ensuite bathroom and the mosquitoes were terrible. It's not self catering. Was expensive for what you get.
Kleine familiäre Unterkunft. Alex ist sehr hilfsbereit und nett. Lage für Ausflüge gut und augenscheinlich sicher.
Nachrüstung einer Klimaanlage wäre empfehlenswert. Bad kommt langsam in die Jahre.
Goede locatie in het centrum van Houtbaai dicht bij winkels. Zeer vriendelijke ontvangst. Zeer ruime kamers.
Its location , ambiance and helpfulness of owner and staff.
Nothig, would recommend to anyone.
It was very clean, and a convenient location. However the downside was access, via a narrow staircase to the upper floor rooms, was very difficult with suitcases.
The narrow upper floor staircase.
Netheid en locatie. De locatie is een goede uitvalsbasis naar zowel cape Point als kaapstad. Je bent vanaf hier in een paar minuten loopafstand op het strand en er zijn diverse restaurants op loopafstand. Wij zijn meerdere dagen verbleven en beviel ons goed!
Er is geen airco in de kamer dus als het buiten warmer is , is dat het binnen ook. Wel is er een ventilator.
I had a very negative experience with this accommodation and would not recommend it to anyone. I booked and paid for a luxury room at a specific price. However, when I arrived, the luxury room was not available and the situation could not be resolved at the time. I was kept waiting until 6:00 PM and was eventually given a standard room instead, without any price reduction, compensation, or apology for the inconvenience. Additionally, despite having already paid through Booking, the property owner forced me to pay again outside the platform. I was threatened that if I did not make this extra payment, he would come to my room during the night, remove my belongings, and evict me. This situation was extremely distressing and unacceptable. The host showed no willingness to resolve the issue and appeared only interested in collecting payment, while behaving in an intimidating and aggressive manner toward guests. Overall, this was a very unpleasant and stressful experience.
Nettes Personal. Sehr gute Lage. Einige Restaurants fußläufig zu erreichen.
Nicht so angenehm war, dass das Frühstück in einem kleinen Restaurant in der Nähe bestellt werden konnte. Es gab jedoch eine eigene Karte mit nur geringer Auswahl.
Wonderful staff. Close to harbour and beach. Good price.
Car parks in road
Eine völlig ausreichende schöne Unterkunft in guter ruhiger Lage . Die Lage ist perfekt für alle Ausflüge in dieser Gegend. Das Frühstück gibt es nicht in der Unterkunft sondern eine Ecke weiter im Pelikan Cafe... Frühstück war auch gut aber die Lage nicht zum Verweilen. Trotzdem würde ich wieder kommen.
Great location, laid back atmosphere.
Great view from my apartment!
A friend who lives nearby recommended this bed and breakfast to me; he’s sent guests there quite often. The lodge is really laid-back; breakfast is included, and the beach, town, shops, and restaurants are all within walking distance. Lilly is a wonderful host; she takes the time to look after her guests and has plenty of great advice.
I would have liked to have had air conditioning, but unfortunately there wasn't any. But there were good fans.
Sehr freundliche Mitarbeiter, leckeres Frühstück im nahegelegene Bistro
Es war ein gutes Zimmer für eine Durchreise. Der gemeinsame Aufenthaltsraum in der Lobby ist total nett und man kann auch draußen sitzen. Frühstück ist in unmittelbarer Nähe, gegenüberliegende Straße, in einem kleinen Bistro, total lecker.
Leider keine Klimaanlage!!!!! Das war sehr schade!!! Fast unerträglich.
Расположение, размер номера.
В раковине раздельные краны горячей и холодной воды( крайне не удобно), даже в Англии этого почти нигде не осталось. Дух тоже достаточно своеобразно организован, не всем будет удобно им пользоваться. В комнате над дверь, под потолком окно, без штор, соответственно поспать долго не получается. Рекомендую не более одной ночи.
I have stayed here before, it is a great location, close to the beach and restaurants in Hout Bay.
Der Aufenthaltsraum, Kühlschrank, Kaffe zur Selbstbedienung. Lilli die Hausdame. Alex für schriftlichen Kontakt sehr schnell und hilfreich! Gut gesichert, einfach, familiär.
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Gute Lage. Frühstück kann zum Festpreis im gegenüberliegenden Cafe eingenommen werden.
Nur Queen Size Betten. Verkehrslärm und aktuell noch Baustellenlärm. Frühstück wird keines mehr angeboten.
Das helle lichtdurchflutete Zimmer und der Garten waren sehr schön.Frühstück wurde in der coolen Bar serviert.
The staff were very friendly, helpful and the service was exceptional. They went out of their way to help us.
It was just what we needed for a night prior to going to the dentist.
Location was good. Lily who does EVERYTHING was lovely but over worked doing the job of 3 people.
Owner was overseas. Often no signal with tv Cistern burst on day 3 therefore no hot water for 6 days until new one installed. No provision for maintenance in place . Property requires a facelift - reception area good but remainder quite shabby.
The location and the breakfast. It was a little noisy but to be expected as it is situated on the Main Road. We will definitely be using the accommodation again on our annual holiday to visit family.
The stairs!
The Pelican is always a great place for breakfast !
All good
A Houtbay, cette maison est magnifique, les chambres sont joliment décorées et confortables. Je recommande cet emplacement !
La ubicación es muy buena. Es un lugar amplio y cuenta con todo lo que necesitas para tu estadía. Es un lugar silencioso, perfecto para descansar.
Todo está ok.
The wonderful Lily and walking distance to shops, eateries, beach & harbour.
You do get what you pay for, and the property needs renovated, but being allocated a dark, ground floor room with no balcony/outlook on check-in, rather than the upstairs much superior room we had booked many months prior was a disappointment. We think the owner had double booked the room but blamed ‘Booking.Com’ for the room allocation… First time we’ve been spun that yarn in 15 years of bookings with them! The situation was rectified by Lily, head of housekeeping taking action & contacting the owner, Alex. What a kind and beautiful lady! The owner, should certainly take notice of how to deal with and speak to his customers from Lily, and even put her in charge of the booking system for you.
Great location. Close to coffee shops, etc. Lovely outdoor space. Spacious apartment. Thanks for the mosquito repellent! 🙂 Felt safe. No car but there were parking spaces.
Close to sea and local shops Spacious first floor apartment with views to the mount ants
Perfect in every way
The host was extremely friendly and accommodating. Breakfast was amazing. Overall, just great value for money.
The room
Everything was great
The guesthouse is located in a quiet area of Hout Bay. To go Hout Bay Habour market you need a car, but there are some restaurants near the guesthouse in walking distance. The good breakfast is served in a nice little Cafe across the street. The room was very well sized and comfortable and the entire house has a beautiful architecture.
It was a bit difficult to find the entrance and the parking spots as there was no sign or we did not see it.
Alex and team were so accommodating. We dropped bags early and went out and about. Alex met us with tips about the area. Rooms clean and bright and the B&B was so central which was really handy to walk to the beach, shops etc. we will definitely come back - well priced and worth it.
Very good breakfast
Ventilation in the room and bathroom
Ich war in dem Self-Catering-Appartment untergebracht mit zwei Zimmern (Wohnküche und Schlafzimmer). Hierzu gehört eine eigene Terrasse mit Blick auf die Berge und das Meer. Das Apartment war zweckmäßig ausgestattet. Gute und neue Matratze.
Location and spacious room!
Die Unterkunft war ständig erreichbar, es ist immer jemand da. Das kleine Frühstück Ist direkt Gegenüber und hat sehr leckeres Frühstück Die Betten sind sehr voll komfortabel, und das ist ein angenehmes Klima im Zimmer, durch die Möglichkeit des querlüftens.
Close to all all amenities
Like everything
Wonderful place and host!
Everything was perfect. Alex the owner was friendly, welcoming and great with my children. I can highly recommend this Hout Bay gem.
Sehr helle Zimmer. Neuwertige Matratze. Sehr freundlicher Besitzer. 2 Minuten zum Supermarkt. Diverse Restaurants in der Umgebung. Ruhige Lage.
My 2nd time staying at this beautiful quiet neat accommodation, large rooms with comfortable beds, parking, perfect location close to super market SPAR, KFC, Pubs & lovely eating places, walking distance to the beach, just a wonderful stay overall
None
Prima
Alles prima
Well situated
No atmosphere or facilities and my room had no balcony I felt a little locked up.
Staff were lovely, super helpful and accommodating.
Gar nichts. War ebenerdig und vom gemeinschaftlichen garten komplett einsichtig, zur strasse hin auf eine mauer zur aussicht. Extrem dunkel. Um privatsphäre zu haben musste man die vorhänge zuziehen und bei neonlich sich aufhalten. Bin nach 1 tag abgereist und bekam nur als antwort: ich bekomme sicher kein geld zurück für die restlichen 4 nächte. Sehr entzäuschende erfahrung. Alles sehr schmutzig, viele Insekten und Insektenfallen mit sehr unangenehmem geruch unterm sofa und bett. Badezimmer schmutzig und genter liess sich nicht schliessen.
Fair value. You get what you pay for.
No Airconditioning in Apartment which gets direct sunlight / heat. Some appliances very old. Mosquito’s bothered my kids in the back rooms.
Vriendelijke gastvrouw Schoon
Lawaaierige locatie, tegenover KFC. Ontbijt niet in het gebouw Matig ontbijt, slechts 1 keuze inbegrepen, als je 2 dingen at, betalen Ontbijtlocatie onrustig en niet verzorgd. Gedateerde B &B m.b.t. inrichting.
Central Spacious Helpfull staff
Excellent location. Close to the beach, shops, restaurants and Chapmans Peak for a run or hike. The staff were very friendly and helpful.
Everything
Parking
Charmante Unterkunft, sehr sauber, super nettes Team, gute Lage zu Bars, Restaurants und Supermarkt in Hout Bay Downtown
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.31/10General sentiment indicates clean and tidy accommodations.
Service
9.08/10Consistent praise for friendly and accommodating staff.
Location
8.62/10Close to beach and central areas, positive comments throughout reviews.
Room Quality
8.17/10Some issues with comfort and noise, noted room quality positively.
Amenities
8.7/10Good amenities with a few notable mentions for common areas.
Value for Money
8.46/10General value described as good, particularly given the pricing.
Food and Beverage
8.61/10Breakfast consistently highlighted as very good.
Overall Experience
8.88/10Overall sentiment is very positive, with many planning return visits.