At Heritage House

Location

Room inside was okay, but it's in a house and you can hear the other guests talking on a whole way and everytime their door opens you lose all your sleep. Breakfast was okay.

Perfect location a block from the main street and local restaurants. Nice accommodation with everything needed for our stay.

Friendly and informative communication at all times. Pleasant room and location. Will come back.

Staff very helpful. Nice large room. Guide and Host extremely accommodating and professional. Meals cooked and provided on the safari were amazing. First time in SA and was the last event on our trip so very memorable, and would love to return.

Only stayed one night and can't think of any negatives. Some cheeky monkey pinched one of the groups drink cartons during the safari which was more amusing than annoying.

C'était parfait ! Nous avons été reçu le soir à notre arrivée de Durban et nous nous y sommes tout de suite bien senti. Durant nos 3 jours, nous avons pu profiter de la gentillesse du personnel et de la situation idéale de l'hébergement. Tout le monde était très attentionné et nous avons grandement apprécié la proximité de la gérante

Beautiful place, clean and a comfortable bed. We enjoyed breakfast. Great location 😀 Benita is a great host.

Nothing

We really enjoyed our stay at Heritage House, peaceful location but just a short walk to the main street with cafes etc Bonita was friendly and welcoming with lots of good advice about what to do. We enjoyed the safari to Hluhluwe and the river cruise. Amazing to see the hippos and wart hogs around the town, and the whole environment seemed very safe

Nothing to note

Bonita was brilliant!!! She went beyond her duty. Organized us a bottle of wine and a cooler box incl. glasses without any hassles. The breakfast was very nice especially the freshly prepared fruit salad! Very nice environment. Nothing was too much

The staff were nice, friendly and helpful. They even helped with booking day tours.

Ocean View

There is no security at night.

Wonderful boutique B&B in the heart of St Lucia. Rooms are very well appointed, modern and comfortable. Had all the amenities plus more. Lovely little touches throughout the place, complimentary water, sherry, snacks etc. Parking on site. Wonderful plated breakfast, made to order; great idea as it avoids the inevitable food wastage from a buffet. Bonita is a fabulous host and so attentive, kind and helpful. Highly recomment @ Heritage House!!

Bonita was an exceptional host! Extremely helpful with good advice on what to do in and around St Lucia. Attention to detail on every point. Definitely will be back

Difficult to find fault with anything

The host Bonita was incredibly welcoming and flexible in her approach. We arrived late and sprung a packed breakfast idea on her and she rose to the occasion providing us with more than we expected. We were there to find a rare vagrant bird so we really appreciated her adaptability.

a lovely stay and I felt super welcomed and looked after

The breakfast was very limited ordered an omelet got egg and cheese

The aim is to make money instead of comfort rooms are too close to each other noise Is just inevitable, no parking, pool is as good as being called a tub. Reprimand for allowing an extra guest to our explanation we were highly intoxicated driving 30km would’ve been dangerous and this was done infront of Staff members I didn’t appreciate that, complaints about sound when we were talking and that’s all thanks to Cramed rooms you could even hear what the next room was watching. Then being told to be considerate when the establishment wasn’t considerate stuffing guests like sardines

The host, Bonita, was just so friendly and helpful! The place is a little heaven.

The location was excellent as it was only a short walk into Town. Bonita and all the staff were extremely pleasant and everything was done efficiently and with a smile on their faces. Nothing was too much trouble for them. Very happy with all aspects of our stay at Heritage House

Great Service. Bonita was a great host for everything.

Room 4 is a little big noise in the morning, but nothing dramatic

The facilities were excellent, the breakfast was excellent and the host was most welcoming and accommodating. She went out of her way to make our stay the perfect one with suggestions for places to go for sundowners and meals, where to see hippos, where to snorkel etc. Loved our stay here

Owner , Bonita was very helpful as we were arriving late after a long road trip.. Made it easy to find & make ourselves vomfortable. Room very spacious & well appointed with lounge area too. would have liked to stay longer .

it was all fine. excellent breakfast too.

Bonita helped us very efficiently with our excursion to the lake ( pity this excursion is not advisable anymore ) and laundry service. Thumbs up!

Nobody at the door at 17:00, have to wait like 10 minutes for beeing received

The bathroom was lovely and spacious. Since we were travelling with our 2 year old twins this really helped. The room was a pretty decent size also allowing them enough space to play around. There was also a little patio for the kids to play around and for the adults to have their morning tea/coffee. The house was situated within walking distance to restaurants. There is a bush pig that has made the front garden his sleeping spot. This may spook some people but we found it exciting to see him in the afternoons. The staff on the premises were very helpful and give you enough privacy.

The room did not have a bar fridge. This wasn't a train smash since there was a communal fridge in the kitchen but when you are travelling with kids it is a nice to have. It is my fault though as I did not check this before booking. The breakfast was a plated one. It would have been nice to have a buffet instead of a plated breakfast as it becomes boring having the same thing every morning but I can understand that it would be more economical for the venue to do plated. It would also be nice if they included a chicken option on their breakfast menu for those that do not eat pork.

The breakfast was freshly prepared according to preference. Bonita and her team were hospitable, friendly and extremely helpful. Bonita helped book our tours and offered valuable information on restaurants etc. to enhance our stay. The guesthouse is extremely clean and comfortable; attention to details is amazing. Will definitely return.

The location is best. I booked in a cottage, so I had a very peaceful stay.

Visit it quite regularly, lovely place and in a perfect position -very comfortable

Cleanliness,peace of mind and safety and the host Bonita was exceptional her planning and suggestion during our trip was very helpful

Bonita is a great host. The guesthouse is beautiful and well located. We will absolutely come back. Breakfast was amazing too. Tell Bonita what you want, and she will arrange everything. The hippo boats are within walking distance. For the other tours they will pick you up right at their door.

What a charming place to stay while in St Lucia! We felt really welcomed and cared! Got lots of good recommendations for the area and for our trip. The room is super clean and comfortable, the bed is amazing and the shower has a strong stream of hot water. Breakfast was delicious by the beautiful garden and you can see cute monkeys while eating. We strongly recommend this place and would be happy to be back on our next visit.

We had the separate room near the pool. It was lovely and spacious, with a very comfortable bed and easy chairs, and plus lots of cupboard space with shelves. Our large covered verandah was a real bonus and lovely to sit and relax there. Bonita and her team were all very welcoming and helpful, and breakfasts very good. The date cookies in reception are a lovely touch. And very easy to book any tours and activities. Thank you for a lovely stay, Bonita !

The house is great, breakfast as well, homemade muffins heavenly and the complete team is 200% dedicated to give the guests a fantastic time! Thank you Bonita, Zamele and team!

Clean and very quite for relaxing

Nothing

lovely and caring staff, clean room and a comfy bed; we arrived at 10.30 am and could check-in 😊. Really not self-evident. Situated close to the centre but quiet and safe. And last not least: a good loadshedding-management. Thanks so much to all!

nothing

Everything

Beautiful Guesthouse right in the heart of Saint Lucia but secluded and very quiet. We stayed for 3 nights in the big room, number 5, which is external to the main house. Very spacious with a sitting area, a king size bed and an excellent shower. The room has it's own private balcony next to the (small) pool. Guests have access to the main house with all amenities included 24/7 - coffee/tea, fruit, cookies and even free bottled water at all times. Everything is modern, stylish, sparkling clean. Staff very nice and above all Thea who runs the place is exceptionally kind and helpful. Very highly recommended.

The food and comfort was amazing! Loved the place! The ladies that make the breakfast in the morning made the best omelet I have ever tasted.

there is not enough parking for guests. Someone would likely be parked in, or in our case, we had to park on the pavement away from the accommodation, which is not ideal.

Brilliant location, one street and very short walk to the main high street and hub of everything. Extremely clean and the beds were super comfortable. Staff were really friendly and very helpful

Spotless , comfortable, pleasantvstaff and good breakfast. Well placed for getting into the town

No problems tomreport

The location was perfect. Quiet and peaceful place yet so close to shops and restaurants. The room was very spacious and tidy, with a very comfortable bed. We had everything we needed and more. Upon request, we've been given a take-away breakfast and all superb help with the tours. Even load shedding didn't disturb our stay due to generators providing the emergency light when required.

Only once we spotted a group of ants around the toilet, but they were cleared out.

It was centrally located to the Main Street where all the restaurants are located. The area was quite and peaceful. The bed was comfortable and the room was very well kept. Thea the manager went above and beyond to make our stay memorable. She managed to organise all our tours while we were on route.

The room, reception, and the location

Monkeys

hospitality,cleanliness ,friendly staff

outside parking

The location of @ Heritage House is fantastic, off the main road and 2 mins walk from all the restaurants.

Nothing

Breakfast was superb. Location was easy to find and the maps that Thea gave us made it easy for us to move around

I liked everything about the place

Just about everything....

That I could only stay one night....sad

such a lovely staff, great tours. everything was excellent!!

nothing

Bathroom facilities were good, room was clean, very friendly host, good breakfast

Twin room, but beds were rather small for adults. Property was subject to electricity load shedding during our stay and did not have a back up generator to sustain supply during this period, although battery powered fan device was provided it ran out of juice before electricity supply resumed.

friendly, helpful manager and staff. great location , just around the corner to main shops and restaurants. lovely breakfast and massive room with very comfortable bed . enjoyed swimming in the pool every day . air con , generator if needed re load shedding . definitely recommend this Guest House .

no , everything was fine .

The swimming pool was not clean

Best host of all of our stay in South Africa. Caring and professional. Good breakfast. Great location.

Nothing g really bad to say. The issues we had were fixed immediately

location

small rooms

Very clean. The manager Thea is very helpful and pleasant.

Our stay here was wonderful, on arrival we were given a welcome drink and cakes. Our room was very comfortable with everything we needed and a large bathroom. Thea, the manager, went out of her way to help us find accommodation in Cape Town after our travel plans had to be changed. A great stay in a great hotel, coupled with a safari and hippo boat trip with Heritage Tours, it doesn't get better than this.

Lovely guest house just off the Main Street. Bianca was a delightful host and made us feel very welcome. We had the garden room which is very spacious and had a lovely private terraced area outside. Breakfast was excellent and there was lots of water and soft drinks that were complimentary. The honesty bar was well stocked and very reasonably priced. We will definitely stay there again

A great guesthouse close to the centre of town, with good restaurants within walking distance. Thea the hostess was great and full of good suggestions on sights to see and local interests. Breakfast fare was great as well and the room/bed very comfortable. Highly recommended if you're looking for a base for your exploration of the St Lucia Estuary.

Great B&B, well organized safari tours, professional staff. Would stay again.