Smile Hotel Cheras Sri Permaisuri vs Similar Hotels

Rooms reported as small and issues with air conditioning.

Rooms comfortable, but some reported noise issues.

Some rooms were clean and comfortable, but some guests faced issues with maintenance.

Rooms were smelly and poorly maintained; hard mattress led to discomfort.

Reported issues with dirty towels and lack of proper cleanliness in the room.

Rooms are clean, but there were complaints about the bed not being clean.

Some reviews noted dirty cabinets and maintenance issues.

Persistent unpleasant smell and visible stains; significant room maintenance issues.

Convenient location near shops and restaurants.

Fantastic location with nearby facilities and a great view.

Strategically located with convenient access to nearby food options.

Convenient for attractions and public transport.

Friendly staff mentioned in multiple reviews.

Standard quality for this hotel tier; some issues with described amenities.

Staff were noted as friendly and helpful, particularly Mr. Abdullah and Mr. Deen.

Some positive feedback on service, but poor attitude from staff noted.

Nearby dining options were positively highlighted.

Breakfast options limited and some complaints about kitchen amenities.

Limited food options were mentioned; some guests found it satisfactory.

Food quality noted positively; location near eateries enhances options.

Limited amenities like no iron and problems with water pressure.

Facilities like the pool and game room were appreciated, but there were some complaints about missing amenities.

Amenities like the swimming pool were enjoyed, but limited food options were noted.

Basic amenities lacking; issues with room supplies.

Considered worth the money for short stays.

Buffet value was noted, but could be improved.

Overall value perception fluctuated with some guests feeling underwhelmed.

Perceived low value based on amenities and room quality.