Casa Santa Lucia

Great Secure Location. Staff very friendly and helpful. Wonderful breakfast.

Rooms are a bit smaller than I imagined.

Property near centro and the main and easy reachable

Nice traditional Mexican type rooms

Nos atendieron muy bien. Las decoraciones y las plantas son bellísimas y bien cuidadas. Espacio tradicional de buen gusto. Reservamos una habitación con dos camas sencillas, pero como era pequeña, la cambiamos por una más grande y estuvimos muy cómodos.

la posizione

Forse un po' sopravvalutato.

Super stijlvol. Top ontbijt

Geen airco. Omdat er geen ramen naar buiten zijn is het muf en warm

Convenient and quiet

Nothing

Muy buen desayuno, buenas porciones.

Nada nos disgustó

Breakfast was excellent. The location is great and the property is very quiet.

The lighting in the bathroom is very poor-impossible to put on makeup. The front door is always locked and the bell is difficult to hear. At times we had to beat on the door.

Beautiful place! The breakfast is very good. The staff are lovely and helpful. Would recommend!

L'établissement était bien situé, très beau niveau décoration/aménagement, le personnel aimable et le petit-déjeuner copieux et savoureux.

מלון טוב במרכז סן קריסטובל, מעוצב מאוד יפה, חדרים גדולים,,ארוחות בוקר טובות מאוד, נקי, יש חימום וכספת, מיטה נוחה. באזור מלא מסעדות וברים. צוות מעולה.

היו בעיות עם מים חמים שתוקנו מהר, אין מעלית אבל הצוות דואג לעלות את המזוודות . יש חלון בחדר שלא נפתח כך שהחדר למעשה לא מתאוורר. אין מקרר, אבל אפר להשתמש במקרר שבמטבח.

The charisma of people. The beautiful decor

One room was noisy

Piękne wnętrza, miła obsługa. Bardzo dobre miejsce do zwiedzania miasta i okolic.

The hotel is in a great location, walking distance to most things. The staff at the hotel were all very friendly and helpful. Breakfast was delicious and an ice perk to start the day. The decor, each room having a theme associated with different regions of Chiapas, are very well decorated and designed.

The rooms are all off of the central courtyard, so it can be noisy if you are in a room on the ground floor. My first night there, there were guests sitting in the common area that stayed up late talking loudly, and the small space between room and common area made for a sleepless night. Also the ground floor rooms on the street side are very noisy from traffic early in the morning. While the hotel is rated as five stars, the rooms could use a little love. The walls are scuffed from suitcases, and the wear and tear from guests os evident.

The love and care that was taken to make this a truly traditional boutique Mexican Hotel.

That didn’t exist.

El personal es extraordinariamente amable, todo excelente

Desde el primer momento al entrar al hotel, todo fue un mundo de detalles, el personal, Daniel una finísima persona que todo el tiempo estaba pendiente de nuestras necesidades y preguntas. La habitación muy agradable y comoda. Los sitios al rededor de las habitaciones muy agradables para quedarse a leer o descansar. Un ambiente muy tranquilo. El desayuno espectacular. Lo recomiendo al 100%!!

Se podría mejorar un poco la iluminación del cuarto, o por lo menos del área de baño.

Emplacement Personnel Service Propreté Petits déjeuners y compris desayuno box pour une excursion partant à 4h du matin

Bruit de chantier lié à des travaux de voisinage dès 7 heures du matin

Chambre très confortable et cosy Personnel adorable, attentif et discret nous avons pu attendre dans leur salon à l’accueil l’heure de notre départ nocturne en bus en feuilletant de beaux livres sur la région Petit déjeuner compris , délicieux , varié à la carte dans le patio très agréable avec de beaux objets Très bien situé dans une rue calme à 5mn du Centre

Le paiement en carte de crédit génère un supplément de 4% par rapport au prix annoncé qui est déjà élevé

Wonderful stay! The hotel is gorgeous and conveniently located close to downtown. The rooms are beautifully decorated with local art and the staff’s attention was lovely. My husband and I went for our honeymoon and the staff’s attention to the detail in making our stay extra special was beyond. Thank you so much ! Specially to Daniel and Marco for being so kind at all times! They even decorated our suite upon arrival !

Nothing bad to say - my stay was fantastic.

The hotel is small and quaint in a quiet location. My room was very comfortable. Breakfast was lovely served in the covered courtyard by Daniel who was very helpful throughout. It was cold in the mornings and evenings when I was at San Cris so one needs to wrap up for breakfast.

es un buen hotel y muy bien ubicado en la zona centro de la ciudad

Prachtig huis in het centrum De kamers zijn mooi ingericht en comfortabel De binnentuin is zeer mooi

Het ontbijt was basic Geen verse melk of brood

Choosing accommodation can be tricky, but Casa Santa Lucia was exactly as shown in the photos and description. Beautiful furniture and local crafts decorate the entire place. The bedroom was very comfortable, the water was hot, and breakfast was plentiful and fresh with lovely coffee. The Wi-Fi worked great, staff very helpful and the accommodation was spotless.

Hotel di piccole dimensioni con camere molto curate. Buona colazione in un bell'ambiente

Niente

The Casa Santa Lucia is our favorite place to stay in San Cris! The rooms are beautifully appointed and comfortable. The staff are very friendly and helpful and breakfast is delicious! The location is perfect, walking distance from many restaurants, coffee shops, and stores.

N/A

Staff super professionale, disponibile e gentilissimo. Hotel molto caratteristico e vicino al centro. Colazione buona.

Always clean, good breakfast, close to the historic center.

Everyone was so nice and helpful. My partner was sick for a day and they provided food to our room. They were so kind.

The only thing was that we book a room where the photos included a fireplace but we received one with electric heaters. It was great anyway. I suppose they gave the room to someone that arrived before us.

Struttura tipica e meraviglia nel centro di San Cristòbal. Assolutamente consigliato.

Tutto

Nulla

Beautiful property. Friendly staff. Nice smoking area.

It was cold and we required an extra heater as the room has no heater. Lovely fireplace provided but not enough firewood for the cold.

Piccolo hotel a due passi dal centro di San Cristobal. Colazione eccezionale e personale sempre gentile ed impeccabile!

Edificio, personal, ubicación

La cama es estrecha. Podría ser más ancha, dado que la habitación era muy grande.

Struttura magnifica, accoglienza perfetta, magnifica atmosfera.

Nulla

Ligging, sfeer, het bed. Heerlijke plek om van daar uit de omgeving te verkennen.

Grate place with warm welcome and helpful staff 😆

Son emplacement est exceptionnel, le personnel est adorable, les chambres sont très bien.

La qualité du wifi pourrait être un peu améliorée.

Sehr liebevoll und detailliert eingerichtet.

L'emplacement idéal La chambre propre et confortable

Petit déjeuner trop insuffisant

La atención y la decoración

Que estaban construyendo o remodelando al lado

The staff is really nice and helpful although not everyone speaks English (which is fine tbh, we're in Mexico...!) The hotel is really beautiful, the rooms too. The decoration is superb. The wifi works really well the daily breakfast is delicious. The location is perfect.

My room was a bit dark, which is fine I guess as I didn't spend that much time in it. The hotel is very quiet, sometimes it felt a little awkward but I guess this is a place for rest. Not much not to like about this hotel.

Tutto! Luogo accogliente, ben arredato e studiato per farti sentire a casa. Personale preparato, gentile e sempre disponibile.

El personal. Es imposible ser mas amable. Desayuno de diez, buenísimo. Muy bien ubicado

Eine sehr schöne Unterkunft, die perfekt gelegen ist, um San Cristóbal de las Casas zu erkunden. Das Hotel ist sehr sauber und das Personal überaus freundlich! Alles ist sehr liebevoll eingerichtet und wir haben uns rundum wohl und willkommen gefühlt. Leider wissen wir ihren Namen nicht, aber wir haben jeden Morgen ein mit sehr viel Liebe zubereitetes Frühstück von der Mama des Hauses bekommen. <3 Wir würden jederzeit wiederkommen!

-

Loved the whole concept of hotel. Quaint, warm, inviting. Felt like I was at home. Staff were the best. Beautiful hotel.

Absolutely loved the character of this hotel. The breakfasts were amazing. We had a beautiful room with an open fire (that we tried once and loved)

Todo; ubicación, las instalaciones muy bonitas, decoradas con mucho gusto y estilo. El personal muy atento y educado, cuidan hasta el más mínimo detalle

Me gusto todo

This is a lovely small quirky hotel. It is beautifully decorated. A full breakfast is included in the price, which was a bonus. The staff were very helpful. Reception is open 24 hours per day. Transfer back to the airport was cheaper through the hotel than through other travel agencies.

The narrow winding staircase to the room that I had may be a challenge for some people (was hard to carry luggage up and down). The noise from the street was a bit intense at times - not only from traffic noise but from the firecrackers that go constantly during religious events / festivals.

הכל היה מצוין. מיקום, חדר יפיפה, ארוחת בוקר טובה, שקט

כל פעם שרוצים לחזור לחדר צריך לצלצל בפעמון ולחכות שיפתחו. לפעמים מפריע

Prácticamente todo, el estilo y calidad de la decoración, la tranquilidad, la calidad del desayuno, la predisposición continua del personal (Fredi en especial)

Nada que reseñar

Great breakfast. Friendly staff. Beautifully decorated hotel.

The traffic was a bit noisy at times.

Ein wunderschönes Hotel. Wir bekamen ein kostenloses Upgrade zu einer Suite, diese ist mit vielen liebevollen Details eingerichtet - sogar eine kleine Bibliothek ist im Zimmer. In der Whirlpool-Wanne kann man wunderbar entspannen. Der offene Kamin ist für die kalten Tage.

Da das Zimmer in den Innenhof (Restaurantbereich) hin gelegen ist, kann es entsprechend laut sein.

Casa Santa Lucia is a great hotel I would recommend to anyone. The hotel is beautiful and room was spacious, comfortable and quiet. The breakfast served each morning is a delicious sampling of Chiapaneca dishes. But best of all, the staff are amazing - super friendly, helpful and we felt cared for.

Excelente lugar para vivir la experiencia de San Cristobal. El personal brinda un excelente servicio

Es ist liebevoll eingerichtet und super super superfreundliches Personal

Struttura stupenda! In ottima posizione e vicinissima ai punti d’interesse, ma in una zona molto tranquilla e sicura. Colazione veramente top! Buonissima! I migliori pancake che abbia mai mangiato! Camera bellissima, accogliente ed estremamente pulita. Arredata con cura e con oggetti di artigianato locale. Ogni giorno viene effettuata la pulizia della camera con cambio asciugamani e rifornimento di acqua. Mettono a disposizione tanti servizi e tutti sono di alto standing: lavanderia, organizzazione tour, zona fumatori interna. Staff estremamente gentile, disponibile e sempre sorridente. Presenti h24 in struttura. Grazie di tutto! Ci avete fatto sentire a casa! Abbiamo deciso di rimanere una notte in più per quanto ci stavamo trovando bene nella struttura e a San Cristóbal de las Casas. Ce ne fossero di alloggi come il vostro!!! Rapporto qualità prezzo ultra top! Il miglior alloggio in cui siamo stati durante il nostro viaggio in Messico!

Nulla.

Hotel veramente molto molto curata e molto bella

Nulla

Muy buena opción

Great hotel with boutique atmosphere! Great staff and many restaurants around. We like San-Cristobal and this hotel! Highly recommend for visiting

Amabilidad y atención

Las habitaciones que dan junto a las calles se oye mucho ruido de vehículos y no se puede descansar bien

Nice hotel!, very close to the zocalo

The Casa Santa Lucia is our favorite place to stay in San Cristobal! The beds are comfy, the breakfast is delicious, and the staff are friendly. The location is perfect too.

This hotel is a little gem, probably the best hotel we stayed at during our trip to Mexico. The lobby and the rooms are beautifully decorated, each room showcasing pieces of local craftmanship from a different town in Chiapas. We had a room upstairs which was quiet and very comfortable. The breakfast is very good and they were very kind to offer us a packed lunch instead of breakfast for the last day as we were leaving quite early. Conveniently located, you can walk anywhere. Super recommended.

We stayed in the suite and it was well worth it had 2 fireplaces and a jacuzzi tub. Every night we’d ask the staff to build us a cozy fire and prepare a hot cocoa. Freddy was wonderful helping us with all our needs. The breakfast each morning was terrific and included a cappuccino. Good value.

You have to ring a bell to enter. Which was a but of a hassle in the torrential rain storm would have preferred to have a code or a buzzer that let us in.

A nice quiet property. Great breakfast served. Bathrooms a bit tired but still worked well.

Just returned home from our visit to San Cristobal and our wonderful stay at Casa Santa Lucia. The hotel was located just an easy, short walk from the busy center of town making it an ideal location for exploring the shops, churches and museums. The front door is kept locked with staff always in the reception and everything about the hotel felt extremely safe. Our room, Zinacantan, was spacious and very comfortable. All of the rooms are beautifully decorated with examples of the textiles and amber from the Chiapas area. Breakfast was wonderful with many choices and generous portions. All of the staff there were extremely helpful in recommending places to eat, and very patient with our limited Spanish. Freddie, the manager, was a great help in arranging our tour of the canyon and taxi back to the airport. We would highly recommend Casa Santa Lucia and look forward to a future visit!

Amazing experience at this hotel. First off everyone treats you like family, the rooms are super clean and provide you with all your needs. Breakfast is delicious each and every time. I felt like at home in this hotel. Well one thing to note is that you can hear other guests since everyone is so quiet. We heard a full on conversation from another guest across the hallway, aside from that I would definitely stay here in a heartbeat.

This is an excellent boutique hotel with only nine rooms and an easy walk to all the historical sights.

Friendly staff Good location, very central Beautiful room Good breakfast

An amazing property , with each of the 9 rooms decorated in the style of neighbouring villages . Full of interesting and fascinating items in a beautiful courtyard . We have travelled immensely and this place goes down as one of the best . Attention to detail even to the crockery . High standard. Breakfast was excellent, fresh and well presented . Staff were very helpful and friendly with a smile to greet . Arranged a tour and taxi for us . Would totally recommend this little gem in a quiet location , yet so close to the centre . Amazing place

Absolutely nothing to dislike

A truly beautiful place that felt very Mexican with lovely local textiles, decor, and wonderful central covered courtyard for breakfasts. All the staff were very helpful and they assisted in arranging two of our best exploration trips in the area. The place is within easy walking distance of the central pedestrian walkways that cross the city and that are central to sites, restaurants, and local markets and artisans. One of the best places we stayed during our month-long trip.

It's a nice distance from everywhere, and the room is so big.

The street outside are too dark

Lovely small hotel with large individual rooms with fireplaces which were lit on request when evenings were chilly - great choice at breakfast

Nothing

The staff were very friendly and helpful. The breakfast was delicious. The shower pressure was great. The location was very convenient for walking around San Cristobal.

It would have been nice to be able to open a window in the bedroom. The dining area was a little chilly, but fine with a jumper.

Lovely hotel in the center of San Cristobal. Great location, just a few short blocks from the main square. Very nice and attentive staff, although not all speak English. Great covered courtyard for delicious breakfasts. Very comfortable and super-clean room with beautiful textiles, coffee maker, and excellent WiFi. Great bed. Staff at the hotel helped arrange car from/to airport and Tuxtla Gutierrez and solo excursion with excellent English speaking guide to Palenque and San Juan Chamula and Zinacantan. Would happily stay again.

Nothing--had a great experience all the way around.

Jeder Zeit wieder! Es war alles perfekt

I drove to Casa Santa Lucia and spent Christmas there. I appreciate that they have secure parking just steps away from the hotel. It was centrally located for exploring. The hotel was decorated beautifully for Christmas. The staff was very pleasant and professional. Breakfast was good (I loved the hotcakes!). Marco gave me a choice of rooms when I arrived. I can't say enough good things about the room...the furniture, photographs, candles, lighting, toiletries, thick towels, the soft linen, and all the gorgeous touches. My absolute favorite thing was the fireplace that Marco lit for me every night. I've always dreamed of having a fireplace in my room. Heaven!

Nothing.

What a beautiful, cozy, eclectic find this was! We loved it. The staff members were extremely gracious, the food (breakfast) was great, the room was so well done, the beds were great… we genuinely loved everything about it - zero complaints. They even had a parking area kitty-corner to the hotel where we could securely park our car. Loved it, and highly recommend it. Excellent boutique hotel!