Steps (non-profit with workshops)
Steps (non-profit with workshops), Avenida Diego Dugelay, 29200 San Cristóbal, CHP, Mexico- Attraction
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Luxurious Accommodation
Yox Hotel Boutique offers 5-star accommodation just 500 metres from San Cristobal Cathedral. Each room comes with a desk, private bathroom, and some even have a kitchenette. Enjoy entertainment on a flat-screen TV with cable channels and keep your belongings secure in a safety deposit box.
Charming Outdoor Spaces
Relax in the hotel's garden, unwind in the shared lounge, or soak in the ambiance on the terrace. These spaces offer a perfect retreat after exploring nearby attractions like Del Carmen Arch and Na Bolom Museum.
Convenient Amenities
With a 24-hour front desk and free WiFi, Yox Hotel Boutique ensures a seamless stay. Explore Central Plaza & Park, Santo Domingo Church, and La Merced Church located close by, making it an ideal choice for your visit to San Cristóbal de Las Casas.
Book your stay at Yox Hotel Boutique for a luxurious and convenient experience in San Cristóbal de Las Casas.
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Sleeps
Up to 3 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
17 sqm
Garden View
In-room amenities
1 Queen Bed
183-sq-foot room with garden views
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
17 m2
Garden View
In-room amenities
1 Queen Bed
151 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Shower, free toiletries, and a hair dryer
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
14 m2
In-room amenities
1 Queen Bed
156-sq-foot room with garden views
Internet - Free WiFi 25+ Mbps
Entertainment - 32-inch flat-screen TV with satellite channels
Food & Drink - Coffee/tea maker and free bottled water
Sleep - Bed sheets
Bathroom - Private bathroom, free toiletries, a hair dryer, and towels
Practical - Safe, desk, and phone
Comfort - Daily housekeeping
Need to Know - Toothbrush and toothpaste not available
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
14 m2
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
14 sqm
Courtyard View
In-room amenities
Sleeps
Up to 5 guests
4 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), 2 Sofa bed (Variable Size)
Room details
45 sqm
Garden View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
15 sqm
Garden View
In-room amenities
Sleeps
Up to 3 guests
3 adults · 1 children
Beds
Sofa bed (Variable Size), Queen bed (151-180 cm wide)
Room details
23 sqm
Courtyard View
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
El desayuno excelente como lo manejan, muy accesible y muy rico la comida, el café otro nivel de sabor, excelente
Tuve un incidente con la higiene en mi habitación, afortunadamente se resolvió en el momento
Staff muy amable, nos permitieron ocupar las habitaciones antes de tiempo ya que llegamos temprano.
No es para nada un hotel boutique. Nos quedamos varias veces sin agua caliente y otra vez sin agua. Lo arreglaron rápido, tenía pinta de suceder a menudo. La limpieza es muy mejorable. El desayuno incluido es muy básico.
Il personale era molto gentile e disponibile. In generale, le parti comuni e la zona colazione erano ben curate
Le camere sono poco spaziose e la struttura e l’arredamento potrebbero essere rinnovate
Awesome location and cozy rooms for this small hotel in the city center! Super friendly staff to help us when needed.
A bit of mold in the bathrooms of some rooms, but the hotel staff told me they would take care of it!
Ottima posizione per visita la città e personale molto gentile
Habia una pequeña gotera que caía justo en la cama, pero no era la gran cosa, a lo mucho unas gotas sin nada que molestara realmente, es algo que fue por unos instantes y no toda la noche.
The structure was really typical but also warm and quiet.
Nothing
L'hotel si trova in una buona posizione, centrale e in una zona tranquilla e ricca di ristoranti e servizi. Il personale è stato molto gentile e accogliente.
Purtroppo la camera e il bagno non erano il massimo per la pulizia.
La pozione era perfetta, vicino al centro ma lontano dalla baraonda. Il prezzo è assolutamente ottimo.
La camera ha bisogno di una grande ristrutturazione, lo stile è vecchio ma il problema sta nei cassetti che non si chiudono , la porta della doccia che non rimane chiusa e quindi fai la doccia con la porta aperta etc. La pulizia abbastanza sommaria
Posizione, staff meraviglioso.
Stanza piccola e cieca, zona armadio scomoda, no frigobar, letto king cortissimo, lenzuola e asciugamani bucati, dispenser sapone nella doccia non funzionante, pressione bassa. Non capisco le 5 stelle.
Posizione, cordialità e pulizia
A volte l'acqua calda si interrompeva, ma niente di più che per qualche secondo
La estancia fue agradable, teanquila
La cama estaba un poco incluida
The hotel was in a good location at the centre of San Cristobal. The bed was comfortable and the female servers in the breakfast area were efficient and kind. The breakfast was ok but a small selection.
I felt a little let down by the tired decor and uninviting garden and rooftop. The hostel isn't as bright as the photos make out and came across as quite dingy. Our room was sandwiched between the maintenance area and the laundry room and their was constant noise throughout the morning and afternoon from the cleaning staff chatting and laughing and doing their jobs. On the roof top its not a place where you can go to relax as the hotel use it as a drying the towel area. So unless you want 360 degree panoramic views of white cotton towels I wouldn't see this as a facility they offer. Again the garden area isn't useable because of the mountain of unwashed towels and sheets that spill out across the walkway and the busy pottering staff.
Staff gentilissimo e disponibile. Colazione molto buona e posizione perfetta per visitare San Cristobal. Tramite la struttura è possibile anche prenotare escursioni per le varie località del Chiapas.
Personal súper amable y lugar muy bien ubicado para caminar por San Cristóbal.
Staff, posizione e ambienti
Nulla
Está cerca del centro las camas están comodas
Pedimos limpieza y no lo hicieron, no había jabón en el baño y apagan las luces en el pasillo nos dejan a total oscuridad a aparte no nos dieron la habitación que había reservado
The staff is incredibly warm and kind! Also, everything is just very clean and well thought through. Finally, the rooftop terrace was amazing; the best view in the city and very peaceful.
Really small addition would be a hair dryer in the room
Locatir
Geen ramen
Posto carino
No finestra in bagno, avrebbe bisogno di una verniciata,alle pareti
L'hotel è collocato in un'ottima posizione per visitare San Cristóbal. Il personale è molto gentile e disponibile. Le stanze sono piccole, ma mantenendo lo stile del luogo risultano molto carine. Il letto è molto comodo. Il bagno se pur piccolo è pulito e dispone di una doccia grande. Sono presenti una cassaforte, prodotti da bagno e acqua.
la habitacion cumple para ir solo a descansar y asearte, los desayunos muy ricos caseros, la ubicacion excelente para salir a caminar de noche
La cama grande y su tina
Se descompuso la bomba de agua y x más de medio día no hubo agua en la habitación, y su desayuno incluído realmente era demaciado sencillo eh incluía jugo de naranja q no tenían 🤣🤦♂️
La atención del personal. Son unos jóvenes muy amables.
Las habitaciones son muy pequeñas y la luz está encima de la cama. No es muy agradable...
I loved the location and the included meals, everything was delicious and the staff was really helpfull.
La habitación
Muy pequeña Pero comoda
La ubicación y el concepto
Desayuno muy poca porción
I dipendenti sono stati estremamente gentili e ci hanno aiutati molto nel muoverci a San cristobal
Il bagno un po’ piccolo ma nel complesso tutto molto pulito
Zentral glegen Freundliches Personal
Die Unterkunft entspricht nicht mehr dem heutigen Hotelstandart
The rooftop at sunset was lovely, the rooms were clean and the staff were really really friendly and with great English. Always smiling and happy to help. Would 100% recommend staying here for a relaxed and enjoyable stay only seconds from some of the main bars and restaurants
Nothing
Molto centrale è il personale disponibile
È mancata l’acqua ma il problema è stato risolto rapidamente
El trato del personal
Las habitaciones son muy pequeñas
Rien
Vous devriez passer dans les hotels pour visiter avant de donner les étoiles
Un hotel muy bonito, limpio, cómodo, con buena ubicación. Un baño muy amplio.
O Hotel fica localizado numa região bem central, a cama é boa e a limpeza também estava ok. Funcionários (principalmente o rapaz que ficava no período da manhã) muito atenciosos.
O quarto era muito frio, não tinha aquecedor e não conseguimos dormir direito na primeira noite pelo frio. Falamos com a recepção pela manhã e a princípio nos disseram que não tinha o que fazer, mas depois conseguiram um aquecedor portátil para nos e a situação melhorou. Tb não gostamos das escadas para subir e descer com malas.
Excellent staff. They checked us in early and prepared a takeaway breakfast before we left. The hotel is very clean and well decorated, with a great location. Highly recommended, I loved staying here.
Nothing.
O gerente Victor foi sensacional, desde antes da chegada até o auxílio para reservamos o transfer da partida. O hotel, em si, carecia de um pouco mais de cuidado na limpeza do nosso quarto. Porém eu acredito que eles fizeram o melhor possível, pois fizemos o Check-in antecipado, então eles limparam o quarto com bastante pressa. A localização é perfeita, muito próximo aos principais pontos. Tem um mini rooftop muito bacana para relaxar final de tarde.
Excelente área cercas de todo y callada muy tranquila la área.
Esta muy cerca del centro de san cristobla y la atención es excelente gente muy amable
Lo único que no me gustó es que estaba muy pequeña la habitación
The bed was comfortable and the location of the hotel is excellent. The included breakfast is limited but good. However, milk for your coffee is an extra charge.
The whole place is just a bit tired and needs maintenance. In both of our rooms, the bathroom sink faucets were loose. The paint is peeling in the shower. The USB outlet on my side of the bed didn’t work.
Cama cómoda, habitación tranquila.
La TV no servía. El desayuno muy deficiente, además de que no sirven lo que ofrecen. Si pides leche con el café, te la cobran.
Lokalizacja oraz wystrój pokoju
This is a very charming and sweet hotel. The rooms are small but well maintained and comfortable. Staff are helpful and kind. The location is perfect for exploring the city and is right next door to the language institute where I was taking classes.
I was there in winter and it gets cold. Staff brought me a portable heater, which was helpful but I had a hard time getting comfortably warm. The breakfast option was good but limited. I would have enjoyed more options.
Buona posizione, struttura pulita ed accogliente. Lo staff è stato favoloso e super disponibile, ci hanno aiutato nella programmazione dei vari tour fornendo colazione da portar via. Anche la colazione inclusa (the/caffe, pane, marmellata e uova) è essenziale ma più che sufficiente. C’è comunque la possibilità di ordinare altri piatti se uno lo desidera
Camera un po’ precisa per tre persone ma comunque per qualche giorno più che sufficiente
La zona céntrica
The property is well located and the staff were very helpful and friendly. We arrived on an overnight bus and as our room was empty they let us in early.
Our shower was very temperamental and difficult to use.
La situación por
Para mí gusto, la poca luz de habitación y baño. Cosa que pasa de forma habitual en muchos hoteles. Ah y pocas perchas para las tiallsty
Gezellige kamer met binnentuin
Ontbijt was sober
buen desyuno y excelente ubicación
Falta Plancha y secadora de pelo en habitación
Posizione centrale, ti muovi a piedi per andare ovunque. Camera non grande ma confortevole. Bollitore per caffè e colazione europea sufficiente. In camera è presente un termosifone elettrico che abbiamo apprezzato, San Cristobal è a 2200 metri. Il personale è molto accogliente. Piccolo giardino interno e terrazzo sul tetto per ammirare il panorama. 2 notti molto confortevoli.
Bien situado
Lo anuncian como 5* pero no lo es. Habitaciones muy pequeñas. Desayuno simple. No hay servicios de un 5 estrelllas. Intentaron que cancelara con Booking para ofrecerme una habitación mejor.
Ubicación del establecimiento cerca de estación autobús ADO y del centro ciudad con la posibilidad de visitar muchas de las atracciones turísticas a pie. El personal super amable desde la recepción ( Victor gracias por toda tu ayuda con la reserva) y el personal del restaurante Volvería sin dudarlo
Nada que destacar
El servicio de agua caliente
Super zentral gelegen. Restaurants und Bars sind nur wenige Fußminuten entfernt. Das Personal ist äußerst freundlich und hilfsbereit. Wir kamen sehr früh an und unser Zimmer war bereits fertig und wir durften einchecken.
El desayuno es muy bueno, y la ubicación magnifica.
La posizione
Non c’era il riscaldamento e in camera faceva freddissimo, non c’era un asciugacapelli ma una volta chiesto ce lo hanno portato.
Great location in a quiet street but close to the city centre, restaurants & bars, nice spacious rooms, there's a lovely terrace overlooking the city The staff is absolutely amazing, I was sick and they were very helpful in assisting me, also helped us plan tours and activities in the surroundings
Room was a bit cold
La posizione centrale, la tranquillità della struttura.
La camera piccola
Un lugar muy tranquilo
Excelente ubicación, a una cuadra de un andador gastronómico y muy cerca del centro. La habitación cómoda y con lo necesario para pasar el frio. Adecuada limpieza en general. Cuenta con un desayuno de cortesía que es suficiente y tienen buen cafe.
Nos toco que el dispensador de jabón en el baño estaba vacío, por lo demás no hubo mayor problema.
La estructura es antigua pero está bien decorado y te hace sentir muy cómodo, el personal te trata super bien son muy atentos te recomiendan cosas para hacer y donde ir, la habitación estaba super bien también, el desayuno muy bueno, nos ha gustado mucho
La tranquilidad
La amabilidad de los que te reciben. En espacial a un chico que no sabemos su nombre pero siempre estaba en la mañana.
ubicacion muy buena por eso se selecciono, habitacion muy pequeña ducha demasiado pequeña
amplitud de habitaciones y de la ducha esta es peligrosa para personas mayores
Sehr, sehr freundlicher Empfang an der Reception!
Das inkludierte Frühstück ist nicht so attraktiv (Vegetarierin). Die Bezahloption war aber gut.
La struttura è in una buona posizione. Il punto forte è lo staff che era super disponibile e cordiale, pronto a cercare soluzioni per farti vivere il soggiorno al meglio.
Le stanze hanno delle porte finestre che non si chiudono bene. Ad ottobre/novembre faceva piuttosto freddo la sera e le camere non sono riscaldate.
El frío que hace
La variedad de los desayunos, pueden incluir mas
The receptionist was very nice and helpful
The waitress .. not very nice
El personal era muy amable y muy paciente.
El baño era muy pequeño y hacía un poco de frío
Very good contact with the staff. They helped me with a great tour. The location is very nice. We also loved the rooftop terrace a lot to sit down and enjoy the sunshine. Also very delicious breakfast. Muchas gracias! Hasta Luego
Un lugar muy agradable. La habitación genial, se corresponde con las fotos. El personal estupendo.
-
God service fra receptionen. God beliggenhed.
Der var koldt på værelserne
Posizione ottima, pulizia, colazione limitata ma buona
Camera un po' piccola
La atención del personal
Que el agua caliente tardaba en salir o se iba
El desayuno esta bien para ser de cortesía
Una habitación muy linda y confortable.
Lovely hotel, helpful staff, nice location
Good location Good vibe
Very dark room. They were trying to save on everything. On lighting , on hot water,on bread and butter during the breakfast. No fruits and coffee was only a bit blackened water despite that Chiapas is famous for it. on the first day our room wasn’t cleaned properly,the fridge not turned on,no coffee maker.
La ubicación,
El desayuno que está incluido, luego cualquier cosa cobran, las instalaciones viejas
La habitación es buena, pequeña pero acogedora, aunque hay habitaciones más grandes por un precio mayor que puedes reservar
Todo en general bien
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
8.24/10Some reviews mentioned issues with cleanliness, such as inadequate cleaning in rooms.
Service
9.41/10Multiple reviews highlighted the friendliness and helpfulness of the staff.
Location
9.45/10The location is frequently praised, being central and convenient.
Room Quality
7.9/10Several reviews mentioned rooms being small and some being uncomfortable.
Amenities
7.93/10Reviewers had mixed feelings about amenities, citing limited options.
Value for Money
8.49/10Good value for the location, but some guests felt basic offerings were lacking.
Food and Beverage
8.34/10Food quality was mentioned positively, but portions and options were limited.
Overall Experience
9.01/10Overall stay was enjoyable despite a few areas of improvement.