Parque La Diagonal
Parque La Diagonal, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
English
Hotels in Bucaramanga8.9Excellent(121 reviews) 
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Serenity Suites Casa Boutique
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About this hotel
Luxurious Indoor Pool and Gourmet Restaurant
Hotel Serenity Suites Casa Boutique in Bucaramanga offers a relaxing stay with an indoor pool and a delectable restaurant. Enjoy complimentary WiFi and private parking during your visit.
Elegant Rooms with Modern Amenities
Each room at our boutique hotel features a TV, air conditioning, and minibar for your comfort. The private bathroom is equipped with a shower, hairdryer, and free toiletries. Additional perks include a DVD player and satellite channels.
Premium Facilities for a Perfect Stay
Indulge in our communal sauna, benefit from the 24-hour reception, and explore the charming garden. Take advantage of services like the tour desk and ironing facilities for a hassle-free experience.
Book your stay at Hotel Serenity Suites Casa Boutique for a memorable getaway in Bucaramanga!
Nearby Attractions
Parque Pan de Azucar
Parque Pan de Azucar, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque La Floresta
Parque La Floresta, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque San Josemaría
Parque San Josemaría, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Cafeteria El Balcón
Cafeteria El Balcón, Comuna 16 - Lagos del Cacique, 680003 Bucaramanga, SAN, Colombia- Park
Parque Gratamira
Parque Gratamira, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque de La Unión
Parque de La Unión, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Los Sarrapios
Parque Los Sarrapios, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Carlos Enrique Virviescas
Parque Carlos Enrique Virviescas, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque de Bolsillo
Parque de Bolsillo, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Arias
Parque Arias, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Bosques de Lagos del Cacique
Parque Bosques de Lagos del Cacique, Comuna 16 - Lagos del Cacique, Bucaramanga, Metropolitana, Colombia- Park
Parque San Pío
Parque San Pío, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Divino Niño
Parque Divino Niño, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
Parque Sotomayor
Parque Sotomayor, Comuna 12 - Cabecera del Llano, Bucaramanga, Metropolitana, Colombia- Park
La Mujer de Pie Desnuda
La Mujer de Pie Desnuda, Parque San Pío, Comuna 12 - Cabecera del Llano, 680003 Bucaramanga, SAN, Colombia- Public Access
- Monument
Plaza de Las Banderas
Plaza de Las Banderas, Comuna 16 - Lagos del Cacique, Bucaramanga, Metropolitana, Colombia- Park
Important Information
Guests under the age of 18 can only check in with a parent or official guardian.
Managed by a private host
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Parking
FREE
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Terrace
Family rooms
Garden
Pets allowed
Hiking
BBQ facilities
Laundry
Luggage storage
Fishing
Express check-in/check-out
Airport shuttle
Safety deposit box
Bar
Fax/photocopying
Tour desk
Horse riding
Golf course
Ironing service
Meeting/banquet facilities
Hot tub/Jacuzzi
Car hire
Dry cleaning
Breakfast in the room
Massage services
Packed lunches
Spa/wellness center
Barber/beauty shop
Currency exchange
Valet parking
Private parking
Sun terrace
Private check-in/check-out
Daily housekeeping
Designated smoking area
Accessible parking
Airport shuttle (additional charge)
Shared lounge/TV area
Board games/puzzles
Parking garage
Shuttle service (additional charge)
Minimarket on site
Concierge service
Special diet menus - on request
Grocery deliveries
Allergy-free room
Kid meals
Snack bar
Lockers
Vending machine - drinks
Indoor pool
Indoor play area
Vending machine - snacks
Open-air bath
Public Bath
Plunge pool
Outdoor furniture
Sun loungers or beach chairs
Picnic area
Wine/champagne
Sun umbrellas
Airport drop off
Airport pick up
Coffee Shop on site
Fruits
Shallow end
Spa/wellness center services
Kids' pool
Steam room
Beauty Services
Manicure
Pedicure
Hair Salon Services
Shuttle service
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Contactless check-in/check-out
Invoice provided
Guests can opt-out any cleaning services during stay
Guest room sealed after cleaning
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Screens / Barriers between staff and guests for safety
Face masks for guests available
24-hour security
Delivered food - securely covered
Thermometers for guests provided by property
Walking tours
Breakfast takeaway containers
Key card access
Tour/class on local culture
Broadcast Live sport events
Room Types
King Suite with Balcony
Up to 3 guests55 sqm2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
This suite features a pool with a view and a sauna. This spacious suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 3 beds.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
2 Sofa bed (Variable Size), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
55 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsSofaTile/marble floor
Presidential Suite
Up to 6 guests70 sqmQueen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
The pool with a view and sauna are the special features of this suite. This spacious suite comes with 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite features a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as garden views. The unit has 2 beds.
Sleeps
Up to 6 guests
6 adults · 5 children
Beds
Queen bed (151-180 cm wide), Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
70 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsSofaTile/marble floor
Deluxe Double Room
Up to 2 guests40 sqmQueen bed (151-180 cm wide)
This double room's standout features are the pool with a view and sauna. The spacious double room provides air conditioning, a washing machine, a terrace with garden views as well as a private bathroom featuring a shower. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
40 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsTile/marble floorDining area
Standard Double Suite
Up to 2 guests35 sqmQueen bed (151-180 cm wide)
This suite's special features are the pool with a view and the sauna. The air-conditioned suite features 1 bedroom and 1 bathroom with a shower and a hairdryer. Featuring a terrace with garden views, this suite also offers a washing machine and a flat-screen TV with cable channels. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
35 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsTile/marble floorDining area
Basic Triple Room
Up to 4 guests50 sqmTwin bed (90-130 cm wide), Queen bed (151-180 cm wide)
This triple room features a pool with a view and a sauna. The spacious triple room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Twin bed (90-130 cm wide), Queen bed (151-180 cm wide)
Room details
50 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsTile/marble floorDining area
Deluxe Double Room
Up to 3 guests45 sqmQueen bed (151-180 cm wide)
The pool with a view and sauna are the special features of this double room. The spacious double room features air conditioning, a washing machine, a terrace with garden views as well as a private bathroom boasting a shower. The unit has 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
45 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsSofaTile/marble floor
Suite with Balcony
Up to 3 guests50 sqmQueen bed (151-180 cm wide)
Guests will have a special experience as this suite features a pool with a view and a sauna. This suite consists of 1 living room, 1 separate bedroom and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with streaming services, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 1 bed.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Queen bed (151-180 cm wide)
Room details
50 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsTile/marble floorDining area
Presidential Suite
Up to 4 guests70 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
This suite's special features are the pool with a view and the sauna. This spacious suite consists of 1 living room, 2 separate bedrooms and 1 bathroom with a shower and free toiletries. The air-conditioned suite provides a flat-screen TV with cable channels, a washing machine, a mini-bar, a seating area as well as garden views. The unit offers 2 beds.
Sleeps
Up to 4 guests
4 adults · 3 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Queen bed (151-180 cm wide)
Room details
70 sqm
Garden View
In-room amenities
MinibarShowerTVAir conditioningHair dryerMini-fridgeRefrigeratorDeskSeating AreaFanToiletWashing machinePrivate bathroomSatellite channelsSofaTile/marble floor
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(121 total)
Provider-sourced guest reviews.
8/10
Reviewed Aug 30, 2026Un lugar agradable y silencioso
El desayuno puede mejorar
6/10
Reviewed Aug 20, 2026Betten bequem, Fernseher mit Netflix und Prime, Klimaanlage.
Pool und Whirlpool waren bei Ankunft voll mit toten Insekten und einigen Blättern. Nach einem Hinweis wurden sie etwas gereinigt, am nächsten Tag dann ganz gereinigt, aber da sind wir schon abgereist. Klimaanlage in einem Zimmer hat nach Innen getropft. In den anderen war sie ok.
9/10
Reviewed Aug 17, 2026Excelente atención, instalaciones agradables
10/10
Reviewed Aug 8, 2026Los perritos q vivían en el hotel
Arreglar algunos detalles en baños
8/10
Reviewed Aug 5, 2026atencion
un poco ruidoso en la manana y la musica, aunque a bajo volumen, de la fabrica de milhojas
9/10
Reviewed Aug 4, 2026La atencion
El aire estaba dañado y echaba agua
3/10
Reviewed Jul 20, 2026la Pisicna estaba sucia
10/10
Reviewed Jul 19, 2026El desayuno en La Terraza a con muchos pajaros
1/10
Reviewed Jul 6, 2026No, la habitación estaba sucia con polvo y la cama parecía como si alguien recién se levantara.
La atención muy mala de parte de la recepcionista. Lo mejor que me pasó fue cancelar reserva e irme del lugar. Al momento de hacer la reserva vi buenos comentarios y todo muy bonito. La verdad decepcionante.
5/10
Reviewed Jul 4, 2026Ubicación, instalaciones.
Cama mal organizada
9/10
Reviewed Jul 1, 2026La atención, muy amable
La piscina puede tener mejor mantenimiento
7/10
Reviewed Jun 29, 2026La atención del personal.
El espacio de la habitación era un poco estrecho para 2 personas. También la iluminación era muy tenue y en las noches para arreglarse era dificil verse.
8/10
Reviewed Jun 29, 2026Que el desayuno no era variado. Siempre lo mismo.
10/10
Reviewed Jun 7, 2026La atención es muy buena, y las instalaciones son hermosas, un lugar tranquilo, sin ruido, tiene una vista muy bonita de la ciudad,
9/10
Reviewed May 26, 2026Excelente ubicación, el personal muy amable, buen desayuno
La vestimenta del personal no es la mejor
10/10
Reviewed May 22, 2026The place is beautiful and cozy, and the views of the city are stunning.
It would have been good to have some carpets in the bathroom so we could dry our feet up.
10/10
Reviewed May 20, 2026Muy bonito y tranquilo, desayunos deliciosos!
1/10
Reviewed May 20, 2026Nada
Mala presentación del personal y desinformación total de los procesos
10/10
Reviewed May 19, 2026Las habitación estaba espectacular, muy cómoda, excelente atención, servicio.
La piscina debería tener un mejor mantenimiento ya que parecía que no estuviera con los debidos mantenimientos
7/10
Reviewed May 9, 2026Es un lugar lindo, tranquilo
No es muy íntimo.
10/10
Reviewed May 3, 2026La atención,la ubicación
10/10
Reviewed Apr 27, 2026Un lugar muy lindo, bonita vista, personal muy amable y rico desayuno, excelente opción para descansar
7/10
Reviewed Apr 4, 2026Ubicación
Le falta mantenimiento a las instalaciones, el mueble del lavamanos estaba en mal estado.
7/10
Reviewed Apr 4, 2026Me gustó el desayuno
No me Gustó que le falta más limpieza organización, piscina sucia. Esta abandonado
10/10
Reviewed Apr 4, 2026Family feel
10/10
Reviewed Mar 28, 2026Delicioso, buena ubicación aunque muy difícil de llegar caminando a otros lugares
Todo excelente
10/10
Reviewed Mar 22, 2026Limpio, el desayuno rico y amabilidad
Transporte es difícil.
8/10
Reviewed Mar 10, 2026privacy of the room , very clean inside and also the internet screen to watch youtube and play some songs , we had a cozy time and with some drinks near the pool also when we arrived , was feeling like home
10/10
Reviewed Mar 6, 2026Todo
Nada
6/10
Reviewed Feb 25, 2026Un lugar tranquilo para quien quiere desconectarse del ruido de la ciudad, El desayuno rico.
El precio demasiado alto para una noche, no tiene acceso a plaformas como Netflix gratis, algunos accesorios del baño estaban rotos o desgastados, la piscina estaba un poco sucia, cuando llegué la empezaron a limpiar, adicional llevaba una maleta grande y pesada y no tienen ramplas solo escaleras, fue dificil subirla.
7/10
Reviewed Feb 10, 2026Oscar (owner/manager) and the staff were very nice and accommodating. The breakfast was very good. They tried their very best to accommodate us when it came to our breakfast morning meals. There was a small language barrier, but the staff tried there best to communicate with us in English, and we with them in Spanish. Praise God for Translation Apps.
The place is nice. It has a beautiful retro Spanish layout style to it, but lacks lots of maintenance. - In our bathroom, the blow dryer holder was on the wall, but no blow-dryer was to be found. The toilet paper holder was broken, and the toilet paper kept falling on the floor every time you tried using it. In both our room and my daughter's room, the toilet seats were loose and broken. Every time you sat down, it would move around. - The ceiling fan in our bedroom is suppose to hold 4 bulbs, but there was only 1 light bulb, the other 3 sockets with empty, and the ceiling fan was not functioning. When it was evening the room became very dark. We were forced to open a night stand light, but still, it did not illuminate the entire room. - The front grounds gate was always locked and we had to call or ring for someone to come open the gate each and every time you come or leave the property, which was a little inconvenient. Also, there was a evening curfew every night. No one could be out in the backyard by the pool or TV area after 22:00 hrs. This said, this was for safety, also for making noise for customers renting the back rooms facing the backyard as sound would travel (which kind of makes sense). Although, Oscar was nice enough to extend the curfew in the backyard when the rooms facing the backyard weren't rented out. The backyard sound system and TV Amazon Fire stick or Rouko device weren't working properly, so we had to call Oscar or someone else, every time we wanted to use them. But they were nice enough to comply and help us. - Lastly, at the end of the stay, for one reason of another, we were having problems paying with our Credit cards and PayPal accounts. His system wasn't recognize our payment, therefore we were forced to rush to a local bank to withdrawal the money and pay cash for our accommodations. JC
9/10
Reviewed Jan 28, 2026La atencion de propietarios y personal es extraordinario, delicioso desayuno, gente amable, siempre dispuestos a ayudar. Te hacen sentir como en casa. Preciosa casa, hermoso ambiente. Las mañanas con un café escuchar y ver los pajaritos es sin igual.
Todo me gusstó, solo que hay que tener vehículo para movilizarte y no hay tiendas cerca.
7/10
Reviewed Jan 20, 2026La ubicación , amabilidad del personal
El olor de la habitación era muy fuerte ( lo que usan para limpiarlas, tiene un olor fuerte) y las instalaciones ya requieren mantenimiento, pero en general la relación caliudad -precio, esta bien. Para dormir una noche estuvo bien.
9/10
Reviewed Jan 20, 2026Die Lage ist sehr ruhig und empfehlenswert zum Ausruhen. Es gibt genügend Parkplätze auf der Straße und die Sicherheitslage ist gut. Darüber hinaus gibt es auf der Straße Wachpersonal. Das Hotelpersonal ist sehr hilfsbereit, kommunikativ und freundlich. Der Ausblick aus dem Frühstücksraum ist herrlich.
Da das Hotel auf einem kleinen Hügel liegt, braucht man immer ein Auto.
9/10
Reviewed Jan 20, 2026La cama muy comoda, elhotel muy apacible, ideal para desconectar
el tema de la llegada en la noche, por el sistema de entrada hasta las 10:00pm y se formo un enredo con el tema que el dueño manda una clave , que las puestas se cierran,fue en ultimas estresante sentir que no podiamos entrar al hotel despues de 10:00 pm. el encargado de dar la clave de ingreso en la noche, demora mucho tiempo para responder el watsap.
6/10
Reviewed Jan 19, 2026La red de wifi, la televisión
9/10
Reviewed Jan 13, 2026Todo nos encanto, en especial la atención, todos fueron muy amables y nos ayudaron en todo lo que necesitamos. El desayuno delicioso, la comodidad, la ubicación, la tranquilidad y seguridad en la zona son un plus. La verdad disfrutamos mucho la estadía... Cuando volvamos a Bucaramanga seguro regresamos a este hotel.
Solo una sugerencia, que la piscina sea climatizada. De lo contrario todo estuvo genial.
8/10
Reviewed Jan 9, 2026Lugar agradable
Ruido de el aire acondicionado, y olor a preparación de comida en mi habitación.
10/10
Reviewed Jan 8, 2026La atención, la ubicación, el desayuno y la casa son excelentes, mudisfrutamos la estadía, gracias por permitirnos disfrutar Bucaramanga
1/10
Reviewed Jan 7, 2026Finalmente no nos hospedamos allí.
La habitación no tenía nevera y la necesitábamos para almacenar un medicamento, el televisor y el aire acondicionado estaban dañados, ubicación lejos de la ciudad sin acceso a centros comerciales cercanos ni lugares para comer algo fácilmente. Cobran descorche si se pide comida o bebida a domicilio.
6/10
Reviewed Dec 29, 2025Die Aussicht war gut
Die Zimmer sind sehr sparsam eingerichtet. Keine Steckdose und Lichtschalter am Bett. Kein Stuhl um etwas anzulegen. Keine Kleiderbügel. Frühstück gewöhnungsbedürftig. Keine Sitzgelegenheiten auf dem schönen großen Balkon.
10/10
Reviewed Dec 22, 2025La vista y la tranquilidad
10/10
Reviewed Dec 14, 2025Excelente servicio
.
8/10
Reviewed Dec 10, 2025Ubicación estratégica y en segura, cerca a parques y vías principales. Personal súper amable
5/10
Reviewed Dec 4, 2025The location is nice because is in a high zone which has a nice view
It is advertised as a boutique hotel, but its just a house. Breakfast was lacking. They don’t offer any beverages like juice or water. Just plain eggs and some fruit. Not very good. Not even napkins. I am allergic to pineapples, they didn’t have any other options available that day. The staff you can tell is tired. There were two ladies, they are there from very early in the morning to late at night, and they make breakfast and all the cleaning of the rooms and all. There is no people at the reception, every time we had to go out we had to look for someone to open the gates, they have this awkward system to open the doors and a curfew after 10 pm, you had to contact the owner to get a code and stuff, this all could be solved with a key, like air bnbs do. That was very annoying. We opted for leaving our car outside to avoid having to ask for the garage to be opened as well. The room was ok but everything feels old and needs maintenance. The TV was very old and slow too. Internet speed was terrible. This place is more like an AirBnB rather that a boutique hotel.
10/10
Reviewed Nov 19, 2025La casa es muy linda
La señal del Internet, pero es por el sector
10/10
Reviewed Nov 18, 2025Everything, is very quiet. Love it
To be realistic nothing negative.
10/10
Reviewed Nov 18, 2025Está ubicado en una zona muy tranquila si lo que buscas es desconectarte , me encanto, el personal muy amable atentos sin duda volvería
La tapa del inodoro estaba suelta me pareció un poco incómodo
10/10
Reviewed Nov 18, 2025El ambiente natural y familiar
10/10
Reviewed Nov 5, 2025La tranquilidad de la zona
Nada
10/10
Reviewed Nov 3, 2025Todo
9/10
Reviewed Nov 2, 2025Habitación muy cómoda, aseada y perfecta para el descanso. El personal muy educado y amable. El desayuno muy bueno. Muy buena ubicación.
Nada, todo muy bien.
9/10
Reviewed Oct 31, 2025Muy tranquilo y silencioso. El personal es muy amable
10/10
Reviewed Oct 22, 2025Es absolutamente precioso , apacible y tranquilo. El servicio de 10 estrellas. Sin duda alguna recomendadisimo Ame sus nenes peludos fueron mi catarsis para el momento tan difícil que estábamos pasando 🐶🥰
9/10
Reviewed Oct 16, 2025Muy cómodo, muy familiar
Que me faltó tiempo para disfrutar más :)
10/10
Reviewed Sep 8, 2025Super clean and beautiful! Amazing and gently staff
10/10
Reviewed Sep 7, 2025El personal es completamente amable y servicial. Los desayunos son muy completos y hay variedad, puedes elegir cómo deseas los huevos todos los días y hay días donde te ofrecen cosas diferentes, como caldo o tamal. También tienen almuerzos. Alexa, quien prepara las comidas, es un amor. La vista es espectacular, rodeada de naturaleza y del cantar de los pájaros 🐦 . La piscina y el jacuzzi deliciosos. La cama y las almohadas muy cómodas, limpio y ameno.
El Internet no era tan bueno en mi computador, pero en el celular funcionaba bien.
6/10
Reviewed Aug 20, 2025Ubicación.
El ruido, en la noche se escuchaba lo que otras personas hablaban, también, los vecinos colocaron música en la madrugada y se escucha todo, por lo que no se pudo dormir bien. El cuarto en algunas partes tenía humedad.
8/10
Reviewed Aug 17, 2025La calidez de su personal
Instalaciones viejas
5/10
Reviewed Jan 23, 2025The location was good and overall the hotel was nice. The room was nice and bright and the bed was very comfortable.
The bathroom could have been cleaned better. There were hairs in the shower and a lot of hair on the bathroom floor. The toilet seat was damaged and should be changed.
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Friendly staff
- •Nice view
- •Tranquil location
Areas to consider
- •Inadequate breakfast options
- •Old facilities
- •Wi-Fi issues
Cleanliness
8.74/10Some reviews noted old facilities and a need for maintenance, affecting the perception of cleanliness.
Service
9.71/10Overall, guests remarked positively on the service, highlighting the staff's friendliness and attentiveness.
Location
9.75/10The location is praised for its nice view and tranquil setting, providing a pleasurable experience.
Room Quality
8.2/10Several mentions of the room feeling old with some maintenance issues, particularly regarding the TV and other amenities.
Amenities
8.23/10The lack of proper breakfast options and outdated equipment affected the perceived quality of amenities.
Value for Money
9.19/10Mixed sentiments due to some issues but overall considered decent value based on location and service.
Food and Beverage
7.74/10Breakfast offerings were notably lacking, with specific criticisms regarding variety and quality.
Overall Experience
9.61/10Despite some issues, most guests enjoyed their stay and expressed willingness to return.