Hotel Syvanna Wellness and Spa

La atención del personal fue magnífica; nos recibieron antes de la hora porque tuvimos que cambiar los planes de viaje. Siempre estuvieron pendientes de nosotros; nos dieron recomendaciones muy buenas sobre dónde comer y qué visitar. Nos dieron jugo de cortesía algún día. La habitación súper cómoda con una linda vista, y muy fresquita. La piscina también estaba muy bien. Súper recomendado.

Es una lástima que el jacuzzi y el sauna no estuvieran funcionando.

Los espacios súper lindos y bien cuidados

I was in Pereira for a wedding, and this was one of the closest hotels to the venue. That's why I booked it. But the hotel is really nice. The facilities are impeccable, and the staff is really, really nice. I felt at home because even the place looked a bit like my home, but it's the hospitality and the warmth that I was welcomed with that really superseded my expectations.

Not applicable because everything was just so perfect.

Flot stort værelse med god plads. Området er tæt på mine møder. Meget roligt. Meget venlige værter. Jeg vender tilbage!

"La ubicación del hotel es excelente, llegamos desde el aeropuerto en unos 15 minutos. Está muy bien ubicado. El desayuno fue delicioso, con buena variedad y todo muy fresco. Sin duda, una experiencia muy agradable."

"Mi experiencia en el hotel fue impecable. No tengo absolutamente ninguna queja; cada detalle fue cuidadosamente atendido y superó mis expectativas. Desde la atención del personal hasta la comodidad de las instalaciones, todo estuvo perfecto. Sin duda, recomendaría este lugar a quienes buscan una estadía tranquila, bien ubicada y con un excelente servicio."

The staff was super friendly and answered fast when needed something. (Extra towels, water, ...) Staff gave recomendation about what to do next. Breakfast was great, fast & easy to order. The bed & facilities were great.

Las instalaciones muy limpias, un lugar muy agradable y la atención del personal lo mejor, muy amables, muy atentos a que la estancia sea agradable, el desayuno también riquísimo, muchas gracias David.

Le service, l'emplacement, la propreté,la tranquillité du lieux tout était excellent Merci a tout le personnel pour notre séjour On retournerai sans faute

Rien

La atención del personal y administración fue acogedora.

La habitación muy cómoda y limpia. Muy tranquilo el entorno para descansar. La amabilidad del personal.

Realmente todo fue espectacular, no hubo nada negativo.

I spent 5 days here and everything exceeded expectations. The accommodations are spotless and very well maintained. The rooms and beds are extremely comfortable — the mattresses felt brand new. Breakfast each morning was delicious and a great way to start the day. I traveled from Canada and felt completely safe the entire time. The location in Cerritos, a peaceful suburb of Pereira, is both beautiful and secure — perfect for visitors looking for a calm retreat. Special thanks to David and the team for their warm hospitality. The sauna, cold plunge, and pool were excellent additions that made the experience even more relaxing. I truly have nothing negative to say and would highly recommend this place to any tourist visiting the area.

Unfortunately the place did not meet our expectations. Overall, the hotel is extremly overpriced for the level of service we received. Not recomended.

The hotel does not have restaurant to begin with. On the other hand, it is suppose to be a spa but there is not staff that provide massage services and those need to be booked with at least 24 hours in advance. The place lack of maintenance, does not have restaurant and it is not near to restaurants. It is extremely overpriced if you take into accout what they offer and what other hotels offer.

Don't like anything

TV not working no internet ants bug in room check out early no room service

The pool, the nature and the hot tub

Location is bad hotel was very dirty no hot water The price was very expensive

Did not like absolutely nothing about this location nothing

Oct 15/2022 **UPDATE !!!>> We were here a year ago when Luis and wife were present and giving a superb and excellent service, caring for the guests. Loved the place then. Now it is my last choice on booking or recommending this hotel. This place may be now under new management. At time of check in was fast and no issues since we were here before. We solicited SPA and massage services for next day by noon. For breakfast time next day we were asking to have our breakfast on our balcony via wasap as they recommended at check in time the night before from the lady in charge. There were only two of the suits occupied including ours in the entire property, we were told that we better head down to the dinning room just to get the menu because they were jammed and extremely busy. When after 1 hr by 10 am such menu was sent by Wassap. They finally decided to be kind and bring our breakfasts which they were missing the coffees, butter and napkins. While having our beautiful breakfast one of the ladies from the kitchen was walking throughout the property spitting all over the place right in our presence. After 2pm we requested clean towels noticing that our breakfasts piled up dishes were still in our balcony table. We waited for the towels for a while. We had to go downstairs with our dirty towels, dirty dishes from our balcony and request those new clean towels again. After 40 min we finally got our stiff hard towels. The very next day we were doubting on requesting anything

Relax, quite, nice pool and good service

Excelente sitio, la habitación muy cómoda y bonita, el desayuno muy bueno y variado, los jardines espectaculares. Recomiendo ampliamente una sesión de masaje en pareja. Nos sentimos como en casa. Sin duda volveremos

Loved the peaceful area, not having the normal noise of cars. It was fantastic, I can not wait to go back. Luis and his wife, very friendly and helpful.

Great Property. If you are looking for a peaceful place, want to be pampered and want to enjoy nature, this is the place to go!!!! Hosts Carolina and Luis were great, helpful and made our stay very enjoyable. Aleyda and William (staff), were really nice and helpful as well. Excellent service, breakfast was amazing, really clean and beautiful environment. Will go back next time we visit pereira.

Situated tucked away off of the main road running through Pereira, Syvanna was a welcomed relaxing oasis. Upon arrival we were offered drinks and refreshments. Parking is on site within the gated property. The room we had was incredible. Very clean and the jacuzzi was a welcomed plus! AC worked fantastically. Breakfast is offered every morning, which included coffee with eggs and arepas and fruit, but they would make accommodations for anything you need. Luis and Carolina, the owners, were extremely hospitable and were fantastic to get to know! This resort only has 6 rooms so you really feel like you have it to yourself. Highly recommend and will be staying again next time we are in eje cafeterro!

This is a beautiful property, perfect for a relaxing and quiet time. It is close enough to Pereira to get there, but far enough to feel like you are outside a city. The staff was very friendly and accommodating, always willing to help make suggestions of things to do and how to make it happen. I definitely recommend Syvanna! Thank you for a wonderful time!

El lugar perfecto para descansar y recargarse de buena energía, rodeados de naturaleza y siempre con la mejor atención. Gracias por consentirnos Syvanna.

Sin papel en el baño

amazing staff,Personal and special treatment for guests

Questo hotel è stato una fantastica sorpresa. Un po difficile trovarlo ma una volta arrivati l'esperienza è unica. Bello, comodo e unico rispetto a tutto quello che potrete trovare in zona. Fantastiche piscine, idromassaggio e jacuzzi e un personale gentile, cordiale e ultra disponibile.

Good room, but couldn’t use some of the amentities advertised

Excelente experiencia

Super Hotel. Etwas ausserhalb von Pereira aber mit Uber oder einem Fahrer gut zu erreichen. Wunderbar gelegen und ganz freundliches Personal.

extraordinaria

Un hotel muy bueno para descansar y desconectarse de todo. Las habitaciones muy comodas y la atencion excelente

Mal. Fue terrible

Fue de verdad un fin de semana relajante en unas instalaciones cómodas y limpias donde casi todo es nuevo. La atención es excelente, personal supremamente amable y todo tiene una conexión en el hotel, sus colores, las distribuciones de los espacios, los aromas; para hacerte sentir tranquilo y salir renovado.

ESPECTACULAR, SE RECOMIENDA. VOLVERE

Zeer behulpzaam personeel, ze deden er alles aan om ons te helpen met boeken van vliegtickets, boeken van golf spelen etc. Etc. Ontbijt heerlijk met veel persoonlijke aandacht met voornamelijk jonge mensen. Daar ons spaans niet zo goed was, is het jammer dat deze jonge mensen slecht engels spreken maar met goede wil en vertaalapps zijn we een heel eind gekomen.