Whalebone Pier
Whalebone Pier, Umhlanga Promenade, Stratton-on-Sea, Umhlanga Rocks, 4320, South Africa- Attraction
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Luxurious Oceanfront Retreat
Breathtaking Views: Overlooking the Indian Ocean, the Beverly Hills Hotel offers a stunning waterfront terrace and guest rooms with ocean-facing balconies.
Elegant Accommodations: Each air-conditioned room features modern cream and brown furniture, a satellite LCD TV, DVD player, and free Wi-Fi for your comfort and entertainment.
Culinary Delights: Indulge in delectable dishes at The Sugar Club Restaurant with mesmerizing ocean views or enjoy a variety of options at the Elements café bar in a chic setting.
Experience luxury and comfort at Beverly Hills Hotel. Book now for an unforgettable stay by the ocean.
Check-in from
02:00 PM
Check-out by
11:00 AM
Parking
FREE
Children
Allowed
Pets
Not allowed
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
58 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
2 Twin bed (90-130 cm wide)
Room details
27 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
38 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
27 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
27 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
27 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
81 sqm
Sea View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
58 sqm
Sea View
In-room amenities
1 Double Bed OR 1 King Bed
624-sq-foot soundproofed room, balcony with ocean views
Layout - Bedroom and sitting area
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Double bed (131-150 cm wide)
Room details
58 m2
Ocean View
In-room amenities
1 King Bed OR 1 Queen Bed
291-sq-foot soundproofed room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Smoking And Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
27 m2
Ocean View
In-room amenities
1 King Bed OR 1 Queen Bed
409-sq-foot soundproofed room, balcony with ocean views
Internet - Free WiFi
Entertainment - Flat-screen TV, satellite channels, and DVD player
Food & Drink - Coffee/tea maker, minibar (fees may apply), electric kettle, and 24-hour room service
Sleep - Bed sheets
Bathroom - Private bathroom, separate bathtub and shower, bathrobes, and slippers
Practical - Safe, desk, and phone
Comfort - Climate-controlled air conditioning and daily housekeeping
Accessibility - Wheelchair accessible
Non-Smoking
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen Bed (150-160 cm wide)
Room details
38 m2
Ocean View
In-room amenities
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
81 sqm
In-room amenities
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Provider-sourced guest reviews.
Fantastische lokatie. Uitstekende service, alles goed geregeld
Everything
Nothing
On the beach with to die for views and the sound of the sea to put you to sleep
Nothing to complain about.
We enjoyed the stay at this luxury home away from home,in room breakfast was perfect with a beautiful ocean view
great
The reception area, the foyer as well as the dining area. The view is great.
1. The Bathroom needs upgrading 2. The bedroom carpets needs replacing; carpet was wet and smelling 3. The beaches were closed, the hotel should have told us this before booking, hence we book at your hotel 4. I am still waiting my refund on the incorrect booking, to date no email from the hotel regarding my refund.
The location and the service
Nothing
Beautiful view and fantastic breakfast ĥ
So relaxing
Absolutely nothing
I felt special... everyone greeted me and were all so cheerful!!!
Leaving
Excellent
Hospitality
Prachtige locatie, direct aan de oceaan en met toegang tot een meer dan 2 Km lange wandelboulevard. Zeer uitgebreid ontbijtbuffet en vriendelijk en behulpzaam personeel.
Het gebouw vertoont wel al wat verouderingsverschijnselen. Zo was ons schuifraam voor de toegang tot het terras zeer moeilijk te openen en was er een kier tussen de raamdelen waardoor de wind naar binnen kon.
Location excellent on beachfront
Getting rather old and in need of upgrade
It is old world. I love the position. I love the generosity
Nothing
The service was exceptional, it was my birthday and they made it extra special
Staff and position
Rooms need an upgrade but still lovely
Room and lounge attractive furnishings.Brought heater for cold.Staff friendly Spa open late.Room service sandwiches good.Beautiful view.Monkeys ' visits fun.
Shower in bath .Old showerhead in wrong position.Mattress slightly tilted to side.Four meals I had main dishes awful,no standard for expensive hotel.Cheese and drinks hour small salad bowls not fresh:, prepared too early.Wine per glass too rigid to old etiquette .
The view
Sea view Service Clean rooms
None
The breakfast was good and the location is great. Most of the staff are very welcoming and the welcome back note left on the beds was lovely. The rooms were decorated well and the beds and pillows were comfortable. The dinner (curry and a burger) that we enjoyed in the lounge area was very tasty. Had an great early morning walk along the promenade and pier before breakfast. There were already quite a few people out and it felt safe to be out walking alone.
The building is looking a little rough around the edges. The patio doors were difficult to open and did not lock. There is a lot of peeling paint outside on the balconies and very dirty windows in the passages, which are covered by net curtains. A revamp of the outside property seems to be long overdue.
Great as always
None
I loved the old world feel of the hotel. The breakfast was amazing
I loved everything
Property was good with location wise. Sea facing room is best .
Extra charges to pay for the water bottles which is 750 ml ( 30 RND per bottle) .
BREAKFAST WAS DELICIOUS
NONE
Sehr schönes, charmantes Hotel in absolut traumhafter Lage oberhalb des Strandes mit schönem Pool, Blick auf den Leuchtturm und sicherem Parkplatz. Das Frühstück ist sehr gut und sehr umfangreich. Das Restaurant zum Dinner konnten wir nicht nutzen, da es total unterkühlt war. Frühstück und Lunch kann man auf der Terrasse genießen. Unser Zimmer sehr schön, ausreichend Platz mit eigenem Eingang direkt am Pool. Da die Nächte sehr kalt waren und die Klimaanlage nicht heizte haben wir einen Heater erhalten. Das Personal ist sehr freundlich und hilfsbereit.
Unterkühlte Innenräume
Pretty much everything! Staff are amazing. Rooms are spacious, well appointed and very clean. Food was excellent. Well situated on the beachfront promenade. Close to other restaurants and shops, and a short drive to Gateway.
Nothing.
Wonderful location, overlooking the Umhlanga beach and lighthouse. Breakfast was outstanding and staff at the pool were extremely friendly and attentive. The staff kept the premises in pristine condition and the daily turn down and room servicing was amazing.
The rooms need an update and the old fashioned shower-in bath is just not good enough for a five star hotel! Southern Sun needs to invest in updating the rooms. Sunday live solo saxophonist was too loud and made dining a painful experience to the ear.
Kind staff Great meals Room service, excellent
Satisfied with everything
v good location.great views. very pleasant staff
a few things didn`t work. wash basin plug and cold water taps fast closed and shower mixer didn`t work which mean cold water only. small stuff but the hotel need the bathrooms updated form what I also heard from other guests.
Location and staff feiendly
The air-conditioning was not heating up a lame asbestos heater was brought which didn't do the job. The rugs caused allergies and constant sneezing. The food was terrible. Unfortunately did not live up to 5 star expectations.
Linen on bed wasn't clean. Sheet on bottom and topsheet was all that was covering the duvet the duvet was off white colour and would expect higher standards in a 5 star hotel
Lovely stay, as always. Great breakfast, excellent service.
Not the hotel’s fault, but the night clubs across the street are extremely noisy, it is very unpleasant. Luckily you can’t hear them in the room, but it is loudly heard at the pool and restaurant area. It detracts from the peaceful atmosphere.
The location was great and the staff was welcoming and helpful. And professional, enjoyed every encounter with them.
Didn't like the bathroom(old set up) tabs dont work properly,water spilling all over cos the design of the shower is old....for the amount of money spent on the booking,was expecting very nice room interiors.
From the moment you walk through the doors it’s another world .You can just relax
The Grand old style of the Beverly hills mixed with modern features. Excellent location Excellent facilities
There is nothing we didnt like
Location
Quite old
See view
Nothing
Exceptional service and location
I stay often and it is just so comfortable and welcoming.
The staff was very friendly and we felt very looked after. Loved that I did not feel that i was been taken advantage of by keep having to pay more for things Like Cappuccinos was included for breakfast
Only a bath shower.
Location
Needs some TLC
pool was nice and warm, my daughter really enjoyed it
covered parking wasn't accessible
Location
Needs renenavation
Superb Location.
Location phenomenal with breathtaking views of the ocean. Staff were welcoming and professional.
I
Really nice position, nice ocean views and very friendly staff! Pool area with ocean views was also great.
Our room was clean but a bit dated. Especially the sliding door to the balcony was very difficult and heavy to open. In the mornings you could clearly here neighbours and water flushing, waking us up too early. Hope the hotel receives an upgrade soon.
The location is excellent and the staff are very friendly and helpful
Wifi is not very good and the shower is old
Location is good very nice sea views
Carpets need some attention
Breakfast, definitely breakfast. The staff were super friendly and helpful. One night they served complimentary cheese and wine , a nice touch.
Hotel is now dated. Needs a bit of an upgrade.
A little luxury !
Great location and fantastic view. Close to the beach and several good restaurants.
The hotel needs refurbishing. The balcony doors and furniture have seen better days. Service was inconsistent - great at breakfast but not at Elements. The Spa staff were constantly on their mobile phones - not a professional look.
Location, staff excellent.
Rooms not really that stylish, need an upgrade.
Pool .location .friendly staff
Pillows in room needs replacement. Booked a room with queen bed but got two single bed moved together
Gute Lage und schönes Hotel
Teilweise Affen auf der Terrasse, da musste man drinnen frühstücken- diese hätten mit geringem Aufwand auch verjagt werden können
Everything, from the minute you walk in the door to the last minute leaving. Everything was fabulous. The service, the room, the view, the breakfast, the pool, the location ..everything
There is absolutely nothing not to like
Extremely well located, parking and vehicle access is a breeze. The food is fantastic and above all the hospitality from the staff is top class. Rooms, bathrooms and common areas are all spotless.
Łazienka wymaga remontu i jest mała. Wykladzina w pokoju do wymiany
Hospitality,view and the food
Nothing
Good service
Furniture and finishings need to be upgraded
The location
I was disappointed and expected more from a 5 star hotel
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
Areas to consider
Cleanliness
7.8/10Several reviews mentioned cleanliness issues, such as stains on carpets and maintenance problems.
Service
9.8/10Many reviews praised the staff for their friendliness and attentiveness.
Location
9.3/10The location received positive remarks for being close to the ocean and restaurants.
Room Quality
7.8/10Some rooms had issues such as outdated features and uncomfortable beds.
Amenities
8.8/10Most amenities received positive feedback, though some equipment was noted as outdated.
Value for Money
8.8/10General perception was positive, but some highlighted areas needing improvement.
Food and Beverage
9.3/10The food, especially breakfast, was frequently praised.
Overall Experience
8.8/10Overall, guests reported enjoyable stays with room for minor improvements.