Los Secretos de Puebla - Puenta de Bubas
Los Secretos de Puebla - Puenta de Bubas, Avenida 2 Oriente 1003, Centro Histórico de Puebla, 72377 Puebla, PUE, Mexico- Attraction
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Hotels in Puebla8.4Excellent(337 reviews) 
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Ikonik Hotel Puebla
by Ikonik Hotels
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About this hotel
Luxurious Accommodation
Experience comfort and style at Ikonik Hotel Puebla, offering modern rooms with amenities like LCD TV, free WiFi, and a mini bar.
Convenient Location
Situated just steps away from the Convention Centro and close to the Industrial zone, our hotel is the perfect choice for business travelers.
Exceptional Services
Enjoy our on-site restaurant, bar, gym, and 24-hour room service for a seamless stay. Plus, with attractions like San Francisco Park and El Parian Market within walking distance, your exploration of Puebla starts right at our doorstep.
Book your stay at Ikonik Hotel Puebla now for a memorable experience in the heart of the city.
Nearby Attractions
Monument to industry
Monument to industry, Calle 4 Oriente, Centro Histórico de Puebla, 72377 Puebla, PUE, Mexico- Monument
Ángel Custodio
Ángel Custodio, Centro Histórico de Puebla, Puebla, Municipio de Puebla, Mexico- Park
Ángel Custodio
Ángel Custodio, Avenida 3 Oriente, Centro Histórico de Puebla, 72377 Puebla, PUE, Mexico- Monument
Puente de Ovando
Puente de Ovando, Centro Histórico de Puebla, Puebla, Municipio de Puebla, Mexico- Park
Parque de Analco
Parque de Analco, Centro Histórico de Puebla, Puebla, Municipio de Puebla, Mexico- Park
Important Information
Please note for reservations of more than 5 rooms/groups special conditions apply.
Please note that the property reserves the right to pre-authorize credit cards prior to arrival.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.
Stay Details
Check-in from
03:00 PM
Check-out by
12:00 PM
Children
Allowed
Pets
Not allowed
Amenities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Safety deposit box
Bar
Tour desk
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Daily housekeeping
Grocery deliveries
Coffee Shop on site
Staff adhere to local safety protocols
Laundry washed per local authority guidelines
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
Hand sanitizer in guest room and key areas
Cashless payment available
Fire extinguishers
First aid kit available
Sanitized tableware & silverware
Invoice provided
Guests can opt-out any cleaning services during stay
Smoke alarms
Guest room sealed after cleaning
Property cleaned by professional cleaning companies
Physical distancing in dining areas
Key access
Food delivered to guest room
CCTV outside property
CCTV in common areas
Process in place to check health of guests
Access to health care professionals
24-hour security
Delivered food - securely covered
Breakfast takeaway containers
Key card access
Room Types
Triple Room
Up to 3 guests21 sqmExtra-large double bed (Super-king size) (181-210 cm wide), Bunk bed (Variable Size)
This triple room has a mini-bar and air conditioning. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.
Sleeps
Up to 3 guests
3 adults · 2 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide), Bunk bed (Variable Size)
Room details
21 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paperBottle of water
Superior Queen Room
Up to 2 guests29 sqmQueen bed (151-180 cm wide)
Offering free toiletries, this double room includes a private bathroom with a shower and a hairdryer. The spacious air-conditioned double room offers a TV with cable channels, a mini-bar, a wardrobe, parquet floors as well as city views. The unit offers 1 bed.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Queen bed (151-180 cm wide)
Room details
29 sqm
City View
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetLinenUpper floors accessible by elevatorToilet paperBottle of waterCots
Standard King Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features a king-size bed, air conditioning and mini-bar. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paperBottle of water
Deluxe King Room
Up to 2 guests22 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room features a mini-bar and air conditioning. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer. There is a city view.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
22 sqm
City View
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetCoffee machineLinenUpper floors accessible by elevatorToilet paperBottle of water
Deluxe Double Room with Balcony
Up to 2 guests25 sqmExtra-large double bed (Super-king size) (181-210 cm wide)
This double room has air conditioning and mini-bar. Other amenities include a satellite LCD TV, wake-up service, ironing facilities and a hair dryer.
Sleeps
Up to 2 guests
2 adults · 1 children
Beds
Extra-large double bed (Super-king size) (181-210 cm wide)
Room details
25 sqm
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskToiletPrivate bathroomHardwood or parquet floorsWardrobe or closetCoffee machineTerraceLinenUpper floors accessible by elevatorToilet paper
Executive Double Room Single Use
Up to 1 guests29 m2King bed (151-180 cm wide)
1 King Bed
312 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 1 guests
1 adults
Beds
King bed (151-180 cm wide)
Room details
29 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Double Room Single Use
Up to 1 guests22 m2King bed (151-180 cm wide)
1 King Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Sleeps
Up to 1 guests
1 adults
Beds
King bed (151-180 cm wide)
Room details
22 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Double Room
Up to 2 guests22 m2King bed (151-180 cm wide)
1 King Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
22 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Double Room Single Use (Interior)
Up to 1 guests22 m2King bed (151-180 cm wide)
1 King Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, no windows, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Sleeps
Up to 1 guests
1 adults
Beds
King bed (151-180 cm wide)
Room details
22 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Family Quadruple Room
Up to 4 guests21 m2Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
1 Double Bed and 1 Twin Bunk Bed
226 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Sleeps
Up to 4 guests
2 adults · 2 children
Beds
Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
Room details
21 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Double Room (Exterior)
Up to 2 guests22 m2King bed (151-180 cm wide)
1 King Bed
237 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
22 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooTransfer showerRoom service (limited hours)Wheelchair accessibleDaily housekeeping
Executive Double Room (Superior)
Up to 2 guests29 m2King bed (151-180 cm wide)
1 King Bed
312 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
29 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Family Triple Room
Up to 3 guests21 m2Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
1 Double Bed and 1 Twin Bunk Bed
226 sq feet
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Sleeps
Up to 3 guests
3 adults
Beds
Double bed (131-150 cm wide), Bunk bed (90-99 cm wide)
Room details
21 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Deluxe Room (Terrace)
Up to 2 guests25 m2King bed (151-180 cm wide)
1 King Bed
269-sq-foot room with a deck/patio
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 2 guests
2 adults
Beds
King bed (151-180 cm wide)
Room details
25 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetTerraceToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtains
Deluxe Double Room Single Use, 1 King Bed
Up to 1 guests25 m2King bed (151-180 cm wide)
1 King Bed
269-sq-foot room with a deck/patio
Internet - Free WiFi 25+ Mbps
Entertainment - 48-inch LCD TV with satellite channels
Food & Drink - Room service (limited), minibar (fees may apply), and free tea bags/instant coffee
Sleep - Blackout drapes/curtains and bed sheets
Bathroom - Private bathroom, shower, free toiletries, and a hair dryer
Practical - Laptop workspace, phone, and iron/ironing board (on request); cribs (free) available on request
Comfort - Fresh bed sheets (on request), fresh towels (on request), and air conditioning
Eco-friendly - Eco-friendly toiletries, reusable coffee/tea filters, eco-friendly cleaning supplies, and energy-saving switches
Need to Know - Housekeeping on request, toothbrush and toothpaste not available
Non-Smoking, pet friendly
Noise-free guestrooms cannot be guaranteed
Sleeps
Up to 1 guests
1 adults
Beds
King bed (151-180 cm wide)
Room details
25 m2
In-room amenities
MinibarShowerTVTelephoneAir conditioningHair dryerDeskPrivate bathroomSatellite channelsWardrobe or closetToilet paperShampooRoom service (limited hours)Daily housekeepingBlackout drapes/curtainsFree WiFi
Ask about this hotel
Get answers about amenities, policies, and more — e.g. “Are pets allowed?” or “Is parking available?”
Guest reviews(337 total)
Provider-sourced guest reviews.
10/10
Reviewed Sep 11, 2026We had a wonderful stay at the Ikonik Hotel in Puebla. The room was clean, modern, and very comfortable, and the location was excellent—within walking distance of the historic center, which made it very convenient for exploring the city. The staff was extremely friendly, welcoming, and helpful throughout our stay. Their great service really added to the overall experience. Overall, we really enjoyed our stay and would definitely consider staying at the Ikonik Hotel again when visiting Puebla!
The only minor detail was the water pressure at the bathroom sink, which could have been a little stronger. Other than that, everything was excellent.
2/10
Reviewed Aug 24, 2026NO ME GUSTO NADA MENOS EL DESAYUNO MUY POBRE Y CARO
ACTITUD, LIMPIEZA Y EL DESAYUNO NADA QUE VER CON LOS DEMAS ESTABLECIMIENTOS POBRE Y SIN PAN TODO EN POQITAS CANTIDADES NADA RECOMENDADO
9/10
Reviewed Aug 20, 2026La ubicación es muy buena, muy cerca del zócalo , las calles muy seguras para poder ir caminando aún de noche.
El servicio de limpieza, en 2 ocasiones de 4 noches que estuvimos ,no acompletaban las toallas, sin embargo ,lo notificabamos y respondían al momento.
8/10
Reviewed Aug 19, 2026La tranquilidad ,limpieza y atención muy buenas .La atención en el Restaurante Mi viejo Café fue muy bueno .Gracias
Lo único que no me gustó fue que las persianas enrollados de las orillas permitían que entrará la luz tanto del día como la noche ,eso fue lo incomodo ya que justo daba en la cara .Poner atención en las persianas
10/10
Reviewed Aug 16, 2026Todo excelente
8/10
Reviewed Aug 3, 2026La vista, servicio y atención
El suceso de hoy en recepción
6/10
Reviewed Jul 22, 2026cama
el precio
10/10
Reviewed Jul 8, 2026La atención del Personal, las Instalaciones y ubicación del Hotel.
9/10
Reviewed Jun 29, 2026Excelente habitación, cómoda y limpia
Te asignan una habitación diferente a la que aparece en la app
9/10
Reviewed Jun 29, 2026Me cambiaron de habitación por el ruido exterior sin poner ninguna pega. La habitación que me dieron era mejor y muy buena.
Todo excelente
10/10
Reviewed Jun 21, 2026A very lovely themed hotel with spacious rooms and comfortable furnishing. Rooms were well equipped and extremely clean. Kudos to all the staff there because they were extremely helpful and friendly. Location was excellent too- all major attractions in the historic downtown are within walking distance!
10/10
Reviewed Jun 10, 2026Su comodidad su ubicación la atencion al cliente
No encontre algun pero too esta muy comodo
9/10
Reviewed Jun 7, 2026El restaurant tiene variedad y buenos precios Cerca de museos como el Amparao, el de la revolución, el de el mendrugo, la capilla del rosario, la catedral
7/10
Reviewed May 25, 2026Las camas comodas, la vista desde mi habitación.. la habitación muy bonita. La televisión con cable. El personal, la limpieza de la habitación. El elevador, la ubicacion a dos sudaderas tienes el zócalo la calle de los dulces el parian
El desayuno. Es escaso, para el café no te ofrecen Leche, antes había buffe por eso decidí quedarme ahí. No te ofrecen Tortillas ni pan. Así que te quedas con hambre. Mejor hubiera reservado sin desayuno. El ruido de los autos. Hasta en la.mamdrugada se dejaban de escuchar pero a las 6 ya otra vez.
10/10
Reviewed May 11, 2026It was clean, and fast check in and check out
9/10
Reviewed May 10, 2026Friendly and helpful staff. Great central location and spectacular view of Cinco de Mayo parade. Very clean. Hot shower (took time to figure out how it worked). The in suite coffee maker and daily coffee provided was really good and so convenient. Bed was very comfortable.
I was disappointed there was no laundry service as advertised. Breakfast was underwhelming, but not all options were tried.
10/10
Reviewed May 8, 2026Ubicación, atención, higiene
10/10
Reviewed May 5, 2026Las instalaciones y ubicación son muy buenas. Todos muy amables.
6/10
Reviewed May 4, 2026La ubicación cercana al centro histórico.
El parking se paga $ 190 por noche y eso lo informan hasta que llegas al check in
8/10
Reviewed Apr 30, 2026La comodidad de las camas, el aire acondicionado, las regaderas y el baño
La tele de uno de los cuartos no se podía conectar a internet y no supieron solucionar el problema. El agua de la regadera y lavabo esta tratada con algún químico que reseca mucho la piel. Las toallas aunque no olían mal tenían manchas oscuras o de bile de usuarios previos. Mi habitación (408) estaba debajo de un ducto que hacía ruido de máquina de manera constante, pude dormir por que tengo el sueño pesado, pero no creo que la mayoría pueda conciliar el sueño.
8/10
Reviewed Apr 20, 2026El personal del hotel es muy amable y la comida del restaurante es muy buena y a precios razonables.
El hotel se ubica en una avenida principal con mucho tránsito y en las habitaciones que dan a la calle se alcanza a escuchar un poco el ruido. La cama no es muy cómoda.
10/10
Reviewed Apr 16, 2026Me gustó que esté cerca del Zócalo. El restaurante es bueno y a buen costo. La habitación, confortable.
9/10
Reviewed Apr 11, 2026Me gusto que la habitación es suficientemente amplia, tiene cable, netflix y la mia tenia balcon que daba directo a la catedral, ademas esta ubicado en el centro lo que lo hace ideal para caminar en la noche, las camas son comodas y es una excelente opción para descansar.
No me gusto que el estacionamiento se cobra aparte, son $250 y que aunque cuenta con gimnasio, son 5 maquinas de cardio, varias mancuernas y 1 banco pero hay para tomar agua.
6/10
Reviewed Apr 1, 2026todo estaba muy limpio
no tenían estacionamiento y por la ubicación no había mas que uno de pago cercas
9/10
Reviewed Mar 31, 2026Excelente ubicación y servicios.
La señal de Internet limitada en el 4to piso.
10/10
Reviewed Mar 25, 2026Relación calidad precio, situación, nuevo y limpio
10/10
Reviewed Mar 20, 2026Excelente ubicación, el hotel muy bonito elegante y ordenado, el servicio de restaurante excelente.
Me encantó todo
9/10
Reviewed Mar 10, 2026La ubicación
La puerta del balcón que da a la avenida no sella bien y todo el ruido de la calle se escucha demasiado. Las 3 noches q estuve ahí no dormi bien x eso
8/10
Reviewed Feb 10, 2026Breakfast (included) was great. Staff was very nice. Bed was comfortable. Balcony was a great place to watch the city and volcano from. Location was convenient. to walk to the market, and Zocolo.
Probably not the best choice if you are a light sleeper (5 de Mayo is a very busy street 24/7) if you need steady wifi or you are mobility challenged. Otherwise it is great.
9/10
Reviewed Jan 19, 2026Good location
Tv does not have a lot options
10/10
Reviewed Jan 19, 2026Siento que lo que más cuenta es el recibimiento y la chica de recepción lo cumplió fue muy amable y aparte me explico muy bien se agradece.
Nada para ser mi primera vez ahí, me gusto todo
9/10
Reviewed Jan 19, 2026Fue una excelente experiencia la estadía en el hotel.
Todo fue de nuestro agrado
5/10
Reviewed Jan 19, 2026la ubicacion
el baño del cuarto , el que no te dan colchas , solo usan unas sabanas blancas que estan duras y pesadas , ademas solo te dan una adicional y nos toco rotas
10/10
Reviewed Jan 19, 2026Muy buen servicio
Hasta ahorita nada y van 2 veces que me hospedó ahí
10/10
Reviewed Jan 18, 2026Me gustó que respetarán mi reserva y el servicio de valet parking.
8/10
Reviewed Jan 15, 2026Su ubicacion
No tiene estacionamiemto
1/10
Reviewed Jan 14, 2026La atención y las instalaciones están bien
Que cobren estacionamiento, además debe haber un letrero indicando estacionamiento momentáneo para los clientes para entrar a la recepción no tienen un menú en los cuartos más que un servibar caro, me dieron cuarto hacia la calle y las cortinas no son las adecuadas porque se filtra la luz por las orillas
9/10
Reviewed Jan 12, 2026Que no cuenta con estacionamiento.
8/10
Reviewed Jan 9, 2026El desayuno era bueno
7/10
Reviewed Jan 1, 2026Keine Preisliste in der Minibar
7/10
Reviewed Jan 1, 2026Minibar vorhanden aber keine Preisliste
9/10
Reviewed Dec 29, 2025Clean and close to Historical centre
No safe in the room
9/10
Reviewed Dec 28, 2025La relación calidad precio y que tenía ascensor
El pasillo un poco oscuro y que no hicieron el aseo el segundo día de estancia
9/10
Reviewed Dec 27, 2025Ubicación y comodidad
Se cobra aparte el estacionamiento
10/10
Reviewed Dec 27, 2025La amabilidad de Flor (recepcion)....y la del restaurante🤩
10/10
Reviewed Dec 27, 2025La amabilidad de la recepcion(FLOR)...Y la del restaurante 🤩
9/10
Reviewed Dec 23, 2025El hotel es muy bonito. El restaurante muy rico. El agua de horchata deliciosa.
Que la litera rechinaba cada que te sentabas, era muy molesto. Le faltaban patas a la litera (que como sustituto tenía un tornillo en una pata y del otro lado ya no estaba el tornillo), por eso , después me di cuenta, sucedía todo el ruido al acostarse o sentarse, ojalá lo arreglen. El escusado no estaba bien aseado cuando llegamos, lo reportamos y lo asesaron de inmediato. El wifi funcionó muy bien. La habitación era un poco pequeña para tres personas... Para dirigirse al zócalo de la ciudad hay que cruzar una avenida amplia y me pareció un poco peligroso el cruce por el tránsito de vehículos, pero eso, claro, no es culpa del hotel
6/10
Reviewed Dec 21, 2025La decoración esta muy bonita la atención en recepción esta muy bien.
Creo que no hay la higiene requerida ya que por la madrugada a mi novia le salieron varias ronchas y a mi también en el cuerpo y es por falta de limpieza en sábanas o toallas almohadas. Solo por eso no pienso regresar Además que el ruido de la calle entra a la habitación no pudimos descansa bien
10/10
Reviewed Dec 19, 2025Todo, a mí esposa le encanto
Todo es excelente
10/10
Reviewed Dec 17, 2025La vista perooooo
El vidrio estaba muy sucio por fuera no salían bien las selfies
10/10
Reviewed Dec 14, 2025Todo perfecto
8/10
Reviewed Dec 14, 2025La vista del balcón del 4to piso, te permite tener una vista panorámica de la ciudad
Algunas personas de recepción son muy displicente, no les interesa atender las solicitudes de los huéspedes.
9/10
Reviewed Dec 10, 2025Excelente hotel! Cama confortável, iluminação ótima, quarto com.ar condicionado, frigobar e cafeteira,.muito agradável. Hotel todo agradável e bonito. Tem um elevador panorâmico e um bom restaurante. Foi o melhor hotel da minha viagem!
Apenas falta um blecaute decente. Entra muita luz no quarto de manhã. Também fiquei num quarto virado pra avenida e tive que usar tampões de ouvido
9/10
Reviewed Dec 7, 2025Está muy cerca del centro
Que un día al regresar estaba cerrado y tardaron en abrir
10/10
Reviewed Dec 3, 2025Todo, sin duda un gran lugar para descansar y conocer la ciudad.
10/10
Reviewed Dec 1, 2025La ubicación
Todo excelente
10/10
Reviewed Nov 27, 2025Excelente todo
Nada
10/10
Reviewed Nov 27, 2025Everything, the room is perfect for the weekend, as a couple we were amazed by the service and food.
You can hear voices from other rooms.
9/10
Reviewed Nov 24, 2025El estilo del lugar.
Todo bien.
10/10
Reviewed Nov 21, 2025La ubicación es excelente; solo atraviesas la avenida y te encuentras en el centro histórico de la ciudad, así que llegas caminando 5 a 20 minutos a todos los atractivos turísticos del centro histórico, y te evitas la aglomeración de vehículos que hay en las bonitas pero estrechas calles del centro. El restaurante tiene buen servicio, la comida muy rica y viernes y sábado hay música en vivo, un dueto que el chico toca muy bien la guitarra y la chica canta muy bonito.
Si en las habitaciones cercanas hacen ruido fuerte se escucha... y me tocó que había otros huéspedes que llegaban en la madrugada gritando y cantando.
10/10
Reviewed Nov 15, 2025La comodidad
6/10
Reviewed Nov 14, 2025Las instalaciones y el cuarto estan muy bonitos y limpios.
El balcon del cuarto daba hacia la avenida y pues el ruido es insoportable, toooda la noche se escuchan los carros, motos etc por lo cual no pues no se descansa bien
10/10
Reviewed Nov 3, 2025Tiene todo lo necesario para descansar, está muy bien ubicado y queda cerca de todo
En la noche se dañó el aire acondicionado e hizo mucho calor
Guest Feedback
Feedback themes are sourced from guest reviews provided by our data provider.
What guests love
- •Location
- •Friendly service
- •Good food
- •Value for money
Areas to consider
- •Cleanliness issues
- •Noise disturbances
Cleanliness
7.4/10Concerns about hygiene in the room and reports of cleanliness issues.
Service
8.9/10Positive mentions about staff friendliness, especially Flor at the reception.
Location
8.9/10Excellent location close to the historical center, easy access.
Room Quality
7.9/10Some complaints about noise and size, but generally satisfactory.
Amenities
8.4/10Good amenities like a restaurant and decent Wi-Fi, but some drawbacks noted.
Value for Money
8.4/10Positive sentiments about quality for the price.
Food and Beverage
8.9/10Good food quality and enjoyable dining experience.
Overall Experience
8.4/10Overall positive experience with some minor issues.