Hotel AWA vs Similar Hotels

Rooms are described as beautiful and comfortable, with great views.

Issues with the maintenance of the rooms and comments on outdated furniture.

Rooms were well-maintained with lovely views, although there were concerns about comfort due to noise.

Some comments indicated room improvements are needed, but generally spacious.

Some guests reported issues with food hygiene, particularly food poisoning.

Mentioned issues with mold and poor bathroom cleanliness.

The rooms were noted to have some noise issues and the lack of AC made it uncomfortable at times.

Some reviewers mentioned a lack of cleanliness and maintenance.

The location is praised for its stunning views, though it's a bit remote.

Multiple reviews praised the great location of the hotel.

The hotel has an excellent location on the lakefront with breathtaking views of the volcanoes.

Several reviews praised the excellent location and beautiful views.

The staff was described as wonderful and attentive throughout the reviews.

There were some rude staff experiences, but some guests noted attentive service.

The staff were described as phenomenal, attentive, and went out of their way to ensure comfort.

Many comments highlighted attentive and friendly staff.

Food quality was mostly praised but had some negative experiences.

Breakfast was generally well-received but had limited variety.

The restaurant received good reviews for its quality and freshness.

Breakfast and restaurant quality received positive mentions.

Facilities are good but slightly fell short in the spa area.

Some positive feedback about the breakfast, but also mentions needing improvements.

Facilities such as hot tubs, soaking tubs, and the beautiful grounds were highly praised.

Facilities were appreciated, though some equipment and maintenance issues noted.

Some guests felt prices were a bit high for what was offered.

Several reviews noted that the price did not match the quality.

Some dining options were considered expensive for what they offered.

There were mixed sentiments about the breakfast value compared to hotel quality.