Dila Hotel

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Die Lage

Leider war unser Aufenthalt enttäuschend. Das Hotelzimmer war nicht sauber, das Bett war stark abgenutzt und seitlich fast ausgerissen. Außerdem war die Abwasch verstopft, was den Komfort erheblich beeinträchtigte. Hier besteht dringend Verbesserungsbedarf.

The bathroom had mold and for a 4 stars hotel it is pretty outdated

Good location! Near everything! Walking distance to KADIKOY shops & ferries! Fabulous Turkish style BUFFET BREAKFAST! Amazing & helpful staff! Especially HILAL & ERSIN! We were leaving at 3am so would miss breakfast, so they prepared and offered us fruit juice boxes and sandwiches to take with us. So thoughtful! Great a/c & good sized bathroom & comfy beds. It does need a little renovation - but that wasn’t important to us! Super pleased and looking forward to staying here again in the future!

Location

TV very old, small and cheap. WiFi weak.

The staff was super friendly and accommodating.

We stayed for 2 weeks and from the moment we arrived we felt welcomed and the front desk staff came and helped with luggage, explained everything about room, WiFi and breakfast and this level of service continued throughout our stay. The lovely cleaning lady would knock every day to see if anything needed changing. The location was excellent 5 minute walk and you were at the ferry port, metro and bus station. We would like to thank all the staff for their excellent service

Very clean, very welcoming and helpful staff. The location is very convenient

I wish they can upgrade the breakfast options. Other than this everything is amazing.

This was my second stay at Dila Hotel. It's a wonderful property, and the staff go above and beyond to make sure you're comfortable. Our flight arrived early Monday morning, and they were kind to allow us to check in early!

Nice location v clean

I asked them large room before my arrival and high floor but they didn’t give in the time they have and I was in this hotel many times before

Great location, good breakfast and great shopping in Kadikoy!

Hotel is nice and their breakfast is so good. But some sounds from outside of the hotel continued to midnight.

Overall staff is okay. Bad Wi-Fi connection in the room. Breakfast was good. Room was dark, and bathroom had some small issues.

👍

On center

Old fashion

The hotel and room were ok. I would def not say this is 4 stars. Maybe once upon a time but the hotel was very dated. It felt more like 2 stars.

Internet was poor especially in the room we where in as there was no internet access. They need to sort that out, apart from that, it's a decent quiet hotel.

as the wise person once said: "location, location and location!" the dila hotel is one of most convenient hotels in kadikoy, who uses SAW Sabiha Gokcen Airport in Istanbul. highly, recommended.

Great value for money. Our room was perfect for our needs, quiet and clean. Hotel location is perfect for ferry/bus/train links.

Staff: Helpful, friendly. Location: Central, great. Breakfast: It could be better but great for the price.

Comfy beds. Reasonable staff. Clean room.

Clearly not a 4* hotel. Fitness centre out of operation, games/billiard room doesn’t exist (and needs to be updated on the website and on the documents found in the room). I selected this hotel on the basis these facilities would be available. Dated rooms, which are limited to one key per room. Missing plug for bathtub. Aircon didn’t work properly.

1) Breakfast with our booking and restaurant was shut the due to work being done we were told. No refund was given. 2) Dirty car as you navigate the hall way to your room. 3) Room was not very clean. Bathroom show/bath was too dirty to even consider going into. 4) A lady at the reception was very rude. She never ever smiled. We run out of toilet paper and she took over 1 hour to bring us any.

wwwfrd

Awesome location, hospitable staff

Location is excellent Staff are cooperative and nice for fixing issues and late check-out.

Air conditioning is set to fan only, weather was hot and waking many times at night because of hot weather at room. Bathroom facilities are not up to date and not functioning well. Breakfast is limited and poor. Bed comfortability is fair.

Perfect location. Kadiköy is just brilliant.

Shouldn’t even 2 stars. Dirty. No shower gel. You get shampoo and conditioner and a bar of soap. That’s alright if I’m staying in a hostel for 15 Euros, but a 4 star hotel?! No shower gel? Breakfast is just sad. Staff stop refilling way before the end of breakfast. We came down 1 hour before breakfast finished and found sad leftovers. The fitness room isn’t what is shown on photos (now removed). Asked the staff where all the weight machines are and apparently they’re just currently being repaired. However, the room is so tiny that there’s no space for any of the workout stations. Got in touch with Booking and got a partial refund and the hotel refused to let me check out because of that. It was super uncomfortable and we had to go to the airport and they made us wait around for 10 minutes while the duty manager came over and asked me why I reported them to Booking and telling me that they now have to pay a fine. Whoever runs this place should check out other 4 star hotels and get some inspiration of how things are done.

Nice location close to ferry, helpful receptionists, great breakfast, plus a gym!

Great and helpful staff. With a little bit of renovation, this hotel could be one of the best.

room was too small and futnitures were too old

Everythng was in-line with 2 stars hote not 4 stars

Every thing is good but need a little bit renew special for toilet

I was a bir shock about bed frame condition

The staff was amazing very helpful

great location

breakfast is poor

The only positive thing about this hotel is its location. Next to the market and the bustling area of the Moda neighborhood.

The condition of the room was terrible for the price I paid. The socket was displaced and handing on the wires, mold in the bathroom, bathroom door has seen better days. I guess it was a good hotel 10-15 years ago but now it requires a renovation.

Location

Bathroom needs update. Bed base was very poor condition

Small room but good, housekeepers were good. Good staff.

The parking fee charged us 4days. We started use the parking from friday 2:30pm and leave the parking Sunday 3pm. The breakfast was ok, but all same for the 4days, atleast provide a variety. Aircodition was fixed in Heater, they should let the guest choice if they like cold or warm, can’t slept well because i was sweating due to hot inside and no proper ventilation the cold from outside.

Liked location

Rooms where old, mold in bathrooms, old ugly carpet, dust everywhere. Breakfast could be improved, not great same everyday. When you walk it it looks nice.

We checked in late in the night. The staff was helpful. The room was very hot and there was no way the temperature could be adjusted. The linen had cigarette holes in them and furniture looked rusty and old. The surroundings was very noisy. Try to avoid if you can.

Good location

The AC was not on in my room and I did not sleep. I complained to the reception and I was told that the AC was "seasonal" - which is unheard of. I asked to turn it on because I was sweating and I was instructed to open the window! My response was that I could not sleep with all the street noise if the window was open...and still the AC was not turned on. Lastly, the advertisement for this hotel does not even inform that the AC is "seasonal". RIDICULOUS! I contacted Hotels.com to request compensation for a night not slept and the hotel denied the refund and lied saying that it was too cold to turn on the AC. Anyone can research on the web and see that the weather was not cold...people were walking in shorts and t-shirts on the streets...while I was sweating in my room! It's not about the money - it's the false advertisement and absurd customer service at the hotel.

May be this is the only room poor status. Very small room. And condition seems poor. Need remodeling not just paining.

The location was not good, also the must consider buying new towels

The location is very good near all transportation (metro , ferry…), The room is good size and clean but with small TV

The breakfast is poor, and same everyday

This property increased the price within a day. I stayed in same room. I had few knocks in my room by the housekeepers, but they did not talk, until asked who is it, then they said if i need my room cleaned, i got so scared, my room was cleaned and i had a do not disturb paper outside of my room hanging. I called the reception and told them about this and said that someone already cleaned my room, they said they will let them know and right after that someone knocked in my room no talking i asked few times then they said it is room cleaning. Receptionist people was not friendly, when i asked to order food to my room they said you order it yourself, if i could i would. Every time i would enter hotel i was asked what room i’m going to and i would tell them, finally i asked why they keep asking that, they said they found out that there was someone at the hotel that should of not stayed there, that is very scary, maybe they were knocking my door. Seems like hotel don’t have cameras. Hotel don’t have iron, or any service, breakfast was horrible.

It was fine for a few days the location is the Main attraction. The best thing about the room is the dark rooms.

Good location

The rooms are run down and the breakfast was very disappointing

Good experience Thankyou.

Behavior of the Staff. They are always very helpful!

First of all location of the hotel should be at more open and clean place! Also, English speaker staff better. Breakfast was almost same everyday. Need a change! Thank you.

My wife and my 10 month old son and I stayed at this hotel around the first week of April 2023. Edral (the front desk manager) and staff were helpful, friendly and professional. Our room was on the first level (level above lobby). The hotel has 2 connected buildings. We stayed on the north side (further from Mühürdar Fuat Sk.) which was very quiet. The breakfast variety was great. A few minutes away to walk to Kadikoy Ferry Station. Great location and definitely I recommend this place.

Cleaningness lol

Breakfast

Great property in a great location! Very helpful staff. Answered all our questions. Arranged transportation to the airport. Great hosts!

Nothing.

It's a nicely located hotel right in Kadıköy, close to the bus station and affordable prices. The staff are very very helpful and made our meetings easy to organise. The rooms however are a bit outdated and some need an upgrade. The restaurant food was quite bland, suggest eating out in the wide variety of places in Kadıköy.

Alit of noises from staff talk out side my room late night and early morning. I could not sleep,so I called reciption But nothing changed 😡

We liked the breakfast

Service was great and the staff were very helpful

I seriously hated the fact that those who have hair transplants sit in the same breakfast area as you. How van you eat your food when you see someone's head covered in wounds from the hair transplant. Please change this and give them a separate place to sit. I stopped eating my breakfast and wanted to vomit 🤢 everytime i saw some in the breakfast area with this.

my bedroom and bathroom were clean and warm

breakfast options limited. No iron

The location is very good, in a few minutes walking distance from the metro and ferry station. The staff were friendly. The breakfast was very good, a variety of options were available. And the most important thing to me: the hotel and the room was very clean and was cleaned every day during our 5-night stay.

The only negative thing I can mention which comes from my Iranian culture (it might not be a problem for a person from a different country), is the bidet at the toilet. It seemed to me that it was not adjusted properly. I wish there were a water hose beside the toilet instead of a bidet inside it.

Overall management of the hotel is very good. The room size is satisfying. Nothing to complain about and will return to this hotel if visit this area again in future.

Location

Space

excellent attension, old the crew very well prepared and with very good actitude. The attentions for small details were very clear for us

This tidy, calm hotel on the Asia side is the smart alternative to the packed Europe side at half the price. Within 10 minutes of the hotel,.there are over 200 places to eat, two jazz clubs, and other bars. The ferry to the Europe side is ten minutes walk and costs one dollar.