Schönbühl Hotel & Restaurant Lake Thun vs Similar Hotels

While rooms were spacious, maintenance issues were noted, including outdated systems.

Spacious rooms, but some issues with mattress comfort.

Some guests mentioned issues with room quality, such as noise and heating.

Rooms are modern, tastefully decorated and clean, but frequently noted as small; several guests reported noisy or poorly performing air conditioning, warm rooms, and minor missing comforts (no armchair, no fridge in some rooms).

Some issues mentioned regarding cleanliness, such as cold and dusty rooms.

Noted issues with cleanliness in bathrooms and noise from doors.

Guests praised the cleanliness, mentioning clean rooms and areas.

Multiple reviews explicitly praise clean and impeccably maintained rooms (e.g., 'chambres propres', 'impeccably clean', 'propre').

Several reviews highlighted the beautiful location with scenic views.

Great location near the lake, with beautiful views.

Several reviews highlighted the great location near amenities and public transport.

Consistently praised: immediate proximity to the lake, bus stop, easy access to Thun old town and nearby shops; many guests mention walking distance to swimming spots and convenient transport.

Multiple reviews praised the staff for being friendly and professional.

Friendly and attentive staff, despite language barriers.

The staff were described as very friendly and accommodating.

Overall staff repeatedly described as friendly, helpful and highly engaged ('Top Service', 'All staff were really friendly'), but there is one strong negative account of poor customer handling and a messy checkout that lowers the score.

Breakfast and dinner were highly rated, but concerns about limited dinner options.

Breakfast quality could be improved.

Breakfast was noted as not included and not meeting expectations.

Breakfast repeatedly described as varied and copious with good eggs; restaurant is praised ('vraiment TRES BIEN') and beer garden noted as fantastic, with only minor service/menu comments from one guest.

Good amenities mentioned, but some improvements needed, like shower fixtures.

Generally good, but issues with Wi-Fi access.

Amenities were often mentioned as basic or lacking, such as no hot water.

Good amenities mentioned: free off-street parking, on-site restaurant and beer garden, breakfast, water/coffee available and complimentary local public transport — though AC issues affect perceived amenity quality in some rooms.

Generally considered good value, though some felt additional charges were unjustified.

Competitive pricing for the quality of stay.

Overall good value was noted, but some found it lacking for the price.

Most guests felt satisfied with the stay, but there are notes about restaurant prices being relatively high and one guest experiencing an expensive booking/room-change issue, slightly lowering perceived value.