Yuraku Kinosaki Spa & Gardens

Only in Japan 14 days so staff speaking English was really helpful. Amazing experience, food outstanding. Staff explained dishes and how to eat them. Once in a lifetime experience for us. Rose petal onsen was very beautiful.Thank you, thank you.

La cena e le camere

Un po’ datata la hall di ingresso e un po’ decentrato rispetto al paese

I really enjoyed my stay here. It was probably the nicest ryokan I stayed at. The futon was so comfy, the room was dark at night, the a/c worked well. I really loved the tatami and the sliding doors to the bathroom/sitting area, which overlooked the beautiful garden / forest behind the property. The public onsen at the inn was also a nice treat and very convenient. The property is at the end of the main area but it wasn't a problem at all for me to walk. And it was kind of nice being tucked away back there.

The room could have been cleaned better. I noticed hairs on the tatami when I arrived.

Es la mejor experiencia que hemos tenido en todo Japón. El lugar es hermoso, se nota el esmero en cada detalle, la atención es espectacular. Tiene todo lo que necesitas para descansar y relajarse

Nada que decir

The staff was super friendly! We took the diner in the room which was amazing as well. They went beyond to make it a special night for us. Definetly use the private onsen

Personale molto accogliente e professionale. Abbiamo provato sia la colazione tipica che quella continentale ed entrambe ricche e particolari. Bellissimi i bagni della struttura. Posto che sicuramente consiglierei e porto nel cuore

Unica pecca le lenzuola erano pulite ma datate (con qualche macchia)

Extrem herzliches Personal. Wir haben uns schon deswegen wohl gefühlt. Privater Onsen ist schön.

Hotel ist in die Jahre gekommen. Matratzen waren nicht ganz so bequem und es gab keine private Dusche im Hotelzimmer. Da mussten wir die Dusche vom Onsen benutzen, was für uns okay war. Zudem hatten wir nur ein Kissen zum Schlafen.

God beliggenhed gode værelser lækker onsen god mad alt var tip top

Amazing view, the most friendly staff, and very peaceful.

Private baths were definitely for partners. Groups could not really be accommodated by the tub size.

Super bequeme Betten, außergewöhnliches Essen und Service sehr bemüht und freundlich. Schöne Zimmer mit besonderem Flair, wenn auch hier und da etwas in die Jahre gekommen. Private Onsen gratis belegbar ohne Reservierung. Andere Onsens können mit einem Pass betreten werden. Umgebung auch nett.

Ausstattung an der ein oder anderen Stelle, relativ hohe Getränkepreise (die Unterkunft ist schon nicht günstig und Kurtaxen kommen dazu, weiss nicht, ob man dann die Getränkepreise künstlich noch leicht anheben muss).

Spacious ryokan with traditional Japanese hospitality. It’s located at the end of the Kinosaki strip, so it’s very quiet, yet still close to the temple area and the ropeway lift. Kinosaki is a small town, so everything is within easy reach.

Приятное место

Запах сигарет на 2 этаже из курительной комнаты. Но мы жили на 3м этаже, поэтому нас это не беспокоило

Atmosphere: quiet and respectful, attention to detail. The food was wonderful, not only dinner, but also breakfast was very special with many different small courses.

Nothing to mention really. Price is a bit high we thought while booking, but afterwards we felt it appropriate

El mejor onsen de la ciudad con unas instalaciones públicas y privadas de lujo , además acompañado de la mejor cena que tuvimos en todo Japón

No puedo decir nada malo

スタッフの対応、特に英語の対応がすばらしく、料理もまた美味しかった。

Great staff, superb huge rooms in japanese style, comfortable beds. Private onsens are available (1 for free with reserved time, others available if not occupied at the moment), and they are truly amazing. My girlfriend and I felt so relaxed, we visited private onsen a couple of times and it truly regenerated us.

Food was so-so. Dinner and breakfast in more than 8 courses was okay, but none of the courses amazed me and i expected more based on previous reviews. It was really hard to cook steak pieces on a grill heated only by some kind of candle-like heat source...

Had a wonderful time, the private onsen baths are really elegant & romantic. The included dinner & breakfast was fantastic. The room was traditional & elegant, with a beautiful garden view. staff were kind, helpful & very courteous. We had a wonderful time

It was Japanese essence at its best. People so kind and helpful. Everything sparkling clean. Food exceptional. Felt so welcomed. It didn’t matter there was minimal English spoken in fact we were looking for that. We had a shy 17 yo with us and we booked him a private theme bath every night while we were in town visiting the bath houses. We will always cherish our time at Yuraku and Kinosaki.

I would have loved to have laundry place:).

Staff is super helpful and hospitable. The lady at front desk helped us locating a coat we forgot in another town which she arranged to ship to our next destination. Really above and beyond service. Location is perfect a d you get all you need to visit the 7 Onsens (they also have some in the hotel itself). The Japanese dinner was excellent and also the western breakfast was very good. Parking is available with no charge.

Would not recommend the Japanese breakfast if you don’t like this style. Room was large but it was a Japanese style room where you sleep on a mattress on the floor, not so comfortable.

We spent six unforgettable days at Yuraku in Kinosaki as a family of four (two adults and our children, aged 6 and 2), and it truly touched us deeply. From the moment we arrived, the accommodation offered a genuine Japanese ryokan experience—peaceful, elegant, and beautifully cared for. The onsen were exceptional, with several private options that made it perfect for enjoying as a family, something we really valued. The food was simply out of this world. Each evening became a highlight we eagerly anticipated, wondering how we would be surprised next. The variety, quality, and creativity were incredible—sometimes enjoying 10 different courses in a single meal. From the exquisite Tajima beef to delicate fish, refined broths, and perfectly prepared soba, every dish brought new flavors and emotions. What impressed us even more was how the team paid attention to our tastes and our children’s preferences, adapting and refining the experience each day. But what truly made this stay unforgettable was the people. Some of the wonderful individuals we had the pleasure to meet were Keita, Aya, and Ayano, but in truth the entire team welcomed us with such warmth and sincerity that we felt less like guests and more like part of a family. They shared their stories, their passions, and their kindness in a way that felt genuine and personal. When it was time to leave, we were deeply moved by the heartfelt farewell—warm notes from the team, beautiful origami, and thoughtful little tokens that meant so much to us. It didn’t feel like leaving a hotel, but saying goodbye to people who had become part of our journey. This was far more than a stay—it was a meaningful experience we will always remember. We truly hope to return one day and relive the magic of Kinosaki and Yuraku.

Amazing staff, amazing building, amazing service and an unbelievable Kaiseki(Monogatari) Dinner. Very accommodating of our dietary restrictions.

従業員の応対も丁寧、親切で食事も美味しかったです、貸切風呂も凄く良かった、また行きたいと思います

The quiet location, the comfortable room, the friendly staff, the private onsen

Sehr schönes Ambiente. Gute Küche.

Das Zimmer war etwas laut, da über der gelegen

スタッフの対応が素晴らしかった。 予約についての問い合わせを始め、来館時、お部屋案内、食事担当、滞在中全てのスタッフが素晴らしかった。

Our stay was by far the best that we had in Japan. The facilities were gorgeous, the room, spacious, the staff, immensely friendly and accommodating. We truly did not want to leave. On top of it, Kinosaki is the most charming town and we would absolutely go back and stay at Yuraku!

The abundance of crab was a bit much for us as we usually don't eat shellfish.

The setting is tranquil and walking distance from the various onsen for which Kinosaki is famous. The food was delicious and beautifully presented in a variety of unique bowls and dishes, some quite tiny.

Fantastic- lots of space, great facilities and gardens - great dinner, too much food - clean and comfortable

Staff was very nice

Le côté un peu isolé en étant très proche L accueil de celui qui était en charge de notre chambre : thé de m après midi et repas du soir La beauté des tenues prêtées et la gentillesse du personnel qui a aidé ma fille à s habiller.

Le bain privatif sans grand intérêt Et l odeur de fuel du jardin. Chaudière ?

Beautiful. Great amenities. Family friendly. Free nonreservable private baths and the reservable private baths are amazing too

清潔感と部屋も広くてトイレも二つあって所どころお花も飾ってあって心がなごみました。お食事もどれをとっても見て楽しんでお味もとっても良かったです。お腹いっぱい胸いっぱいでゆったり過ごせました。スタッフの方々も親切丁寧で大満足です。

Ganz toller Service und erstklassige Ausstattung- wir haben uns sehr wohl gefühlt.

Le dépaysement.

Le petit déjeuner avec poisson.

綺麗で清潔。和風と古風と今風をいい感じに融合しててとてもよかったです！ 香りもよく快適に過ごせました！

Staff was extremely friendly and accommodating. Loved the small hotel (roughly 20 - 30 rooms total) feel and every room was extremely spacious (by Japan's standards). Was surprised that each night we stayed (2 nights), we could sign up for a private couples bath (we thought it was only 1 night for entire stay). They staff cleans your room every day, refreshes your tea/coffee section, and even gives you new water bottles (and little snacks) each day. The waterfall in the lobby area was beautiful and most rooms overlook the zen views. We also paid for the Tajima steak dinner (not included in our stay) and loved it. The restaurant staff was extremely nice. You cook the precut steak on a small skillet, along with your rice, salad, and soup. Had we known that this small hotel was so excellent, we would have stayed longer!

The hotel is a bit of a walk from the "main" area of Kinosaki - roughly a 10 - 15 minute walk. However, you will cross plenty of onsens (all included with stay) and a bunch of small shops selling souvenirs and drinks.

We liked the quiet location, the staff’s friendliness and determination to make us feel at home, and also the food! We had our 2 year old daughter with us, and she had a great time as well. The private bath and the bath in the room was absolitely out of this world. We were so relaxed after everything that we all fell asleep like babies.

We liked everything

こういう場所に泊まるのが初めてだったのですが、建物を前にした時の雰囲気が素敵でした。旅館といえば！という感じで、泊まる前からワクワクしました。入ってすぐフロントがあり、手続きを済ませると、内湯と外湯についての説明があり、貸切風呂の予約もこのタイミングでしました。初めてでも分かりやすく、スタッフの方に丁寧な印象を受けました。部屋には別のスタッフの方が案内してくださり、お部屋と浴衣、朝食の時間についてお話いただき、スムーズで良かったです。部屋は広く、トイレも洗面台も綺麗で、洗面台には雪肌精が置かれていました。窓の外は滝が流れており、風情があって大変良かったです！朝食も品数が多く、美味しくて朝からお腹いっぱいになりました。朝食会場のスタッフの方も接しやすく優しかったです。

今回の部屋が階段横、エレベーターに1番近いところだったこともあり、朝夜ずっとドタバタ聞こえていました。他の部屋がどの程度音が聞こえるのか分からないですが、静かな部屋を希望する人は、施設に問い合わせる必要があるかもしれません。

Just amazing. Very traditional Japanese experience in a truly lovely onsen town. The hotel is perfectly situated near the forest, very quiet. 5 minutes walk to the town center. Excellent food, great service.

Everything. Nice authentic experience. Fine dining at its best. Location outside of the main road, but close to two public baths with outside onsens. Beautiful views from the rooms to the traditional zen gardens!

Hotel onsens are pretty small and uncomfortable.

Fantastic staff

房間整潔寬敞設施，溫泉設施很棒，晚餐豐盛

The hotel is absolutely beautiful with several private and public onsen, both indoor and outdoor! The staff is super nice and they could accomodate my request for vegetarian meals (they were exceptional, congratulations to the chef!). The room had the private toilet while the shower is at the onsen, as it is traditionally. You are also provided with the yukata and the onsen pass to go to the public onsens of Kinosaki. Would absolutely recommend it!

Preferred the continental to the Japanese.

Dinner was beautiful served in our room. Too much raw fish and courses. For Americans

Tout

On n aurait du rester 1 journée de plus

Todo, absolutamente todo. La atención de su personal es maravillosa lo amables y atentos al huésped que son. El lugar es hermoso siento que está mejor ubicado que otros Onsen de la zona teniendo su propio acceso. La comida es deliciosa lo que sigue manejan la cena kaiseki por tiempos muy completo y delicioso El desayuno lo mismo. Los baños impecables la opción del baño privado en tu habitación vale la pena y las aguas termales tienen baños privados y públicos para que repitas más veces

We love the place, the hotel and the perfect service.

None

This stay was the highlight of our trip. The room and grounds were so lovely and peaceful, and I loved feeling tucked back into the forest. The staff was so accommodating of our dietary restrictions, providing a fully vegetarian breakfast for two, while still presenting authentic and delicious items. The onsens on the property were lovely. I particularly loved the private flower bath and the outdoor onsen that changes genders every day. We stayed in a handful of other ryokans during our trip, and these futons and duvets were by far the comfiest :) The staff was so helpful and responsive ahead of our stay. Just one example, but I asked a question via Booking about laundry (which they do not have on site), and they promptly responded with a solution nearby. Upon check-in, a member of staff even met me with a printed map of the closest coin laundromat. The ryokan is easy to reach on the town's ryokan shuttle, and they arrange your transportation back to the train station at no extra cost. Everyone was so kind, and I really felt welcome throughout our stay.

My only complaint was that our room was across the hall from the designated smoking room. Once we shut our door, we couldn't smell it but sometimes the smoke drifted into the hallway a bit.

We loved the hotel! After arriving at the train station, we were able to take a shuttle bus to the hotel, which was very convenient. It’s located a bit away from the main street, a little tucked away, which we actually loved because it was extra quiet. The staff were all so friendly and polite. The hotel itself is beautiful, especially the lobby, and we loved the traditional Japanese style room. The breakfast was amazing with so many delicious little dishes, and they kindly accommodated my no-meat request.

Sometimes it was a bit difficult to communicate in English. The private baths were nice. The flower bath was great, but the orange one was a bit underwhelming. The price is on the expensive side, but otherwise, everything was wonderful!

Paradiso terrestre in Giappone. Ti senti coccolato da quanto entri a quando esci. Albergo alla fine dello splendido paesino di Kinosaki che dispone di onsen in struttura e di sale da bagno private ad uso esclusivo ( tramite prenotazione). Noi abbiamo soggiornato in incantevole stanza in stile giapponese con futon e vasca sul balcone (un’esperienza impagabile è concedersi prima di andare a letto un ultimo bagno caldo con vista sulla montagna cullati dal rumore del vento). Il ristorante offre squisite cene a più portate tipicamente giapponesi. Molto particolare è la colazione che prevede pietanze giapponesi (pesce, zuppe, uova, etc). Questo potrebbe destabilizzare alcuni clienti occidentali (me compreso) ma consente di godere appieno di un’esperienza autenticamente nipponica che difficilmente si trova. Se mai dovessimo tornare a Kinosaki, sceglieremmo senza dubbio questo albergo!

Sehr schönes Ryokan. Super zuvorkommend und am ruhigsten Ort Kinosakis am Berghang. Man hat einen wunderschönen Ausblick auf einen Bach/Teich und den Bambuswäldern am Hang. Tolles Sake und Bier-Tasting, tolle Wellness-Gerüche und Bäder. Wärmste Empfehlung in Kinosaki!

Really enjoyed our stay here at Yuraku. The staff go out of their way to make it a comfortable and special experience. Dinner and breakfast were a feast and it was great to try local dishes. Full onsen experience with access to private onsens on site and the public onsens around town. Perfect location set back from the main road. If you are looking for a special Japanese ryokan stay would recommend!

Nothing - it’s a lovely place to stay

It was so beautiful and peaceful! The gardens were gorgeous.

I would have liked our room to be made up during the day.

Great breakfast public and private spas on site traditional japanese ryokan

The location at the end of Kinosaki main road was a pleasant surprise. The staff was kind and always available. The meals were beyond expectations... 11 course dinners and breakfast. UNBELIEVABLY good. The onsen baths are lovely, smaller but private and exceptionally clean. The rooms were way bigger than expected.

Didn't have a shower in the room but obviously unnecessary because the onsen.

Everything is as so clean and beautiful and peaceful.

The pillows were so hard!! But that’s my only complaint I would sleep on those pillows 10 more times to experience this again!

We were sure that Hakone would be our most exquisite/premium Onsen experience but Yuraku in Kinosaki surprised us in every way possible! Not only were the suites spacious but the Onsens and Ammenities comfortable. The staff was a delight through and through and the dinner an absolute meal of a lifetime. I did not expect this level of hospitality for the price and already miss the futon bed and the lounging chairs! + We were able to book a luggage transfer with no effort + Received free Kinosaki Public Onsen passed for the entire stay + Little delicious snacks waiting in the rooms after each room cleaning + Dinner was fantastic. Thanks Sho-San for the great evening #TrustmeIamaGerman

The staff were amazing. So friendly and helpful. They made us feel instantly welcome. A beautiful Ryokan in an excellent location.

Very calm area, very relaxing vibe with the waterfall. The onsen facilities are amazing, the food is amazing and all the staff members did an excellent job of making us feel welcome and comfortable. They acted very professionally and also very nice and approachable. One staff member proposed twice to take pictures of us which we really appreciated!

On every floor there is a smoking room and you can smell the smoke a bit in the hallway, but not the rooms!

Absolutely amazing. We loved the experience

Not much to say here

On a vraiment adoré. L'emplacement, plus reculé mais néanmoins central, permet d'être vraiment au calme. Le kaiseki était plus que copieux et délicieux, ainsi que le petit déjeuner. Le personnel était au petits soins et nous avons même pu louer des yukatas un peu plus fantaisistes. Les futons étaient très confortables pour une première expérience, et la chambre était grande. Le bruit de fond de la cascade était très agréable. Vraiment merci du fond du coeur !

Rien, tout était super.

Possibly my best stay anywhere ever, the food was delicious, the staff was amazing and so welcoming, the location was nothing short of perfection, and the room and baths truly made you feel like you had fallen into an onsen paradise. The staff did a wonderful job communicating and were very attentive and kind, the onsen experience was maybe the most relaxing getaway I’ve ever had with my fiancé, and the town was a joy to explore. 10/10 recommend.