Nishimuraya Honkan

The in-room Kaiseki course was great as was the breakfast. We really appreciated that we got a different menu on the second day of our stay, which was not the case in other accommodations we stayed in this trip. Staff was super helpful and friendly providing exceptional service. We enjoyed the in-room onsen and the overall vibe of the ryokan but also Kinosakionsen in general. Totally recommend staying here also for ryokan first-timers. We‘ll keep this stay in fond memory!

That the two days passed so quickly and our stay ended already

The hotel is absolutely breathtaking. The garden was delightful.

We ended up staying in a room that was furthest away from the entrance - it took a good 3-5 mins (fast-paced) walking to get there. I wish the room location was clearer upon the booking process. Some of the staff struggled with English quite a bit. The onsen pools in the hotel could use a bit of an upgrade.

From our arrival at the train station, everything was handled smoothly. An agent was looking for us at the train station when we arrived and directed us to the hotel. At the hotel, multiple staff managed every detail seamlessly. The hotel is beautiful and is located so conveniently in town. Staff were incredibly helpful and responsive. We thoroughly enjoyed the hospitality and kindness extended.

The property is so beautiful! Amazing garden and onsite onsen.

Nothing

This is a beautiful hotel in a very quaint and delightful village. We stayed two nights and found the staff very attentive and hospitable with an innate courtesy towards their guests. The ryokan experience is amazing and the kitchen staff produce a top class dinner menu. Dressing in Yukata and wandering the village (even with umbrellas up) was a highlight. Our in-room onsen was perfect for relaxing after a 90-minute dinner experience.

The lobby lounge was nice to relax in, but please consider upgrading that coffee machine and widening the range of snacks? Don't be afraid to put some English-language magazines in the shelves.

The beautiful garden. Nice clean and quiet onsen. Beautiful historic buildings

Our room was rather out dated. Could do with some wood polish. Scruffy marks on the panels. Just rather worn out. Needs a mild refurbishing

Our dinner was in our room. That was a great experience, however the smell after the dinner was terrible. I felt I sleep with seafood whole night. That’s the only downside about this hotel. Other than that, everything is perfect!

Amazing staff and service, amazing kaiseki dinner served in your room!!

A little high price

Our stay was amazing.Beautiful property with so much history and character.Very clean, spacious, and had everything we needed. The host was very accommodating and helpful. The garden is absolutely gorgeous and having the rock bath, sauna and cold plunge made our stay very relaxing. Such a peaceful and unique experience. Totally amazing stay, highly recommend!

Exceptional staff - attentive, knowledgeable and helpful. Private onsen at sister property. Food was incredible and portion size was plentiful in my opinion.

Chopsticks for meals could be better quality but this is a very small negative.

Чистый восторг! Все просто идеально насколько это может быть! Если есть возможность - то советую. Мы брали номер с ванной на балконе - огонь!

The breakfast and in-room Kaiseki were phenomenal, as well as the on-site onsens. Prime location with shuttles to train station. Staff is world-class as well, overall deserving of its luxury status.

Location

I understand the charme of historical property, but old bathrooms are never to appealing. The onsen very small

Authenticity, room dining and helpful staff

none

Amazing hotel, beautiful rooms and garden, the employees were so nice too

スタッフの対応、料理

大浴場が思いの外、狭かった

Excellent service, superbe ryokan. Repas excellents. Onsen public de l’hôtel très agréable.

Prix excessif, rapport qualité/prix à revoir. Odeurs peu agréables dans la chambre, dues aux repas préparés, réchauffés et servis en chambre. Salle de Bain et wc de la chambre à rénover pour coller au niveau de prix demandé.

Everything felt so personalized and the hospitality unmatched. It was ana amazing experience.

Nothing.

Le cadre était sublime ! Et le personnel d’une douceur et gentillesse incroyable

The food was amazing. Exceptional service. Very clean. Great location.

服务一流，但更绝的10年前的服务更好。场地也没有任何变化，依旧很好。小镇少了古老的景象，多了商业气息。提前让酒店的工作人员帮忙取了快递，酒店也同意了。特别开心第二次来了这里

Beautiful building and garden with full of history. In addition, no children and no group tours, which allows us ‘relaxing’ time.

A bit of complicated layout.

Nishimuraya ist in jeder Hinsicht Hervorragend Alles funktioniert einwandfrei Entspannte Atmosphäre Sehr freundliches Personal Excellentes Essen

Incredible stay. We were very happy that we picked Nishimuraya Honkan for our stay in Kinosaki. The room, staff, and food were all exceptional. Private Onsen was a particular highlight.

This was by far the very most beautiful room that I ever stayed in. It really took my breath away how wonderfully calming it was to sip a tea on the veranda next to the beautiful garden with koi fish in the pond. The personel is incredibly nice and all of the spaces are lovely. The breakfast was very nice.

In retrospect I really wouldn't reccomend this as a solo traveller at all. This was by far the fanciest stay of my trip and I chose it specifically because I wanted to experience such a place once. The in-room dining as a solo traveller was just an incredibly claustrophobic feeling to me as it takes most of the evening and there's constantly someone coming into the room, giving the situation a very strange atmosphere as you are inside waiting for the next dish. It just really wasn't for me somehow and though I love this type of food I thought the theatre around the presentation took away something from it's quality.

Io e mio marito abbiamo soggiornato per due notti al Nishimuraya Honkan, scegliendo la formula con mezza pensione, onsen privato e giardino riservato. L’esperienza è stata eccellente sotto ogni aspetto. Il servizio è impeccabile, con un’attenzione al dettaglio che si percepisce in ogni momento. I pasti in stile kaiseki sono di altissimo livello, curati nella presentazione e nella qualità degli ingredienti. L’atmosfera tradizionale giapponese è autentica e suggestiva, arricchita da splendidi giardini interni che trasmettono calma e armonia. Molto apprezzato anche il servizio navetta gratuito dalla stazione e il pass che consente di accedere a tutti gli onsen della cittadina. Un ringraziamento particolare a Mayuko, per la sua professionalità, cortesia e straordinaria attenzione verso gli ospiti. In sintesi, un soggiorno indimenticabile per chi desidera vivere un’autentica esperienza giapponese all’insegna del relax e dell’eccellenza.

Tutto perfetto.

Это супер опыт! Остановиться в таком хорошем рёкане! Здесь есть все для души и тела. Обслуживание на высшем уровне. Еда и подача, все осень вкусно и эстетично, на ужин индивидуальная подача в номере. Онсен с приятной температурой. Большой номер с чудесным видом на сад. Все очень понравилось. Спасибо за гостеприимство.

Le jardin trop beau La chambre incroyable L’ambiance surtout, un moment hors du temps Le repas privé de grande qualité L’accueil chaleureux Tout était parfait on a adoré

Superb in every way. Stunning hotel in gorgeous location which is popular with Japanese people for taking an onsen cure. We had a Japanese style room, so gorgeous, wonderful wet room bathroom, sitting area overlooking the verdant garden, complete with auspicious (and greedy) carp! A place to reconnect with self at every point of the experience, incense to create the mood, astonishing breakfasts - both western and Japanese style - a Michelin level kaseki meal of 9 courses over 2 hours, a variety of onsen available in the hotel (fantastic), free access to all the onsen in town (lovely too), yukata, take, geta to wear all the time if you wish (plus a special one for the meal), gorgeous artefacts and a good shop.

No large size geta sandals! All one size. And would have liked somewhere to store suitcases as they got in the way of our delightfully zen space.

Das Hotel ist bereits etwas älter, aber das macht auch den Charme aus. Alles ist extrem gepflegt, sehr schön angelegt. Service ist hervorragend, Abendessen und Frühstück sind außerordentlich.

Amazing first time experience at traditional ryokan as well as first time onsen. I think we have been spoiled for life by our stay. Nishimuraya Honkan definitely set the bar high. From the in-room dining service with our lovely and joyful Yu-san who was very attentiveto our needs, to the delicious menu prepared by chef who catered to our raw vs cooked requests, and to to tranquil and healing environment of the grounds and onsen. Well kept and maintained. We loved having a drink or tea by the window overlooking the koi pond. I enjoyed the lounge after a bath. And cannot forget the amazing, relaxing and healing experience of the onsen on site. It was so clean and beautiful we did use any of the other onsen in town even though we had the pass! Like I said, Nishimuraya Honkan set the bar high.

No notes!

Tutto, esperienza fantastica. Abbiamo optato per cena giapponese in camera e onsen privato. Servizio al top Cortesia e attenzione verso il cliente da 10 e lode

お料理が最高でした😀

少し臭いがしました！

服務一級棒，員工積極有禮，環境優美。

房間廁所有淡淡霉味（尿騷味？），可能是老舊潮濕的關係吧！可以聽到房間外面有人走動，關門的敲擊聲。

Tout . Et en particulier le chef et son menu sont dingues !

Good, we selected western style, would prefer a buffet!

Limited choice

It was the most memorable hotel stay in my life and best birthday away from home hands down. Thanks to some blogger who went to this hotel for their honeymoon I was able to research and plan my stay way in advance . My actual experience exceeded any expectations and probably ruined every other hotel stay I will have . Food, service, architecture, garden - I am simply short for words to describe how happy and honored I was to be this hotel’s guest . Thank you for making a once a life time memory both for me and my son ❤️

Meals: Incredible dining with fresh, local, seasonal ingredients. Meals of the highest caliber. Service: Friendly, prompt, courteous service at every single step and every single inquiry. Everyone I met was kind and helpful. In addition, they offer extra services, such as a free shuttle to and from the station, and an affordable in-room massage to elevate your experience further. For women, female staff will also help you dress in your yukata with obi. Everyone is very professional. Room: Comfortable, clean, and beautiful. Modern toilet, with great heat and water pressure from the shower. The futons were very soft and easy to sleep on. The hotel itself is full of beauty, from the garden to the museum. The onsen was nice and hot. The hotel is like being in another world. Location: Very proximal to many points of cultural interest. Most of the cultural aspects (Onsenji, sacred onsens, river stroll), are accessible all day. There are unlimited dining and shopping options nearby. The locals are also very kind. Amenities: Everything you could ever need was provided. Yukata, geta, sandals, onsen pass, face care, hair care, toiletries. Bike and helmet rental was easy and free, but do plan to reserve ahead as they only have so many bicycles.

This hotel is amazing. Everything here is curated to make your stay perfect. The baths are amazing and have lovely views. The food is great and is served nicely. The rooms was curated and have great views of the gardens.

The hotel staff were amazing. The food was amazing. It was very nice to have a choice of Yukata in the room for women. Our treat was to have a private onsen in the room and wow, we had such a beautiful private garden. Well worth it.

Nothing but top tip, ask to double up the mattresses for an improved sleeping on tatami experience.

Exceptional service, very attentive staff, ammenities were 5 star and the food was excellent quality. Location was fantastic with shuttle services from onsen to kinosaki onsen station. Small onsen made it more warm and charming.

Everything is amazing

Everything The staff was lovely

Had a wonderful stay, the open air bath rooms are incredible and the staff are so attentive. Will come again

Honestly the stay was one of the highlights of our trip, we stayed in the annex with a garden view, the bath tub in this room was amazing, the onsen was lovely, we ended up with 2 sit down meals which were really amazing experiences.

N/A we loved everything about our stay and would recommend

Good food, great service. Awesome garden and the onsens were nice. Convenient location, excellent in most ways. Really cool the cocktail bar up nearby had great cocktails and could charge them to the room. Definitely visit the cocktail bar if in KinosakiOnsen, say hi to the barman from the Midori sour couple.

The meals at the Sister Hotel Shogetsutei were better.

Wonderful property and food Fantastic staff

Very expensive

Wonderful stay. Friendly, professional and accommodating staff from the moment we drove up to the property to when we depart. The staff even helped to sort out our luggage delivery to the next accommodation in another city. Our hostess Matsuri was sweet, polite and gracious. The property itself is beautiful and exudes an old-world charm, and our room with in-room onsen is such a treat. The meals we had were also delicious and thoughtfully prepared and presented. We had a lovely time at Nishimuraya Honkan and hope to return again.

The premises were absolutely gorgeous and tranquil. The room attendant Mr. Koyama’s hospitality was excellent. Having been living away from Japan, for too long, I cannot judge the Kaiseki cuisine… it did look very beautiful… I was hoping a little more of the crab in season. I wished I could have stayed an extra day or two. Thank you!

Nishimuraya Honkan was one of the most incredible hotels I've stayed at, a real highlight in our trip to Japan. The room was fantastic as were the hotel facilities (which include a great onsen) and the team too. The kaiseki dinners in the room were utterly incredible and the Japanese breakfast each day was a delight. We loved it.

attentive staff, very traditional Japanese ryokan. Food (both breakfast and dinner) equivalent to some of the Michelin star restaurants. vegetarian friendly - the best vegetarian Japanese I've had this trip

Loved the traditional style and the “sentimental chihiro” atmosphere. Everything was excellent: rooms, food, service, Onsen, garden. Will definitely go back the first chance possible

Beautiful place, one of a kind experience!

The food was excellent: fine dining for both breakfast and dinner, with a couple of options. The staff provided us with everything we needed, so we almost didn't need to open our suitcases. The public baths within the ryokan were awesome. It was in a great location, close to the public onsens. Getting to and from the station was a breeze.

The staff was sometimes a little bit overwhelming.

Very authentic and a really peaceful haven.

The staff was extremely accommodating and attentive. The buildings and grounds are absolutely beautiful. The location is perfect.

This place was incredible. They make you feel very special here, with multiple people always welcoming you back, welcoming you to breakfast, greeting you as you walk by. The in room meal was amazing, every meal we had here was beautifully crafted and presented and the taste matched the presentation. Beds were the most comfortable out of any Ryokan we stayed in, the gardens were beautiful, and the complimentary drinks in the main room were so delicious! The location is perfect as you are minutes away by walking to multiple onsens, as well as Onsenji, where we were able to hike up to, and were blessed with an incredible view of the Sea of Japan and permission to soak in the waters of kinosaki onsen. This was our favorite experience of our whole 23 day stay in Japan!

loved the open air baths!

walking all the way back to the room was lengthy and inconvenient since our suite was located in the back,

Staying at Nishimuraya Honkan was an incredible experience from start to finish. The staff could not have been more helpful; from assisting with transport to providing a vegetarian kaiseki meal for me, they really went out of their way to make the stay really special. The property is beautiful - we loved the onsen, and making use of the lounge in the evenings.

This is a very special hotel. It comes at a high price but personally I have never stayed anywhere as lovely. Our garden room was incredible and the evening meal was utterly delicious.

The price. It is very expensive.

This hotel was the highlight of our Japan Trip. We loved experiencing a traditional Ryokan. The staff was very friendly and made us feel very welcome. The onsen at the hotel was a great experience as well. We loved how Kaori hosted us for the Kaiseki dinner at our room. It was very interesting to try all the traditional dishes from Japan.

Sense of tradition. Excellent service. Great location.

I can't think if anything.

Loved everything about this ryokan, from the room to the food to the services provided. We had a Japanese suite room which was at the top of the ryokan and had a lovely view overlooking the ropeway and the garden. The room and ryokan were both clean, offered Yukata and geta to use for the duration of your stay, and comes with access to the many onsens in the town. There are two onsens within the ryokan, too, which are worth checking out that switch genders each night, so it's worth going at night and in the morning to experience both (one is Japanese-themed, the other is Greco-Roman). The food is lovely, both dinner and breakfast are plentiful with a wide selection of seafood, noodles, and other ingredients. The crab is exquisite. Service from all hotel staff, from the receptionists to the servers to even the maintenance staff were all so polite and helpful. Loved every thing about our stay.

Not a single thing. Perhaps the only small inconvenience (and it really is small), is the distance from the centre. The ryokan is located close to the ropeway at the western side of the town, up a gentle hill. If wearing getas, it can be a bit of a slog walking up the hill back to the ryokan...but, that's all part of the experience and means your legs feel they need the onsen!