Holiday Inn Istanbul - Tuzla Bay by IHG vs Similar Hotels

Comfortable rooms and beds were appreciated.

Rooms are generally spacious and comfortable with occasional upgrades and good amenities, but several guests reported A/C failures, temperature control/water issues and some mould or maintenance problems.

Rooms are described as amazing and clean with excellent amenities.

Large and spacious rooms were frequently highlighted positively.

Mixed sentiments were noted; clean but minor issues mentioned.

Multiple reports of dirty carpet and curtains on arrival, mould in showers, blocked drains and inconsistent housekeeping; some guests did note clean rooms, so cleanliness is mixed but below expectations.

One guest noted issues with maintenance, particularly in the bathrooms.

The cleanliness was negatively affected due to reports of strong cigarette smell and dirty dishes.

Good location near the airport, though some guests felt misled.

Convenient for SAW airport and parking, but several guests noted the surrounding area as poor and that the location is less convenient without a car.

Guests appreciated the hotel's proximity to the airport and good access to main roads.

Conveniently located with access to shops and transport options, noted positively in several reviews.

Mostly positive feedback, with some organization issues in transportation.

Staff often described as friendly and helpful (early check-in, complimentary breakfast, concierge/reception positives) but there are notable instances of unprofessional or unfriendly behaviour and slow restaurant service — overall generally good but inconsistent.

Many reviews praise the staff for being kind and helpful, providing an excellent service experience.

Positive comments regarding staff friendliness and helpfulness throughout various reviews.

Breakfast was nice, but limited options may affect dining experience.

Breakfast is generally rated good/okay and spa/restaurant food described as reasonable; however, some guest complaints about restaurant speed, service and occasional low food quality.

The breakfast and overall food quality received positive mentions.

Breakfast options were criticized for being limited.

Good amenities were mentioned, but the restaurant terrace was closed.

Spa, rooftop bar/terrace and parking receive strong praise (spa repeatedly called excellent); some issues noted with the club offering, but overall amenities are a clear strength.

The hotel features various amenities including a fitness center and spacious lobby.

The presence of parking and large rooms was appreciated, although some amenities lacked cleanliness.

General good value; some complaints about pricing and booking discrepancies.

Mixed perceptions on price-performance: some guests felt short of five-star expectations, while others appreciated upgrades, parking and included breakfast — overall slightly above average value.

Some guests felt the hotel could be pricey for what is offered.

Favorable comments on pricing relative to the offered experience.