Crowne Plaza Resort Appi Kogen by IHG vs Similar Hotels

Upgraded to a suite, comfortable but faulty air conditioning.

Some comments indicated the rooms are dated and need renovation.

Concern about the dirty floor.

Some guests mentioned issues such as musty smells in furniture and cleanliness standards.

Standard quality for this hotel tier.

The hotel is conveniently located next to the ski resort.

Basic service was good; excellent service at the French restaurant.

The staff was described as friendly and helpful, providing good service.

Exceptional service at the French restaurant.

General positivity regarding the variety and quality of food options.

Satisfactory amenities with a range of events for children.

Positive mentions of facilities and activities available for guests.

Standard quality for this hotel tier.

Some reviews considered the hotel to be overpriced given its condition.