Hôtel Le Rive Droite & Spa

The rugs were stained

I've stayed in this hotel three times now. The staff are very helpful and friendly. The rooms are spotlessly clean. The breakfast is fabulous. It's a short walk from the Sanctuary and close to the airport shuttle bus stop. I would highly recommend this hotel.

The room, 403, was very clean, except the carpet. The hotel need to replace the carpets for tiles or vinyl. Bathroom and toilet excellent, clean and modern. The breakfast buffet was excellent, great coffee machine, lovely breads, cold meats and cheese etc. Karina at the front desk was very helpful and accommodating.

Nice place. Walkable to church and town. Staff is helpful and friendly.

We stayed overnight and our stay was pleasant.It is a approximately a mile from Lourdes train station, so very walkable to those who are able. Less than 10mins walk to the grotto. Very convenient location.

Nice hotel only stayed one night

El hotel está a una cuadra de la basílica de Lourdes junto al río y las habitaciones tienen balcón lo cual la hace muy agradable. Queda a 5 min caminando. El personal que te atiende son los dueños y lo hacen muy bien. Se nota el cariño y orgullo hacia su hotel y la atención fue maravillosa. Las habitaciones son pequeñas pero todo está limpio , moderno y remodelado incluyendo los baños. Mi única observación es tener cuidado al reservar el tipo de habitación porque al ver las fotos de las habitaciones son generales y no está muy claro cuál corresponde al tipo de habitación y nosotros reservamos una diferente a la que realmente queríamos, y al explicarlo nos permitieron cambiar de habitación sin problema. Tienen un Spa que puedes reservar por hora y es para uso exclusivo de quien reserva.

Place was very convinient. Walking distance to the Basilica.Great location.

Very comfortable stay. Staff very accomodating. This is our 3rd here and we are always very happy

Great location for Lourdes, on street parking is a plus. The place is nice and clean the bed was remarkably soft and uncomfortable. We arrived around 1am and the hotel was open; that was great and not usual in the town.

The hotel is ok for the price. We reserved the double rooms which are pretty comfortable, good bed and clean bathroom. However the carpet in both rooms are pretty dated , the TV didn’t have good reception and didn’t have hot water kettle to make tea or coffee. The manager can speak English but chooses to speak French to my sister instead even he know I’m the one who made the reservation and paid for the rooms.

The hotel was clean and the staff were extremely friendly and helpful.

Very convenient to the sanctuary, clean room and comfortable bed, wonderful Gave de pau view and friendly staff.

Could not stay there as France cancelled their train that ruined our trip. Hotel charged us anyway. Beware!

Hotel was clean throughout, staff were friendly, sorted out a few issues we had promptly. Very informative except they didnt tell us that we had to pre-book the spa area or that we couldnt share it with other guests or that we had to pay a fee! So my suggestion is that you put this information on your hotel website so guests know before they book.

Excellent Choice

This hotel is definitely not 4* hotel . The room is very small the twin bed is very very small and not any facilities in the hotel .

Very nice, would stay there again.

Close by restaurants, souvenir stores and 5 to 7 minutes walk to the Lourdes sanctuary.

Convenient location and very friendly and helpful staff. This was our second visit and plan another stay later this year.

We love Lourdes ! It’s people the hotel we slept incredibly well. Very comfortable! Breakfast was great love the gateau basque !

Ckean and friendly staff.. Breakfast good

Amazing stay! Thank you all. Lovely hotel, perfect location and really friendly staff, made our stay so easy :)

The old floor Carpet made it feel like clean less, the Toilet room needs A sink for hand wash and the lining can be updated to be look and feel cleanness.

Love it! Real recommend

Picture of property illustrated much larger facility. However it was nice and the staff were very helpful.

Centrally located and very clean

it is a good hotel for a short stay, close to the Sanctuary and shopping, needs improvement on their restaurant, only offers cold breakfast buffet, it is cold around this period, warm food is needed.

This hotel is not what you see in the internet. It’s really bad! Dirty carpet, stained bathroom ceiling, no restaurant for dinner only continental breakfast.

Dirty room. Carpet need to be removed. Very uncomfortable bed with old sheets.

Since we traveled during low season we got the best room with a view in the house.

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We stayed mid-Nov. 2024 (low season) and the location of the hotel was perfect. Loved to see the river from our window that opened up to a small balcony.

Carpets have stains and sheets have smell

Great view of the river.

Très bel accueil. Tout était parfait. Le personnel est très respectueux avec les personnes handicapées. Merci

Close to grotto Hosts are super

The cleaning must be paid more attention in the bathroom and toilets.

Thank you

Not bad, the breakfast is average, AC in the room didn’t work (luckily we had big windows, but that created a lot of street noise when we tried to sleep). Also, the listing says they have parking - they don’t, unless you want to pay 3 Euros per hour for street parking. Which would have been fine if they had not said they had parking (all about expectations).

Very nice hotel

The entire service was good

They were very much flexible with the needs of their client, they allowed me to check in early

Nice service

Great local overlooking the river within a convenient, 3-block walking distance to the pilgrimage site. The room was clean and spacious, and had a balcony overlooking the river. And the front desk staff were friendly and helpful.

The property is clean and close to the church and restaurants .

It was in a lovely location. Very very convenient for the sanctuary. Staff were great. The room was comfortable. Only problem was the carpet was filthy and that was a shame.

Very friendly and helpful staff. Nice river view from Balcony.

Warming Welcome, easy check in . Excellent location and very friendly staff Highly recommend

One of the best hotels that I have stayed in. The lady and man from Georgia treated me like family. They are some of the kindest human beings. I really appreciate them. I fell very sick and they took care of me . They ordered me taxis, food , room service anything I needed 24 /7. Thank you

Staff let us check in early and upgraded us to a deluxe room with our choice of which room. Very grateful for that. The room was nicely decorated and the bed was very comfortable. We had a good night sleep. Having A/C was a plus. The continental breakfast was very nice and we were satisfied with the food selection. Only issues with had is the bathroom sink wasn't draining, so we had to use the shower to brush our teeth. We told the staff about it, but it was in the evening and they didn't have a handyperson available. The next day we took a shower and it also had draining issues and the bathroom floor got flooded. Had to use our used towels to dry up the floor. We hope the hotel administration address these issues ASAP. But overall, we had a very good stay and the customer service was great!

Staff are very nice and helpful. The room is clean

Excellent family feeling with the hotel management

Enjoyed our stay for 2 days

amazing service, friendly people, great view and very convenient! you have to try the sauna and jacuzzi private access!

Room was clean and had enough space. The bathroom was nice and new. The mattress was very comfortable as were the pillows. We had a restful sleep. The reading light next to the night table was flashing on and off and it was unclear how to stop it. The sliding door to the outside balcony area did not lock. And I wish they had normal separate shampoo, conditioner and body gel instead of the hair and body combination they offered. Breakfast was good, the first day we had amazing fresh French bread. Unfortunately they did not have it the second day. Instead the bread was stale. The attendants were very nice, friendly and helpful. We would stay there again!

Myself and my daughter stayed here for only one night but wish we had booked a longer stay! Hotel was spotless and the staff were so friendly and helpful. We will definitely be back !!!

Great service and very convenient location!

Staff very nice

Lovely place to stay, the staff is very friendly. The hotel is good located.

Very friendly and helpful staff

This was such a pleasant stay!!! The room had a view and was so modern and cute. Highly recommend!

Great experience. Friendly people. Good service just what we needed

Property is clean and service is good and friendly

Staff very friendly and helpful room cleaned daily great location

We enjoyed our stay at this Hotel. It was close walking distance to the Grotto. They also served a very good breakfast buffet for a surcharge. The room was perfect with a view of river and mountains and the bed was comfortable. We would definitely stay here again.

Great location and friendly staff.

Very nice and clean also staff very friendly and professional . Breakfast was nice too. I will recommend to friends and family. Anne/ Shanthini from uk

Lovely staff - Location was right on the river and it was walking distance to the grotto - we stayed in winter so most shops and restaurants in the area were closed but I can imagine it is a great place to be in summer - only complaint was that the carpet in the room Is very old and stained

very goo service

Except for one lady, the language barrier was brutal... the rest of them did not speak in English which made it extremely annoying to communicate.. will never go back or refer it to anyone

The hotel is quaint, clean, close to everything. The staff are polite, friendly and the best. I will totally recommend Hotel Le Rive Droite and Spa to anyone. Thank you Namo and staff.

It is located across the river , the view is really nice, but you need to ignore the carpet of the rooms because that needs to be replaced asap. They offer european breakfast so you can make a sándwich or have good cofee and bread, cereal. The personnel is efficient and friendly helping. It is located at a waking distance from the sanctuary. Perfect.

Nice place

We stayed at this middle of September but rainy and in the 60’s outside. The room was pretty cold. Otherwise the staff was excellent and the continental breakfast was good. The location is also very good, close the the Sanctuary. I rate this hotel 3 stars with a 5 star service.

The hotel was advertised as a 4 star hotel but the standards were equivalent to a 2 star hotel. The amenities and AC were horrendous and the quality of the room was suboptimal. We had to check out early at no compensation. I will definitely never stay there again. Our shower towel had a piece of tangled hair, the bathroom drop ceiling was water stained. The front desk would not help turn down the AC, the bench in front of the bed had exposed corners causing a tear in a pair of jeans…again front desk did not offer any assistance. As a Marriott Platinum member I was shocked with their response to the situation.

Great location and hospitality!

The staff is very helpful and friendly. Breakfast was good- the baked goods were excellent! We had 5 rooms total in our party and everyone was pleased with their accommodations. Our only complaint was , we had a lot of water stains in our bathroom ceiling and the beige carpet was stained. The spa was next door to us and we could hear constant flowing of water. They said the rooms were soundproof? We would still use this hotel again. We had a lovely stay.

Very happy with this hotel. Exactly what I was expecting and more.

Front desk personnel were great

Upon arrival we couldnt acually locate the hotel. No signage other than vague graphic on the window. Receptionist wwas friendly and helpful re parking our car. Our room was bright & spacious. Very clean. Kitchen was also great. It had every thing we needed. Next morning the evelator was out of service which meant we had to carry our luggage down 2 flights off stairs. It looked as if the litt wasnt actually broken but switched off to allow for cleaners use. Wifi was non existent. Overall it was good value and clean hotel. We enjoyed our stay despite the lift & wifi issues.

Great hotel !! Very clean , good beds ,, close proximity to everything !! The staff was wonderful !!!! Friendly ,,, helping us with our needs ,,, Will be be back for sure !

Very nice property! Very organized, clean and the staff is exceptional, so nice. They take care of all our needs with pleasure. We will stay again.

Manon, at reception, very attentive, informatve. helpful, and vharming.

The owners - managers where excellent . Very helpful on how to get around Lourdes . If we ever go back we will stay there again.

Excellent

Staff at this hotel were so lovely! The room and bathroom were exceptionally clean which was a relief. The hotel is close to the grotto and all the tourist shops and restaurant. It’s a ream boutique gem that’s value for money. Really glad I booked this after an extensive research.

We had a wonderful stay. Free parking was in a public lot close to the hotel. It was a very close walk to the Basilica and Grotto. There was shopping and food nearby. The hotel staff was very friendly and helpful. Would definitely stay when I wander this way again.

This was very modern and clean,The staff were very nice and friendly, the room was very comfortable, the spa was lovely and the buffet breakfast had everything anyone could wish for. I would return here in the future and I would recommend it to anyone visiting Lourdes. The location was perfect and we had a lovely view of the river, 10 out of 10, perfect stay.

The room is much smaller than in the picture. Most staff only speak French, definitely encounter language barrier in communication. The hotel is right across from one of the restaurants and bars. That bar plays very loud music until 2 to 3 am. Overall it was alright but not recommend it if you prefer a quiet place.

Great place and amazing People

Lovely, lovely staff, great comfortable room. Only reservation was the leaky ceiling or air conditioning at breakfast; the hotel is lovely but in need of a bit of maintenance. No hot breakfast or sliced fruit, but the offering was ok and set us up for the day.

We never saw anyone at the lobby. We had breakfast included but was never told were to go for breakfast or parking because the lobby was closed the whole time we were there.

The property was near the grotto.I want to comment on one front desk agent-the older man,who was so nasty when I was inquiring about the buffet breakfast.Manu,the front desk agent who checked us in was very polite and accommodating.The two other front desk agents were also polite.The room was too warm-the room should have been colder(we could not control the temperature)All in all though I was satisfied and will stay in this property again when I visit Lourdes.

Great location and great staff

Last year we stayed for one night and this time we stayed for 3 nights. It is a walking distance to the sanctuaries.. Parking wasn't a problem but then it wasn't a peak season so we don't know how the parking will be that time. Their staff was helpful and friendly to name Cynthia, Joseph, Jack and the guy who we had a quick chat on our last night..

Excellent hotel very near to the Sanctuary, restaurants and a lovely position on the river. The staff at reception and housekeeping could not be more helpful and were welcoming and friendly.

Nice hotel for staying at Lourdes . Excelent location ! Nice room and nice staff

The hotel is very pleasant and the receptionist at the front desk is excellent. She is very helpful specially arriving at the airport and there is no taxis to get to the hotel she was helpful in calling a taxi for us. The view has excellent and my stay was great. The hotel is clean and very comfortable highly recommended the hotel.

The property in general is good. Staff very friendly, but the internet is horrible. Our room has no coverage and the staff weren’t helpful with that.