Fives Hotel Desaru vs Similar Hotels

Rooms were described as comfortable but lacking some amenities like a view.

Issues with bed comfort and maintenance but generally well equipped.

Comments on comfort vary, with some mentioning bigger rooms but others highlighting issues with cleanliness.

Spacious rooms with comfortable beds and good amenities.

The room cleanliness was mentioned as not the best, affecting the rating.

Multiple mentions of dirty towels and an overall under-maintained property.

Some reviews mention issues with cleanliness, like smelly rooms and towels.

Rooms are clean, but swimming pool water was reported as dirty.

Location was frequently praised, with convenience to nearby attractions.

Highly favorable location near beaches and amenities.

Location praised for being near shops and restaurants, enhancing convenience for guests.

Nearby attractions and food options; close to Desaru Beach.

Staff were noted as polite and friendly, with good customer service highlighted.

Standard quality for this hotel tier, with some comments indicating it could improve.

Overall positive sentiment with staff being described as friendly and accommodating.

Staff were described as very helpful and provided excellent customer service.

Breakfast was noted as good but did not fully satisfy all guests.

No specific comments, general availability of eateries nearby.

Breakfast is frequently praised for its quality.

Breakfast options were decent, but could have more variety.

Most amenities were described positively, mentioning their adequacy.

Some amenities lacking, particularly WiFi and kitchen facilities.

Concerns about missing amenities like irons and poor TV channels were noted.

Pool and gym facilities available, but improvements could be made.

Several reviews indicated that the hotel offers good value for the price.

Satisfactory for the location and size but has concerning aspects.

Value highlighted with respect to prices and included breakfast, indicating a good budget option.

Good value considering the services and facilities provided.