Jade Green Hotel Hambantota

L’accoglienza

Il bagno molto umido emanava a volte un cattivo odore

Bed

Excellent Stay at Jade Green Hotel, Hambantota We had a very pleasant one-night stay at Jade Green Hotel, Hambantota during a business trip. The hotel has a lovely, peaceful environment, and the rooms are exceptionally spacious, calm, quiet, clean, and well maintained. The bathrooms are also impressively large and comfortable. From the reception staff to everyone we interacted with, the service was excellent. All the staff were friendly, helpful, and welcoming, which made our stay even more enjoyable. What impressed us the most was their honesty and excellent customer service. We accidentally left my husband’s blazer in the cupboard and didn’t realize it until the hotel called us the very next day to inform us. We were extremely grateful for their attentiveness. They even arranged to send the blazer to us by courier, which was truly appreciated. The food was also delicious and tasty, and overall, we felt that the hotel offers excellent value for money. We would definitely recommend Jade Green Hotel to anyone visiting Hambantota. Thank you to the entire team for making our stay so comfortable and pleasant!

Fantastic breakfast and the staff were so friendly and informative. Very comfy beds and great, hot shower. I really liked being by the salt flats, super interesting. AC worked great and the pool was a godsend! Amazing

It could do with a general touch up, the room was quite tired. But it was well equipped.

It was not hygienically in good order hence we never checked in. They offered a different room upon arrival to the one they promised on a higher floor. Wash rooms carried a foul smell and whole property needs standards raised.,

Not clean.

Enjoyed the pool and gardens surrounding, front gardens. Nice greeting with face towel and juice. Front desk staff were friendly throughout our stay.

The hotel was described on booking.com as a 4 star hotel, so was expecting much more! The rooms were in an outdated back building, was so disappointing… The double bed as stated was two single beds shoved together, didn’t sleep well at all. Son’s bedding had marks on as well as walls. Bathroom not so clean. Hot water was useless I had a cold shower. AC was poor. Door had a gap which allowed lizards in to the room during the night which unsettled kids. Dining hall layout was very different to what was shown on booking.com.

It was good and value for money.

Nothing

I had a wonderful stay at Jade Green Hotel. The rooms were clean, spacious, and very comfortable, making it easy to relax after a long day. The staff were exceptionally courteous, professional, and always willing to help with a smile. The check-in and check-out process was smooth, and the overall service exceeded my expectations. The hotel's location is convenient, with easy access to nearby attractions and transport. The food was fresh and delicious, and the facilities were well maintained. What stood out the most was the warm hospitality and attention to detail, which made the stay feel truly welcoming. I would highly recommend Jade Green Hotel to anyone looking for a comfortable, clean, and enjoyable stay. I look forward to visiting again!

Excellent staff. Very friendly & helpful

All good

The staff were fantastic. They went above and beyond to help. Super friendly and helpful.

The surrounding areas (external) to the property were unpleasant. However the hotel itself was nice.

Staff super helpful

Excellent

La limpieza y el personal. La habitación era amplia y la piscina muy agradable

Falta de ascensor

grote kamer met uitzicht op de lagune. Een mooi groot zwembad, spijtig dat er maar weinig ligzetels naast het zwembad beschikbaar waren. Zeer goed internet. Lekker eten in het restaurant. We bleven maar 1 nacht i.p.v. 2 wegens verandering van onze reisplannen. Dat was geen probleem voor de manager.

De omgeving viel wat tegen

Food and service. Very delicious food. Very polite and helpful staff.

NA.

They given us to service for reasonable price

Our stay at Jade Green Hotel, Hambantota was absolutely excellent from start to finish. The hotel is beautifully maintained, clean, and very peaceful perfect for a relaxing getaway. The staff deserve special appreciation. They were extremely friendly, professional, and always ready to help with a warm smile. From check-in to check-out, the service was smooth and well-organized, making us feel truly welcomed and cared for. The rooms were spacious, spotless, and very comfortable, with all the necessary amenities. The atmosphere of the hotel is calm and refreshing, and the overall environment is well thought out and relaxing. The location is also very convenient, and the hotel offers great value for money compared to others in the area. Everything was exactly as promised if not better. Highly recommended for anyone visiting Hambantota. We will definitely choose Jade Green Hotel again and confidently recommend it to friends and family.

So best and carm place and also good vibe for mind relaxing.

All good

The food was good and reasonably priced. Staff was friendly. The room was okay and comfortable, and the view was very nice. Overall, the stay felt good value for money.

The location is a bit far from the main tourist areas, although the view over the salterns was beautiful and great for bird watching. At night there were some very small flies in the room; they were harmless and seasonal, but they did slightly affect comfort. Other than that, everything was fine.

had sri lanka breakfast which was great

Short stay

Stuff is very friendfull and nice, they were able to satisfy all requests. Quick checkin and checkout 24h. There is a possibility to choose european brekfast.

Veru old buildings, room is rather good but bathroom is bad: the toilet is wobbly, the hot water lasts only 2 minutes, even though the heater worked for a long time, torn towels. Hambantota is not touristic place, no beach to swim, seesides, supermarkets and any other attractions

The hotel offers good value for money. The staff were extremely friendly and helpful. Before booking, we were told that driver accommodation with meals was available. Although there was some confusion upon arrival, the hotel resolved it well by providing the driver with a room of the same standard as ours. We also had to cancel one of our four rooms after arrival, and this was handled without any issues. The location is convenient, close to town, with a clean swimming pool. Lunch and dinner from the restaurant were also good.

The rooms were mostly clean and well maintained; however, due to rainy weather, small light-attracted insects entered the room at night. This appears to be seasonal and related to the climate rather than cleanliness, but it did cause some discomfort.

I had a nice stay at Jade Green Hotel. The staff were friendly and attentive, which made for a pleasant experience. The food was a highlight lunch and dinner were absolutely delicious! The location amidst nature was beautiful, providing a peaceful atmosphere.

The breakfast was just okay, and the room flooring could use an update either carpet or tile instead cement flooring. I also noticed some mosquitoes and flies, likely due to the surroundings.

The room was excellent, clean, comfortable beds. The view over the lake was lovely. The pool was clean and pleasant. The breakfast was delicious.

peaceful and beautifully maintained hotel with friendly staff and great service. The rooms are clean and comfortable, food is great and the location is perfect for exploring Hambantota. Highly recommended for anyone looking for a relaxing stay.

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Jade Green Hambantota is a well-managed, peaceful guest oriented hotel perfect for both leisure. The staff is friendly, the facilities are clean, and the service is professional. A great value stay in the heart of Hambantota.

Truly enjoyed the relaxing atmosphere at jade green hotel hambantota.a perfect blend of comfort and service.

We had a wonderful weekend stay at Hotel Jade Green Hambanthota. The property is clean and well-maintained, with a lovely pool that our family really enjoyed. The staff were incredibly supportive and went above and beyond to make sure our little one was comfortable throughout our stay, which we truly appreciated. The overall experience was relaxing and memorable — we felt well taken care of from check-in to check-out. Highly recommend this hotel for families looking for a peaceful and enjoyable getaway.

Spacious and quiet

Nothing

The pool was nice because it wasn't heavily chlorinated. But the property itself could have been better maintained.

We experienced three short power outages lasting for about 30 minutes to an hour 3 times in one morning. The bathroom was not clean and there is no proper showering area - no bathmat or toilet paper supplied, so when you shower the entire bathroom including the toilet area gets flooded. The sink was unclean and has not been cleaned prior to our arrival. The balcony though nice had a notice with a warning not to use it as there were monkey intrusions. There were 2 plug points useable in the room and we had a triple room. The breakfast was hardly worth it. We visited during off season, so the indifferent service may have been due to that. But we did not see the TripAdvisor and Booking.com ratings they show off about. Please carry your own bottled water. The water provided tasted strange. The property in general could be better maintained.

Able to change rooms.

Paid for breakfast but it was leftovers from the previous nights dinner. We should've gotten a refund.

Spacious and good air conditioning and bathroom was nice. The staff were attentive.

Little bit basic with what they provide but for the money it's what to be expected, good stop over for the safari

Loved my time at Jade Green Hotel Hambantota. Great location, welcoming atmosphere, and excellent service

The value for money aspect. Clean rooms and decent space for a family.

The food menu needs some work to cater to all palettes.

Good place peaceful

Food is good but we could have had breakfast options- but we understand the place is remote hence less options - which is good

Foods were good, worth for the price Average rooms but comfy

This place is nice & worth for the cost.

The location was peaceful and the staff was very polite and supportive. The hotel is very close to town. The rooms and pool was clean. The beds were comfortable. A/C was working just fine. Breakfast was very simple but tasted good. It was raining during the time we were there so the weather was a bit cold. So the hot shower was really nice. The bathrooms were spacious and clean. Overall it's a great place to relax.

The main issue we had was the slippery staircase. The weather was rainy and water flows onto the staircase. By the time we arrived there, the staff was cleaning the stairs but it was not dried enough. One of our family members slipped and fell. At night, there was an insect problem but it's probably due to the rainy weather. Mosquitoes were annoying too but they'd provided vaporizers. Tea, coffee, and water supplied to the room weren't enough. Pool towels weren't supplied either.

Sri Lanka breakfast was great

None

The view from the room

The check in staff weren’t attentive

Convenient location for Hambantota area

Had made this reservation for my wedding planners so they can stay close to the venue on the day of my wedding. When they checked out, I asked them to send me the details but their messages didn’t reach me on booking.comm chat. Then they decided to call me ON my wedding day while I’m at it, and threaten to call the police and have the guests arrested despite me telling them to send the details to me on WhatsApp so I can make the payment. The person on the phone didn’t let me get a word in and hung up on me. I then had to let my wedding planners to take care of it while dealing with wedding itself too. I do not recommend this hotel to anyone because of how they treated us. It was very lowly and nasty.

Staff and cleanliness

Food

Excellent service, we booked online and due to illness of our baby we had to change the course of our travel, we cancelled last minute and the hotel management were kind enough to accept. The hotel looked nice and we were very excited to go there but couldn't due to reason me mentioned.

Nothing to dislike.

Location is nice

Property is good but the FO treated is not satisfied

We went for the day to get off cruise ship from 1130 to 6 pm. Lunch was great. Ate Sri Lanka food. Manager sat with us and answered questions about culture. Got to see local momma dog at pool. Large towels. Good A/C in room. Pool has shade trees and pads for wooden lounge chairs. Pool toilet was clean. Room was clean. Bed was comfortable and balcony looked out over salt pools. Grounds and pool were clean and water was warm in pool.

Location

Breakfast

The pool was nice. Rooms were basic, food was ok not much choice.

Not a great location nothing to do in the area

The pool was well kept and front desk staff were very friendly. Restaurant staff also pleasant. Requested my room to be cleaned every day due to issues listed below and there was no question as far as I could tell. Seems.like.staff are doing their best with what they are working with.

Room was in short, disgusting and not clean (requires a deep clean). Shield to stop creepy crawly guests broken and didn't do the job. Told it would.be repaired but this didnt happen so spent 5 nights in fear and sharing my room with some reptilian guests. Had to completely cover myself under sheet and woke in pain every morning given sleeping so tense. Found wildlife faeces in my room and shower every morning, towels were stained and floor mat hadn't been cleaned since the last user. General.manager is friendly enough but felt as if prices for certain services were inflated and taxi excursion staff reported to him after payment for every trip. Ordered a dish from the menu on 2 separate occasions and both times informed it wasn't available. I have no.intention to return but other visitors may have a good experience. I guess I was just unlucky on this occasion and didn't take it personally...its just not what I expected given the photos.

Staff were really friendly and polite, check in was quick, staff were helpful carried your luggage to your room, hotel is pretty from the outside, good size for a double nice lake view from our room

Due to the condition we spent most of our day out, its more of a motel vibe. Didn't like that the photos were an illusion, door was a hassle to lock, the bathroom was dirty limescale all over taps and soap dish including soap bits where the last person had used it, dry wee stains on toilet, tiny ants along the wall and counter top, it says in the description you get slippers and a hairdryer we had neither in our room, it also says rooms are sound proof they most definatly are not so rubbish sleep They give you a review card at breakfast that you hand back and they read straight away (awkward) needless to say nobody came to help us with our luggage from our room to check out after that, glad it was one night stay and I didn't have my kids.

I stayed in Jade Green from 26-29th of March with 3 kids. Jade Hotel is close to the airport and is a great stay if you want to visit Yala National park; Birds Resort and Ridiyama park (to see all the animals). Great manager Mr. Claude has helped us find taxis at a fare price and suggested on excursions and relocation. He also offered us a better room when my daughter had some unexpected allergy and even helped us with doctor visit. My children were unable to eat breakfast because the food was too different for European taste and spicy, so Mr. Claude offered us bread, butter, egg and sausage making sure we are fed. He was always there to help us with everything and we felt safe. If you come to stay, you can ask him about excursions and places to visit. Food: we’ve had chicken soups for lunch and had dinners in Jade Green. Food is great; very delicious and not spicy (if you ask so). They can cook our food with all the local tasty herbs which makes the food great. Hotel can help you arrange taxi from the airport. Safe and decent driver with good prices +94719118455 Reception is very smiling with Ishara and Duhun.

We liked the atmosphere the lake,environment.breakfast was good.thank you

Mini fridge could be usefull

we decided to come here just to take a break in the drive, place was great, quiet and friendly with a great Sri Lankan breakfast

would have been nice to get a cold beer, but not all people follow the same path so understandable

We had a lovely one night stay at Jade Green whilst travelling from Yala to the south coast. The room was a great size and had all the amenities we could think of, there was a very spacious bathroom and the shower pressure was amazing! The TV was also modern and you can log into apps like Netflix. The staff were lovely and welcoming and the swimming pool was fantastic too.

It didn’t seem like they knew we were coming for breakfast even though it was included on the booking from booking.com; in the end it was ok but there was no tea or coffee.

Nice place for a stay over. Great value for the price. Their breakfast was delicious. Staff was super friendly and helpful.

Nice hotel in Hambantota. Little bit dirty from outside, but rooms are fine. Only bathroom was little bit dirty. Great breakfast - staff will ask you what type of breakfast do you want... Staff doesn´t understand english very well, but sill you can find one person from staff which will understand you. Manager of hotel is great, very friendly, and always asking about your opinion and with will to help you. He recommended to us great option of safari near. Pool was also very fine, we used it everyday.

Little bit dirty bathroom, bad wifi (sometimes working, sometimes not).

The staff were helpful, friendly and very attentive. The lunch was amazing, the food was definitely a highlight. The pricing was very reasonable.

Suggest the exterior lights not be turned on in the evening as a lot of bugs and insects and mosquitos come in.. There are many spaces between the doors and allow all the insects to come inside the bathroom and hallway. A shower curtain would also be useful to keep the bathroom dry. Also bathmats would be useful to keeping the bathroom clean.

Food was just basic. Breakfast wasn't good enough compared to hotels we stayed at Ella and Nuwaraeliya.

Beautiful view from balcony and large rooms

Clean and comfortable rooms, friendly staff, convenient location near the Mattala international airport.