Sumela Park Hotel

Location and room big size

Breakfast poor, water pressure weak and warm, no cleaning service, towels not change

Location and room size is big

Small bathroom, not clean, very poor breakfast, water pressure weak in th toilet and difficult to adjusted between hot and cold water. Not changing towels.

قربه من الميدان الغرفه وسيعه

الموظف بدون اسلوب تشدد في بطاقات دخول الغرف

Location

The rooms

Location

The price

צוות עצבני

غرف غير نظيفه

معامله سيئه

لايوكل

وضع صعب صعب

All is very good

Hotel sehr sauber Zimmer groß bett sehr sauber u. Bequem alles Top Frühstück büfe viel Auswahl Lage Zentrum zu fuss alles erreichbar nur 3 geh Minute vor Ort Ausflüge Touren inland Flüge buchbar Preise sind okay 20 Euro/950 Lira alle Touren beginnen 9:00 bis alle Stationen besucht sind 19/20 Uhr wieder zurück macht voll Spaß Natur Fahrer hat sehr Spaß gemacht Lage einfach super.

Location is great

The rooms was not clean and contains bugs. Employees was not helpful or friendly with us, they left us waiting about half an hour while the receptionist finished chatting.

I booked this hotel for my family but it wasnt same as information in hotels.com , they changed for us later , breakfast is not too bad , bedroom wasnt clean and water in bathroom from sink was dirty i cant understand why water was stink, staff were understandable and ready for help all time , internet access was poor , only location and air conditioning is excellent

Die Lagecdes Hotels ist sensationell. Auch die Zimmergröße war hervorragend für 5 Personen. Das Objekt und die Zimmer sind in die Jahre gekommen.

The hotel is really great in location, staff, somehow fine. But, it is out dated, rotten, fungus around, more in WC. Broken shower.

Otelin konumu merkezi ancak temizlik vasat altı, müşterilere kullanılım için verilen malzemeler kalitesiz.

موقع فقط

أقمت ليلة واحدة في فندق سوميلا بارك، وكانت تجربة غير مريحة أبدًا. الغرفة لم تكن نظيفة، والرائحة مزعجة، والمكان غير مهيأ للراحة. الخدمة ضعيفة، ولا يوجد اهتمام بالنزلاء. اضطررت للمغادرة وعدم إكمال الحجز بسبب سوء الوضع. لا أنصح به إطلاقًا لا انصح فيه الدور السابع لا يوجد مصعد تعبت انا واطفالي

الموظفين للآسف يحتاجون يطورون نفسهم للتعامل مع السايح المواقف بعيده

الموظفين للآسف يحتاجون يطورون نفسهم للتعامل مع السايح المواقف بعيده

The location was perfect!!

Very central location, very helpful staff and very clean

İlgi alakaları çok iyi olmakla beraber kahvaltıları çok kötüydü konuk olarak muhteşem bir konumda yürüyerek çarşıya 1 dk

Yer olarak konaklama olarak güzel bir yer tam şehir merkezinin göbeğinde nerdeyse kahvaltı harika hizmet harika tavsiye ederim

Just to point it out. There are many fake comments about this hotel which mislead us to a different expectation. The room is big enough but very much out of date. The toilet is dusty and some facilities is not working. Breakfast was very simple.

The staff was very friendly and always ready to help. The location was great, as it was in the city centre

When we arrived at the hotel and checked into our room, we felt that the bed sheets were not clean, so we asked them to change them. Also, there were someone else's used slippers in the bathroom. And if you ask me, the door handles also needed to be replaced because they were rusty.

Otelin şartları fiyatına, beklentime göre iyiydi. Zaten iş amaçlı geldiğim şehirde bir gece konaklamak için kullandım. Yalnızdım ve rahat olması adına, fiyat da çok fark etmediği için çift kişilik yatağı olan bir oda tuttum. Ancak check-in yapmadan önce öğlen saatlerinde otelden şaşırtıcı derecede kaba ve yersiz bir mesaj aldım. Özetle, rezervasyon kaç kişilikse odaya o kadar misafir kabul edileceğini yazmışlar. Hayatımda hiçbir otelde böyle bir tutumla karşılaşmamıştım. Eğer odaya fazladan birini sokmaya çalışan bir misafir görürsen onu orada uyarırsın, önden herkese böyle bir mesaj atmak nasıl bir mantık aklım almadı. Uğraşacak halim olsa bu mesajı gördükten sonra oteli değiştirirdim. Ama başta da dediğim gibi, otele geldikten sonra bunun gibi rahatsız edici bir tavırla karşılaşmadım. Her şey iyiydi. Yine de eleştirmeden geçemedim.

Not worth the money we paid

Old furniture and some lights don't work Towels are over used they need to buy new linen In general not worth the price

Nothing

We checked in Laye night, next day we asked just one hour late check out, hotel was almost empty, the supervisor refused. Honestly was very Rude with us, I don't recommend it for any one.

3 kişi şehir merkezinde oldukça rahat şekilde kaldık. Otel genel olarak temizdi. Herhangi bir rahatsızlık yaşamadık ve ilgili personel sayesinde konforlu bir şekilde seyahatimizi tamamladık. Ekstra bir beklenti yoksa ödenen fiyata göre oldukça iyi bir seçenek.

Fantastic hotel in the heart of the city. Walking distance to lots of cafes, restaurants and shops. Airport is not very far either. Our room was clean and spacious and the staff were professional and very helpful. There is free limited carparking outside the hotel. Would definitely recommend this hotel.

Location is only good thing.

Breakfast was terrible, no exaggeration on this. Rooms esp the bathroom was dirty. Was horrible regretted staying there

Great staff, they were very professional and helpful, great location in the heart of beautiful Trabzon, we really enjoyed our stay at Sumela Park Hotel!

Staff were great, beds very comfortable and very central location.

Shower did not stay up, very amateur cleaning, no next to bed lamp, very cheap furniture, one of the rooms felt damp.

I liked the location of the hotel most. The staff was very nice and cooperative, especially Hasan. The internet connection was weak at night. There is a need for more variety of food on breakfast.

The view from my room wasn't satisfactory.

1- Helpful team Especially ( Gokce & Hassan provided high customer services ). 2- Location was not bad.

1- Rooms and furnishings need renovation. 2- The breakfast was poor .

The location

Bad Hygiene No available iron No available fridge I don’t recommend staying at this place

Excellent location near Trabzon city center

Location, quick check in, parking facility. Room was big. Nice shower with hotwater

Breakfast could have been better

Location and staff

Old hotel and facilities, too dark, sad mood, no lounge music.

The location is excellent, it is right in the main area of Trabzon and close to everything you need. The building looks fine from the outside. The staff did their best to respond to our needs.

The hotel is not in good shape. The building seems a bit old and needs some face lifting. The check in took long, and we were made to wait till 3:00 PM to have our room even though the check in time is 2:00 PM.

Amazing location! Cant beat it it was very near to everything! Room was clean and bed was comfy

Nothing, would come back if i visit trabzon city again

Ich habe viele Hotels und Länder gesehen aber sowas habe ich noch nie erlebt. Sehr Unprofessionel und unfreundlich. KEINE WEITEREMPFEHLUNG!

Never had any issues with the Wi-Fi, always strong and fast

After a long day of exploring, sinking into the comfortable beds was the perfect way to unwind

plush beds provided the perfect balance of support and softness for a great night's sleep.

We were impressed by the hotel's well-maintained facilities, which reflected its commitment to guest satisfaction

Enjoying the hotel's complimentary amenities made us feel like valued guests

The fast Wi-Fi connection allowed us to stay connected and productive throughout our stay

Despite being centrally located, the hotel offered a peaceful retreat from the bustling city noise

Starting our day with the rich breakfast spread was a highlight of our stay, providing us with ample energy for the day ahead

From fresh fruits to warm pastries, the breakfast buffet had something for everyone to enjoy

beds were extremely comfortable and provided a good night's sleep

We felt like valued guests from the moment we stepped into the hotel, thanks to the genuine welcome extended by the staff

The hotel staff's attentiveness enhanced our overall experience and made us feel well taken care of

Being comfortable in bed was crucial for our hotel experience, and it was possible with these beds

We were impressed by the variety and quality of the breakfast offerings, which made every morning a delightful experience

From the lobby to the fitness center, the well-maintained facilities exceeded our expectations

Experiencing attentive customer service made our stay memorable and enjoyable

The affordable rates allowed us to extend our stay without breaking the bank

Surprisingly quiet, we slept like babies the entire stay

Convenient location made it easy to explore the city on foot

We had the best night's sleep thanks to the cozy beds

The staff's friendliness and willingness to assist with our needs made us feel truly valued

Staff members were incredibly welcoming and accommodating

The affordability of the hotel allowed us to extend our trip without worrying about the budget

Rooms were kept immaculately clean throughout our stay

Rooms were spotless, cleanliness was top-notch

Beds were incredibly plush and luxurious, felt like royalty

Clean and tidy rooms made for a comfortable stay

Service with a smile, the staff went above and beyond to assist us

The hotel had a calming vibe, a welcome escape from the hustle and bustle

Wi-Fi was lightning fast, perfect for staying connected

New hotel

I was dissatisfied with the service of Sumela Park Hotel. We stayed for a day, they didn't take out the garbage, they didn't clean the room. The kitchen has a very small menu with almost nothing

hotel's quiet ambiance created a tranquil environment, perfect for a restful night's sleep

We felt secure walking around the neighborhood, even at night, thanks to its safe reputation

hotel's friendly staff created a warm and inviting atmosphere, making our stay more enjoyable

hotel had a quiet ambiance, providing a peaceful retreat from the hustle and bustle of the city