Holiday Inn Express - Stockport by IHG vs Similar Hotels

Rooms were comfortable and spacious, particularly the accessible room.

Rooms were generally comfortable, but some complaints about noise and size.

Rooms described as spacious and clean.

Common complaints about small rooms, limited storage and short beds (1.9m); some guests found beds comfortable and rooms cozy, but space and occasional extra-bed discomfort lower the score.

Some reviews mentioned issues with cleanliness.

Many reviews noted issues with cleanliness, including uncleaned items in the room.

Disgusting smell inside the lobby and gruby carpets mentioned in reviews.

Multiple reviews explicitly mention rooms were clean and tidy; overall housekeeping is consistently positive.

Location was not ideal for disabled access but convenient for transport.

Great location mentioned several times, perfect for visiting local attractions.

Convenient location near town centre with free parking.

Repeatedly praised for proximity to the main train station, metro and shopping; excellent central location, but some guests report significant traffic/tram noise due to location on a busy intersection.

Staff were very friendly and helpful, providing excellent service.

The staff were described as very friendly and helpful.

Staff received positive mentions for their friendliness and helpfulness.

Mixed reports: several guests praised friendly, helpful staff and English ability, but a few reviews describe unfriendly, chaotic or poor check-in experiences.

Good breakfast options available, though there were some issues noted.

Food quality rated positively, but some noise issues noted in the restaurant.

Poor reviews of the adjacent Hungry Horse restaurant and food service.

Breakfast is repeatedly described as very good and varied; a few guests requested more non-dairy options, but overall F&B sentiment is positive.

The hotel provided good amenities including a self serve breakfast.

Basic amenities provided, though a mini fridge was suggested as a miss.

Good tea and coffee facilities, with overall positive mentions.

Amenities are mixed: good breakfast offerings and bar/restaurant noted, but lack of in-room fridge, limited storage and paid/problematic parking (extra charge, ticket issues) are frequent negatives.

Overall good value considering the quality of service and offerings.

Great value emphasized in several reviews.

Standard quality for this hotel tier.

Several guests found the hotel very good value and affordable; however additional charges (parking) and some service issues reduce perceived value for some visitors.