Imperial Palace Hotel

Price quite expensive without brkfast but ok. Clean and tidy room n hotel area.

Great Staff

none

Tmpt yg bersih dan tmpt packing pun senang

Tidak ada

Peacefully

None

All

None

Very good

Nothing

Convenient location Affordable and comfortable

The toilet tile is a bit slippery

The ice box isn't cold, Too lazy to complain. Better check your ice box it's moldy and not cold.

The location where just behind the property , ample food and entertainment. MOreover it is nearby every where on a walking distance. The aircon is super cold. TV channnels , a lot.

The TV cant do miroring .

The room

The bell boy or security and the counter response.

Cozy, comfortable, great noise cancellation.

Probably the underground parking, maybe because i was using 4x4 the parking space seem a bit small.

Location near to my training venue and easier to go elsewhere

Comfortable stay. Room with no window. Bathtub is okay with good enough hot water. Basement carpark.

Basement car park always smell bad odour, like garbage or rotten food.

Staff was friendly

The room have some musty, faint odor. The toilet smells like someone had smoked inside.

the room and breakfast

the parking space is very sketchy & sempit and the lift, the lift opened into a non exit and scared us for a moment..

Intet.

Vi havde lige pakket alt ud, hvor efter vi opdagede at toilettet kunne kunne skylle ud. Så skulle vi have et nyt værelse. Min mand flyttede tingene alene da jeg skulle med børnene op i poolen som lukkede kl. 19. Vi ankom kort før kl. 18 og børnene nåede næsten ikke i poolen. Værelserne luftede muggent. Badeværelset var i dårlig stand. Stort set ingen vandtryk og det hele bar præg af et gammelt og slidt hotel der desværre også lugtede dårligt.

-Bathtub and kids friendly swimming pool! My kids totally in loves those two facilities! -location ! You can easily find foods!🤣 and next building is 24hrs store

Its clean to be honest..,just i found out some stuff under the beds..but yeah,not really a big deal..i will still give 8.9/10 rate..

Not bad

NIL

Good service

The fridge did not work

Semua

Semua

The airconditioning is exceptionally cold, pretty much satisfied with the room. Everything was clean. The only thing missing from amenities is toothpaste. So bring your own toothpaste or buy elsewhere. Check in-out was smooth. Free parking 👍🏼

Nothing to do with the hotel but the swimming pool and sauna were closed due water disruption in Miri. Was looking forward to swimming pool.

the food was good

the room key..sometime not functioning well...but so far satisfied

Good

-

Got guarded carpark and nice swimming pool.

The car park is sometimes full, which means it cannot accommodate enough parking spaces for hotel guests. And the bars nearby are way too loud and disturbing till late at night, later than 2 am.

Able to check in slightly after 2pm.

I was given 2 cards but only 1 card can access the lift and room door. I had to go back to the reception counter to have the card validated. When I finally can use the card, I can't open my room door as the door was locked by the inside door hook. I had to go back to the reception to ask for help. 1 of the maintenance guy forced open the door for me. The next day, the cards cannot be used again! I had to go to the reception again to validate the card. Imagine the hassle. There's also no parking in the basement after 10pm. I thought once I registered my car plate, a spot will be reserved for me. The room carpet was also dirty.

Senang cari kedai makan area situ, Staf sangat membantu, bersih, dan of course akan repeat lagi next holiday.

1.Sebab pergi masa cuti sekolah so parking tidak cukup, terpaksa parking luar, tapi okay je sebab dekat juga. 2.Penutup bath mandi problem sikit, kadang dapat bukak, kadang tidak dapat bukak.

I liked the breakfast menu, the cleanliness of the pool, and also a room with all facilities. The most I liked was that check-in and check-out were easy, smooth, and no deposit was needed.

I only noticed that the key card for room access and the lift sometimes failed or was unusable. I had to try many times, but I understand that the system might have been down at that moment.

Clean and good smell

Staff at the reception - good service when approached us Menu for breakfast thumbs-up

Nothing

Nil

Nil

Affordable and nice hotel to staycation

None

The hotel is very good, but there seems to be smoke coming from somewhere. We don’t know where it’s coming from, and even the children are coughing

Servis

Car park sometimes always full 🤣

I like the place, the room and the area

I dont like the pillow not very comfy 😌

everything nice

Nothing

Always the best place to stay and surely we will come back. 😍

no comment

没吃

还行

spacious room, basic amenties available , coffee tea maker . food areas nearby.

cleanliness, slightly hard mattress.

Location , comfortable bed

location strategic

probably the door card key, requires many times trying

pool was closed during night time

Cleanliness!

They made me pay for what was included in the booking. I asked staff twice to confirm but I was still asked to pay.

Family friend, very good customer service.

Strategic Location -walkable to cheap local chinese restaurants (Rec: Jing Wood & 2020), servay hypermarket, 7e, laundromat Good Service -staffs were welcoming & nice

Parking -Basement parking cramped & limited -Paid & Registered for parking but didn’t get one as it was full -L management Facilities -Swimming pool(also sauna), gym opening hours 9am-7pm(but closed early)

The room is so big and comfortable for my family

Clean. Large bed. Comfy room. Free parking. Worth the price. Swimming pool also clean. Near malls. Room big enough and has tv and iron. Toilet also clean and working properly.

Nothing.

Locality

Parking

The staff granted our request. Clean and quiet.

Parking space first come first serve. Not priotising hotel stayer. Food tray was left overnight outside guest room - and the smell from leftover foods quite unpleasant

parking selalu full..

I like the convinence lovation to go shopping around

Parking lot.. i owez have to park my car outside and i dont feel safe

The food and staff

None

The services. Helpful to check up the aircon even at midnight. Thanks to the technicians and receptionist.

Not enough car park area. I had to park my car at the other side of the streets beside the hotel .

Clean,

Air-conditioning was too cold and cannot be adjusted