The Touch Green Naiyang Hotel & Fitness

The absolute highlight of this hotel is the breakfast! It is served in a very cozy and stylish cafe next door. The breakfast is officially until 11AM, but the staff also agreed to serve it later (even at 2PM :D ). The breakfast is not a buffet, but a selection from a special menu. Everything was absolutely and amazingly delicious, and the portions were huge. This breakfast was enough to last the whole day :D. I also appreciate that there was a drying rack for the beachwear and towels on the (quite large) balcony.

There were ants in the room so you have to be careful not to leave any snacks lying around.

Нам очень повезло, нас поселили в вилле возле озера. Такая природа вокруг - и огромные рыбы-кошки, и варан, и лебедь... Кровать очень удобная. Есть все необходимое. Уютно.

Напор воды в душе слабый.

Les bungalows villas sont très jolis et bien équipés. Au milieu d'une zone verte pleine d'oiseaux. Un séjour d'une nuit avant de pendre l'avion. Le petit déjeuner est génial.

La ville est bruyante. La plage est sale. Plein de chiens errants. Beaucoup de circulation. Je ne recommande pas comme séjour balnéaire

We stayed in a lodge and loved being right by the natural lake with lots of wildlife. Monitor lizards, king fishers, cormorants and more. It’s like being in a rain forest.

The walkways to the lodges need better lighting at nighttime.

Big rooms

Dirty towels, lot of small bugs inside the apartment and wet and moldy air inside. Even the hotel reservation/gym leaks water from roof and walls. We booked 4 nights but only stayed 4 hours because the bad air condition in our room. We never got refund and the hotel manager told us lies about the refund when i called her. She is not responding to emails anymore (suprise). I hope this place goes down as it is just creedy touristtrap and staying there makes you feel sick. NEVER BOOK A ROOM FROM THIS PLACE! There is planty of options nearby !

Goede locatie, maar voelde een beetje verlaten.

Niet veel sfeer.

Große Zimmer; gute Ausstattung, Großer Fitnessraum, bequemes Bett

Nicht gewartete Klimaanlage, Handtücher die muffig riechen, defekte Schiebetüre, schwer zu findende Rezeption, kein Safe

Lekker en gezond ontbijt, rustig gelegen zwembad in een groene tuin. Fitness

Het hotel is wat oubollig en het lijkt er niet op dat er geinvesteerd wordt in vernieuwing. Geen erg, de huidige staat is nog meer dan prima.

Close to the beach but peaceful. Free pool and gym!

It was a little bit difficult to get the room to cool down...

Very conveniently located for the beach and also a 10 min drive from the airport (hotel will organise a taxi at a very good rate - 200Bht). Decent gym.

Pillows are uncomfortable!

Rooms was very basic, furniture very tired and an eyesore. Make sure you are comfortable going into a body building gym as that where the hotel reception is based. The gym is fantastic The pool a perfect position for a peaceful day relaxing The staff at breakfast were exceptional and stood out from the reception staff

Very easy for the airport. 5 minutes on foot.. Nice pool. Very helpful reception. Ideal for 1 night stay.

Breakfast was not available although there was a microwave in the kitchen and a kettle in the room. Slight noise of the airplanes.

The peace and quiet. Beautiful setting for the pool with the small lake with a swan, heron and various birds and monitor lizards. Easy walk to the beach. Wonderful staff. Linnen changed every day, with new water bottles.

.Nothing!!!

Very good gym! Clean and big rooms.

Pool area

Good location. Pool area quiet and nice gardens. Excellent gym.

Beds a bit hard. Shame balconies are road side & not garden view.

The room was nice and clean. The staff is really friendly and helpful. The outdoor pool is nice too. The whole gym is available for free!

A little noisy since the windows look to the road. The outdoor pool working hours are too short. The door key was just a simple key (unsafe, in my opinion). There were some cracks on the walls of the room and bathroom.

We stayed in a bungalow. Room size and bathroom were great. Proper kitchen. Staff were really helpful. Breakfast was really good.

Pool was busy and there was some ugly machinery at the side of the pool..

FITNESS CENTER, staff kept my room clean, close to the beach and restaurants.

cost for a week too high

Had to request to change room as builders and decorators outside door……also badly equipped, micro awe not working, torch broken etc….moved to a much better room on first floor, with full working facilities with addition of a safe

Not enough cutlery, needed sharp knife

Just the gym but no AC. The rest was to be expected

The staff isn't really helping at first , very basic service

Helpful staff. Amazing coffee downstairs.

Comfortable beds in quiet, clean rooms, with a quick 5 minute walk to the relaxing Niyang beach. Gorgeous bungalow for one of the rooms we reserved.

We arrived at different times and had difficulty checking in with a bit of a language barrier, even with all guests on the reservation. A little airplane takeoff noise from the airport occasionally.

Stayed here for 1 night on arrival to phuket and for 2 nights before we left. It's v close to the airport, there are a couple of bars and restaurants close by and beach is short walk away. The perfect location for us plus the hotel has a decent sized pool surrounded by garden and a small lake - v peaceful. The staff were great, v helpful

Stayed in a villa near the lake, quiet and peaceful. Would book a villa again on my next stay. It has a great gym.

Hotel a little dated and showers are awful. Location is great only a 5 minute walk to the beach. Quite location

Showers, towels, bathroom in general

Location great. Staff amazing. Facilities exceptional.

My balcony was on the main stair case to the 1st floor so wasn’t private at all. Was told I get 15% off the cafe on site but when I went to pay the bill I was told it was no longer on offer Emailed several times requesting a late check out and nobody has got back to me

Good location near the beach but far enough to be quiet. Fantastic fitness facilities

Call to prayer from nearby mosque is fairly loud

Very good breakfast

The cafe next door is great as are the lovely staff that work there. It was the only highlight of the stay!

I was really disappointed with my stay at Naiyang Touch Green Hotel. The biggest issue was that all the ground-floor rooms face directly onto the car park, meaning I couldn’t open my curtains without people walking past and looking in. This made it impossible to relax in my room with any sense of privacy. Strangely, the other side of the building offers beautiful greenery and water—why didn’t they design the rooms to face that instead? As a solo traveler, I didn’t feel comfortable staying on the ground floor with windows facing the car park and road while the entrance door opened onto the quiet jungle lake side. I asked to be moved to a higher floor, but they were fully booked and couldn’t accommodate me. Adding to the frustration, the hotel manager was nowhere to be found. Apparently, she never comes to the property, leaving her (mostly lovely) staff to handle everything without support. She also ignored my attempts to contact her. Another major issue was the gym. It was the one part of the hotel I was looking forward to using, but my access card didn’t work. Instead of simply letting me in while they sorted the issue, I was left waiting around while they attempted (and failed) to fix it. On top of that, the rooms had a noticeable damp smell. Given the price per night and these various problems, I cannot recommend this hotel.

Breakfast really good with several choices and no time limit

Reception at the gym and the room was a bit tired looking

The room was ok

Total misrepresentation. The web photos show lots of greenery & a lake but the vast majority of the rooms overlook a car park & a road. Reception is in (not by or close to) actually in the gym. Poor response to issues from the management (couldn’t care attitude). More like a 3rd motel than resort.

gym

not much cutlery or plates

Peaceful place

Going to gym is complex as each entry requires the key card (and only one key card per room) , and it can be used only once per 40 min to entry. So being in two need to ask reception to open for the other, and can't exit even for bathroom which is right outside without needing to ask entry again from reception upstairs..

Good location, kind staff who greeted us and helped to arrange 200 baht one way airport transfer.

Provided WhatsApp number to reach out to hotel staff. No one responded. Bed had bed bugs - I had itches. Place and furnishing very old. In dire need to refurbishment. They were renovating some rooms and left old furniture all around the corridor. Swimming pool is next to a natural pond with animals.

Everything, wish I could've stayed longer.

Nothing, everything was perfect

The position. The gardens and pool. Very convenient for shops, restaurants and nightlife. Most of the staff were very friendly and polite. The place was very clean in all areas except for the wash and shower block were the staff used.

I booked a superior twin room with balcony. We were shown to our room which was very pleasant but had a double bed in it. When I pointed this out I was asked to show my booking. The gentleman said he would have to speak to the owners. We were asked if we minded going on the ground floor as it was the only one available. When we got to the twin room it was far from superior. It was quite shabby and next to the staff accommodation. We had a leaky tap under the bathroom sink. The wood surrounding was falling off. A ceiling light was missing in the bedroom area and one of the wall lights by the beds was broken. We had to go to reception twice to get the leaking pipe mender and a request for coat hangers that were missing along with some kitchen equipment never materialised. The bedside light wasn’t mended either. The pool was lovely but they need more sun loungers. The 6 that were there were old and needed replacing. There were two broken rattan chars there also.

Smooth checkin and checkout process

Mosquitoes are a problem and they don’t provide any repellent. Beds have spring mattress which is very uncomfortable and no dental kits or even a basic toothpaste provided.

The Villa is a gem of accommodation. Overlooking the beautiful lake, waking to the natural sounds of nature. The resident swan is a beautiful viewing to behold each day. Location to the beach is brilliant and it only takes a few minutes walk to the beach down a narrow path at the end of the road from the resort. The in-house coffee bistro offers delicious gourmet coffee, breakfasts, lunches and dinner. The little supermarket across the road offers a great variety of fresh daily food items.

nothing not to like

The inhouse coffee shop is an absolute a gem. From cold pressed juices, to fresh croissants, healthy breakfast options is a great start to the day. Pizza's, lunch and dinner options are another treat. The location of the pool in a quiet garden area alongside the lake is a lovely option to relax away from the beach. The location of the resort to the beach is within a few easy minutes walk at the end of the road from the resort. The area is lovely, quiet and clean. Options to shop at the local little supermarket is directly opposite the resort. The pharmacy, bank exchange, laundry service, and other food cafes are also directly opposite the resort.

The selection of room available for our extended stay could not compare with the amazing experience of staying in the Villa accommodation side of the resort. Very poor soundproofing between the rooms. The resort reception promptly addressed the noisy guests next door after reporting the noisy disturbance to the resort reception. These type rooms require soundproofing.

The Villa is set amidst a tranquil environment of nature directly apposite the little lake. The tranquility of the surroundings with the various bird species and the resident swan was a delightful pleasure to see everyday. The lovely pool is set in another quiet garden setting directly alongside the lake and is superbly maintained as are the surrounding natural gardens. The lake is abundant with Koi fish and often the monitor lizards can be seen gliding along the lake. The resident coffee house is another treat for cold pressed juices, amazing coffee with great healthy breakfast options offering amazing fresh croissants. Dinner and lunch options are equally delicious. Housekeeping is refreshed and cleaned daily. Very easy access to the beach within a few minutes walk that follows a narrow path at the end of the road from the resort. Access for use of the gym is available at no additional fee.

Nothing not to like

Close to the airport Cleanness was okay

We arrived at 2 am there was no one there .. i understand if there was no reception for check in (as they informed us earlier check in till 12am) however the fact that there is no security or a guard or any human being was just shocking and scary as it was very dark and we struggled a bit to figure we our rooms The beds were very hard

Unfortunately the room we were given was of very poor standard Very old fashioned and in serious need of an upgrade Beds were rock hard We checked out after 1 night The staff were very nice but it was just run down and not what was advertised

Run down and old fashioned

Great location only a short walk to the beach and 9 minute taxi to the airport. Villa was lovely, the lake is nice and you get to see birds and reptiles.

Fridge was really noisy I had to unplug it. Air con blows straight onto the bed so it was hard to get a comfortable sleeping temperature with the villa only being small. The old guy at the check in desk which is inside the gym didn’t seem to like his job. He couldn’t even be bothered to show me where my villa was. Couldn’t see the lake from my balcony because of trees. The whole point of the balcony is to sit and look out over the lake.

Only here for one night, so did not get to see to much, but a great gym and loved the room. The staff was also great and very helpful!

Nothing to not like for us! Unfortunately seems a little distant from beaches, but close to the Sunday food market!

Good size room, microwave was useful.

Some road noise, mosquitos from the lake.

Quiet, calm hotel, but near the beach. Very clean and spacious rooms with large balconies, newly renovated toilets. On the territory there is a garden with a lake and a swan, catfish, jaguars, lots of greenery, a swimming pool, a good cafe at the hotel with delicious breakfasts and a great gym. During one trip to Thailand, we stayed there twice for several nights, we didn't want to leave. Very kind and friendly staff, always happy to help. Special thanks to the guy-administrator, who knows English well and was on duty in the evening of 12/24/2024. He always helped with everything, explained everything, very kind, helped call a taxi to the airport. We will return to this hotel again. Thank you.

simply a beautiful experience, from location to beach, room, staff...love it.

I loved the gym and the cafe next to the hotel!

The gym , the bed, the swimming pool

Good location, easy walk to the beach and many shops, including restaurants and massage. Lots of parking space. The water was really hot, the AC was cold but the remote was very old and worn.

The phone receptionist insisted they had no airport taxi. When I arrived after arranging my own ride, there was a welcome letter in the room with information on the hotel's airport taxis. The Tv was fuzzy and the pool water was cloudy.

Have stayed at the Touch many times, it was good value for money with the reasonable size rooms,

Nothing

I really enjoyed having a villa this time, which overlooked the lake and swimming pool beyond that.

The day beds at the swimming pool appear very old. They are very stained with grey and green. If these were replaced with new ones, it would make a big difference.

Bed was good size, firm and duvet cover was suitable for the weather. Free access to airport gym. Location is good for access to beach but there is a good 7 to 10 minutes walk to this area.

Struggle to understand why the reception area for hotel is in the gym up a flight of stairs. If you have balcony room you will have to carry luggage upstairs plus back down when checking out as there's no lift. The room had a large number of ants. The sink in bathroom is cracked. The TV picture quality is poor. The Aircon unit keeps dripping water and is noisy when in use. Mirrors have seen better days and need replacing. Towels provided show heavy signs of wear and tear need replacing. For the price and standard of this property not sure how Booking has this place rated as 3 stars.

Lots of space and tranquil. Good Gym. Lovely room

Nothing

Big room, close to everything. Great pool In an Oasis. Nice Gym which I used. Staff could not be better

Nothing

Located near the beach and a short distance from the airport. Plenty of parking space, loved the place.

Nothing. Everything was good.

The staff is really nice. Room is spacious and very clean. The location is very convenient. The restaurant menu is very nice

The shower water is v Barely warm and there is nothing they could do about it

They told me I got no breakfast but paid for it

Dirty sandy bed

Close to beach. 10 minute walk.

Waited almost 2 hours for breakfast after ordering. Was cold. No chairs to sit outside room. Rooms are dated.

The room was big, with big balcony. and clean. Breakfast very nice and lovely staff

The area feels very old, dirty, and unappealing. It feels like it has been closed for years. Photos at Booking are not the same as in reality. I'm an expat who checked in with my legal driving license, but they did not accept that. I called and stressed about my passport, which I did not have since it was at immigration for renewal of my visa. The way they did it made me feel like a criminal and not very nice or professional at all. (by law in Thailand, a driver's license is a valid ID card; at this hotel, they go above the law with their requirements - I will never go back to this hotel; I did not feel welcome at all. I went to the reception to pay for the room. There was an elderly Chinese man who wanted to check me out instead of taking my payment. He did not understand English. The first thing is to have staff that can communicate in English with guests; that would be a good start.

The location is so handy to the airport and Nai Yang beach which is awesome . Being able to use the gym as part of your stay is also awesome. Washing machines, Swimming pool, Parking ,

There is nothing not to like for us .

Well located near beach and not far from airport. Really good new-ish studio rooms on the lake out the back with fly screen doors and good balconies.

The other rooms are clean and adequate and priced accordingly.