
Hotel Indigo - Durham by IHG
Durham, GB
0.09 km (0.06 mi) from original
Compare similar hotels across guest insights, rooms, location, amenities, value, nearby attractions and suitability to understand the trade-offs before you choose.
Lodgegrid Decision Intelligence

Durham, GB
0.09 km (0.06 mi) from original
Rooms
9.4Rooms are spacious and comfortable, with nice bathrooms.
Cleanliness
9.4The hotel was spotless and comfortable.
Location
9.9The location is excellent, in the center of a beautiful historical town.
No close alternative was identified for this preference.


Durham, GB
0.09 km (0.06 mi) from original


OYO The Townhouse
8.2/10Hotel Indigo - Durham by IHG
9.2/1040 Winks Hospitality
9.5/10The City
8.4/10OYO The Townhouse
7.4No room quality as the hotel was closed and not available for stay.
Hotel Indigo - Durham by IHG
9.4Rooms are spacious and comfortable, with nice bathrooms.
40 Winks Hospitality
—The City
7.2Mixed reviews regarding room quality, including complaints about uncomfortable beds but some positive aspects as well.
OYO The Townhouse
7.4The hotel is closed and there were repossession papers, indicating poor cleanliness and maintenance.
Hotel Indigo - Durham by IHG
9.4The hotel was spotless and comfortable.
40 Winks Hospitality
—The City
7.7Several reviews highlighted cleanliness positively, but issues of discomfort suggest room for improvement.
OYO The Townhouse
10.0Location was acceptable, but the hotel being closed affected the experience.
Hotel Indigo - Durham by IHG
9.9The location is excellent, in the center of a beautiful historical town.
40 Winks Hospitality
—The City
9.2Reviews consistently mention the convenience of the location being central and accessible.
OYO The Townhouse
9.4Customer service mentioned as disappointing due to lack of communication about hotel closure.
Hotel Indigo - Durham by IHG
8.9Service at breakfast was slow on occasions, but the staff were friendly and attentive.
40 Winks Hospitality
—The City
9.2Numerous reviews praised the staff for being friendly and helpful, contributing positively to the experience.
OYO The Townhouse
—Hotel Indigo - Durham by IHG
—40 Winks Hospitality
—The City
—OYO The Townhouse
7.3No food and beverage services available since the hotel was closed.
Hotel Indigo - Durham by IHG
8.4Breakfast was not up to expectations in some areas, such as the hot items.
40 Winks Hospitality
—The City
8.2Positive mentions of the affordable pub and available drinks, despite no breakfast options.
OYO The Townhouse
8.3No amenities assessed as the hotel was not open to provide any.
Hotel Indigo - Durham by IHG
8.4Some amenities were lacking, like comfortable seating in the Rotunda bar.
40 Winks Hospitality
—The City
8.2Amenities provided were mentioned positively, though some guests noted the absence of breakfast.
OYO The Townhouse
7.4Poor value for money as guests were charged for a hotel that was closed.
Hotel Indigo - Durham by IHG
9.4The hotel offers great value for the style and quality.
40 Winks Hospitality
—The City
8.7Many reviews highlighted that the hotel offers good value given its location and facilities.
OYO The Townhouse
Territorial Lane GardenHotel Indigo - Durham by IHG
Territorial Lane Garden40 Winks Hospitality
Landmark data unavailableThe City
St Andrew's Chapel (site of)